Choice Home Warranty: Read 48,626 User Reviews From Real Homeowners

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phil burris Arlington, TX

good service listen to what i had to say and took care of the

2 years ago

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Paul Jackson Reno, NV

Shawn (Sean?) was great!! Explained everything very clearly.

2 years ago

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Debbie Nowlin Spartanburg, SC

We liked our service man Marty. He was pleasant and helpful.

2 years ago

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Sean (sshelton) Shelton Corona, CA

Most of their claims get denied and you end up paying the tech on the side to fix the problem plus paying the service fee.

2 years ago

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Ram Veldi

Good warranty so far.. submitted 3 claims, fixed 2 but taken too long for repairs and replace..

2 years ago

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nancy parvin Dunedin, FL

ease of use, value for money, I dont have to search for repair company

2 years ago

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Fran Clarke Myrtle Beach, SC

Very quick response to claim filing. Had a tech scheduled within 24 hours.

2 years ago

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FRANK Bentley Memphis, TN

Good work the respond Time is great. Love your work fantastic

2 years ago

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John Collins

Always a quick response and a qualified Technician that comes out! Thanks!

2 years ago

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Alphonso Martinez Phenix City, AL

He did not fix the problem but he let me know what need to be done

2 years ago

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Loretta Ortego LA

We liked that the claim service was very helpful and courteous.

2 years ago

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Zasia Edwards Manvel, TX

Keith was very personable knowledgeable and very respectful of my home.

2 years ago

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Maria Teresa Martins Parkville, MD

Tech was super friendly and very knowledgeable. Highly recommend!!

2 years ago

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Melanie Centanni Santa Rosa Beach, FL

It seems anything I need done to my house is not covered. Not worth neither the money for the policy nor the service fees (which I have to pay to be told it is not covered)

2 years ago

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LLL Malakoff, TX

Informative information with friendly service and answering all our questions

2 years ago

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Steven Grabianowski Redwood City, CA

Its okay. i don't like the idea that for each item, one has today $75 even if the technician is already there.

2 years ago

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Rose Mayra

Choice warranty has been there every time I needed them. I am satisfied.

2 years ago

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Beth Anderson Fontana, CA

Great customer service. Very courteous and got the job done quickly.

2 years ago

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Claudia Briceño Miami, FL

Excellent service, hope the service is as good as they offered it.

2 years ago

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Kenneth Guffey Houston, TX

Very friendly and helpful. informative and made several options available.

2 years ago

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sheila campbell

I like that choice is responsive. Customer service is outstanding.

2 years ago

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Lynn Dockall Dickinson, TX

Great customer service from technician. Quick turnaround time for repair

2 years ago Edited December 13, 2023

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Sandra Holman Columbus, OH

Cost. Savings Good contractors. I would recommend Choice Home warranty to my friends

2 years ago

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Rhodes Driving School (Megan) San Antonio, TX

CUSTOMER SERVICE MANAGER WOULD NOT LISTEN TO WHAT I WAS TRYING TO SAY. SHE HAD MADE UP HER MIND ON WHAT SHE WAS GOING TO OFFER AND KEPT REPEATING HERSELF LIKE A PARROT.

2 years ago

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Kay Dever Columbus, OH

Technician issues. Like Choice Warranty though. Offers a good warranty service.

2 years ago

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Amanda Mabry Morehead, KY

Tech was very nice and polite. He was knowledgeable about the appliance.

2 years ago

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Ena Holmes Atlanta, GA

Choice is great warranty service but definitely needs to vet their contractors better

2 years ago

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Laurel M Willard-Mathews Everett, WA

I am glad I have had this warranty. They respond to communication in a timely manner.

2 years ago

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Debbie Shmerling

It took a week to get a service person to my house. He was supposed to be here between 8-5. He showed up at 6:30.

2 years ago

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jeffrey chase Lancaster, WI

I like how they explained everything in detail on what they cover.

2 years ago

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Christina Rimbach Burlington, NC

They handled the problem quickly. The appeal process was easy.

2 years ago

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Marsha Naus Garner, NC

Professional and quick response. Fixed the problem quickly.

2 years ago

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Vicki Reeher

Luis was very knowledgeable and nice he worked very hard to fix my microwave

2 years ago

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Ramona Parker Starkville, MS

Excellent service from service technician and his office staff.

2 years ago

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Richard Dawson

coverages and the price. Had same policy coverages twice the price.

2 years ago

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FRAN Port Saint Lucie, FL

He was wonderful to deal with, was able to repair immediately. Great company!!

2 years ago

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randy phillippe Land O' Lakes, FL

Technician was on time and completed the job very quickly. Extremely courteous.

2 years ago

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Connie Elam

I like that they sent a technician out for a second opinion of the problem.

2 years ago

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Anna Shook Nashville, TN

Very informative and answered all of my questions about Choice.

2 years ago

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mike holloway

He was on time he found a problem, with my garbage disposal, easy fix

2 years ago Edited January 10, 2024

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Dhruva Tilwalli Westmont, IL

First time I called the call was picked up on first ring. Salesman new my name. When I called 2nd time I was on hold for eternity and then gave up.

2 years ago

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carmen rizzo Las Vegas, NV

claim was easy to file online appointment was made within 24 hours.

2 years ago

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terry sparks

Very responsive. Great service and select the perfect repairman for the job.

2 years ago

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Jack Garnett Niceville, FL

No real hard pressure to sign up. It was handled very professionally .

2 years ago

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chad beausoleil Midlothian, VA

I was lied to. They told me my main waterline from the street to the house was covered under my warranty and it was not. When my warranty expires I will not renew with chw

2 years ago

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Marissa Michael Champaign, IL

Account representative has a great personality! Thank you for your help!

2 years ago

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ALLYSIA MSINDEPENDENT Montgomery, AL

I like not having to worry about finding someone to fix my appliances when they break.

2 years ago

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Shane Keenan Cedar Park, TX

Fast response times on claims and scheduling claim appointments.

2 years ago

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Treasure Williams Jacksonville, FL

Wislean was friendly and gave me all the answers that I was looking for.

2 years ago

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Julio Rios Wilmington, NC

The professional manner that claims are handled from beginning to end

2 years ago Edited November 8, 2023

Choice Home Warranty Reviews