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Choice Home Warranty Reviews

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9.3

Overall Score

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Rebecca

Quick action, good service, liked the contractor, work was very good.

3 years ago

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WELLINGTON NEWTON Lanham, MD

Good courteous customer service. Product/service explained to me properly

3 years ago

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William Schell Las Vegas, NV

Customer service agents knowledge and respect. Excellent job.

3 years ago

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Michael Collins College Station, TX

Service tech lied about my dishwasher, but the water heater tech was awesome

3 years ago

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bill pankuch

Great coverage for the price.Takes care of all your major repairs.

3 years ago Edited January 29, 2024

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Ronald Autrey Charlotte, NC

The prompt and professional service when needed at a reasonable price

3 years ago Edited January 10, 2024

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Linda McQuade Port Saint Lucie, FL

Great work came at 7:30 pm which was good for me because I was working

3 years ago Edited September 18, 2023

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Teresa Mahdi Inwood, WV

I had a great experience, customer service awesome, 1st call tech awesome.

3 years ago

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Katherine Arlington, TX

Claim process is ok. Trying to get a live agent on the phone to talk to is a litlle challenging.

3 years ago

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Donnie Roanoke, VA

Fast service. We’ve used it once so far and we’re very satisfied.

3 years ago

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Kerri Jo Vista, CA

This company has changed - they seem totally focused on NOT spending any money to address homeowners’ concerns.

3 years ago

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Denise Jackson Bullhead City, AZ

The way the representative gave us clear concise information and plan options

3 years ago

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Deborah Harding

Talked to me with respect. Very professional with answers to questions

3 years ago

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Adam Drooger Palm Harbor, FL

Made a claim and someone responded and fixed our issue in less than 24 hours.

3 years ago

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Kathy Hamilton San Antonio, TX

I have no complaints. Both repairmen were knowledgeable, kind and courteous.

3 years ago

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Lakerra Jackson Dothan, AL

Loved the quick response to having a good technician to schedule a same day appointment.

3 years ago

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Jeff Jacobs Wichita, KS

Fast and dependable service. Best warranty company I've ever worked with.

3 years ago

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Cheryl Newnan, GA

Only had to use once and had no problems or delays when I submitted my claim

3 years ago

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Nireesha Austin, TX

Team responds in timely manner and address the concerns promptly

3 years ago

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Steve Borrego

Really fast service! Fixed ask issues at hand with reasonable cost.

3 years ago

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markovich.gerald Chino Valley, AZ

I liked the service I received my claims were taken care of on time and in a professional manner.

3 years ago Edited January 10, 2024

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Karthik

Great value home warranty. Easy to make claims with excellent service!

3 years ago

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D Susalla Howard City, MI

Choices were clear, salesman knowledgeable, no pressure to upgrade.

3 years ago

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Emily Fort Worth, TX

always, have excellent service and use expert companies to resolve my issues.

3 years ago

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Holly Warren Concord, NC

Technicians were professional, knowledgeable, friendly, and communicated well.

3 years ago

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Dolores Coleman San Francisco, CA

It was easy to get policy and they explain everything about policy.

3 years ago

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Linda Rogers Lynn Haven, FL

I have not used this service yet but I like having just one go to person for all my calls. And they speak english.

3 years ago

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Kenneth Rotskoff Naples, FL

THEY HAD SOMEONE OUT TO EVALUATE A POOL LEAK WITHIN 24 HOURS.

3 years ago

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Alanna Hatz

Plumber made the effort to get the job done within 2 days!!

3 years ago

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Anne Warmus Hurst, TX

Easy to report a problem on line and get an appt by return phone call.

3 years ago

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Reggie Price Mesa, AZ

"Shay" and "Jessica" are outstanding and are truly an asset to,choice warranty

3 years ago

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Phyllis Phucas Houston, TX

Professional, good communication. Took care of plumbing problems well.

3 years ago

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Girma Anaheim, CA

I like the timely response, excellent coverage and excellent customer service.

3 years ago

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Javier Sabi DeLand, FL

Customer Review Video

3 years ago

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Brent Ingraham Ocean Isle Beach, NC

Been waiting over one month to get microwave touch pad repaired. Getting runaround from service provider.

3 years ago

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Marvin Sims Scarsdale, NY

Excellent service, quick response, and very informative technician

3 years ago

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Colin

I had to wait a long time for help with my urgent issues. The service was slow, and I felt frustrated as I needed a contractor for my leaking hot water heater and my broken air conditioning. While the representative was polite, the delays were disappointing.

3 years ago Edited January 10, 2024

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Marian B

Very efficient and friendly Able to help and gave me a great product

3 years ago

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Don B Gastonia, NC

Technician knew what he was doing.. courteous and knowledgeable.

3 years ago

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Sherrie Snyder

Explained everything in full. Chris gave me his number to reach him if I had any questions.

3 years ago

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Tom Hollingsworth Lewis Center, OH

The Tech was knowledgeable, punctual, friendly and efficient.

3 years ago

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Chuck Proze Connelly Springs, NC

To slow getting service. When can't find you someone they tell you to find your own service and they will reimburse you

3 years ago Edited March 27, 2023

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Robert Ramirez Austin, TX

The entire claims process was very streamlined, convenient, and quick n easy!

3 years ago

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Joni Gallo

The promptness was incredible and the recent claim went well.

3 years ago

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Thomas Birmingham, AL

Great customer service. Kept me informed. Sent very qualified repairman.

3 years ago

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Sathishkumar S Littleton, CO

More than 2 weeks still my claim is not resolved. Technician collected service fee and left without fixing the issue. Highly disappointed with service.

3 years ago

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Adrian Alvidrez Nashville, TN

Helpful with dealing with the "not so helpful" repair company

3 years ago

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LennieH Opelika, AL

Quick response. Short response time scheduled. Good service.

3 years ago Edited October 3, 2023

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Jose Dunnellon, FL

Great and fast service. Prompt attention and job completion!!!

3 years ago

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Irena Clermont, FL

The technician was knowledgeable and replaced the garbage disposal quickly.

3 years ago

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