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Choice Home Warranty Reviews

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9.3

Overall Score

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michelle haygood

They were very easy to deal with and the customer service was good

2 years ago Edited July 24, 2023

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Ana Thomas

Malcom was very good at convincing me to buy this policies for my 2 properties

2 years ago

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Jim Webb

Simple, quick and excellent technician sent from service company.

2 years ago

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Robert A or Cheryl D Alcala

Easy process. Friendly salesperson. Product seems to be useful and workable.

2 years ago

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Ed Crawford Emory, TX

I liked the way they went out. Of their way to make me a long time. Customer

2 years ago

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Rickey Riddley

Process the work request and gets repair service scheduled quickly.

2 years ago Edited April 3, 2024

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Ayesha Chaney McDonough, GA

The response was very fast and the technician came out to fix the AC problem

2 years ago

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Robert Pogorzelski

Very kind and courteous most of the time someone is here the next day

2 years ago

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Robert Finley San Antonio, TX

Replaced my broken water heater the next day after first visit for the plumber.

2 years ago

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Terri Chase Carrollton, TX

The Plumbing was repaired and we are happy with the repair.

2 years ago

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Don Jacobusse IA

Tried to contact them the next day and no one ansewered the phone. Not the sales person or the company number that they provide. So far I'm not impressed!!

2 years ago

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B. Woods Austin, TX

I was delighted with the rapid response and choice of vendor.

2 years ago

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Clair Neff Columbia, PA

There prices are better than some other warranty companies. They do not do what they say they will do. Very hard to work with. I would not recommend Choice Home Warranty.

2 years ago

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Daniel Calzada

The technician showed up on time and was very knowledgeable.

2 years ago

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Angela Collins Telles Scarsdale, NY

Mark is proactive, knowledgeable and a pro we have come to count on.

2 years ago

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Zohra Richmond, TX

Get service on time I’m very much Satisfied with choice home warranty!

2 years ago

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Paulette Leibowitz Marietta, GA

Friendly sales staff. Price is perfect. Hope service is j just as good.

2 years ago

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Bill Sherrard Louisville, KY

Technician was knowledgeable, friendly, and responsive to questions related to the service call.

2 years ago Edited January 19, 2024

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Peggy Biebel FL

Thorough and explained his findings. Took time and identified the problem

2 years ago Edited January 10, 2024

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Anne Pernichele WA

23 days since my service request. Assured twice by customer service I was on the 24 hour priority list weeks ago. Have not heard back. No appointments scheduled.

2 years ago

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Genell Brown

My washer stopped working they fixed it and I was very pleased with the service

2 years ago

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Jeffrey V Young

Very professional. Explained things well. Discussed options

2 years ago

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Lee McAlister Madison, AL

The service fee is a bit high, but it’s still a decent deal.

2 years ago

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Jeffrey Kass San Marcos, CA

Great coverage at a great price. Everything I needed coverage for is covered.

2 years ago

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Arsonpaul Taitano

Fast responses and great customer service. I definitely recommend this company.

2 years ago

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Mike Ankoviak Las Vegas, NV

they assigned a great tech who was able to fix both problems. great service.

2 years ago

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John Greathouse Omaha, NE

Kevin was honest, knowledgeable and hardworking. If I ever need a plumber I will call him.

2 years ago

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Donald Rogers Jackson, MI

The 24-48 hour promise is on going now stretching close to a week. One claim I had ended up costing me $4.25.00 even though I asked about the scenerio before I signed up.

2 years ago

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Imelda Edwards Virginia Beach, VA

Online scheduling for appointment and knowledgeable technician .

2 years ago

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Maurleen Davidson Dallas, TX

The technician was very courteous land professional. He arrived on time.

2 years ago

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Mary J Daly Boise, ID

What is the matter with this company. I waited 6 weeks to get someone to fix my faucet in the bath tub, I finally get someone and you cancelled my appointment. WHY!!!

2 years ago

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Deborah Lamica Kyle, TX

Rudy with the garage door company was professional and informative.

2 years ago

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Al Turco Staten Island, NY

Great company never had problem with them approving warranty work

2 years ago

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Sherry Garrett Fairburn, GA

Very kind and helpful. He was very clean, and he respected my property.

2 years ago

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Carol

I've had great experiences with their service. They respond quickly to issues, like my broken AC and hot water heater, and their technicians are courteous and efficient. While I sometimes handle repairs myself, their help has been invaluable, especially for major problems. Overall, I find their service worth the investment.

2 years ago Edited January 10, 2024

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Anna Hoffman Canton, GA

AC unit broke. They had a vendor in our home in less than 48 hrs to fix it. Highly recommend

2 years ago

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Tracey

I like the quick response and covering items that I needed repairs on

2 years ago

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Andy San Tan Valley, AZ

Great job 👏🏼 great customer service , very knowledgeable

2 years ago

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Nimesh Bhadoria Holly Springs, NC

Great experience for buying the policy, Lets see how the service is.

2 years ago

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Ramsey Searcy Roswell, GA

Very quick to respond and all my issues were addressed. Thanks!

2 years ago

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Omekia Wamsley Rock Hill, SC

Good customer service. I would rather talk to a live person than computer

2 years ago

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Kathryn Clothier Irving, TX

I have used them a couple of times. They seem to be very rherough

2 years ago

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Keith Kennamore Russellville, AR

Currently my claim was denied. I have until 6/2 before I talk to someone. I am lucky I have a 2nd refrigerator since I have waited 3 weeks.

3 years ago

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Carmen Stroud

In time and very polite. More explanation of cost and warranty would have been nice.

3 years ago

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Julia

Excellent response time and high value for a reasonable price

3 years ago

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Elias Manna Kissimmee, FL

Very good service and very good technician. Excellent service

3 years ago

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eucaris cruz

I make a claim for my dryer the come less the 7 day was fixed

3 years ago

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wkray_44

Quick service and reliable service each time I have had to file a claim.

3 years ago

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Tom McCullough Jr. Oakland, TN

Great value and easy claim reporting with the fast response.

3 years ago

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Pat Cleary The Villages, FL

easy to place claim and technician for disposal was out the next day.

3 years ago

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