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9.4

Overall Score

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Marcia Davis Sacramento, CA

Christopher was able to solve my problem!

2 years ago

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Connie Eggleston Edmond, OK

Great support from Customer Service representative. Resolved issues.

2 years ago

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Nonicko Howard San Francisco, CA

Convenience, quality, customer service and peace of mind.

2 years ago

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Maria Oesterlei Kansas City, KS

I told the rep what was wrong and he put something completely different. Didn't care what so ever when I told him to not put words in my mouth

2 years ago

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Frank Brown Egg Harbor, NJ

it was great using the service and fast response0

2 years ago

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MARY JACKSON Cibolo, TX

Quick service by CHW and the servicing company.

2 years ago

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Amanda Benavidez [Iverson ES] Las Vegas, NV

We have been suffering with no air conditioner for 5 days in 115+ degree heat, waiting on our warranty to do something about it.

2 years ago

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Rony Denton, TX

Good service and I have fast response to my problem

2 years ago

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susan wall Smithfield, NC

Easy to open a claim,regardless of day/time.

2 years ago Edited August 23, 2023

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sam mcfadden San Antonio, TX

Excellent job superb work great outstanding service

2 years ago

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Don Berman

Punctual, efficient and worth my premium

2 years ago

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Clarence Fanning Columbus, OH

The provider was on time and did the job well

2 years ago

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Bert Bosse Chicago, IL

They found my issue - and solved my problem.

2 years ago

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Zissy Gluck Monsey, NY

electrician was knowledgeable and accommodating

2 years ago

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Ron Richmond, TX

Prompt service all repairs approved techs fixed first time

2 years ago

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Colleen Train North Richland Hills, TX

The technician was friendly and very polite.

2 years ago

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Pat Richmond, VA

Quick service and knowledgeable technician

2 years ago

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Sobhan Sengupta Diamond Bar, CA

Prompt courteous service that resolved the plumbing leak.

2 years ago

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Michael Ramey

The warranty service fails to include which parts of service are not included in the warranty coverage

2 years ago

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Wayne J Norris New Iberia, LA

Very pleasant and efficient. They are the best.

2 years ago

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E walker Decatur, GA

Trustworthy company to get the job done and price is right

2 years ago

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Gerardo Castro

Excellent service and very fantastic I needed

2 years ago Edited August 2, 2023

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Dominick Nicoletti Phillipsburg, NJ

great customer service, quick and to the point.

2 years ago

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Keri Ornellas Capitola, CA

Great Customer Service. Fast and reliable.

2 years ago

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david matthews Deltona, FL

Tech was effective and knowledgeable. Fixed the issue

2 years ago Edited September 5, 2023

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Phyllis Sequeira Palm Coast, FL

The attitude of the appliance person. When asked where the rubber piece come off of No answer

2 years ago

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Rama Chicago, IL

Good service quick response and well behaved

2 years ago

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DiDi Huntley Lexington, SC

Good service provider Pass Heating and cooling llc

2 years ago

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Michelle Naeve Miami, FL

Great customer service! 👌 Thank you Jamal

2 years ago

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William McGee Louisville, KY

they were here when they said they would be!

2 years ago

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Dj Johnson Tuscaloosa, AL

The representative I spoke with was very thorough

2 years ago

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Steven J Hassinger Palm Coast, FL

very professional , knowledgeable, , friendly , service

2 years ago

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Lauren

Reasonable prices. Usually great professional help

2 years ago Edited January 10, 2024

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Elizabeth Sharpe Birmingham, AL

He was great. Very thorough. Nice and to the point!

2 years ago

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George Williamson Manassas, VA

Found qualified service personnel. Fast resolution.

2 years ago

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Kurt Nealy Irvine, CA

Customer service and ease of filing a claim.

2 years ago

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Dino D CA

Very responsible service & reliable technicians

2 years ago

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Shaun Perkins Las Vegas, NV

Knowledgeable electrician who was able to resolve problem

2 years ago

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LISA DIESE Pearland, TX

EXCELLENT WORK AND GOOD TIMING.FIXED EVERYTHING.

2 years ago

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Andrew Guvetis Jacksonville, FL

Still have not received my gift card for a replacement washer, which still will not cover the full cost.

2 years ago

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Madhab Nayak MA

The service was attended bit late (after 2 weeks) but overall is good.

2 years ago

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Donald Laubenstein II Chicago, IL

I liked the whole process. The company they got for me was great.

2 years ago

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Lou Hebert Orange, TX

They arrived on time and were knowledgeable

2 years ago

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Bill Honolulu, HI

Not always fast but good customer service

2 years ago

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chitariv62 Stafford, VA

He was very quick at fixing the AC. Very professional

2 years ago

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Leslie Hagan Calera, AL

Prompt, efficient, polite, made process easy

2 years ago

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Ward Beck Eugene, OR

See my extensive comments below, They just do not want to fix problems that come up. Very slow and difficult to deal with.

2 years ago Edited January 10, 2024

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MICHAEL HALE Middleville, MI

I appreciate getting me service so quickly. They will be here on Monday

2 years ago

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Michael Hudsonville, MI

Very helpful explain everything that is cover

2 years ago

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Ed Gigante Jupiter, FL

Service is great. It is reliable. Fast response.

2 years ago

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