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Choice Home Warranty Reviews

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9.4

Overall Score

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DL D

Very easy to get along with, even when it was me!

2 years ago

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Ann Apopka, FL

so far I have been pleased with everything they have done

2 years ago

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Sonja Porter San Antonio, TX

The referral companies are great and friendly.

2 years ago

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Lani Donaldson Canyon Lake, TX

Fast friendly service knowledgeable technician

2 years ago

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Phyllis Marie Wilson Lake Charles, LA

The company did not pay. I had to pay for my service.

2 years ago

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DrJamesJ Yarmus Wayne, NJ

Very professional, knew exactly how to fix the problem.

2 years ago

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Tammy B

Prompt, polite and professional and detailed.

2 years ago

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Veola Glover

Professional On time Courteous Answered questions

2 years ago

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Gwen Niagara Falls, NY

Took a couple weeks for repairs to be done but a good job was done.

2 years ago

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James Velez

Staff were very professional, friendly and courteous

2 years ago

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Don / Huntington Beach, Ca. Los Angeles, CA

It was easy and the repairman was excellent and personable.

2 years ago

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Michael Johnson Burlington, NC

I’ve used this company 2 times Ann both times the claim was denied.Still had to pay service people for coming out to tell me claim is denied

2 years ago

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Tony Fernley, NV

Great service a thing you should have if you own a home

2 years ago

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Nancy Fuquay-Varina, NC

I was pleased the contractor had the part available.

2 years ago

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Nichelle B. (ThePurpleAlchemist) Atlanta, GA

I am satisfied with the price & the one service call I made.

2 years ago

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Patty Bator Wake Forest, NC

The ease of filing a claim and the prompt repair time

2 years ago

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kevind1160 Savannah, GA

Great customer service and support with friendly staff

2 years ago

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Christine Miller Denver, CO

Quick resolution and competent service provider sent.

2 years ago

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Deborah Kirvin Fort Worth, TX

Service and associates very professional.

2 years ago Edited August 24, 2023

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Dan Van Nuys, CA

Professional and quick. The technicians were amazing!

2 years ago

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Zulekha Chicago, IL

The quality of service and the professionalism

2 years ago

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Salwa Henderson, NV

They did good job every time they come to fix anything 👍

2 years ago

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Stacy Alphonso

Customer service agent was very pleasant and professional.

2 years ago

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Joyce Milner Jacksonville, FL

Always send out someone when I have a problem.

2 years ago

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Bonnie Gillenberg Miami, FL

It took too long to get the microwave issue resolved We were without one from March to august

2 years ago

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Harold Bohlen Ocala, FL

Technician from Eastern European country, very poor language skills. Did repair the problem.

2 years ago Edited September 7, 2023

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Cbowen64 MI

Friendly and got the job done timely and

2 years ago

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Bev Fresno, CA

Wait time before vendor was assigned/arrived. Vendor (Unlimited HVAC) was fabulous and thorough.

2 years ago

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David Pueblo, CO

Very Fast service and quality contractor.

2 years ago

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Patricia Wilmington, OH

Efficiency, pleasantries, effectiveness.

2 years ago

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Theresa

Wonderful. Called abt garage opener n the came the next dar

2 years ago

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Robert Smith

Very professional and I had a wonderful experience with them.

2 years ago Edited January 10, 2024

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Christine

I don’t have to find a technician. Choice HW does it for me

2 years ago

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Michelle Allison

GREAT GOOD CUSTOMER SERVICE QUICK RESPONSE TIME

2 years ago

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Brenston Furr Stafford, VA

The response was quick and service provided was excellent.

2 years ago

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giora mor Thousand Oaks, CA

Service was unresponsive. Called many times and received no answer. Electrician was 3 hours late. Lost half a day of work as a result.

2 years ago

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Marco Hesperia, CA

You are thieves. You take money and make excuses to not do anything. You provide no feed back or follow up on covered conditions.

2 years ago

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Kenneth Festus, MO

I like not to have to worry if something goes out.

2 years ago

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Janette Mesa, AZ

Not worth the money. They rarely allow anything to be fixed. They say anything broken is not wear and tear but physical damage or abuse.

2 years ago Edited January 10, 2024

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Dale Thall Thousand Oaks, CA

Terrible company. Could not find anyone to fix my air conditioner. Then told me to find someone. Then never paid for it

2 years ago

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Leah Tarpon Springs, FL

The plumber was great. Efficient, helpful, kind.

2 years ago

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Regina

Quick service and friendly customer service

2 years ago

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Byron Williams Richmond, VA

The claim process is professional and easy.

2 years ago

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Lee Halyard Virginia Beach, VA

They did a good job they showed up on time and they got the job done.

2 years ago

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Annie Perry

Took a little time but they got the job done.

2 years ago

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linda hing-moreyra

Amazing customer service. Response time is fast

2 years ago

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James Burlington, NC

People here on time, fixed problem and were very efficient

2 years ago

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JoAnne T Newton, KS

My daughter sheas her can’t be fixed and they are supposed to replace, but I am not hearing from them after 4 phone calls

2 years ago

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William Boiling Springs, SC

Poor service, no support and the appeals process is a joke. What bothers me more than anything is the fact that they do not deal honestly with me.

2 years ago

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Jeannette Larson Vallejo, CA

Very friendly and helpful has no problem

2 years ago

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