Choice Home Warranty: Read 47,220 User Reviews From Real Homeowners

star star star star star

Mansfield Bias Columbus, GA

Amy was pleasant and informative to help me make the correct decision.

5 years ago

star star star star star

Cary Del Campo Miami, FL

So far all my request for service have been taken care of in a timely matter

5 years ago Edited January 10, 2024

star star star star star

Wanda Garcia Harker Heights, TX

I placed a claim online and got an appt the following day. I love fast service.

5 years ago

star star star star star

Carol T Fort Lauderdale, FL

The company that was sent to resolve our problem was very courteous.

5 years ago

star star star star star

teresa a. hand Indianapolis, IN

pleasant operator, discount, and prices. also fix or replace guarantee.

5 years ago

star star star star star

donald whitten Houston, TX

prompt and efficient very courteous answered all my questions

5 years ago

star star star star star

AG Garland, TX

Thank you this plan is a life saver. The contractors were amazing!!

5 years ago Edited January 10, 2024

star star star star star

Michelle Nashville, TN

The person I talked to on the phone was very nice and helpful.

5 years ago

star star star star star

Isela Penate Springfield, VA

The worker was very friendly and he fixed the shower very well

5 years ago

star star star star star

Tom Pauley Fort Worth, TX

Warm friendly very helpful in getting a company to take care if my A/C problem

5 years ago

star star star star star

Tal Clark Milton, TN

The process was short and easy. Al was knowledgeable and polite.

5 years ago

star star star star star_border

Mohammed Phoenix, AZ

Great guy Kurt thanks for your service keep him with job he will do great thanks again

5 years ago

star star star star star

Randy Hunter ,

Answered my questions very very knowledge about how it works

5 years ago

star star star star star

Donnella C Scottsdale, AZ

Very Accommodating and very friendly and I thought that they were very thorough

5 years ago

star star_border star_border star_border star_border

tacticalme Cedar Hill, TX

Fraudulent. Like other forms of insurance, you vigorously collect all the premiums, and then do everything you can to avoid covering legitimate claims.

5 years ago

Reply from Choice Home Warranty

We regret to hear that you do not feel secure with our company. Choice Home Warranty can assure you that you have our policy for all of the right reasons. We are here to provide peace of mind, save you time, and money by offering a one stop shop. We cover most mechanical failures that happen due to normal wear and tear on the main systems, items and appliances in your home.

Choice Home Warranty encourage all of our customers to review their coverage.

Jun. 9th, 2020

star star star star star

Cynthia Dixon Marrero, LA

My CS Representative was very helpful, pleasant, and polite.

5 years ago

star star star star star

Jake Osuwah Rochester, MN

One of the best customer reps/ rep experiences I've had in a long time

5 years ago

star star star star star

Solo Bellevue, MI

Jordan was most helpful...and performed masterfully as salesperson.

5 years ago

star star star star star

DAYSI CORDOBA Palm Beach Gardens, FL

I like because you responde very fast and fix my problem a soon as posible

5 years ago

star star star star star

Cindy McNeil Hyattsville, MD

They are really quick to take care of all my issues. Thank you.

5 years ago

star star_border star_border star_border star_border

Becky Heap Mandeville, LA

Horrible experience. I have had 2 claims pending since mid April. Neither has been resolved and it is now the end of May. Horrible customer service.

5 years ago

Reply from Choice Home Warranty

We humbly regret to hear your frustration. Please contact us directly at 1.888.531.5403 for further assistance.

May. 27th, 2020

star star star star star

Ulyssis Los Angeles, CA

Representative was helpful and informative in providing me with my new policy

5 years ago

star star star star star

Faye L Veal Katy, TX

The technician arrived promptly and immediately identified the problem

5 years ago

star star_border star_border star_border star_border

Cynthia Tippett Birmingham, AL

I had a leak. Found out it was coming from the slab. My claim was denied. I understand not paying for access to the leak. But actually repairing the pipe should be covered.

5 years ago

Reply from Choice Home Warranty

We regret to hear that you were not satisfied with our policy. We are committed to providing a positive customer experience and we take all feedback very seriously.

Choice Home Warranty provides home warranty service coverage on the systems and appliances listed as ‘INCLUDED’ under the terms of the User Agreement sent to you at purchase.

Our policy covers mechanical failure due to normal wear and tear. We encourage all of our customers to review their coverage.

May. 22nd, 2020

star star star star star

Billie Hanson Paradise Valley, AZ

I really enjoyed working with Neil. He made the process quick and simple!

5 years ago

star star star star star

Emily russell ,

Their promptness to your emergency in getting the right person for the job

5 years ago Edited September 14, 2021

star star star star star

Dennis west Chandler, AZ

Had a problem with my AC. Called and service was sent and the problem fixed.

5 years ago

star star star star star

Connie Beard Hendersonville, TN

The Fact is it covers all the items and takes the worry off Of me

5 years ago

star star star star star

Joseph J Zywicki Jr Bethlehem, PA

Technician was on time, did his diagnosis and found n problems.

5 years ago Edited September 14, 2021

star star star star star

Felicia Hantman Waxhaw, NC

Reliable, safety measure , completed in a short time, highly recommend

5 years ago

star star star star star

Ruby Virginia Beach, VA

So far, very prompt and timely response. Filing claim online was easy process.

5 years ago Edited January 10, 2024

star star star star star

Jonathan Bell Dallas, TX

Fast, convenient, inexpensive and reliable. Cost effective service. 👌

5 years ago Edited January 10, 2024

star star_border star_border star_border star_border

Alan Ruddick Alexandria, VA

New customer, first repair call, simple, heat pump needed refrigerant. Denied claim. Worst experience with any company I have ever dealt with. Avoid at all cost.

5 years ago

Reply from Choice Home Warranty

We regret to hear that you were not satisfied with our policy. We are committed to providing a positive customer experience and we take all feedback very seriously.

Choice Home Warranty provides home warranty service coverage on the systems and appliances listed as ‘INCLUDED’ under the terms of the User Agreement sent to you at purchase.

Our policy covers mechanical failure due to normal wear and tear. We encourage all of our customers to review their coverage.

May. 12th, 2020

star star star star star

Tina Floyd Hinesville, GA

Every time I submitted a claim, they were fast and reliable.

5 years ago

star star star star_border star_border

SANDIE Mount Enterprise, TX

Initial claim to Service Call was four days. Very LOW replacement value. Service Repairman was awesome.

5 years ago

Reply from Choice Home Warranty

We regret to hear that you were not satisfied with the services we provided. We are committed to providing a positive customer experience and we take all feedback very seriously.

May. 8th, 2020

star star star star star

QueenZ Dallas, TX

Mr S 's technician was prompt courteous knowledgeable and efficient

5 years ago

star star star star star

Richard Williams Duluth, GA

I was happy to get this set up and very pleased with the person helping me.

5 years ago

star star star star star

frankbabe The Villages, FL

Friendly, presented plan well, quick to respond Kendra was very good!

5 years ago

star star_border star_border star_border star_border

Krissi441 Chicago, IL

Not happy. I was told I could find my own repairman and less than half of the cost for repair was covered. So disappointed. Will be cancelling the warranty

5 years ago

Reply from Choice Home Warranty

We regret to hear that you were not satisfied with our policy. We are committed to providing a positive customer experience and we take all feedback very seriously.

Choice Home Warranty provides home warranty service coverage on the systems and appliances listed as ‘INCLUDED’ under the terms of the User Agreement sent to you at purchase.

Our policy covers mechanical failure due to normal wear and tear. We encourage all of our customers to review their coverage.

May. 5th, 2020

star star star star star_border

Thomas Bueno Houston, TX

Still waiting for a call back. We have an emergency but no one has called us back.

5 years ago

star star star star star_border

Lawrence Sneed Raleigh, NC

The technician did a good job of making sure my unit was prepared for the summer months.

5 years ago Edited September 14, 2021

star star star_border star_border star_border

Debjit Mukherjee Mesa, AZ

Standard home warranty repair jobs are taking too long to schedule, and are being left incomplete after technician visits.

5 years ago

Reply from Choice Home Warranty

Choice Home Warranty makes every effort to enhance the customer experience, therefore, we appreciate your feedback.

May. 1st, 2020

star star star star star

Tonja Gaugh Spring, TX

Put in a request on line and the next day my issue got fixed.

5 years ago

star star star star star

Ruthie L. Pride Memphis, TN

I like the timely service and the quality of repair service.

5 years ago

star star star star star

Shelly Ballwin, MO

Randy was very professional and identified the plumbing problem right away.

5 years ago

star star_border star_border star_border star_border

B Glenn City of Saint Peters, MO

2 years into the 3 year contact, at least 7 claims. I Have been disappointed with the outcome of every single claim. Needless to say I will not be renewing.

5 years ago

Reply from Choice Home Warranty

We regret to hear that you were not satisfied with the determination of your claim. We are committed to providing a positive customer experience and we take all feedback very seriously.
Choice Home Warranty provides home warranty service coverage on the systems and appliances listed as ‘INCLUDED’ under the terms of the User Agreement sent to you at purchase. We encourage all of our customers to review their coverage. It may also be found on the Choice Home Warranty website under User Agreement.

Apr. 28th, 2020

star star star star star

Eva Jones and Lewis Howard Milwaukee, WI

The response turn around is excellent and pricing is better than most

5 years ago

star star star star star_border

Linda Columbia, TN

I made my claim, Choice had someone coming to my house the next day. I so appreciate that so much!

5 years ago

star star star star star

Carolyn Caldwell ,

Service arrived early - was very professional - found the problem and fixed it.

5 years ago

star star_border star_border star_border star_border

Perry cole Norcross, GA

Very terrible customer service. And takes forever for them to fix your items or appliances. Do not purchase a warranty from this company!!!!!😡😡😡😡

5 years ago

Reply from Choice Home Warranty

We regret to hear that you do not feel secure with our company. Choice Home Warranty can assure you that you have our policy for all of the right reasons. We are here to provide peace of mind, save you time, and money by offering a one stop shop. We cover most mechanical failures that happen due to normal wear and tear on the main systems, items and appliances in your home.

Choice Home Warranty encourage all of our customers to review their coverage. It may also be found on our website.

Apr. 27th, 2020

Choice Home Warranty Reviews