Choice Home Warranty: Read 48,307 User Reviews From Real Homeowners

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Verified Customer

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Virginia/Kathy Xenia, OH

Technician was efficient and on time. He called when he was on his way.

3 years ago

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Vicki Kohutek Abilene, TX

We’re prompt on finding a serviceman in my area for repairs

3 years ago

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Sarah Smith De Pere, WI

Great service for fixing our washer would recommend them to friends!

3 years ago

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Verified Customer

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Judy Kings Mountain, NC

Extremely great plan and staff are very helpful and respond quickly.

3 years ago

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Kathy Valdez Flagstaff, AZ

Pricing is reasonable. Claims are handled in a timely manner.

3 years ago Edited January 10, 2024

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Alex Simmonds White Plains, NY

Quickly arranged plumber who was flexible to fit with my schedule

3 years ago

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Leisy Rodriguez Hollywood, FL

Is an excellent company the service was great and very qualified.

3 years ago

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Patricia Chiola North Brunswick, NJ

I didn't like that he was hours late but I did like that he found the problem quick and fixed it to my satisfaction.

3 years ago

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Verified Customer

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Dennis Parker Summerville, SC

They didn't pay for my broken A/C. I am only getting $1200. 00 from Choice. The unit cost me $8350.00

3 years ago

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William McMican Virginia Beach, VA

Mie was GREAT, on time, knowledgeable, and very professional.!

3 years ago

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Lillie Chandler Indianapolis, IN

The representative straight to the point And gave me different options

3 years ago

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Susan Kinder-Rowan

Great customer service via phone and in person. Like the online scheduling too.

3 years ago Edited May 9, 2023

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Cynthia Smith Jamestown, RI

It was easy to file claim and your response was under 2 hours.

3 years ago Edited September 5, 2023

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Verified Customer

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Edwin

I like that I have peace of mind that I can call them. But frustrated that certain things they didn't fix.

3 years ago

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Carlos Garcia Wichita, KS

Company being utilized to resolve my A/C has awful customer service and still waiting to get it resolved.

3 years ago

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Verified Customer

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jamie Diedrich Madisonville, TN

The business they chose to fix my heating system where very friendly and knowledgeable.

3 years ago

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Verified Customer

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Rona Freeman-Bell Orlando, FL

I love this company they are prompt and timely getting things fixed.

3 years ago

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Verified Customer

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Blanca

Great company good service answered calls and sent great service man

3 years ago

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Jessica Melbourne Bluffton, SC

Such an easy claims process for a first time user! Very impressed

3 years ago

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Verified Customer

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Susan

I like not having to find a repairman. Choice does everything.

3 years ago

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Marj Thrnbull Bossier City, LA

The plumber fixed the problem in about five minutes. Very impressed.

3 years ago Edited April 20, 2023

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Sandeep Menon Dallas, TX

Great, the technician sent by CHW was able to resolve my faucet leak. Easy to work with them.

3 years ago Edited January 10, 2024

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Verified Customer

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Jose Ramirez Chevy Chase, MD

Thank you, homechoice warranty for replacing my water heating!!!!

3 years ago

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Verified Customer

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Wayne Waldorf, MD

To long of contractors response time for appointments.Need contractors that can address issues at least within 24 hours.

3 years ago

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Lorna Los Angeles, CA

Very difficult to get thru the process. Every time you try it’s a new problem and a different person to start all over again.

3 years ago

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Verified Customer

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Nancy Akin Lakeland, FL

Good service until my most recent claim. They really stuck it to me. Been with them for years and feel very betrayed.

3 years ago

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Verified Customer

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Kelly Las Vegas, NV

Prompt response. Courteous, professional and knowledgeable technicians

3 years ago

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Dexter Perry

This company is a pretty decent company. I like Choice and have been a client for over 5-6 years.

3 years ago

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TwilightZone2010 Scottsdale, AZ

Website is easy to operate to schedule a new service request.

3 years ago

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Ken Klages Palm Harbor, FL

Tech was very nice, friendly and got it fixed for us on his initial visit!

3 years ago

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manal nasser

Great service. Very courteous. On time and gives sincere advice.

3 years ago

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Verified Customer

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Redmond Lacy Detroit, MI

So far the response time and vendor who serviced my repair request was awesome

3 years ago

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Devonnia Potter Lexington, KY

Always willing to work with you to resolve your problem/issue.

3 years ago

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Susan Keeley Fort Gibson, OK

The tech came in and got to work right away, was polite and knowledgeable.

3 years ago

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James Green Hernando, MS

The technician did an excellent job. I would highly recommend them again

3 years ago Edited January 10, 2024

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Brian McCollum Schertz, TX

Timeliness and excellent service. They even explained what caused the issue.

3 years ago

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Verified Customer

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Darlene Lake Havasu City, AZ

They send very knowledgeable technicians that fix the problem

3 years ago

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Verified Customer

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Douglas Leavenworth, KS

Choice has been very responsive and helpful with any claim we have had.

3 years ago

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Karl Rosenberg South Jordan, UT

Better coverage less cost Hope it is better than previous coverage

3 years ago

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Verified Customer

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Jeffery Myrtle Beach, SC

Fast, reliable and they do the scheduling for you. Easy online access.

3 years ago

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Verified Customer

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Susan Craft Cumming, GA

Lack of response. From time claim filed to still no response over a month later. Wii use another warranty plan when this runs out.

3 years ago Edited May 15, 2023

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Verified Customer

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Theresa Malone Conyers, GA

Nicholas HVAC was the WORST the technician LAKE T never came back after he said that he would return . We wi. NEVER use that company or technician again.

3 years ago Edited May 15, 2023

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Verified Customer

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Johnny Burke Ann Arbor, MI

The tech was great, but it took, I believe, 5 days to find one, and to get him to come out

3 years ago

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Sreeram Pidikiti Cary, NC

Easy to raise a claim and super quick response most of the time

3 years ago

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Verified Customer

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Adolph San Antonio, TX

They are a fantastic company always helping any with home problem

3 years ago

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Verified Customer

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Kevin

Good customer service and they replace item if it needs replacing

3 years ago

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Verified Customer

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Ernestine Durham Raleigh, NC

The tech was on time, professional, courteous and did a great job.

3 years ago

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Richard Santos Ashburn, VA

Asher is nice and polite. He did a good job and I'm pleased with his service.

3 years ago

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Verified Customer

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Rama Port Jefferson Station, NY

After having the coverage with choice home warranty I still had to pay to get work done. Because choice home warranty doesn’t pay for the complete amount

3 years ago

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Verified Customer

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Charlene Kings Mountain, NC

The service was quick and simple. The Te repair person was here was on time.

3 years ago

Choice Home Warranty Reviews