Choice Home Warranty: Read 52,564 User Reviews From Real Homeowners

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Dennys

Knowledgeable and customer service oriented.

1 year ago

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Susan

My BIL recommended Choice Home Warranty.

1 year ago

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Michelle

Was recommended by my real estate agent.

1 year ago

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Christopher

Great service but the cost keep going uo

1 year ago

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David Stafford

Quick resolution, friendly service. Thanks

1 year ago

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Gregory

Poor service, unnecessary requirements, very slow process requiring many calls and chats.

1 year ago

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Terry

Older home with aging systems and appliances.

1 year ago

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Ray

I chose CHW based on their 9.8 rating. After having my first claim in 3 years. I was far less than happy.

1 year ago

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Niondra

So far so good! The guy that fixed my Dryer did a great job! Very pleased.

1 year ago

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Susan

Not happy with what happened and transpired after I was told, my appliance was not fixable

1 year ago

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Melvyn

toilet over flowed was told to wait till friday todays monday .choice says call plumer icalled plumber says call choice

1 year ago

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Gail

Your price was reasonable and adding an additional month was great.

1 year ago

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Bernard

Price convenience rarely use. Service happens quickly

1 year ago

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Paul

Because I WAS with Sears and they were terrible!

1 year ago

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Kumar

we have plumbing leak problem . the technician from greenlife plumbing says he can come only after 7 days!!

1 year ago

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Donna

Still haven’t received my money. It was approved for payment oct 14 its now Nov 6. What’s the holdup?

1 year ago Edited November 8, 2025

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Amir

Worst home coverage experience 😪 contractors charged much more than service fees. Complaint didn't get results

1 year ago Edited November 8, 2025

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Walter Jones

They had me paying a monthly benefit. My heating unit went out now you’re telling me I have to pay $3600.

1 year ago

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Christine and L. Douglas Pruitt

Based on reviews for Home Warranty services

1 year ago

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Dennis Willis

I was charged for a the tech to show and problem was not fixed. I paid $100 for nothing!! 😡😡😡😡😡

1 year ago

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John Sowersdy

Long wait for a/c repair...other repairs were very very good

1 year ago

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Dennis and Barbara Byas

Quick service andwithout a lot of problems

1 year ago

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Jenn Hall

I have been happy so far with the work and professionalism

1 year ago

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Blair McCoppin

By far the worst home warranty i have ever worked with. Shady tactics and deny items that should be covered.

1 year ago

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Michael Botterman

Quick service and covered most of the repair

1 year ago

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Willie

Monthly fee price getting unaffordable

1 year ago

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Tammie Harris

Like that it was professional taking care of

1 year ago

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Cindy

Price increase is outrageous. Service is good.

1 year ago

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David

Shouldn’t take 10 days to get a repair person for an air conditioner. Several repairs have long wait times.

1 year ago

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Lori

Terrible company. It takes weeks to get a repairman and then you still have to pay hundreds out of pocket.

1 year ago

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Barbara Rogers

Some of your claim takers are hard to understand.

1 year ago

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William

Quality customer service and great service providers

1 year ago

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Roger Ferguson

Original garbage disposal was much quieter.

1 year ago

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John and diana Marple

I had to wait to long for you to find a technician

1 year ago

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David

The repair man changrd a light bulb. He did not fix the broken light can in ceiling

1 year ago

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JoAnne Tadeo

I have a current claim in now and it’s been weeks as usual to get my issue fixed. This happens every claim.

1 year ago

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Cassandra Smith

I am waiting for my new ice maker to arrive and get installed.

1 year ago

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Henry

Sometimes they are a little slow to respond

1 year ago

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Jessye Andrews

Hoping Choice Home Warranty would cover more!

1 year ago

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Robin

Covered everything including in-ground pool. I live in Florida.

1 year ago Edited January 7, 2026

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Neil Motin

For us, it's a necessary. Doesn't mean we love it.

1 year ago

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Kc

Depends on how long you can wait for the contractor.

1 year ago

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Angela

Paperwork and my paid payment is the ONLY thing that is satisfactory.

1 year ago

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Mz. Sunshine

There's nothing not to like. Everything was good.

1 year ago

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Richard

Recent AC service request was denied, sales person should have explained preexisting conditions

1 year ago

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Paul

No issues so far, will see what happens moving forward

1 year ago

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Jesse Casarez

That nothing was black and white. You have to read the fine print with HCW. That's a shady way of doing business

1 year ago

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Steve

I liked the way and how easy it was to start a claim

1 year ago

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Maricela

Quick tesponse, fast appt, job satisfactorily completed

1 year ago Edited June 5, 2025

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Mike O

No accountability. No one ever to discuss issues with. Ive been waiting a month for repairs to my washer.

1 year ago

Choice Home Warranty Reviews