Best Company Guarantee Choice Home Warranty Logo

Choice Home Warranty Reviews

star star star star star_border

9.3

Overall Score

cancel
info
check_circle

Verified Customer

check_circle

Review Source

star star star star star

Linda Burger Cleveland, OH

Service was fast, efficient and effective.

4 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Mary G Stewart Port Charlotte, FL

they sent the Lowes credit for an appliance as promised

4 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Donald Johnson Orange Park, FL

Got my service call scheduled same day!

4 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star_border star_border star_border

Wayne Mitsch Minneapolis, MN

They failed to honor a claim, despite they sent 'their' contractor to repair my furnace at -11* temperature.

4 years ago

Choice Home Warranty Logo

Reply from Choice Home Warranty

We regret to hear that you were not satisfied with the determination of your claim. We are committed to providing a positive customer experience and we take all feedback very seriously.
Choice Home Warranty provides home warranty service coverage on the systems and appliances listed as ‘INCLUDED’ under the terms of the User Agreement. We encourage all of our customers to review their coverage.

Feb. 3rd, 2022

check_circle

Verified Customer

check_circle

Review Source

star star star star star

angie m sanchez New Braunfels, TX

they did listen to my concerns and try to help us.

4 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Gwenevere Funderburk Fort Washington, MD

They were prompt with dispatching a service repairman

4 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Richard Saint Petersburg, FL

quick and responsive. They seem fair in resolving problems

4 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star_border

Allen J Daise Fort Lauderdale, FL

Easy appointments. Good service. Quality work. Will recommend to others.

4 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star_border

Joseph Sladkus Morrisville, PA

sometimes late on service and better pricing on replacements

4 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star_border star_border star_border

Benjamin Whitfield Augusta, GA

I have been waiting for my Lowe's reimbursement certificate or over two months which i think is unacceptable.

4 years ago

Choice Home Warranty Logo

Reply from Choice Home Warranty

Choice Home Warranty makes every effort to enhance the customer experience, therefore, we appreciate your feedback.
In a recent review of your claim, our records show that we have provided you with a satisfactory resolution, in which we are glad to report that you have accepted.

Jan. 27th, 2022

check_circle

Verified Customer

check_circle

Review Source

star star star star_border star_border

jennifer riggs Birmingham, AL

Because we were not even given half of the money it would take to replace refrigerator

4 years ago

Choice Home Warranty Logo

Reply from Choice Home Warranty

We strive to provide the best customer experience; therefore, we regret to hear that you were not satisfied with the services we provided. We are making every effort to enhance the customer experience; therefore, we have submitted your feedback and concerns to the Director of Customer Relations.

Jan. 27th, 2022

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Harold Widner Fort Worth, TX

Technician was very polite and he did great work

4 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Felix Proano Pompano Beach, FL

Very reliable they were there when I needed them

4 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

hari karangula Fulshear, TX

best customer service care and timely support.

4 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

William R Hunt Fort Myers, FL

Quick responses and accurate help with contractors

4 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Dennis McCormack Caulfield, MO

Good experience with recent claim fixing my stove

4 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star_border star_border

Jim Johnson Happy Valley, OR

I have had two claims one paid the other one we had to settle they would not fix my stove

4 years ago

Choice Home Warranty Logo

Reply from Choice Home Warranty

We regret to hear that you were not satisfied with the determination of your claim. We are committed to providing a positive customer experience and we take all feedback very seriously.
Choice Home Warranty provides home warranty service coverage on the systems and appliances listed as ‘INCLUDED’ under the terms of the User Agreement. We encourage all of our customers to review their coverage.

Jan. 26th, 2022

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Jerry botts

Quick response and on time service thank you

4 years ago Edited January 10, 2024

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Linda Sheffa Fort Worth, TX

Every time we needed them they came through

4 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star_border star_border

Michael Hall Jacksonville, NC

A claim was unfairly denied costing me $1800. Another was settled far short of needed amount.

4 years ago

Choice Home Warranty Logo

Reply from Choice Home Warranty

We strive to provide the best customer experience; therefore, we regret to hear that you were not satisfied with the services we provided. We are making every effort to enhance the customer experience; therefore, we have submitted your feedback and concerns to the Director of Customer Relations.

Jan. 26th, 2022

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Melissa Scottsdale, AZ

The response time is awesome and so are the Techs

4 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Barbara Ioakimidis New Port Richey, FL

Prompt service, trusted the tech. Knowledgeable

4 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Carrie Burch Columbus, OH

*easy process, good service, timely response and resolution

4 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star_border star_border

Joan Devore Washington, DC

I did not have to pay extra money! the customer service representative was rude.

4 years ago

Choice Home Warranty Logo

Reply from Choice Home Warranty

Choice Home Warranty makes every effort to enhance the customer experience, therefore, we appreciate your feedback. We have shared your feedback and concerns to the Customer Relations Director who will review this matter and handle accordingly.

Jan. 26th, 2022

check_circle

Verified Customer

check_circle

Review Source

star star star star_border star_border

Lisette Fort Lauderdale, FL

When my washing machine broke, someone came out and fixed it. It gives me peace of mind.

4 years ago

Choice Home Warranty Logo

Reply from Choice Home Warranty

Choice Home Warranty makes every effort to enhance the customer experience, therefore, we appreciate your positive feedback. We have shared your positive feedback to the Customer Relations Director.
We hope you will take a moment to update your star-rating to reflect your positive experience.

Jan. 20th, 2022

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Pat Sutphen Jacksonville, TX

Through all obstacles my repairs were completed

4 years ago

check_circle

Verified Customer

check_circle

Review Source

star star_border star_border star_border star_border

Karen H Stanley Lynn Haven, FL

The washer tub had a leak and since we didn't get a picture of the unit before it was replaced would not reimburse for any out of pocket

4 years ago

Choice Home Warranty Logo

Reply from Choice Home Warranty

We regret to hear that you were not satisfied with the determination of your claim. We are committed to providing a positive customer experience and we take all feedback very seriously.
Choice Home Warranty provides home warranty service coverage on the systems and appliances listed as ‘INCLUDED’ under the terms of the User Agreement. We encourage all of our customers to review their coverage.

Jan. 20th, 2022

check_circle

Verified Customer

check_circle

Review Source

star star star star_border star_border

Frances Saxenberg Saint Augustine, FL

I think it was a poor decision to repair my microwave for $300 rather than replace it.

4 years ago

Choice Home Warranty Logo

Reply from Choice Home Warranty

Choice Home Warranty makes every effort to enhance the customer experience, therefore, we appreciate your feedback. In efforts to proceed with the enhancement of our quality service, your feedback has been submitted to our Quality Assurance Team for review.

Jan. 20th, 2022

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Rose Parker Killeen, TX

Awesome service and quality, peace of mind

4 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Jan Delnero Forked River, NJ

Answered my call and questions immediately

4 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Anahir Ruesch Saint George, UT

They are quick to respond and the technician were excellent

4 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Sandra Colon Bloomfield, NJ

Very good technician. Very knowledgeable.

4 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

William G. Smith Madison, MS

TD Appliance is both friendly and competent

4 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Frank Blackwell Amarillo, TX

The plumber was prompt and courteous. fixed fast and good.

4 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Robert Green Newport News, VA

They were prompt and easy to get things done.

4 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Kelli Monroe Fleming Island, FL

Minimal time from trouble call to corrective action

4 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Karim Diab Gilbert, AZ

On time and professional. They provide excellent service.

4 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star_border

Joe Mesa, AZ

Quick response to submitted claims. Largely good contractors.

4 years ago

check_circle

Verified Customer

check_circle

Review Source

star star_border star_border star_border star_border

John T Donovan Little Elm, TX

They refussed to honor my request to check my HVAC system and it ended up costing me over $650.00. They promised to reimburse me but never have.

4 years ago

Choice Home Warranty Logo

Reply from Choice Home Warranty

Choice Home Warranty makes every effort to enhance the customer experience, therefore, we appreciate your feedback.
In a recent review of your claim, our records show that we have provided you with a satisfactory resolution, in which we are glad to report that you have accepted.

Jan. 19th, 2022

check_circle

Verified Customer

check_circle

Review Source

star star star star_border star_border

George Quihuis Phoenix, AZ

Disappointed on there disapproval of my last request to repair or replace a water heater

4 years ago

Choice Home Warranty Logo

Reply from Choice Home Warranty

We regret to hear that you were not satisfied with the determination of your claim. We are committed to providing a positive customer experience and we take all feedback very seriously.
Choice Home Warranty provides home warranty service coverage on the systems and appliances listed as ‘INCLUDED’ under the terms of the User Agreement. We encourage all of our customers to review their coverage.

Jan. 20th, 2022

check_circle

Verified Customer

check_circle

Review Source

star star star star star

michael Adduci North Fort Myers, FL

super easy to start a repair claim and super fast service

4 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Gregory zysk Newport News, VA

Professional and stands by their warranty

4 years ago

check_circle

Verified Customer

check_circle

Review Source

star star_border star_border star_border star_border

Gary D McGuigan

You guys never pay for anything determined unfixable!! My account unit and my water heater went and I got nothing from you guys at all!!

4 years ago Edited July 4, 2025

Choice Home Warranty Logo

Reply from Choice Home Warranty

Choice Home Warranty makes every effort to enhance the customer experience, therefore, we appreciate your feedback. In efforts to proceed with the enhancement of our quality service, your feedback has been submitted to our Quality Assurance Team for review.

Jan. 20th, 2022

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Rhondi Bieshada Mentor, OH

Easy process to get my water heater fixef

4 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

ALAN R BLACKBURN Las Vegas, NV

Repair service was prompt and professional.

4 years ago

check_circle

Verified Customer

check_circle

Review Source

star star_border star_border star_border star_border

Joseph Bauer Fort Lauderdale, FL

They won't cover my air conditioner my unit is located where all the units are on my building that's the only place I can put it

4 years ago

Choice Home Warranty Logo

Reply from Choice Home Warranty

We regret to hear that you were not satisfied with the determination of your claim. We are committed to providing a positive customer experience and we take all feedback very seriously.
Choice Home Warranty provides home warranty service coverage on the systems and appliances listed as ‘INCLUDED’ under the terms of the User Agreement. We encourage all of our customers to review their coverage.

Jan. 20th, 2022

check_circle

Verified Customer

check_circle

Review Source

star star star star_border star_border

Linda Melson Jackson, GA

Most claims are denied. Plus the service fee has risen considerably in the last year.

4 years ago

Choice Home Warranty Logo

Reply from Choice Home Warranty

We regret to hear that you were not satisfied with our policy. We are committed to providing a positive customer experience and we take all feedback very seriously.
Choice Home Warranty provides home warranty service coverage on the systems and appliances listed as ‘INCLUDED’ under the terms of the User Agreement sent to you at purchase.
We encourage all of our customers to review their coverage.

Jan. 20th, 2022

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Viveca Mack Florissant, MO

My service calls War completed fast and it were effective

4 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Ron Baynard Virginia Beach, VA

price the techs that come out know what they are doing

4 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Lynnette Day Conroe, TX

Heater went out & gentleman fixed it in no time!

4 years ago

@endstack