Choice Home Warranty: Read 50,610 User Reviews From Real Homeowners

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Angelia

It seemed to be a good company, i thought

5 months ago

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Steve

Seem to always get the runaround when asking questions!

5 months ago

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Chris

From the time you file a claim till your repairs are complete is 3 to 6 months.

5 months ago

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gilbert valdez Carrollton, Texas

I do not have an opinion yet just got on today May 29

3 months ago

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Ann Russell St Louis, Missouri

Service never came. New date a week. Keeps saying how I can pay.

3 months ago

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Maritza and Charles Amaro

Because of the price and the ratings online.

5 months ago

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Courtney Turner

I file a claim almost a month ago. They reassigned it and it still hasn’t been resolved.

5 months ago

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Darlene Shipley

Repair was approved. I have reached out to provider and Choice - no one has scheduled the repair.

5 months ago

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Rossana MOHAMMED

They were listed as number 1 home warranty app but it all a lie. The worse company ever

6 months ago

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Talmys

I like CHW over a lot of the other companies!

6 months ago

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Loretta

they gave me a good price on three properties

6 months ago

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Kenneth

I’m in the middle of a claim so time will tell.

6 months ago

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Cynthia

Warranty was purchased by the seller of the house that I bought.

6 months ago

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Michael

Took too long for approval and replacement of water heater.

6 months ago

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Stephen

A quick talking Salesman sold me the deal.

6 months ago

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Jeannette

I have always had excellent care with Ethen but this year was total different. A disaster

6 months ago

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Shaun

Because a company like you gave them a good review. Id give zero stars if it were possible

6 months ago

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Angela Lockett

I chose to work with Choice Home Warranty because it is the home warranty that I currently have.

6 months ago

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George and Delores Cattiny

I was told you have better technicians now. What a lie. They are horrible. I cancelled my contract.

7 months ago

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Jennifer

The timing to get an appointment is not idea at all.

7 months ago

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Nakoma

I thought you were a good company until you charged me two service fees for same problem

7 months ago

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Connie Coleman

Mislead when ordering the services. As a matter of fact how di l close my account

7 months ago

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Ranjit

Easier to renew. might shop around next time.

7 months ago

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Kathleen

Not able to replace my micro wave with the ridiculous amount of 194$ at Lowe’s.

7 months ago

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Laura

Too much to explain in this area. Not why we expected with service

7 months ago

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Ron

Never a real person. Always an "offshore" handsoff response. Disconnects calls. Not happy at all.

7 months ago

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Frederic

appointments made, some providers show up and decline service, most do not show up.

7 months ago

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Jackie

They are quick to respond for services seeded

7 months ago

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Adriana

I chose this company because of the positive reviews.

7 months ago

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Paul Weisblatt

I thought they would help proect my appliances

7 months ago

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Carl

Very tardy when there is an emergency...

7 months ago

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Don

I needed a warranty. Thought i was dealing with reputable company but evidently i wasn't

7 months ago

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Robert

I’ve had issues with Choice Home Warranty

8 months ago

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Gwendolyn Duncan

Takes more than a day to get a service scheduled

8 months ago

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Monique

Price was nicer than competitive………………..

8 months ago

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Lary

last job, they where car sales selling things to make more money.

8 months ago

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Jim

Price. You're company sucks big time and I'm going back to my previous home warranty company.

8 months ago

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Columbus

Resolution time is slow and compensation offered 1/3 of actual repair and installation cost.

8 months ago

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Vida Rebugio

I kept calling choice because I have questions to ask many calls but no one call back😭

8 months ago

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Linda Seguin

It’s reliable and right now it’s affordable

8 months ago

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Gladys Robinson

I haven’t gotten my stove repaired yet. It’s bee almost a month!

8 months ago

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Wanda

False advertising and misinformation provided

8 months ago

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Larry

renewed my 2025 contract without any contact

8 months ago

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Brad Hansen

Absolutely the worst experience trying to get things repaired!!!! I had to wait over 2 months for them to finally approve an air conditioner repair and then, they wanted to charge me $1650 for 'upgrades' needed. I spoke with a air conditioner service shop and they said it didn't need 90% of the things listed. The worst part was the constant calling them and them telling me they needed this or that - pictures, documents, blah, blah, blah. My blood pressure was through the roof because of these people. I finally told them to keep their $400 (which is all they would pay). It was worth it to me to go elsewhere for the repair and the moment I did that - I was physically and emotionally good - after 2 months of their insanity. STAY AWAY FROM CHOICE IF YOU VALUE YOUR HEALTH AND YOUR MONEY!!!!!!!!!

2 years ago

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Renette Shigenaga Las Vegas, NV

This was fast an easy to obtain a quote and book it. Plus the veterans and senior plan is outstanding for ensuring your home warranty annual does not keep price climbing

2 years ago

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Contessa Anderson Gilmer, TX

They will do everything possible to not pay. We had our A/C go out. They send 2 techs out who said the parts aren’t available as the blower is from 1977 and the whole thing needed to be replaced. Magically, the next day, we were informed both of those techs were no longer contracted with Choice. They said we would need a third tech to come out. He told us that it was our fault and the interior of our unit was packed with animal fur. We got our own tech, who told us Choice’s guy was scamming us as the interior unit is sealed and there is no possible way fur could get inside (he even demonstrated how that would be impossible). We escalated with Choice, and they kept talking in circles, then they refused to send another tech out (Mind you, 3 estimates in our favor, 1 in theirs.) We also had our water heater explode. Choice wouldn’t replace it due to the previous owner installing a used unit (how would we have possibly known this?). We had perhaps 4 items over five years and Choice wouldn’t pay for a single claim. Good luck finding a technician who works with them.

3 years ago

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Nick Lazz Simi Valley, CA

Eli H was wonderful and patient. He advised me on the addons that would be right for my home, and what they would do. He answered every question and got me a great deal!

3 years ago

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Linda Holly Alpharetta, GA

This home warranty has more to offer than others I looked into. The cost is $24 less than my previous one, covers more like electrical work, and has a lower deductible - $75. as opposed to $100. per claim. I'm in luck!

3 years ago

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George Michaud Edmonton, AB

I'm older now but again reminded to read the fine print...while living in Houston we chose Choice Home Warranty however realized after various service requests that not much is covered. in one case they sent a service tch in the end approx 4 times with short term fixes and even after stating that they would replace the microwave if another repair service was required yet to provide a short fix again....If we had to do it again I would advise to investigate before making any decisions

4 years ago

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Steven Shimmin Tucson, AZ

Started out ok with a reasonable monthly cost, then they continued to raise it each year so that is what not such a good deal. Twice when I had a claim for home repairs they wanted to constantly contest the repairs and finally agreed that I was right. But it took a long time to finally get paid. I dropped them and looked elsewhere.

4 years ago

Choice Home Warranty Reviews