Choice Home Warranty: Read 48,233 User Reviews From Real Homeowners

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Frank Cangialosi Charleston, SC

They did not fulfill there contract and left me with the responsibility to pay $1600.00 to fix my air conditioning and heating system.

4 years ago

Reply from Choice Home Warranty

We regret to hear that you were not satisfied with the determination of your claim. We are committed to providing a positive customer experience and we take all feedback very seriously.
Choice Home Warranty provides home warranty service coverage on the systems and appliances listed as ‘INCLUDED’ under the terms of the User Agreement. We encourage all of our customers to review their coverage.

Mar. 22nd, 2022

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Tracy Shaw Greensboro, NC

Ease of process and great service. Great response time

4 years ago

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Patrick Walsh Salisbury, NC

Fixed my fridge and stove. Professional and courteous.

4 years ago

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Jacqueline L Johnson Erlanger, KY

I made one call then the technician called me

4 years ago

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Theresa Hebling Warminster, PA

It was very simple to get my claim processed.

4 years ago

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Sherelyn Solano North Fort Myers, FL

They are pretty quick about getting someone out

4 years ago

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Trung Doan Schaumburg, IL

The technicians are very professional and well experienced

4 years ago

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Barry Geffon Piscataway, NJ

Ontime very friendly new what they are doing

4 years ago

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Peter Brown Marion, KY

They responded with then 24 hours and repaired the problem

4 years ago

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Melody Pine Bluff, AR

Knowledgeable plumber, on time, and quick repairs

4 years ago

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Katrina Yett Myrtle Beach, SC

Professional, knowledgeable and courteous

4 years ago

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El Greco S. Sterling Heights, MI

Great service and excellent response time.

4 years ago

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Michael Cartagena Ridgeland, MS

They were quick to respond and did an excellent job

4 years ago

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Robert Robinson Jamaica, NY

Responsiveness, professional and friendly

4 years ago

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Michael Kisamore Cary, NC

The tech did the repair quickly and was very professional

4 years ago

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Leanna Stephens Shreveport, LA

They are always quick to get a technician out to help us.

4 years ago

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Vicki Dotson Groveport, OH

The company was professional and efficient

4 years ago

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Maria Sandia Park, NM

Very patient costumer service polite and quick response

4 years ago

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John Kutinac Phoenix, AZ

Quick response and resolution to most recemt claim.

4 years ago

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Beverly Williams Arnold, MD

Knowledgeable, professional, answered all my questions

4 years ago

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Jay McIntyre Bossier City, LA

Quick response great service stayed in touch

4 years ago

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Chito Shreveport, LA

Lower Deductible and fast action when needed for service

4 years ago

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Tacey Ken Pensacola, FL

Offer is always inferior products that are cheaper than the product being replaced.

4 years ago

Reply from Choice Home Warranty

Choice Home Warranty makes every effort to enhance the customer experience, therefore, we appreciate your feedback. In efforts to proceed with the enhancement of our quality service, your feedback has been submitted to our Quality Assurance Team for review.

Mar. 15th, 2022

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Verified Customer

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Jeanne King Saint Cloud, FL

When I needed hot water the job was done quickly

4 years ago

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Howard Greer, SC

The technician attended to the issue, corrected the problem.

4 years ago

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Marie Murry Crowley, TX

The tech was professional, personal and did well.

4 years ago

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Lori Slayton Kingsville, TX

Fast efficient service, ease of filling claims

4 years ago

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Laurie Logansport, IN

I have replaced my refrigerator..my washer..dryer and 2 AC units since having CHW. They find a way to get out of replacing large items.

4 years ago

Reply from Choice Home Warranty

We regret to hear that you do not feel secure with our company. Choice Home Warranty can assure you that you have our policy for all of the right reasons. We cover most mechanical failures that happen due to normal wear and tear on the main systems, items and appliances in your home.
Choice Home Warranty encourage all of our customers to review their coverage.

Mar. 15th, 2022

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abel Waldorf, MD

fast and reliable. good service for the money

4 years ago

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Ana Menchaca Memphis, TN

Awful company! Poor customer service! Fraudulent company! Never will recommend to anyone! Not in the customer's best interest! Nightmare!

4 years ago

Reply from Choice Home Warranty

We strive to provide the best customer experience; therefore, we regret to hear that you were not satisfied with the services we provided. We are making every effort to enhance the customer experience; therefore, we have submitted your feedback and concerns to the Director of Customer Relations.

Mar. 15th, 2022

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Jan farmer Tucson, AZ

Effective and fast good value for money

4 years ago

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Janet Gregory Fleming Island, FL

The technician was very professional and helpful.

4 years ago

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K wood Rock Hill, SC

They send out professional to do the work

4 years ago

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Cheryl Doberstein Naples, FL

was told there was nothing they could do with our air and we needed new and I got someone else to fix it

4 years ago

Reply from Choice Home Warranty

Choice Home Warranty makes every effort to enhance the customer experience, therefore, we appreciate your feedback. In efforts to proceed with the enhancement of our quality service, your feedback has been submitted to our Quality Assurance Team for review.

Mar. 15th, 2022

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ROBERT BOTTARI Largo, FL

They replaced my water heater very quickly and was reasonably priced.

4 years ago

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John Barber Inver Grove Heights, MN

Good customer service and quick response.

4 years ago

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Zillur Rahman Arlington, TX

Very bad when it comes to pool warranty. I was declined service even after I paid for someone to come and diagnose the issue

4 years ago

Reply from Choice Home Warranty

We regret to hear that you were not satisfied with the determination of your claim. We are committed to providing a positive customer experience and we take all feedback very seriously.
Choice Home Warranty provides home warranty service coverage on the systems and appliances listed as ‘INCLUDED’ under the terms of the User Agreement. We encourage all of our customers to review their coverage.

Mar. 15th, 2022

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Verified Customer

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Oscar Watson Atlanta, GA

I've had an excellent experience. Very professional

4 years ago

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Phyllis Martinec Fort Worth, TX

It takes forever to get through on the phone. Tech didn't call for appt. Things have changed at Choice.

4 years ago

Reply from Choice Home Warranty

Choice Home Warranty makes every effort to enhance the customer experience, therefore, we appreciate your feedback. In efforts to proceed with the enhancement of our quality service, your feedback has been submitted to our Quality Assurance Team for review.

Mar. 10th, 2022

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Verified Customer

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Richard Wagner Saint Charles, MO

They are professional, quick, and get the job done.

4 years ago

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Mary Diaz Henderson, NV

THEY TOOK CARE OF THE PROBLEM IMMEDIATELY

4 years ago

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Anthony Scelsi Dripping Springs, TX

They really helped when my garage door malfunctioned

4 years ago

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Victor trapani Jacksonville, FL

They do nothing but band aid fixes I had four claims for the same reason in four months same problem the unit needs to be replaced.

4 years ago

Reply from Choice Home Warranty

Choice Home Warranty makes every effort to enhance the customer experience, therefore, we appreciate your feedback. In efforts to proceed with the enhancement of our quality service, your feedback has been submitted to our Quality Assurance Team for review.

Mar. 10th, 2022

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Verified Customer

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Denby Stutz Williamsburg, VA

I have had 2 claims and both were resolved immediately.

4 years ago

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VED GUPTA San Antonio, TX

Prompt and reliable service, to our satisfaction

4 years ago

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J.R.Adams Franklin Square, NY

Good work and good people. Would recommend improving follow-up.

4 years ago

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Gwannettia Hall Tuscaloosa, AL

Great experience customer service was wonderful

4 years ago

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CHARLES WELLER Riverview, FL

Fast response. Knowledgable servicemen.

4 years ago

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Bill Lee Katy, TX

Fast and efficient service using well respected contractors

4 years ago

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Regina Brodsky Kansas City, MO

Needed to call to ensure leak would not be handled 3 days later.

4 years ago

Choice Home Warranty Reviews