Choice Home Warranty: Read 45,811 User Reviews From Real Homeowners

check_circle

Verified Customer

star star star star star

Ernestine

I had a great experience with their service. I handled everything online, and they were prompt in addressing my air conditioning issue. The technician arrived quickly, had the necessary part, and fixed it on the spot. I was very pleased with how efficiently they resolved my problem, especially during the hot Florida weather.

1 year ago

check_circle

Verified Customer

star star star star star

Mary

I had a great experience with the service. The technician was very efficient and professional while checking my dryer, which wasn't heating. He ensured everything was in order and assured me that I could call for free follow-up service if needed. Highly recommend!

1 year ago

check_circle

Verified Customer

star star star star star

Judy

I've been very satisfied with the service. Whenever I call, I don't have to wait long, and the response is excellent. Recently, I used the warranty on my washer due to a leak, and the technician not only fixed it but also educated me on how to prevent future issues. Overall, a great experience!

1 year ago

check_circle

Verified Customer

star star star star star

Grace

I had a plumbing issue in my guest bathroom and used my warranty to get help. The response was quick, and they were very courteous and professional throughout the process. The team assigned to my case kept me informed before their arrival, and I was genuinely pleased with their service. I appreciate their sociable approach and efficiency!

1 year ago

check_circle

Verified Customer

star star star star star

Rise

I've been very pleased with the service provided. They are attentive to requests and offer great customer service. They helped cover expenses for my washing machine and significant roof repairs after a hurricane. I even signed my sister up because I trust their support. Overall, a reliable choice!

1 year ago

check_circle

Verified Customer

star star star star star_border

Patricia

I had a great experience with customer support, as they were always accessible, making it easy to reach them. When my refrigerator needed service, they quickly offered me a selection of new models, handled the delivery and installation seamlessly, and even took away the old unit for a reasonable fee. I also appreciated their prompt service for my hot water heater warranty, with someone arriving within a day.

1 year ago

check_circle

Verified Customer

star star star star star_border

Amy

I had mixed experiences with customer support. While they were initially easy to contact and helpful regarding my washing machine repair, I faced delays and no follow-up after parts were ordered. It’s been frustrating not hearing back, especially during hurricane season. On the other hand, my refrigerator issue was addressed quicker, but it wasn't fully resolved. Overall, communication needs improvement.

1 year ago

check_circle

Verified Customer

star star star star star

David

I had a great experience with Choice. They were excellent in addressing a refrigerator issue over the summer, and every time I've called them, they've successfully fixed the problem. Their service has consistently met my expectations, making them a reliable choice for appliance repairs.

1 year ago

check_circle

Verified Customer

star star star star star

Steven

I had a plumbing issue that was resolved quickly, and my air conditioner broke down during a hot Florida evening. I submitted a claim online, and the next morning, a serviceman arrived promptly with the necessary part. The service was friendly and professional, making the experience very positive overall.

1 year ago

check_circle

Verified Customer

star star star star star_border

Anonymously

I recently had an issue that required repair, and I was pleasantly surprised by how quickly the service team responded and resolved the problem. However, my experience with a recent air conditioning unit installation was less satisfying; I was told it was covered, but I ended up paying significantly out of pocket. Overall, while the service was prompt, the coverage claims were misleading.

1 year ago

check_circle

Verified Customer

star star star star star

Randy

I had a positive experience with the service, as they performed well despite taking some time to respond. I had to use my warranty for a broken water heater, but they handled it excellently. My experience with a refrigerator issue was also very satisfactory. Overall, I'm pleased with their support.

1 year ago

check_circle

Verified Customer

star star star star star

Randy

I've had a good experience with their service. Each time I've encountered an issue, they've promptly fixed it, showing their commitment to resolving problems. I appreciate that they respond quickly and effectively, making me feel confident in their support.

1 year ago

check_circle

Verified Customer

star star star star star

Frank

I had a mixed experience. I didn’t have a clear reason for my initial inquiry, but after some time, they addressed my issue. I recently used their service again, and they are providing me with a new appliance. I'm just waiting for the check now. Overall, the support has been helpful.

1 year ago

check_circle

Verified Customer

star star star star star

Linda

I had a great experience with customer service! They were always quick to answer my questions and set up same-day appointments. Recently, when my microwave broke, they responded promptly, got the part, and fixed it in no time. I've used my warranty a couple of times, and each time they were efficient and reliable. Highly recommend!

1 year ago

check_circle

Verified Customer

star star star star star

Richard

I had a great experience with the subcontractor. They were very responsive and fixed my appliance quickly without any issues. I received timely feedback and the technician arrived as scheduled. Overall, I'm very happy with the service and how smoothly everything went.

1 year ago

check_circle

Verified Customer

star star star star star

Anonymously

I had a great experience with customer service. They responded quickly when I called on a Friday, and the technician was out the next day. When my air conditioner broke, they promptly sent someone to fix it. They even covered the cost of a new pool motor under my membership. Overall, I'm very satisfied with their service!

1 year ago

check_circle

Verified Customer

star star star star star

Kazimierz

I had a great experience with Choice Home Warranty. Their service was prompt and attentive when I had an issue with my heating and air conditioning unit. They quickly sent someone to assess the problem, which turned out to be simple. Without their help, I might have faced bigger issues. Highly recommend!

1 year ago

check_circle

Verified Customer

star star star star star

Gary

I had a great experience with Choice when my air conditioning broke down. I called them late in the day, and by the next morning, they had someone scheduled to fix the issue. Their quick response helped me get back up and running in no time. Highly recommend their service!

1 year ago

check_circle

Verified Customer

star star star star star

Eric

I recently started using this service and so far, my experience has been fantastic! I had an issue with a backed-up toilet a few weeks ago, and they handled it wonderfully. I'm really impressed with the support I've received during my first claim. Highly recommend!

1 year ago

check_circle

Verified Customer

star star star star star

Vernon

I had a great experience with the service. The representative was knowledgeable and professional, doing a wonderful job fixing my issue. It was my first time using Choice, and I felt well taken care of. Overall, I was very satisfied with the support I received.

1 year ago

check_circle

Verified Customer

star star star star star

Terry

I've had a great experience with their customer service. Whenever I call, they are very responsive and work quickly to resolve issues. Recently, my property's AC had a problem, and they arranged for repairs almost instantly, which I greatly appreciated. Overall, I'm very happy with their service!

1 year ago

check_circle

Verified Customer

star star star star star

Joyce

I've had great experiences with customer service. They respond quickly and are attentive to requests. When I needed warranty service for my air conditioner, they replaced the part promptly. They also helped with costs for my washing machine and roof repairs after a hurricane. Overall, I've been very pleased with their support!

1 year ago

check_circle

Verified Customer

star star star star star

Teresa

I had a great experience with their service. They were professional and responsive, fixing my noisy microwave within half an hour. Additionally, they promptly addressed issues with my dishwasher and garbage disposal. I appreciate their quick and effective solutions!

1 year ago

check_circle

Verified Customer

star star star star star

Barbara

I've always had prompt service when requesting help, with knowledgeable vendors addressing my appliance issues effectively. They replaced my washer when parts were unavailable and provided money towards a new refrigerator when repairs weren't possible. Overall, I've been very satisfied with the warranty support!

1 year ago

check_circle

Verified Customer

star star star star star

Christine

I had a great experience with the service. They responded promptly to my inquiries and were able to resolve my plumbing issue in the guest bathroom quickly. The efficiency and effectiveness of their team made the process smooth and hassle-free. Highly recommend!

1 year ago

check_circle

Verified Customer

star star star star star

James

I had a mixed experience. They delivered on their promises, which was great, but I had to wait for approval on my recent request. I only used their service once for an electrical breaker replacement, and while it was done, I felt the process could have been smoother. Overall, decent service but room for improvement.

1 year ago

check_circle

Verified Customer

star star star star star

Sheila

I was very pleased with the service I received. The technician was efficient, reliable, and arrived exactly when promised, which made my experience stress-free. I had a minor issue with my dryer and a locked stove door just before hosting family for dinner, and he handled everything professionally. Highly recommend!

1 year ago

check_circle

Verified Customer

star star star star star

Susan

I've had a positive experience with this warranty company. Their service has been smooth, from repairing my microwave to replacing my washer. The technician was thorough and even fixed my garage door with a timer replacement. Overall, I'm impressed with their responsiveness and quality of work.

1 year ago

check_circle

Verified Customer

star star star star star

John

I had a great experience with the service. They promptly arranged for a repairman to come to my home, and when my ice maker stopped working, they quickly replaced the part. I appreciated the fast response and effective solution to my appliance issue. Highly recommend their service!

1 year ago

check_circle

Verified Customer

star star star star star_border

Kebin

I found the customer support to be quite satisfactory, though there were some instances that could have been smoother. When I needed to use my warranty for my hot water heater, they promptly scheduled an appointment within a day. However, I faced some issues with plumbing coverage, as there was confusion regarding my package. Despite some back and forth, we managed to resolve it.

1 year ago

check_circle

Verified Customer

star star star star star

Blondine

I've had a great experience with their service! They consistently respond promptly and effectively, ensuring everything is taken care of as promised. It's refreshing to see such reliability, especially when it comes to delivering on their commitments. Highly recommend!

1 year ago

check_circle

Verified Customer

star star star star star

Anonymously

I had a mixed experience. While the team was prompt in addressing my needs on a Friday, I faced ongoing issues with a broken dishwasher that remains unfixed. Additionally, our air conditioner also went out. Overall, I appreciate the quick response but am disappointed with the unresolved problems.

1 year ago

check_circle

Verified Customer

star star star star star

Brian

FAST RESPONSE TIME & QUICK CONTRACTOR SCHEDULING. ADD A BETTER PRICE, ESPECIALLY IF YOU OPT FOR AN UP-FRONT MULTIPLE YEAR CONTRACT. BEING ABLE TO USE YOUR OWN REPAIR SERVICE IS PROBABLY THE BEST PERK BECAUSE WE HAVE 2 OR 3 THAT WE KNOW & TRUST. THEY ARE ALWAYS PAID QUICKLY WITH NO PROBLEMS.

1 year ago Edited January 22, 2025

check_circle

Verified Customer

star star star star star_border

Anonymously

I had a mixed experience with my warranty service. While the scheduling was smooth and some technicians were excellent, I faced issues with a contractor who charged for unnecessary services. It would be helpful to have clearer communication and options for personal interaction. Overall, I appreciate the good service but hope for better contractor choices in the future.

1 year ago

check_circle

Verified Customer

star star star star star

Enrique

I had a great experience with customer service; they answered my call quickly and sent a technician at the right time. I've used my warranty for various repairs, including my refrigerator, dishwasher, and a new water pump for the pool. Overall, I'm satisfied with the service and the timely assistance I received.

1 year ago

check_circle

Verified Customer

star star star star star

Joseph

I recently started using this service and have had a great experience so far. My claim was handled quickly and efficiently. I had an issue with my air conditioner, and the team came out promptly to replace the necessary part. Everything has been working perfectly since then. Highly satisfied with the support!

1 year ago

check_circle

Verified Customer

star star star star star

Robert

I had a great experience with their service. They were very professional and quickly addressed my issues with the dishwasher and garbage disposal. When my dryer wasn't heating, they sent someone out to check it, and they offered free service calls for any future problems. Highly recommend!

1 year ago

check_circle

Verified Customer

star star star star star

Cherettasam

I had a great experience with their service. They were prompt, professional, and ensured the job was done right. I appreciate their commitment to sending technicians back if issues arise within a month. I've only needed their help once, but they handled everything efficiently, leaving me very satisfied.

1 year ago

check_circle

Verified Customer

star star star star star_border

Anonymously

I had a frustrating experience with the appliance repair service. They sent an incompetent technician who couldn't get parts, leading to multiple visits with no resolution. After a long wait, Choice offered a replacement but didn't follow through properly. It took months to get any help, and I'm still waiting for the technician to fix the appliance. Communication was lacking throughout the process.

1 year ago

check_circle

Verified Customer

star star star star star

Diane

I had an amazing experience with Choice Warranty! Their customer service is outstanding; they respond quickly via text or email. When my air conditioner broke after vacation, they sent a technician within a day and covered the repair completely. I also had a backed-up drain fixed promptly. Highly recommend!

1 year ago

check_circle

Verified Customer

star star star star star

Kelmend

I had a great experience using the warranty service. The team was courteous and professional, keeping me informed throughout the process. They quickly addressed the issue with my washing machine, which was leaking, and I was very pleased with the service provided. Overall, a positive experience!

1 year ago

check_circle

Verified Customer

star star star star star

James Ogilvie Universal City, TX

I had some issues recently, particularly with my air conditioning unit which stopped working unexpectedly. It's hard to pinpoint the exact cause since so much has happened lately, but I suspect it might be related to my choices or other factors. Overall, my experience has been a bit confusing.

1 year ago

check_circle

Verified Customer

star star star star star

Eli

I appreciate the quick response from the service team whenever I've needed help. They've always sent someone out promptly to address my issues, whether it was a clog in my water system or repairs under warranty for my refrigerator and dishwasher. There's always room for improvement, but overall, I'm satisfied with the service.

1 year ago

check_circle

Verified Customer

star star star star star

Melvin

I had issues with my disposal that required multiple calls; unfortunately, the first visit didn't resolve the problem. However, I was impressed with the technician who fixed my garage door. He was diligent in finding the right parts and did an excellent job despite the challenges. Overall, mixed experiences with service.

1 year ago

check_circle

Verified Customer

star star star star star

Anonymously

I've had mixed experiences with my home warranty service. While some contractors were excellent and resolved issues quickly, I had a frustrating encounter with EMS, who seemed more interested in charging fees than making repairs. I appreciate the prompt responses and good service from others, but I hope to avoid EMS in the future.

1 year ago

check_circle

Verified Customer

star star star star star_border

Peter

I had a frustrating experience with the warranty service. Initially, the technicians were clueless, and it took a lot of back and forth to get a reasonable replacement offer for my microwave. The process felt like a hassle, with additional costs for parts and installation. While the last service went fine, the overall experience left me questioning the value of the warranty.

1 year ago

check_circle

Verified Customer

star star star star star

Brenda

I had a very positive experience with customer support; they were quite helpful. Although I haven't explored all the features yet, the service I received was satisfactory and I encountered no problems. Overall, my initial impressions are great!

1 year ago

check_circle

Verified Customer

star star star star star

Paulette

I had an issue with my air conditioning and contacted Choice late in the day. They promptly scheduled a technician for the next morning, who resolved the problem quickly. Overall, I've had great experiences with their timely service and reliability. They always follow through on their commitments!

1 year ago

check_circle

Verified Customer

star star star star star_border

Anonymously

I had a mixed experience. Initially, there were issues with my pool motor that weren't resolved, leading to some frustration. However, when it came to a dryer replacement, the process took longer than expected, but ultimately, I was satisfied with the outcome and the settlement. Overall, pleased with the resolution, just wish it hadn't taken so long.

1 year ago

check_circle

Verified Customer

star star star star star

Jim

I've had excellent experiences with Choice Warranty. Their customer service is top-notch, always quick to respond via text or email. When my air conditioner broke after vacation, they sent a technician within a day, who fixed the issue and covered everything. I also had a great experience when my washing machine leaked. Highly recommend!

1 year ago

Choice Home Warranty Reviews