Choice Home Warranty: Read 46,166 User Reviews From Real Homeowners

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Verified Customer

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Michael

Able to get problem corrected quickly. Easy to talk with

11 months ago

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Eleanor

Price and service protection Reliability of compny

11 months ago

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Fenda Jones

Great Customer Service and fast response!!!

11 months ago

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Millicent

The service provider did something very very suspicious. Did not accept the payment and said he would call with the equipment that he needed that was a week ago.

2 weeks ago

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Verified Customer

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Jay

They still have not come out to repair my heat.And air conditioning my heat pump

2 weeks ago

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Verified Customer

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Judith

Good service so far. Waiting for the new part approval. Thank you.

2 weeks ago

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Terry

The washer repair guy did an excellent job getting it fixed with out having to get parts

1 month ago

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Verified Customer

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Gregory

I feel they stand by their work. And the service is very good.

1 month ago

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Verified Customer

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Teri

Great repair work of my stove. Representative was professional and effective

1 month ago

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Denise

My water heater claim was covered timely. But there is an open claim from June for ceiling fans replacement. thank you

1 month ago

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Verified Customer

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Gordon

sent my case online, and received prompt referral to the service I would have chosen, repaired.

1 month ago

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FREDDIE

The repairman was very good and quick and he knew what he was doing

1 month ago

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Deborah

Choice home warranty set up service for my broken disposal in a timely manner.

1 month ago

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Verified Customer

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Robert

Only had 1 small claim. But it was handled fast and by a very nice man

1 month ago

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Roberta

Fast and good service. The technician was very helpful and knowledgeable.

1 month ago

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John Freeman

They were quick to process my claim and get LG on sight to do the job.

1 month ago

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Verified Customer

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Joann

I love the quick response and the technicians they use. Great company.

5 months ago

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Verified Customer

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Monie Pinder

I like the fact that I don't have to spend time searching for the right expert.

5 months ago

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Waverly Damato

They are a scam. I purchased 2 warranty policies for main house and townhouse. And have had numerous issues with claims. They will bandage fix an issue but will not pay out a claim if the equipment needs to be replaced.

6 months ago

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Brenda Heistand

Fast service and good technicians who know what they are doing. Been with Choice for 11+years

6 months ago

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Faye

The general information and the reviews of others let us know we have made a wise choice

6 months ago

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Chad Peters

Would NOT recommend!! Have had issues with multiple claims submitted. Not worth the money or hassle to deal with them. Last claim submitted would have been faster and cheaper than actually going through Choice Home Warranty.

6 months ago

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Mark Meier

Tim did an excellent job, offering upgrades, providing proper information, great attitude

6 months ago

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robert Hitchcock

I was getting text and email at different times wasn't sure when tech will show up on my text or email messages

6 months ago

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deloris davis

They are a great company for me on time,considerate,friendly and just the best.

7 months ago

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Vicki

The technician was great, but it took 2 weeks to get the appointment. Not good when a refrigerator goes out.

8 months ago

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Patti Cormier

Corey was very professional and on time; he let me know what was going on every step of the way.

8 months ago

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Laszlo Somodi

Service technician was here in 48 hours and took care of the problem in a very professional way

8 months ago

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Verified Customer

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Nilesh

unlike other home warranty companies choice response is fast

1 year ago

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Verified Customer

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Evelyn E

The technician did an excellent job fixing the water leakage in my refrigerator

1 year ago

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Verified Customer

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Kathy

I like everything about CHW. They were very courteous and got it completed.

1 year ago

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Verified Customer

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Stephen

The technician that came out to the house was on time and thorough.

1 year ago

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Verified Customer

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Levi

My claim was approved a week ago. I have been told multiple times that the process has been “escalated” but no final resolution has been communicated as of today!

1 year ago

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Verified Customer

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Chris greene

When I called for service a tech is provided within 2days or less

1 year ago

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Verified Customer

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Alemtsehay McClellan

Fast services, great customer services. I would recommend anyone

1 year ago

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Pamela Lea

Still waiting for someone to come out to us.Dealing with your staff has been amazing,just wish we could have better service with your sub contractors

1 year ago

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Sharon Redmond

I didn't like how the fix or replace fell short when my dryer broke. They only covered 2/3 of what it cost to replace.

1 year ago

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Verified Customer

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Judy

Great service! Excellent service from HVAC company sent to repair gas pack.

1 year ago

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Kaye

I was very pleased with the fast and reliable service I received.

1 year ago

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Martin

I'm a very happy customer and I'll definitely recommend Choice Home Warranty

1 year ago

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Verified Customer

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Larry Kinsel

The repair guy told me He could fix it. His fix didn't help at all.

1 year ago Edited December 12, 2024

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Verified Customer

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Barbara

Service was fast and professional, Very pleased with Choice Home Waeeanty

1 year ago

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Debbie

Sometimes they have trouble getting a service tech out here. Sometimes things I figured would be covered ,are not

1 year ago

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Verified Customer

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H

I have continued to try and obtain payment for a claim months ago. I've opened several requests and contacted CHW, but still no reply. This is very frustrating.

1 year ago

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Verified Customer

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Dave Kocherhans

Very long delay in getting service tech has been assigned won't show till Friday the 5th

1 year ago Edited September 3, 2025

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Verified Customer

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Michael Brown

I pay for the service fee and have to pay for the part too. What are you all paying ? This is the worst home warranty I have ever had.

1 year ago

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Verified Customer

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Juan

For something that I don’t use a lot, it’s very convenient for me.

1 year ago

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Verified Customer

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Karen

Choice Home Warranty does not have enough qualified vendors to support the customers. I am waiting right now for them to assign a Plumber it's been 6 Days

1 year ago

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Verified Customer

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Abdul Wali

Best customer service beast phone service and fast action thank you so much!

1 year ago

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Verified Customer

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Linda / lewis Neal

All venders have been very quick to be in touch so I appreciate that.

1 year ago

Choice Home Warranty Reviews