Choice Home Warranty: Read 47,660 User Reviews From Real Homeowners

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Verified Customer

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Violet

It is a good company whever i call them they reveiw the call and try to resolve the problem for you

6 years ago

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Armeca Hayes

Very professional and very personable. Articulated the information very clearly!

6 years ago

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J.M.DeLoach Austin, TX

They deny everything. Read completely before signing up. They have more exclusions than inclusions. The inclusions seldom break down. They make sure the normal problems are excluded. Total rip off.

6 years ago Edited January 10, 2024

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William Cape Coral, FL

So far every time I have used them, they respond quickly and I trust them. It is a good deal.

6 years ago

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Mina Charlotte, NC

I'm satisfied with it. The service is what I needed right away. Everything is done quickly.

6 years ago

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Beatriz Scranton, PA

I didn't have to wait long because they're prompt and quick and they fix the problem right away.

6 years ago

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Artimeshia Louisville, KY

You have the best deal. When I call, I get a fast response, excellent customer service.

6 years ago

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Carlton Laplace, LA

It's good. The service has been excellent due to the people. They respond right away.

6 years ago

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Richard Plano, TX

Choice Home Warranty is timely and efficient. I used them to have my home rekeyed.

6 years ago

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Bertha Oregon, OH

It is a very nice company to have as your home warranty they do pay for your stuff that gets broke

6 years ago Edited September 14, 2021

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Anonymous Hilliard, OH

They were friendly and on time. My microwave broke and they were on time and fixed it fast.

6 years ago

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Walter Nixa, MO

I was told that if something breaks down or needs to be replaced, then it will be replaced. Then I find out that some things aren't covered.

6 years ago

Reply from Choice Home Warranty

Choice Home Warranty makes every effort to enhance the customer experience, therefore, we appreciate your feedback.

Choice Home Warranty provides home warranty service coverage on the systems and appliances listed as ‘INCLUDED’ under the terms of the User Agreement.

Our policy covers mechanical failure due to normal wear and tear. We encourage all of our customers to review their coverage. It may also be found on

Nov. 11th, 2019

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Verified Customer

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Anonymous Humble, TX

Previous Claims quickly solved. Trying to get new claim with phone service was difficult.

6 years ago Edited January 10, 2024

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Roy Copperas Cove, TX

The last issue I had with my house I got corrected. My AC broke. They got it fixed very quickly.

6 years ago

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Randall and Patricia Lake Saint Louis, MO

Totally professional. Hits everything they said it was suppose to. Very positive experience.

6 years ago

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Rick Dallas, GA

I've used the warranty twice and I get it taken care of and had it looked at no problem.

6 years ago

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Kathy Hummelstown, PA

Have had great experience with them every time I call. I choose them for value and service.

6 years ago

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Anonymous

Sometimes there are misunderstandings of what is covered. Most of the time it is good but sometimes it is not.

6 years ago

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Anonymous Gaithersburg, MD

The tech that came out was knowledgeable and repaired it and now my microwave is working fine.

6 years ago

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Adrian Spring, TX

We used the warranty three times for the air conditioning system. They're very responsible.

6 years ago

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Jessie Akron, OH

I've had a very good experience with them. Everybody they've sent out has been very good.

6 years ago

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Robert Dallas, TX

I've had them for quite a while and am happy with them. They are very responsive.

6 years ago

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Peter Houston, TX

Anytime I call they help me out and a technician comes as soon as they can. I just want them to be clear what is covered and what is not.

6 years ago

Reply from Choice Home Warranty

Choice Home Warranty makes every effort to enhance the customer experience, therefore, we appreciate your feedback.

Our policy covers mechanical failure due to normal wear and tear. We encourage all of our customers to review their coverage. It may also be found on

Oct. 31st, 2019

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Verified Customer

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Judy Byer Fort Valley, GA

Gave repair person completely wrong info on appliance causing repairman extra miles and frustration in repairing my appliance.

6 years ago

Reply from Choice Home Warranty

Choice Home Warranty makes every effort to enhance the customer experience, therefore, we appreciate your feedback.

Sep. 24th, 2019

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Verified Customer

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Kathy McNeely

Prompt to get worker to come check out dryer and then sent check to perchase another

6 years ago

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Kelvin Castillo

They gime good service when I call,send the tecnician very fast to complete the job

6 years ago

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Dale Scherberger

As always great service from the first call to the tech arriving in a timely manner

6 years ago

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Dong Yan

CHW provides quick response, good work. The technicians always are very helpful.

6 years ago

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Kathy Nesbitt

I have not been a customer of Choice for long, but I have been pleased so far with the service.

6 years ago

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Scott TRADD

Had a quick response technician was very nice no stress at all Rod recommend them to anybody

6 years ago

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Patricia J Finney

I've had 2 home repair issues, and CHW responded immediately. They are very helpful and friendly.

6 years ago

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Linda

Excellent service. Very knowledge and very polite. A pleasure to do business with.

6 years ago

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Gaynell Stanley

Had a leak on the Toilets and they sent a plumber to fix them he done a great job

6 years ago

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Zafar Gurnee, IL

Prompt and great service very good and on time and explained the issue very well

6 years ago

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Rochelle Richardson Las Vegas, NV

Excellent Vendors, timely response time on claims. Customer service agents very helpful.

6 years ago

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Ronda Crescent, OK

I have had to file a few claims recently. It was very easy and I got a speedy response

6 years ago

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Hugh Goodyear, AZ

Diagnosed and repaired my A/C condensate overflow drain system quickly and professionally.

6 years ago Edited January 10, 2024

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Roy Antioch, TN

I had them two or three instances and it was the same person and they were very professional.

6 years ago

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A Alpharetta, GA

I've had a good experience. They provide excellent service and immediate responses.

6 years ago

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Yvonne Haughton, LA

Very professional and knowledgeable. They make sure the problem is taken care of.

6 years ago

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Maria C. Gonzalez

Choice home warranty acted quickly to my needs. The local company tech was fantastic.

6 years ago

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Joyce Garth

The representative that sold me a warranty stated my policy would pick up from where my old policy ended. Well, my garbage disposal broke and they wouldn't cover it

6 years ago

Reply from Choice Home Warranty

We regret to hear that you were not satisfied with our policy. We are committed to providing a positive customer experience and we take all feedback very seriously.
Choice Home Warranty provides home warranty service coverage on the systems and appliances listed as ‘INCLUDED’ under the terms of the User Agreement sent to you at purchase. It may also be found on

Aug. 22nd, 2019

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Verified Customer

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Roenia Booth

there ok , but the last time I try to file a claim ,they had no one availbale so I eand of paying out of pocket for the repair

6 years ago

Reply from Choice Home Warranty

Choice Home Warranty makes every effort to enhance the customer experience, therefore, we appreciate your feedback.

Sep. 5th, 2019

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Verified Customer

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Shawn Leandra odom

The worker did a excellent job. I would send my family and. Friends to you guys

6 years ago

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Barbara Land

I call when I have something not working in my home and they send someone out the next day

6 years ago

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Sharon Xie

They have prompt response and reliable service. I feel it's totally worth the investment.

6 years ago

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Jackie

They got the job done!! Our hot water heater wasn''t working, they fixed it.. thanks

6 years ago

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Melba G Silva

We have been members of Choice Home Warranty for many years now. Choice has always treated us fairly and are always improving their service everyone was very professional and friendly, is great simple the best

6 years ago

Reply from Choice Home Warranty

Thank you for your feedback Melba. We humbly request that you update your rating to reflect your review.

Sep. 5th, 2019

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Verified Customer

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Xxxx

Great response time and have been happy with the people they have sent out to do the work.

6 years ago

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Rakesh

Completely satisfied with choice.It does not take very long to get service.So far very satisfied.

6 years ago

Choice Home Warranty Reviews