Choice Home Warranty: Read 52,564 User Reviews From Real Homeowners

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Larry Whitehead Crossroads, Florida

Service was good. Technician answered all question and explained what repair he performed. Only negative was how long the overall service took to complete

5 months ago

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Roshni Patel Victor, Michigan

The technician was v. good. However, the time this company took to come and to schedule was toooo long. Had to wait over a week.

5 months ago

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Wanda Lee Cookeville, Tennessee

The gentleman that serviced my garage door did a good job. Only issue I had was once I put the work order in my appointment for repair was rescheduled 3 times.

5 months ago

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Pat Mcquaid Maricopa, Arizona

Great service that keeps it's promises on a quality contractor arriving on time and very professional in a timely manner.

5 months ago

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Janet H. Councilman Green Level, North Carolina

Spence was wonderful and worked fast and quite. Very professional and polite. I would request him again in the future. Janet C.

5 months ago

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Marjory

I have been disappointed with Choice in the past, but this was a good experience. Supposedly they are trying to make improvements with their service.

8 months ago

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Edward

Like coverage and service. Hope it remains the same or better. However, why do you keep sending ads about discounts?

8 months ago

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Gregory

There reputation, and reviews convinced me to give you a try. It has turned out to be a good choice

8 months ago

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Barbara

We haven't had any problems at all. No complaint whats so every and we have been with for many years

9 months ago

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Susan Liberman

Well thank goodness I haven’t really needed that much service but when I have they have come through beautifully.

9 months ago

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Marshall Johnson Detroit, Michigan

Claims are easy to file and CHW promptly gives feedback on the process of and how it will be handled.

9 months ago Edited September 9, 2026

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Verified Customer

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RONALD AUBREY

I wasn't home when the technician arrived, however I found his work wonderful, everything is working fine.

9 months ago

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Debra Estes

My refrigerator suddenly stopped working. The technician was very helpful and no solution was very very easy.

9 months ago

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Stephen Vincent

For the most part they have been excellent. Did a great job with my microwave. Did a terrible job with my central vacuum system.

9 months ago

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William Martinek

They came on time and did a really good job to check out. My appliances. Technicians were the best very happy with choice home warranty.

9 months ago

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Dianne Ufret

I made a call , because there was a loud noise coming from my hvac unit. The tech came and checked. No noise now.

9 months ago

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deborah and John king

I liked that they did everything to get my refrigerator working in a timely manner. Thanks 🙏🏾

9 months ago

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Jason

Quick and easy service, my first claim went exactly as they told me it would when I signed up. No hidden secrets!!

9 months ago

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Sabrina

Very unprofessional. The company they sent to fix normal wear and tear was just a scam. Only came to collect the visit fee in cash with no receipt and did not attempt to fix anything. I then received an email from Choice home warranty that nothing was covered. This is a joke of a company

9 months ago

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Verified Customer

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Brigette

The monthly price and deductible keeps going up without notifying me. If it goes up any higher I will be looking for another provider.

9 months ago

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Paul Glassman

Cascade owner Georgi and staff are professional, honest, on time, courteous and knowledgeable. They work fast!

9 months ago

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Maryann

They have aways been fair with us,with fair decisions. Trust means a lot,in this world today.ThankYou.

9 months ago

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Marsha Riggins

When I had my first call for help with my waterheater and paid the $100 for the technician to come over and found my heater needed to be replaced I was rejected because of a water line leak that had been repaired by my previous home warranty, Choice would not replace my heater, I cancelled my contract with wi

9 months ago

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Verified Customer

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Christine Heatley

Customer service was good. Issue was resolved. The company for the repair was great. The technician was wonderful.

9 months ago

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Angelo

Great service but in an emergency it’s too much of a wait time for technician can come to residence

9 months ago

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Cordell

Customer service is nonexistent. No follow-up or explanation for service calls. Choice Home Warranty may be acceptable in large cities, but small less populous areas, Choice Home Warranty has failed each service call. I will not renew my contract.

9 months ago

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Verified Customer

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Anthony

The sales pitch was good but Choice is a big disappointment. I have a claim for a bad water drain hose on my dishwasher and it's been over a month and the dishwasher has not been repaired. The part is available at home depot but my service tech has been non responsive. Very poor service.

9 months ago

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Verified Customer

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Dohn Glover

I was under the impression that when you say you covered an appliance that’s what you meant not decide your going to give $800 for a $3500 refrigerator… very disappointed in your service !!!

9 months ago

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Paul Feige

The service provider that Choice chose for my repair was perfect. The repairman was very knowledgeable and friendly.

9 months ago

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Gloria Paul

The last technician was exceptionally great, just keep up this type of service and I’ll past the word around!!!

9 months ago

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Hilda Sifuentes

I had so much trouble finding the status on my claim. I saw it was approved but I haven't heard anything from Home Choice Warranty nor the technician.

9 months ago

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Jennifer Hampson

Affordable and upfront information about any claims. User friendly app and high quality vendors for repairs.

9 months ago

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Abrahan Brook Marquez

Attended to the problem quick. I have had two warranty calls they were handled quick. Technicians were great

9 months ago

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Neil Gross

I have had to set up 2 different repairs. Set up on line was easy. Both times the technicians have been A1

9 months ago

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Patricia Brown

Only used it once and my concern is told technican are local but the plumber was not. Also, didn’t expect a four day wait for him to come.

9 months ago

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Verified Customer

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Blewett

I gave that score due to the fact that it was deserved due to almost a year to get an A/C repaired. I also gave that score due to the fact that you have canceled two of my requests for repairs.

9 months ago

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Verified Customer

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Doug

I have used Choice Home Warranty once and they were quick to dispatch a repair man for my A/C repair

9 months ago

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Drake

Very quick response to my initial call re leaking water heater. However, the $875 out of pocket fee for installation was excessive but had me over a barrel.

9 months ago

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David

would have chose 5 star but my microwave door broke one day when i opened it so food takes forever to get hot. and choice didn't cover it!

9 months ago

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Edwina

Their rates are pretty good compared to other companies and they are pretty quick to assign a technician to do the job.

9 months ago

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Carol

Service for my refrigerator repair was good with no issues technician arrived on time. Only one issue, it took approximately 10 days for appointment.

9 months ago

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Lindell

We had to go without an oven for two weeks during Christmas, I know they fixed it as they could, it was just the wrong time of the year.

9 months ago

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Joseph

They will find a way to not honor their promise to make a costly repair. Had an AC failure that their AC repair man said was not due to normal use even though I have had the unit serviced annually since installation. He then tries to sell his repair services. Baloney! Having Choice Home Warranty is an epensive disappointment.

9 months ago

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Verified Customer

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Elizabeth

Did feel they are not on the up and up as was hoping, concerning they were a recommended through aarp. I still had to payout $6200.00 for a furnace. I can I'll afford that kind of cost on my income. My feeling is ponze sheme going on here. You make it sound very legit, I rate your company as low as do Carshield. SUCKS.

9 months ago

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Verified Customer

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Steven

They have not refunded the money from my refrigerator! They would not cover the parts to fix it ! I had t purchase a new refrigerator! I was then told that they would send me a check to cover the part that they covered! This was all supposed to be taken care of by my case Worker? No check! They are very hard to work with! Steven Craig

9 months ago

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William

I am so enraged it's stunts like you Mfs have pulled on me that makes people Homicidal. I have just canceled my debit card assuring you will not steal another dollar from me. What a lousy way to fuck over a 85 year old veteran.

9 months ago Edited January 15, 2026

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Verified Customer

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Steven

I have had a claim in since November 28 it is now January 14 my heat has still not working . First repair person did not show up second repair person could not find parts still cold in the house last night 23°f . Not shure what they are doing but it's not getting my heat repaired.

9 months ago

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Richard

Internet you denied replacing garage door opener. This should have been covered, I feel you denied because I had reached a point were it would put you in the red.

9 months ago

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Malcolm Yokota

CHW was the only company that gave me a discount on each service call. I have tried to make 4 claims. Only successful 50 percent. CHW will NOT repair a refrigerator ice dispenser.

9 months ago

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Verified Customer

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Ramah

Everytime I've had to use my home warranty, there are a bunch of stipulations thatcauses it not to cover anything or things aren't up to code and I have to pay a lot of money plus service charge.

9 months ago

Choice Home Warranty Reviews