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American Home Shield Reviews

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8.9

Overall Score

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CANDICE Lincoln, NE

Quick good service. Where prompt and courteous.

2 years ago

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Reply from American Home Shield

Hi Candice, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Jan. 25th, 2023

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DONALD Hurst, TX

Always send quality contractors that get the job done.

2 years ago

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Reply from American Home Shield

Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Jan. 25th, 2023

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Lee Reck

Quick response, sent excellent electrician!

2 years ago

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Reply from American Home Shield

Hi Lee, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Jan. 25th, 2023

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MARY Austin, TX

I like that I can pay one service fee and have everything taken care of

2 years ago

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Reply from American Home Shield

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Jan. 25th, 2023

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LISA Modesto, CA

Very helpful though takes time for some services to call us

2 years ago

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Reply from American Home Shield

We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Jan. 25th, 2023

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DAVID Garner, NC

Customer Review Video

2 years ago

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Reply from American Home Shield

Hi David, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Jan. 25th, 2023

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Tiffani Davis Conroe, TX

AHS offers good coverage and affordable options.

2 years ago

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Reply from American Home Shield

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Jan. 25th, 2023

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NICHOLE Louisville, KY

Ease of submitting issue. Timeliness of response. Knowledge of contractor.

2 years ago

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Reply from American Home Shield

Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner.

Jan. 25th, 2023

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Manuel Hernandez Wyoming, MI

Fast and reliable when order request are sent to them

2 years ago

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Reply from American Home Shield

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Jan. 25th, 2023

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KEVIN Fort Lauderdale, FL

Promot service. Completely understood the problem.

2 years ago

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Reply from American Home Shield

Hi Kevin,
Thank you for your feedback about your AHS experience.

Jan. 24th, 2023

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MATT Forest Grove, OR

Fast service. Job completed when stated. Would recommend.

2 years ago

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Reply from American Home Shield

We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Jan. 23rd, 2023

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Aaron Villarreal Dallas, TX

Friendliness and responsiveness of the team.

2 years ago

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Reply from American Home Shield

Hi Aaron, Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain excellent standard of service to our customers.

Jan. 20th, 2023

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Timothy Felton Philadelphia, PA

I’d like that my product got fixed an appropriate time

2 years ago

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Reply from American Home Shield

Hi Timothy,
Thank you for your feedback!

Jan. 20th, 2023

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LaShonda Fuller Murfreesboro, TN

Communication and research needed to take care of my needs

2 years ago

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Reply from American Home Shield

Hi LaShonda,
We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

Jan. 20th, 2023

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GUSTAVO Loveland, CO

everything was great, customer service, professionalism

2 years ago

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Reply from American Home Shield

Hi Gustavo, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Jan. 20th, 2023

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DAMIEN Springtown, TX

Excellent response and action to get ourfridge fixed

2 years ago

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Reply from American Home Shield

Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner.

Jan. 19th, 2023

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shawn owens Douglasville, GA

Very good 👍, service is prompt and on points 👉

2 years ago

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Reply from American Home Shield

Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner.

Jan. 19th, 2023

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Josh Peyton Norman, OK

I would like there to be more coverage even have a handyman service to cover more homeowners needs.

2 years ago

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Reply from American Home Shield

Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Jan. 19th, 2023

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Jeannine Wardrick Durham, NC

Promptness of service and professionalism of contractors!

2 years ago

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Reply from American Home Shield

We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Jan. 19th, 2023

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WILLIAM CALAMITA Lewes, DE

Prompt and reliable service for a fair price

2 years ago

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Reply from American Home Shield

Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Jan. 19th, 2023

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Waleska Lopez Philadelphia, PA

Great services and good coverage I recommend

2 years ago

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Reply from American Home Shield

Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Jan. 19th, 2023

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ROBERT Kansas City, KS

The process to initiate a claim was seamless.

2 years ago

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Reply from American Home Shield

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Jan. 19th, 2023

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Marcella Holmes Savannah, GA

Very efficient and affordable. Easy to use

2 years ago

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Reply from American Home Shield

We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Jan. 19th, 2023

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WILLIAM

Quick response from them! Great service!

2 years ago

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Reply from American Home Shield

Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner.

Jan. 19th, 2023

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Ritu Rana Tappahannock, VA

AHS fixed both my appliances problem. Excellent staff.

2 years ago

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Reply from American Home Shield

Ritu, Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner.

Jan. 18th, 2023

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JEAN-ROBERT Dover, DE

HE did a really good job. Like good ser

2 years ago

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Reply from American Home Shield

Jean, Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner.

Jan. 18th, 2023

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SOTOYIA Mebane, NC

What I liked about AHS is the easy access.

2 years ago

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Reply from American Home Shield

Sotoyia, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Jan. 18th, 2023

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WERNER Clermont, FL

Understood my request and is trying to fulfill it.

2 years ago

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Reply from American Home Shield

Werner,

Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner.

Jan. 18th, 2023

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Hannah Gauran Tucson, AZ

Quick response. Solved problem efficiently.

2 years ago

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Reply from American Home Shield

Hannah,
We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Jan. 18th, 2023

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CHRISTINE Sacramento, CA

Excellent service by contractors and customer service.

2 years ago

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Reply from American Home Shield

Christine, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Jan. 18th, 2023

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DANA Richland, WA

Prompt and courteous administrators and technicians.

2 years ago

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Reply from American Home Shield

Dana, Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner.

Jan. 18th, 2023

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Eduardo Aguilera Houston, TX

like the responsibility and follow up until problem was fix

2 years ago

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Reply from American Home Shield

Hi Eduardo,
Thank you for trusting AHS to complete your home repair needs!

Jan. 17th, 2023

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ROBERT Dothan, AL

The problem was solved with one visit quick and easy.

2 years ago

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Reply from American Home Shield

Robert,
Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Jan. 13th, 2023

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Jaime Chavez Jonesboro, AR

I am happy that the problem was solved in timely manner.

2 years ago

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Reply from American Home Shield

Jaime, We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Jan. 13th, 2023

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BRIAN Spring Hill, FL

When I file a claim it is taken care of to satisfaction.

2 years ago

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Reply from American Home Shield

Brian, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Jan. 13th, 2023

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Lynne Fobian Hickory, NC

Agents are very nice and knowledgable !!

2 years ago

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Reply from American Home Shield

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Jan. 12th, 2023

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ROBERT Greenfield, IN

It takes too long for repairs. My last refrigerator repair took 35 days to resolve. Not good.

2 years ago

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Reply from American Home Shield

Robert, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs. We are working diligently to improve the overall experience.

Jan. 11th, 2023

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SHIRLEY Chicago, IL

American Home shield is fast , professional, n trustworthy.

2 years ago

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Reply from American Home Shield

Shirley,
Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Jan. 11th, 2023

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Diana S Hill Ankeny, IA

Fast and kind and helpful. and understanding.

2 years ago

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Reply from American Home Shield

Diana,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Jan. 11th, 2023

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Gary Chodoroff Philadelphia, PA

Easy to file a claim. Very responsive, too.

2 years ago

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Reply from American Home Shield

Gary, Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner.

Jan. 11th, 2023

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Kathleen DiGuglielmo Ocean City, NJ

Booking on line is the best. Easy to get an appointment

2 years ago

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Reply from American Home Shield

Kathleen, Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner.

Jan. 11th, 2023

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MARCEL Fort Worth, TX

Profesional, punctuality, good customer relationship

2 years ago

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Reply from American Home Shield

Marcel, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Jan. 11th, 2023

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CARLO Harker Heights, TX

Very professional and took care of our needs.

2 years ago

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Reply from American Home Shield

Carlo,
Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Jan. 11th, 2023

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PAUL Broomall, PA

Repairman came when promised and fixed the problem quickly.

2 years ago

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Reply from American Home Shield

Paul, We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Jan. 11th, 2023

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DORIS Charlotte, NC

Prompt response to the company to get in contact with.

2 years ago

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Reply from American Home Shield

Doris,
We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Jan. 11th, 2023

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JOHN Houston, TX

Liked the way they get someone out as soon as possible

2 years ago

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Reply from American Home Shield

John, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Jan. 11th, 2023

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Jesus Varela Tracy, CA

It's good to have this insurance convenient etc

2 years ago

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Reply from American Home Shield

Jesus,
Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner.

Jan. 11th, 2023

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Harold Collins El Paso, TX

Outstanding customer support and service

2 years ago

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Reply from American Home Shield

Harold, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Jan. 11th, 2023

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WES Dallas, TX

Fast response as usual the tech was very professional

2 years ago

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Reply from American Home Shield

Wes, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Jan. 11th, 2023

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TAMERA Clayton, NC

Professional customer service, quick scheduling

2 years ago

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Reply from American Home Shield

Tamera,
Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner.

Jan. 11th, 2023

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