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American Home Shield Reviews

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8.8

Overall Score

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Daena Escamilla Gardnerville, NV

Excellent service, and professionalisms.

3 years ago

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Reply from American Home Shield

Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Feb. 1st, 2023

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NANCY Las Vegas, NV

Serviceman was great and fixed my problem.

3 years ago

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Reply from American Home Shield

Hi Nancy,

Thank you for providing us with your American Home Shield feedback! We hope you continue to enjoy your experience.

Jan. 30th, 2023

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Thomas Whitley DeSoto, TX

Done with the denials of coverage and extra out of pocket payments. Seems to be just a great money grab over the last five years.

3 years ago

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Reply from American Home Shield

Hi Thomas, Thank you for letting us know about your concerns regarding your request. I hate to hear that you were not satisfied with your experience. I would be happy to assist you with this matter.

Jan. 30th, 2023

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DAWN Prospect Park, PA

I have been without a working refrigerator for 3 months with no results. They are slow to respond. I call every week. They don’t care.

3 years ago

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Reply from American Home Shield

Hi Dawn, Thank you for letting us know about your concerns regarding your request. I hate to hear that you were not satisfied with your experience. I would be happy to assist you with this matter. Please provide your AHS contract number or property address.

Feb. 9th, 2023

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ROSEMARY Rohnert Park, CA

The problem was solved. I no longer have a plugged toilet.

3 years ago

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Reply from American Home Shield

Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner.

Jan. 27th, 2023

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Smonts M Dallas, TX

The convenience of not having to search for a repair person/company.

3 years ago

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Reply from American Home Shield

Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Jan. 27th, 2023

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MATTHEW Sarasota, FL

Convenient, excellent, prompt response and service.

3 years ago

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Reply from American Home Shield

We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Jan. 27th, 2023

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DEAN Washington, DC

AHS responded quickly and followed through with my reqest.

3 years ago

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Reply from American Home Shield

We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Jan. 27th, 2023

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John Coleman Montgomery, TX

Basically insurance or prepayment for something that will eventually break.

3 years ago Edited February 1, 2023

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Reply from American Home Shield

Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner.

Jan. 27th, 2023

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Jeffrey Herbel

prompt and thorough service. good follow through

3 years ago

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Reply from American Home Shield

Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Jan. 27th, 2023

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David Ovadia

Fast courteous response and problem solved.

3 years ago

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Reply from American Home Shield

Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner.

Jan. 27th, 2023

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MAXINE Raleigh, NC

Great company easy to work with and do business with.

3 years ago

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Reply from American Home Shield

Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner.

Jan. 27th, 2023

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RONALD Modesto, CA

Fast service my oven was fixed in 2 days

3 years ago

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Reply from American Home Shield

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Jan. 27th, 2023

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ROGER Tacoma, WA

Great home insurance company. Always prompt

3 years ago

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Reply from American Home Shield

We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Jan. 27th, 2023

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Aldo Ochoa Las Vegas, NV

Great coverage service at an affordable price!

3 years ago

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Reply from American Home Shield

Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner.

Jan. 27th, 2023

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aziza nawabi Elk Grove, CA

Excellent service, resolving the problem

3 years ago

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Reply from American Home Shield

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Jan. 27th, 2023

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Anna Rivera San Pablo, CA

Prompt service and contractors have been professional.

3 years ago Edited November 1, 2023

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Reply from American Home Shield

Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner.

Jan. 27th, 2023

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FREDERICK Lumberton, NC

Service was very professional and timely

3 years ago

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Reply from American Home Shield

Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner.

Jan. 27th, 2023

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IW Columbia, SC

Professionalism, value, and bring on time

3 years ago

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Reply from American Home Shield

We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Jan. 27th, 2023

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Ganesh Latta Lewis Center, OH

Easy online service request and very fast response.

3 years ago

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Reply from American Home Shield

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Jan. 27th, 2023

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Larry Lawson Apex, NC

Process to file a claim is very efficient and easy to use.

3 years ago

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Reply from American Home Shield

Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner.

Jan. 27th, 2023

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Corrine Lyons

The service provider and provided was good.

3 years ago

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Reply from American Home Shield

We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Jan. 27th, 2023

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Mick Braun Anchorage, AK

Fast service - very happy with the repairs

3 years ago

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Reply from American Home Shield

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Jan. 27th, 2023

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Andrea Karriker Palestine, TX

Easy to request a service repair and has great coveragez

3 years ago

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Reply from American Home Shield

We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Jan. 25th, 2023

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Richard Adams Greer, SC

Covered my appliances in a timely manner

3 years ago

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Reply from American Home Shield

Hi Richard, Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner.

Jan. 25th, 2023

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CANDICE Lincoln, NE

Quick good service. Where prompt and courteous.

3 years ago

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Reply from American Home Shield

Hi Candice, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Jan. 25th, 2023

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DONALD Hurst, TX

Always send quality contractors that get the job done.

3 years ago

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Reply from American Home Shield

Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Jan. 25th, 2023

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Lee Reck

Quick response, sent excellent electrician!

3 years ago

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Reply from American Home Shield

Hi Lee, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Jan. 25th, 2023

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MARY Austin, TX

I like that I can pay one service fee and have everything taken care of

3 years ago

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Reply from American Home Shield

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Jan. 25th, 2023

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LISA Modesto, CA

Very helpful though takes time for some services to call us

3 years ago

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Reply from American Home Shield

We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Jan. 25th, 2023

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DAVID Garner, NC

Customer Review Video

3 years ago

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Reply from American Home Shield

Hi David, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Jan. 25th, 2023

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Tiffani Davis Conroe, TX

AHS offers good coverage and affordable options.

3 years ago

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Reply from American Home Shield

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Jan. 25th, 2023

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NICHOLE Louisville, KY

Ease of submitting issue. Timeliness of response. Knowledge of contractor.

3 years ago

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Reply from American Home Shield

Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner.

Jan. 25th, 2023

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Manuel Hernandez Wyoming, MI

Fast and reliable when order request are sent to them

3 years ago

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Reply from American Home Shield

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Jan. 25th, 2023

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KEVIN Fort Lauderdale, FL

Promot service. Completely understood the problem.

3 years ago

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Reply from American Home Shield

Hi Kevin,
Thank you for your feedback about your AHS experience.

Jan. 24th, 2023

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MATT Forest Grove, OR

Fast service. Job completed when stated. Would recommend.

3 years ago

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Reply from American Home Shield

We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Jan. 23rd, 2023

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Aaron Villarreal Dallas, TX

Friendliness and responsiveness of the team.

3 years ago

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Reply from American Home Shield

Hi Aaron, Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain excellent standard of service to our customers.

Jan. 20th, 2023

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Timothy Felton Philadelphia, PA

I’d like that my product got fixed an appropriate time

3 years ago

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Reply from American Home Shield

Hi Timothy,
Thank you for your feedback!

Jan. 20th, 2023

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LaShonda Fuller Murfreesboro, TN

Communication and research needed to take care of my needs

3 years ago

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Reply from American Home Shield

Hi LaShonda,
We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

Jan. 20th, 2023

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GUSTAVO Loveland, CO

everything was great, customer service, professionalism

3 years ago

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Reply from American Home Shield

Hi Gustavo, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Jan. 20th, 2023

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DAMIEN Springtown, TX

Excellent response and action to get ourfridge fixed

3 years ago

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Reply from American Home Shield

Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner.

Jan. 19th, 2023

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shawn owens Douglasville, GA

Very good 👍, service is prompt and on points 👉

3 years ago

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Reply from American Home Shield

Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner.

Jan. 19th, 2023

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Josh Peyton Norman, OK

I would like there to be more coverage even have a handyman service to cover more homeowners needs.

3 years ago

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Reply from American Home Shield

Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Jan. 19th, 2023

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Jeannine Wardrick Durham, NC

Promptness of service and professionalism of contractors!

3 years ago

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Reply from American Home Shield

We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Jan. 19th, 2023

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WILLIAM CALAMITA Lewes, DE

Prompt and reliable service for a fair price

3 years ago

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Reply from American Home Shield

Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Jan. 19th, 2023

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Waleska Lopez Philadelphia, PA

Great services and good coverage I recommend

3 years ago

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Reply from American Home Shield

Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Jan. 19th, 2023

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ROBERT Kansas City, KS

The process to initiate a claim was seamless.

3 years ago

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Reply from American Home Shield

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Jan. 19th, 2023

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Marcella Holmes Savannah, GA

Very efficient and affordable. Easy to use

3 years ago

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Reply from American Home Shield

We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Jan. 19th, 2023

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WILLIAM

Quick response from them! Great service!

3 years ago

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Reply from American Home Shield

Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner.

Jan. 19th, 2023

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Ritu Rana Tappahannock, VA

AHS fixed both my appliances problem. Excellent staff.

3 years ago

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Reply from American Home Shield

Ritu, Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner.

Jan. 18th, 2023

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