American Home Shield: Read 34,871 User Reviews From Real Homeowners

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JAMES Frisco, TX

Great home warranty! Always takes care of our problems.

2 years ago

Reply from American Home Shield

Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner.

Feb. 8th, 2023

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Stephanie Robinson Los Angeles, CA

Great, professional service done in a timely manner.

2 years ago

Reply from American Home Shield

Hi Stephanie, We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Feb. 8th, 2023

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Prairie Gordon Sioux City, IA

Awesome job.. got the job done working great

2 years ago

Reply from American Home Shield

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Feb. 8th, 2023

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Lamyae Bennani Baltimore, MD

Extremely disappointed at the way they work. I called several times for one issue and still not resolved. Looking for an alternative

2 years ago

Reply from American Home Shield

Hi Lamyae, Thank you for letting us know about your concerns regarding your request. I hate to hear that you were not satisfied with your experience. I would be happy to assist you with this matter.

Feb. 8th, 2023

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Vernell Bosie Jr Houston, TX

Fast and prompt service technician and AHS kept me updated

2 years ago

Reply from American Home Shield

Hi Vernell, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Feb. 8th, 2023

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Mike Fissette Vancouver, WA

Amazing service and quick responses. Love it.

2 years ago

Reply from American Home Shield

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Feb. 8th, 2023

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NATE

Loved the customer service and expert results.

2 years ago

Reply from American Home Shield

Hi Nate, We appreciate your feedback and hope you continue to enjoy AHS!

Feb. 8th, 2023

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JEAN Orlando, FL

Quick response. Like having a one set fee for a repair

2 years ago

Reply from American Home Shield

Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner.

Feb. 8th, 2023

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Jorge Hernandez El Mirage, AZ

Very responsive, professional and has great tradesmen

2 years ago

Reply from American Home Shield

Hi Jorge, We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Feb. 8th, 2023

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LINDA

Everything worked out great problem solved

2 years ago

Reply from American Home Shield

Hi Linda, We appreciate your feedback and hope you continue to enjoy AHS!

Feb. 8th, 2023

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OLGA Franklin Park, IL

Technician found the problem right away and fixed it.

2 years ago

Reply from American Home Shield

Hi Olga, We appreciate your feedback and hope you continue to enjoy AHS!

Feb. 8th, 2023

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PIA Las Vegas, NV

AHS is good for some things, but the companies they contract with could be better.

2 years ago

Reply from American Home Shield

Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Feb. 6th, 2023

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ANNABELL Kissimmee, FL

Awesome service, knowledgeable, on time.

2 years ago

Reply from American Home Shield

Annabell, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Feb. 3rd, 2023

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Sherry Duarte Brockton, MA

The service was A+ and the technician was awesome!

2 years ago

Reply from American Home Shield

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Feb. 2nd, 2023

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JIMMIE Houston, TX

The prompt way our ice maker was handled.

2 years ago

Reply from American Home Shield

Hi Jimmie, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Feb. 1st, 2023

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JESSICA Chester, VA

The on site service from Appliance King was impeccable!

2 years ago

Reply from American Home Shield

Hi Jessica, Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain excellent standard of service to our customers.

Feb. 1st, 2023

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Brenda Bailey Nashville, NC

Fast service and professional serviceman

2 years ago

Reply from American Home Shield

Hi Brenda, We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Feb. 1st, 2023

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WILLIAM Joliet, IL

Service was great customer service was excellent

2 years ago

Reply from American Home Shield

We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Feb. 1st, 2023

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Stephanie Wells Houston, TX

All my services have been done by 5 star companies

2 years ago

Reply from American Home Shield

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Feb. 1st, 2023

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Myron Andersen Kearney, NE

Company performed as expected Good service companies sent so far

2 years ago

Reply from American Home Shield

Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Feb. 1st, 2023

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BRIAN Woodstock, GA

Fast repair. Easy to schedule an appointment.

2 years ago

Reply from American Home Shield

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Feb. 1st, 2023

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Marvina Guadiana Sacramento, CA

AS handled my matter very well. Very efficient

2 years ago

Reply from American Home Shield

Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Feb. 1st, 2023

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WAYNE Lincoln, NE

Quick service, attention too details, knowledge of problem

2 years ago

Reply from American Home Shield

We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Feb. 1st, 2023

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Rodney George West Bloomfield, MI

They are very responsive and have not let me down.

2 years ago

Reply from American Home Shield

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Feb. 1st, 2023

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MATTHEW Monahans, TX

Very quick and reliable services. Highly recommend.

2 years ago

Reply from American Home Shield

Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner.

Feb. 1st, 2023

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Daena Escamilla Gardnerville, NV

Excellent service, and professionalisms.

2 years ago

Reply from American Home Shield

Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Feb. 1st, 2023

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NANCY Las Vegas, NV

Serviceman was great and fixed my problem.

2 years ago

Reply from American Home Shield

Hi Nancy,

Thank you for providing us with your American Home Shield feedback! We hope you continue to enjoy your experience.

Jan. 30th, 2023

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Thomas Whitley DeSoto, TX

Done with the denials of coverage and extra out of pocket payments. Seems to be just a great money grab over the last five years.

2 years ago

Reply from American Home Shield

Hi Thomas, Thank you for letting us know about your concerns regarding your request. I hate to hear that you were not satisfied with your experience. I would be happy to assist you with this matter.

Jan. 30th, 2023

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DAWN Prospect Park, PA

I have been without a working refrigerator for 3 months with no results. They are slow to respond. I call every week. They don’t care.

2 years ago

Reply from American Home Shield

Hi Dawn, Thank you for letting us know about your concerns regarding your request. I hate to hear that you were not satisfied with your experience. I would be happy to assist you with this matter. Please provide your AHS contract number or property address.

Feb. 9th, 2023

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ROSEMARY Rohnert Park, CA

The problem was solved. I no longer have a plugged toilet.

2 years ago

Reply from American Home Shield

Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner.

Jan. 27th, 2023

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Smonts M Dallas, TX

The convenience of not having to search for a repair person/company.

2 years ago

Reply from American Home Shield

Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Jan. 27th, 2023

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MATTHEW Sarasota, FL

Convenient, excellent, prompt response and service.

2 years ago

Reply from American Home Shield

We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Jan. 27th, 2023

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DEAN Washington, DC

AHS responded quickly and followed through with my reqest.

2 years ago

Reply from American Home Shield

We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Jan. 27th, 2023

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John Coleman Montgomery, TX

Basically insurance or prepayment for something that will eventually break.

2 years ago Edited February 1, 2023

Reply from American Home Shield

Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner.

Jan. 27th, 2023

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Jeffrey Herbel

prompt and thorough service. good follow through

2 years ago

Reply from American Home Shield

Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Jan. 27th, 2023

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David Ovadia

Fast courteous response and problem solved.

2 years ago

Reply from American Home Shield

Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner.

Jan. 27th, 2023

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MAXINE Raleigh, NC

Great company easy to work with and do business with.

2 years ago

Reply from American Home Shield

Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner.

Jan. 27th, 2023

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RONALD Modesto, CA

Fast service my oven was fixed in 2 days

2 years ago

Reply from American Home Shield

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Jan. 27th, 2023

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ROGER Tacoma, WA

Great home insurance company. Always prompt

2 years ago

Reply from American Home Shield

We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Jan. 27th, 2023

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Aldo Ochoa Las Vegas, NV

Great coverage service at an affordable price!

2 years ago

Reply from American Home Shield

Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner.

Jan. 27th, 2023

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aziza nawabi Elk Grove, CA

Excellent service, resolving the problem

2 years ago

Reply from American Home Shield

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Jan. 27th, 2023

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Anna Rivera San Pablo, CA

Prompt service and contractors have been professional.

2 years ago Edited November 1, 2023

Reply from American Home Shield

Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner.

Jan. 27th, 2023

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FREDERICK Lumberton, NC

Service was very professional and timely

2 years ago

Reply from American Home Shield

Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner.

Jan. 27th, 2023

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IW Columbia, SC

Professionalism, value, and bring on time

2 years ago

Reply from American Home Shield

We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Jan. 27th, 2023

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Ganesh Latta Lewis Center, OH

Easy online service request and very fast response.

2 years ago

Reply from American Home Shield

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Jan. 27th, 2023

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Larry Lawson Apex, NC

Process to file a claim is very efficient and easy to use.

2 years ago

Reply from American Home Shield

Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner.

Jan. 27th, 2023

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Corrine Lyons

The service provider and provided was good.

2 years ago

Reply from American Home Shield

We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Jan. 27th, 2023

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Mick Braun Anchorage, AK

Fast service - very happy with the repairs

2 years ago

Reply from American Home Shield

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Jan. 27th, 2023

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Andrea Karriker Palestine, TX

Easy to request a service repair and has great coveragez

2 years ago

Reply from American Home Shield

We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Jan. 25th, 2023

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Richard Adams Greer, SC

Covered my appliances in a timely manner

2 years ago

Reply from American Home Shield

Hi Richard, Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner.

Jan. 25th, 2023

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