American Home Shield: Read 34,890 User Reviews From Real Homeowners

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Ken Kessler Glen Allen, VA

They took care of our problem quickly and well!

2 years ago

Reply from American Home Shield

Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Mar. 8th, 2023

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Apalanzi Kambona Dar es Salaam, 02

Takes too long to get services done, repairman had to come home several times to complete his task.

2 years ago

Reply from American Home Shield

Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Mar. 8th, 2023

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I R

Sometimes they send good responsible companies. Other times just waist of $75 charge.

2 years ago

Reply from American Home Shield

Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Mar. 8th, 2023

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SHY McDonough, GA

Not worth the money I'm paying every month and I have to pay a co-pay for a company to come out, not satisfied.... Waste of money

2 years ago

Reply from American Home Shield

Hi Shy,
Thank you for letting us know about your concerns regarding your request. I hate to hear that you were not satisfied with your experience. I would be happy to assist you with this matter.

Mar. 3rd, 2023

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JESSICA Redding, CA

Easy to use, very responsive and good coverage.

2 years ago

Reply from American Home Shield

Hi Jessica, We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

Mar. 8th, 2023

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Atiq Sultani Elk Grove, CA

Reliable people, Fast service. Agent was friendly.

2 years ago

Reply from American Home Shield

Hi Atiq, Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Mar. 3rd, 2023

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JASON La Crosse, WI

They are friendly when I call them if I have any problems

2 years ago

Reply from American Home Shield

Hi Jason,
We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

Mar. 3rd, 2023

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C Patrick TX

I like the fast response and reliable technicians

2 years ago

Reply from American Home Shield

Hi C Patrick, Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Mar. 3rd, 2023

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JULIE TX

I liked the quality of word and knowledgeable employees

2 years ago

Reply from American Home Shield

Hi Julie, We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

Mar. 3rd, 2023

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TIANE Dallas, TX

Prompt service, professional service specialists.

2 years ago

Reply from American Home Shield

Hi Tiane,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Mar. 1st, 2023

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MILDRED Bakersfield, CA

Coverage!!! Promptness in services!!! Availability!!!

2 years ago

Reply from American Home Shield

We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Mar. 1st, 2023

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PEDRO Austin, TX

They always come thru, solve problems adequately

2 years ago

Reply from American Home Shield

Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner.

Mar. 1st, 2023

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JEFF Bellevue, NE

Problem resolved, professional demeanor.

2 years ago

Reply from American Home Shield

Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Mar. 1st, 2023

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MrJamessch Troy, MO

Very easy and problem fixed after 1 call

2 years ago

Reply from American Home Shield

Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Mar. 1st, 2023

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Deana Bracey Yucaipa, CA

they where on time, they called to make the appointment

2 years ago

Reply from American Home Shield

Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner.

Mar. 1st, 2023

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Tiggy Tech Pahrump, NV

Great people with great help you can trust.

2 years ago Edited January 10, 2024

Reply from American Home Shield

Dear Tiggy, We are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon.

Sincerely,

Kim

Sep. 22nd, 2023

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Charmaine Dorsey Dallas, TX

American homeshield is a great and reliable company.

2 years ago

Reply from American Home Shield

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Mar. 1st, 2023

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Katelyn White Pittsburgh, PA

It was nice that they took care of everything for me.

2 years ago

Reply from American Home Shield

Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner.

Mar. 1st, 2023

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ANTHONY

Great Service, Thank you for the Service to our dryer.

2 years ago

Reply from American Home Shield

Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner.

Mar. 1st, 2023

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Queen Rasheedah Baltimore, MD

The company responded to my needs promptly

2 years ago

Reply from American Home Shield

Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Mar. 1st, 2023

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Haley Papez Quitman, TX

Efficient, effective, professionalism. .

2 years ago

Reply from American Home Shield

We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Mar. 1st, 2023

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Cynthia S. Daytona Beach, FL

The worst customer service and horrible contractors. It took me 6 weeks to get fixed. I called and cancelled, but still got charged.

2 years ago

Reply from American Home Shield

Hi Cynthia, Thank you for letting us know about your concerns regarding your request. I hate to hear that you were not satisfied with your experience. I would be happy to assist you with this matter.

Mar. 1st, 2023

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Cricket Phillips Mokelumne Hill, CA

Actually was able to find someone to service my account.

2 years ago

Reply from American Home Shield

Hi Cricket, Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain excellent standard of service to our customers.

Feb. 28th, 2023

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SONDRA Virginia Beach, VA

good. fast and reliable service. was contacted quickly.

2 years ago

Reply from American Home Shield

Hi Sondra, Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain excellent standard of service to our customers.

Feb. 28th, 2023

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Darla Kennedy Richland, WA

Heater should have been replaced! 22 year old heater. Not a happy customer. Will not recommend AHS …in the future to anybody…. JK

2 years ago

Reply from American Home Shield

Darla, Thank you for letting us know about your concerns regarding your Heater request. I hate to hear that you were not satisfied with your experience. I would be happy to assist you with this matter.

Feb. 27th, 2023

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SANDRA Hagerstown, MD

Great to work with, very quick to resolve issues

2 years ago

Reply from American Home Shield

Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner.

Feb. 27th, 2023

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JASMIN Canyon Country, CA

I get the help I need. Service team is professional.

2 years ago

Reply from American Home Shield

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Feb. 27th, 2023

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JOYCE Marseilles, IL

Prompt service and professional service techs.

2 years ago Edited January 10, 2024

Reply from American Home Shield

We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Feb. 27th, 2023

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RASIQ Santa Fe Springs, CA

excellent service, good customer care. highly recommend.

2 years ago Edited January 10, 2024

Reply from American Home Shield

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Feb. 27th, 2023

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FRANCISCO Phoenix, AZ

every think was fine clear communication ETC.

2 years ago

Reply from American Home Shield

Hi Francisco,

We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

Feb. 24th, 2023

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Christina Rabun Las Vegas, NV

Great customer service and timely response

2 years ago

Reply from American Home Shield

Hi Christina, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Feb. 24th, 2023

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SEAN Lebanon, OH

Had to find our own AHS approved repairman after the one they set up didn't show because of scheduling error the day of the appointment

2 years ago

Reply from American Home Shield

Sean, Thank you for letting us know about your concerns regarding your request. I hate to hear that you were not satisfied with your experience. I would be happy to assist you with this matter.

Feb. 24th, 2023

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Zhyomara Torres Boston, MA

New to the system. Have made 2 request got called pretty fast.

2 years ago Edited March 8, 2023

Reply from American Home Shield

Hi Zhyomara,

We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

Feb. 24th, 2023

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Minnie Patel Marietta, GA

Extremely good Very Professional Response very prompt

2 years ago Edited January 10, 2024

Reply from American Home Shield

Hi Minnie, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Feb. 24th, 2023

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Khalil Azar Miami, FL

Very Good and Happy with the overall tim

2 years ago

Reply from American Home Shield

Hi Khalil,

We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

Feb. 24th, 2023

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Elmore Abney Jacksonville, FL

Customer service and timely completion of repairs

2 years ago

Reply from American Home Shield

Hi Elmore, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Feb. 24th, 2023

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Lynn Eagle Mountain, UT

Prompt, timely service and problem resolution.

2 years ago

Reply from American Home Shield

Hi Lynn, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Feb. 24th, 2023

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Jon-Paul deLange Aldie, VA

Easy, efficient, and effective from start to completion

2 years ago

Reply from American Home Shield

Hi Jon-Paul, Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Feb. 24th, 2023

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TERESITA Las Vegas, NV

Able to fix refrigerator concern. Very good.

2 years ago

Reply from American Home Shield

Hi Teresita,

We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

Feb. 24th, 2023

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Elizabeth Cleboski Dallas, TX

Always great service. Knowable, pleasant

2 years ago

Reply from American Home Shield

We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Feb. 27th, 2023

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Julio Hernandez Phoenix, AZ

How easy it was to submit a repair work order.

2 years ago

Reply from American Home Shield

Hi Julio,

We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

Feb. 24th, 2023

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Kaye Johnson Houston, TX

Excellent customer service and professionalism.

2 years ago

Reply from American Home Shield

Hi Kaye, I am pleased to hear about the excellent service you have received. I hope you continue to enjoy!

Feb. 24th, 2023

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Kathie Vaught Granbury, TX

I like the convenience and customer service

2 years ago

Reply from American Home Shield

Hi Kathie,

We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

Feb. 24th, 2023

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VERONICA

Very convenient and it helps to save money

2 years ago

Reply from American Home Shield

Hi Veronica,

We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

Feb. 24th, 2023

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JOHN Ann Arbor, MI

Very rapid responsible Excellent service

2 years ago

Reply from American Home Shield

Hi John, I am pleased to hear about the excellent service you have received. I hope you continue to enjoy!

Feb. 24th, 2023

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RICHARD Austin, TX

confident that the companies are quality.

2 years ago Edited January 10, 2024

Reply from American Home Shield

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Feb. 27th, 2023

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JACK New Braunfels, TX

Needed plumbing service, completed on line request.

2 years ago

Reply from American Home Shield

Hi Jack,

We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

Feb. 24th, 2023

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Kimberly Lynch Denville, NJ

Guarantee of a return phone call is great!

2 years ago

Reply from American Home Shield

Hi Kimberly,

We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

Feb. 24th, 2023

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Anita Kingston, OK

It is easy to request a repair service on-line.

2 years ago Edited January 10, 2024

Reply from American Home Shield

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Feb. 23rd, 2023

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Lenny Koll Prescott Valley, AZ

Quick response with a very qualified repairman

2 years ago Edited March 8, 2023

Reply from American Home Shield

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Feb. 23rd, 2023

American Home Shield Reviews