American Home Shield: Read 34,890 User Reviews From Real Homeowners

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LAURIE San Antonio, TX

I have no idea why I pay this company over $720 per annum. I never use you and when I do need you, I have to pay out of pocket $1500!@!$%#

2 years ago

Reply from American Home Shield

Hi Laurie, Thank you for letting us know about your concerns regarding your request. I hate to hear that you were not satisfied with your experience. I would be happy to assist you with this matter.

Apr. 26th, 2023

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Verified Customer

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CLARENCE Crowley, TX

Service, pricing, customer service, support

2 years ago

Reply from American Home Shield

Hi Clarence, Thank you for your feedback!

Apr. 26th, 2023

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Verified Customer

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BRENDA Bakersfield, CA

Very attentive company. They got right on the problem.

2 years ago

Reply from American Home Shield

Hi Brenda, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Apr. 26th, 2023

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Verified Customer

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Birdie Ibarra Ukiah, CA

Not happy at all I’m losing money by asking to cancel, and they never canceled

2 years ago

Reply from American Home Shield

Hi Birdie, Thank you for letting us know about your concerns regarding your request. I hate to hear that you were not satisfied with your experience. I would be happy to assist you with this matter.

Apr. 26th, 2023

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Verified Customer

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VIDYA Oviedo, FL

Good service for the price. You have peace of mind.

2 years ago

Reply from American Home Shield

Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner.

Apr. 24th, 2023

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Verified Customer

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Bunmi Tomball, TX

Wait times to speak to a live operator and increasing prices without prior notification.

2 years ago

Reply from American Home Shield

Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Apr. 24th, 2023

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Verified Customer

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PAUL Comanche, TX

Good service, in a timely manor. Contractor was good

2 years ago

Reply from American Home Shield

Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Apr. 21st, 2023

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Verified Customer

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Gary Kaminski Columbus, OH

Love this service , I like having my stuff fixed.

2 years ago

Reply from American Home Shield

Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner.

Apr. 21st, 2023

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Verified Customer

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T. Wallace Katy, TX

Easy to use with excellent service by the providers.

2 years ago

Reply from American Home Shield

Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Apr. 21st, 2023

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Verified Customer

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WILLIAM South San Francisco, CA

They provide service anytime I have needed it

2 years ago

Reply from American Home Shield

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Apr. 21st, 2023

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Verified Customer

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Ivory Perry III

Fast service. Saved me a lot of out-of-pocket expenses.

2 years ago

Reply from American Home Shield

Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner.

Apr. 21st, 2023

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Verified Customer

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MARILYN Houston, TX

Prompt, professional, and knowledgeable tech support.

2 years ago

Reply from American Home Shield

We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Apr. 21st, 2023

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Verified Customer

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Chezino Sba Philadelphia, PA

I'd been paying this warranty for more than a year and the first time I called for a repair it doesn't cover it. Sucks!!!

2 years ago

Reply from American Home Shield

Chezino, Thank you for letting us know about your concerns regarding your request. I hate to hear that you were not satisfied with your experience. I would be happy to assist you with this matter.

Apr. 21st, 2023

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Verified Customer

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Ella Russell Saint Augustine, FL

I like the response time for scheduling and providing services

2 years ago

Reply from American Home Shield

We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Apr. 21st, 2023

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Verified Customer

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Nga Ma Garland, TX

Speedy response and great customer service

2 years ago

Reply from American Home Shield

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Apr. 21st, 2023

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Verified Customer

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BERRY Pinehurst, NC

Service was fast, efficient, and completed correctly.

2 years ago

Reply from American Home Shield

Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner.

Apr. 21st, 2023

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Verified Customer

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BUSTER Enid, OK

Very responsive and professional. Thanks

2 years ago

Reply from American Home Shield

Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Apr. 21st, 2023

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Verified Customer

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STEWART SUHR

Guy was thorough, found the problem and resolved it

2 years ago

Reply from American Home Shield

Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Apr. 21st, 2023

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Verified Customer

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JAMILLAH Phoenix, AZ

2 years ago

Reply from American Home Shield

Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Apr. 21st, 2023

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Verified Customer

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Chandra Scott NC

It appears this warranty company contracts with local companies with low ratings and are willing to lie to prevent AHS from honoring the warranty.

2 years ago

Reply from American Home Shield

Chandra, Thank you for letting us know about your concerns regarding your request. I hate to hear that you were not satisfied with your experience. I would be happy to assist you with this matter.

Apr. 20th, 2023

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Verified Customer

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Johnny Miles Houston, TX

American Home Shield will get the job done

2 years ago

Reply from American Home Shield

Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner.

Apr. 20th, 2023

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Verified Customer

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ANGEL Wheaton, IL

very good service and very professional 👍👍👍

2 years ago

Reply from American Home Shield

We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Apr. 20th, 2023

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Verified Customer

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BRENDA Kansas City, MO

They do great job and are good.to work with

2 years ago

Reply from American Home Shield

Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner.

Apr. 20th, 2023

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Verified Customer

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David Sánchez Hopkins, MN

Worst experience I've had with home warranty. Avoid them. I filed a claim 6 months agoa and still dealing with customer service with no end in sight.

2 years ago

Reply from American Home Shield

Hi David, American Home Shield appreciates you sharing your feedback about your experience. We would be glad to speak with you to assist with a resolution to the issues that occurred.

Apr. 19th, 2023

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Verified Customer

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KEVIN

I loved the quick appointment and depth product knowledge.

2 years ago

Reply from American Home Shield

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Apr. 20th, 2023

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Verified Customer

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WILLIAM Bakersfield, CA

Good if you own a home and want to save money

2 years ago

Reply from American Home Shield

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Apr. 20th, 2023

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Verified Customer

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Jeffrey Gonzales La Porte, TX

Fair and has been there for my needs when an issue has occurred

2 years ago

Reply from American Home Shield

Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner.

Apr. 20th, 2023

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Verified Customer

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VALENTINA

They are responsive and the online platform

2 years ago

Reply from American Home Shield

Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Apr. 20th, 2023

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Verified Customer

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ANGEL Marionville, MO

Very efficient and professional, and problem solving.

2 years ago

Reply from American Home Shield

We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Apr. 17th, 2023

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Verified Customer

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Chuck Vickery Navarre, FL

Great coverage. Authorizations department is slow to non-responsive.

2 years ago

Reply from American Home Shield

We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Apr. 17th, 2023

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Verified Customer

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Donald Reimann Santa Cruz, CA

Ontime and complete satisfaction with the provided service.

2 years ago

Reply from American Home Shield

Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner.

Apr. 17th, 2023

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Verified Customer

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JAY Suwanee, GA

Quick response. The problem was resolved in two days.

2 years ago

Reply from American Home Shield

Hi Jay, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Apr. 14th, 2023

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Verified Customer

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Lori Lindsey Nashville, TN

They do exactly as they say, and it's very easy.

2 years ago Edited January 10, 2024

Reply from American Home Shield

We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Apr. 12th, 2023

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Verified Customer

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CHARLES Lexington, KY

Problem solved without delay in expected time with no mess!

2 years ago

Reply from American Home Shield

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Apr. 12th, 2023

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Verified Customer

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BRENDA Elizabethton, TN

Easy to work with. Responds in timely manner

2 years ago

Reply from American Home Shield

Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner.

Apr. 12th, 2023

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Verified Customer

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ERLINDA Moreno Valley, CA

Top professional and ahs was very fast .

2 years ago

Reply from American Home Shield

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Apr. 12th, 2023

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Verified Customer

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Lana Lee Irvine, CA

I would never have signed up with this warranty if I knew how horrible the service s! The call center is in India or some other foreign country

2 years ago

Reply from American Home Shield

Lana, Thank you for letting us know about your concerns regarding your request. I hate to hear that you were not satisfied with your experience. I would be happy to assist you with this matter.

Apr. 12th, 2023

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Verified Customer

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LaShaunn Campbell Tampa, FL

The ease of being able to place a service request online.

2 years ago

Reply from American Home Shield

Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner.

Apr. 12th, 2023

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Verified Customer

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Roderick Buckler Miami, FL

Price. Response time ....service.... and follow-up....

2 years ago

Reply from American Home Shield

Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Apr. 12th, 2023

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Verified Customer

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Dark Diva Colorado Springs, CO

Professional, quick and friendly! I would use them again

2 years ago

Reply from American Home Shield

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Apr. 12th, 2023

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Verified Customer

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FRANK Rockwall, TX

Efficiency, professionalism, consistent.

2 years ago

Reply from American Home Shield

Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner.

Apr. 12th, 2023

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Verified Customer

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MARY Portland, OR

These guys are great … fix everything that needs it

2 years ago

Reply from American Home Shield

Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Apr. 12th, 2023

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Verified Customer

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Alita Myles Lexington Park, MD

The quality of service given in a timely manner

2 years ago

Reply from American Home Shield

Hi Alita, Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner.

Apr. 11th, 2023

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Verified Customer

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BILL Leander, TX

Ease of use Quick response Always follow up

2 years ago

Reply from American Home Shield

Hi Bill, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Apr. 11th, 2023

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Verified Customer

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DENISE Virginia Beach, VA

I did qualify for replacements twice however the annual increases are substantial.

2 years ago

Reply from American Home Shield

Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Apr. 12th, 2023

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Verified Customer

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STRAIGHT TALK NO CHASER PODCAST Columbus, OH

Punctuality and professionalism was outstanding.

2 years ago

Reply from American Home Shield

Hi, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Apr. 11th, 2023

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Verified Customer

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Charles Seamans Birmingham, AL

Awesome service with ongoing support and peace of mind

2 years ago

Reply from American Home Shield

Hi Charles, I am pleased to hear about the excellent service you have received. I hope you continue to enjoy!

Apr. 11th, 2023

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Verified Customer

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Carolyn Johnson Spring, TX

Professional, timely and got the done right

2 years ago

Reply from American Home Shield

Hi Carolyn, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Apr. 11th, 2023

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Verified Customer

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Sherrel Floyd Fort Lauderdale, FL

Great service, definitely would recommend

2 years ago

Reply from American Home Shield

Hi Sherrel, I am pleased to hear about the excellent service you have received. I hope you continue to enjoy!

Apr. 11th, 2023

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Verified Customer

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Rob Welch Haltom City, TX

Fast and easy process of claim. Great service

2 years ago

Reply from American Home Shield

Hi Rob, We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Apr. 10th, 2023

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