American Home Shield: Read 34,384 User Reviews From Real Homeowners

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Waleska Lopez Philadelphia, PA

Great services and good coverage I recommend

1 year ago

Reply from American Home Shield

Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Jan. 19th, 2023

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ROBERT Kansas City, KS

The process to initiate a claim was seamless.

1 year ago

Reply from American Home Shield

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Jan. 19th, 2023

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Marcella Holmes Savannah, GA

Very efficient and affordable. Easy to use

1 year ago

Reply from American Home Shield

We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Jan. 19th, 2023

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WILLIAM

Quick response from them! Great service!

1 year ago

Reply from American Home Shield

Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner.

Jan. 19th, 2023

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Ritu Rana Tappahannock, VA

AHS fixed both my appliances problem. Excellent staff.

1 year ago

Reply from American Home Shield

Ritu, Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner.

Jan. 18th, 2023

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JEAN-ROBERT Dover, DE

HE did a really good job. Like good ser

1 year ago

Reply from American Home Shield

Jean, Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner.

Jan. 18th, 2023

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SOTOYIA Mebane, NC

What I liked about AHS is the easy access.

1 year ago

Reply from American Home Shield

Sotoyia, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Jan. 18th, 2023

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WERNER Clermont, FL

Understood my request and is trying to fulfill it.

1 year ago

Reply from American Home Shield

Werner,

Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner.

Jan. 18th, 2023

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Hannah Gauran Tucson, AZ

Quick response. Solved problem efficiently.

1 year ago

Reply from American Home Shield

Hannah,
We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Jan. 18th, 2023

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CHRISTINE Sacramento, CA

Excellent service by contractors and customer service.

1 year ago

Reply from American Home Shield

Christine, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Jan. 18th, 2023

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DANA Richland, WA

Prompt and courteous administrators and technicians.

1 year ago

Reply from American Home Shield

Dana, Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner.

Jan. 18th, 2023

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Eduardo Aguilera Houston, TX

like the responsibility and follow up until problem was fix

1 year ago

Reply from American Home Shield

Hi Eduardo,
Thank you for trusting AHS to complete your home repair needs!

Jan. 17th, 2023

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ROBERT Dothan, AL

The problem was solved with one visit quick and easy.

1 year ago

Reply from American Home Shield

Robert,
Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Jan. 13th, 2023

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Jaime Chavez Jonesboro, AR

I am happy that the problem was solved in timely manner.

1 year ago

Reply from American Home Shield

Jaime, We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Jan. 13th, 2023

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BRIAN Spring Hill, FL

When I file a claim it is taken care of to satisfaction.

1 year ago

Reply from American Home Shield

Brian, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Jan. 13th, 2023

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Lynne Fobian Hickory, NC

Agents are very nice and knowledgable !!

1 year ago

Reply from American Home Shield

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Jan. 12th, 2023

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ROBERT Greenfield, IN

It takes too long for repairs. My last refrigerator repair took 35 days to resolve. Not good.

1 year ago

Reply from American Home Shield

Robert, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs. We are working diligently to improve the overall experience.

Jan. 11th, 2023

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SHIRLEY Chicago, IL

American Home shield is fast , professional, n trustworthy.

1 year ago

Reply from American Home Shield

Shirley,
Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Jan. 11th, 2023

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Diana S Hill Ankeny, IA

Fast and kind and helpful. and understanding.

1 year ago

Reply from American Home Shield

Diana,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Jan. 11th, 2023

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Gary Chodoroff Philadelphia, PA

Easy to file a claim. Very responsive, too.

1 year ago

Reply from American Home Shield

Gary, Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner.

Jan. 11th, 2023

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Kathleen DiGuglielmo Ocean City, NJ

Booking on line is the best. Easy to get an appointment

1 year ago

Reply from American Home Shield

Kathleen, Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner.

Jan. 11th, 2023

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MARCEL Fort Worth, TX

Profesional, punctuality, good customer relationship

1 year ago

Reply from American Home Shield

Marcel, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Jan. 11th, 2023

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CARLO Harker Heights, TX

Very professional and took care of our needs.

1 year ago

Reply from American Home Shield

Carlo,
Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Jan. 11th, 2023

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PAUL Broomall, PA

Repairman came when promised and fixed the problem quickly.

1 year ago

Reply from American Home Shield

Paul, We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Jan. 11th, 2023

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DORIS Charlotte, NC

Prompt response to the company to get in contact with.

1 year ago

Reply from American Home Shield

Doris,
We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Jan. 11th, 2023

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JOHN Houston, TX

Liked the way they get someone out as soon as possible

1 year ago

Reply from American Home Shield

John, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Jan. 11th, 2023

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Jesus Varela Tracy, CA

It's good to have this insurance convenient etc

1 year ago

Reply from American Home Shield

Jesus,
Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner.

Jan. 11th, 2023

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Harold Collins El Paso, TX

Outstanding customer support and service

1 year ago

Reply from American Home Shield

Harold, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Jan. 11th, 2023

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WES Dallas, TX

Fast response as usual the tech was very professional

1 year ago

Reply from American Home Shield

Wes, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Jan. 11th, 2023

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TAMERA Clayton, NC

Professional customer service, quick scheduling

1 year ago

Reply from American Home Shield

Tamera,
Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner.

Jan. 11th, 2023

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KEVIN Cincinnati, OH

They were quick in finding a reliable person on getting things in order.

1 year ago

Reply from American Home Shield

Kevin,
Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Jan. 11th, 2023

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Fred Kern Los Angeles, CA

This service is a gigantic scam. I don’t Understand what services are covered and their customer service agents are unbelievably rude.

1 year ago

Reply from American Home Shield

Fred, Thank you for letting us know about your concerns regarding your request. I hate to hear that you were not satisfied with your experience. I would be happy to assist you with this matter.

Jan. 11th, 2023

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christie conques San Antonio, TX

Great company. Always pulls through. A++

1 year ago Edited January 10, 2024

Reply from American Home Shield

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Jan. 5th, 2023

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Eric Bakersfield, CA

Fast service, good technicians and company

1 year ago

Reply from American Home Shield

We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Jan. 5th, 2023

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JUDITH Smyrna, GA

Fast response; excellent service Nice workmen

1 year ago

Reply from American Home Shield

Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner.

Jan. 5th, 2023

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Cindy Root Oshkosh, WI

Helpful courteous friendly a job well done

1 year ago

Reply from American Home Shield

Hi Cindy,
We thank you for your feedback and hope you continue to enjoy American Home Shield!

Jan. 3rd, 2023

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LINDA Sun City, AZ

Response is always very quick as is problem solving

1 year ago

Reply from American Home Shield

Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Dec. 29th, 2022

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Lee Como Palm Desert, CA

Any installation is considered a “modification” and is therefore ,not covered! Based upon the contract. This is AHS interpretation.

1 year ago

Reply from American Home Shield

Lee, Thank you for letting us know about your concerns regarding your request. I hate to hear that you were not satisfied with your experience. I would be happy to assist you with this matter.

Dec. 29th, 2022

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Eduardo Adarmes Humble, TX

Excellent service. Very professional and efficient.

1 year ago

Reply from American Home Shield

Hi Eduardo, I am pleased to hear about the excellent service you have received. I hope you continue to enjoy!

Dec. 27th, 2022

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CAROL Orange City, FL

willingness to order part to fix fan still waiting!

1 year ago

Reply from American Home Shield

Hi Carol, We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

Dec. 27th, 2022

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ARNULFO Mesquite, TX

Great communication and and very helpful

1 year ago

Reply from American Home Shield

Hi Arnulfo, Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain excellent standard of service to our customers.

Dec. 23rd, 2022

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adam sears Harker Heights, TX

Simple. And fast. Fair price. Online is easy to use.

1 year ago

Reply from American Home Shield

Thanks, Adam. We’re thrilled that you were satisfied with our services. Your feedback is appreciated, and we hope to be of help again soon.

Dec. 22nd, 2022

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Amin R San Francisco, CA

Worst company ever. Their agent was complaining as well. The system is down, all the note from yesterday is gone away!! No supervisor is available!

2 years ago

Reply from American Home Shield

Thank you for letting us know about your concerns regarding your request. I hate that your experience was not what you expected. I would be happy to assist you if any assistance is needed.

Jun. 22nd, 2022

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Lloyd Puckett ‘Aiea, HI

Good overall service for the money. The wzrramtyi worth it.

2 years ago

Reply from American Home Shield

Hi Lloyd, We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

Jun. 7th, 2022

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RONALD Tuscaloosa, AL

Excellent customer service, great contractors

2 years ago

Reply from American Home Shield

Hi Ronald, I am pleased to hear about the excellent service you have received. I hope you continue to enjoy it!

Jun. 7th, 2022

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CHRISTOPHER Oakley, CA

American Home Shield does not care to listen to a homeowners concerns. AHS tries to dismiss issues that could lead to greater property damage.

2 years ago

Reply from American Home Shield

Hi Christopher, Thank you for sharing your feedback about your most recent AHS experience and the repairs that need to be completed. I would be glad to speak with you to assist with a resolution. Please provide your AHS contract number or property address.

Jun. 3rd, 2022

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Laura Shrum Dallas, TX

Great Service. Fast Work Setup. Fast Reply.

2 years ago

Reply from American Home Shield

Hi Laura,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Jun. 3rd, 2022

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ANDY Fort Worth, TX

Grate service and excellent customer service

2 years ago

Reply from American Home Shield

Hi Andy, I am pleased to hear about the excellent service you have received. I hope you continue to enjoy!

Jun. 7th, 2022

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Cervando Racheal Rivera Las Vegas, NV

Affordable! Very reliable. They are trustworthy.

2 years ago

Reply from American Home Shield

Hi Cervando, We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

Jun. 9th, 2022

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DWIGHT IL

Repair company repairman was very professional and helpful

2 years ago

Reply from American Home Shield

Hi Dwight, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Jun. 7th, 2022

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