American Home Shield: Read 34,871 User Reviews From Real Homeowners

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Daryl Cantonment, FL

Very prompt and professional service. Always

2 years ago

Reply from American Home Shield

Dear Daryl, We are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon.

Sincerely,

Kim

Aug. 23rd, 2023

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Shatiik Aiken

I liked how fast they replaced my defected item in my home.

2 years ago

Reply from American Home Shield

Shatiik, It's because of members like you that we continue to improve as a business. Please feel free to call us again when you need us. Sincerely, Mariah

Aug. 23rd, 2023

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Julie E Tampa, FL

Love the coverage , and ease of the claims.

2 years ago

Reply from American Home Shield

Julie, It's because of members like you that we continue to improve as a business. Please feel free to call us again when you need us. Sincerely, Mariah

Aug. 23rd, 2023

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Tina Huff

Fast service . Fast claim resolution. Great Service!

2 years ago

Reply from American Home Shield

Tina, It's because of members like you that we continue to improve as a business. Please feel free to call us again when you need us. Sincerely, Mariah

Aug. 22nd, 2023

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Wallace Purser Jackson, MS

PRODUCT IS GREAT. DOES WHAT IT SAYS ITS GOING TO DO.

2 years ago Edited August 22, 2023

Reply from American Home Shield

Wallace, We are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon. Sincerely, Mariah

Aug. 22nd, 2023

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Kathy Espinoza

Always good service. Listens to my needs.

2 years ago

Reply from American Home Shield

Kathy, We are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon. Sincerely, Mariah

Aug. 22nd, 2023

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Gail Brookings, SD

Responsiveness is very slow. Currently waiting for a settlement on a refrigerator issue and it has been over a month!!

2 years ago

Reply from American Home Shield

Gail, I'm so sorry for the problems you've been experiencing. Please reach out to us at bestco@ahs.com so we can discuss this further. Sincerely, Mariah

Aug. 24th, 2023

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Wallice

The best service ever thank you for serving my home

2 years ago

Reply from American Home Shield

Wallice, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Mariah

Aug. 17th, 2023

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Shirley Benjamin Decatur, GA

They are a reliable and trustworthy source.

2 years ago

Reply from American Home Shield

Shirley, It's because of members like you that we continue to improve as a business. Please feel free to call us again when you need us. Sincerely, Mariah

Aug. 17th, 2023

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sstanley russell Denver, CO

They are very patient and that’s a good thing.

2 years ago

Reply from American Home Shield

Stanley, We greatly appreciate your loyalty to us and thank you again for sharing your experience. Sincerely, Mariah

Aug. 17th, 2023

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Lisa Huntsville, AL

The timeliness, and the solving of the problem. Thank you.

2 years ago

Reply from American Home Shield

Lisa, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Mariah

Aug. 17th, 2023

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Pamela Boswell

Wonderful! Fast, efficient and friendly!

2 years ago

Reply from American Home Shield

Dear Pamela, Wow! Thank you so much for the feedback. We appreciate your business.

Sincerely,

Kim

Aug. 16th, 2023

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Linda C Stuart, IA

Service person was great ! I definitely would use hs again

2 years ago

Reply from American Home Shield

Dear Linda, We greatly appreciate your loyalty to us and thank you again for sharing your experience.

Sincerely,

Kim

Aug. 16th, 2023

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Michael in Florida Oviedo, FL

The tech did a great job! Even returned to finish the job!

2 years ago

Reply from American Home Shield

Dear Michael, Wow! Thank you so much for the feedback. We appreciate your business.

Sincerely,

Kim

Aug. 16th, 2023

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Diane Van Skike

Quick to respond and very professional.

2 years ago

Reply from American Home Shield

Dear Diane, It's because of members like you that we continue to improve as a business. Please feel free to call us again when you need us.

Sincerely,

Kim

Aug. 16th, 2023

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Tom McCartney

Very good response to service request Timely

2 years ago

Reply from American Home Shield

Dear Tom, We greatly appreciate your loyalty to us and thank you again for sharing your experience.

Sincerely,

Kim

Aug. 16th, 2023

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Richard

Timeliness and choosing the best contractors

2 years ago

Reply from American Home Shield

Dear Richard, We greatly appreciate your loyalty to us and thank you again for sharing your experience.

Sincerely,

Kim

Aug. 16th, 2023

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Deborah Lewis Radcliff, KY

I like how they resolve issues with contractors

2 years ago

Reply from American Home Shield

Deborah, We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out to us again.

Sincerely,

Kim

Aug. 16th, 2023

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Delores

Professional service, courteous, on time

2 years ago

Reply from American Home Shield

Delores, We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know.

Sincerely,

Kim

Aug. 16th, 2023

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Marshal Ma Riverside, CA

Fast and professional service, excellent company,

2 years ago

Reply from American Home Shield

Marshal, We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know.

Sincerely,

Kim

Aug. 16th, 2023

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jason D

Incredible customer service, and peace of mind!!

2 years ago

Reply from American Home Shield

Dear Jason, We greatly appreciate your loyalty to us and thank you again for sharing your experience.

Sincerely,

Kim

Aug. 16th, 2023

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Glenda Carter-Trexler Greensboro, NC

Professionalism, quick response, very helpful.

2 years ago

Reply from American Home Shield

Glenda, We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out to us again.

Sincerely,

Kim

Aug. 16th, 2023

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Dr. Ernest Annoh-Dompreh Portland, OR

Very good service. Always at your service

2 years ago

Reply from American Home Shield

Dr. Ernest, We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out to us again.

Sincerely,

Kim

Aug. 16th, 2023

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Candy Salt Lake City, UT

Very easy to work with, and very perfessional.

2 years ago

Reply from American Home Shield

Dear Candy, We are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon.

Sincerely,

Kim

Aug. 16th, 2023

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Tricia Conroe, TX

Great service, my pool was fixed and pool service was great

2 years ago

Reply from American Home Shield

Tricia, We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know.

Sincerely,

Kim

Aug. 16th, 2023

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Steven Evans Whitney, TX

Only have to pay 100.00 to get things fixed

2 years ago

Reply from American Home Shield

Dear Steven, We are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon.

Sincerely,

Kim

Aug. 16th, 2023

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Bharath Fuquay-Varina, NC

Easy process and quick to get the required support

2 years ago

Reply from American Home Shield

Dear Bharath, Wow! Thank you so much for the feedback. We appreciate your business.

Sincerely,

Kim

Aug. 16th, 2023

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Kathy Grieser McKinney, TX

Very easy to work with and get our problem solved.

2 years ago

Reply from American Home Shield

Kathy, We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out to us again.

Sincerely,

Kim

Aug. 16th, 2023

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charles dunham Goldsboro, NC

Great company and have great service technicians

2 years ago

Reply from American Home Shield

Charles, It's because of members like you that we continue to improve as a business. Please feel free to call us again when you need us. Sincerely, Mariah

Aug. 16th, 2023

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Paul Ransom San Antonio, TX

Attentive ,customer centric and responsive.

2 years ago

Reply from American Home Shield

Paul, We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out to us again.

Sincerely,

Kim

Aug. 15th, 2023

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Mia Stanley Ellenwood, GA

2 years ago

Reply from American Home Shield

Mia, We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out to us again.

Sincerely,

Kim

Aug. 2nd, 2023

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RONDA SPARKS Topeka, KS

Fast easy service. Website user friendly.

2 years ago

Reply from American Home Shield

Ronda, We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out to us again.

Sincerely,

Kim

Aug. 9th, 2023

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Sandra Somers Bessemer, AL

Easy. Reasonable price. So farexcellent service

2 years ago

Reply from American Home Shield

Sandra, We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out to us again.

Sincerely,

Kim

Aug. 9th, 2023

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Walter Cuebas Arlington, VA

Easy to use and to place work orders,fast service

2 years ago

Reply from American Home Shield

Walter, We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know.

Sincerely,

Kim

Aug. 9th, 2023

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Amanda Lowery NY

Great service! Helpful! Helped when we needed it the most!

2 years ago

Reply from American Home Shield

Dear Amanda, We are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon.

Sincerely,

Kim

Aug. 9th, 2023

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Veronica San Antonio, TX

I like the service for ease of use and convenance.

2 years ago

Reply from American Home Shield

Veronica, We greatly appreciate your loyalty to us, and thank you again for sharing your experience. Sincerely, Mariah

Aug. 4th, 2023

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Jiml Willowbrook, IL

Attention to problem and service provided

2 years ago

Reply from American Home Shield

Jim, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Mariah

Aug. 4th, 2023

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Carmen Oquendo Greer, SC

I like how fast they are respond when you do a request.

2 years ago

Reply from American Home Shield

Carmen, We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know. Sincerely, Mariah

Aug. 3rd, 2023

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Percell Whitaker Richmond, VA

Timely response and always able to reach with an answer.

2 years ago

Reply from American Home Shield

Percell, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Mariah

Aug. 4th, 2023

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Allison Columbus, GA

They are easy to work with. They save me time and money.

2 years ago

Reply from American Home Shield

Allison, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Mariah

Aug. 4th, 2023

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Gary Colon Las Vegas, NV

They know what they are doing. Staff are very nice.

2 years ago

Reply from American Home Shield

Gay, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Mariah

Aug. 4th, 2023

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Patrick Bauer Land O' Lakes, FL

Very efficient company. Responsive with fast results.

2 years ago

Reply from American Home Shield

Patrick, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Mariah

Aug. 4th, 2023

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Shundra Lane Baltimore, MD

Very pleased with the service providers.

2 years ago

Reply from American Home Shield

Shundra, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Mariah

Aug. 4th, 2023

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Nneora Obu Stone Mountain, GA

Great and timely service. Very professional!

2 years ago Edited August 10, 2023

Reply from American Home Shield

Nneora, We greatly appreciate your loyalty to us, and thank you again for sharing your experience. Sincerely, Mariah

Aug. 4th, 2023

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Jon & Erin Robertson

Quick response to each request and good contractors

2 years ago

Reply from American Home Shield

Jon & Erin, It's because of members like you that we continue to improve as a business. Please feel free to call us again when you need us. Sincerely, Mariah

Aug. 4th, 2023

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James Randall Hopkins Montgomery, AL

Excellent service and repair technician was fantastic.

2 years ago Edited August 9, 2023

Reply from American Home Shield

Dear James, We greatly appreciate your loyalty to us and thank you again for sharing your experience.

Sincerely,

Kim

Aug. 2nd, 2023

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Ralph Durbin Florence, KY

Not happy with two of the companies they sent to my house. AHS has not been easy to deal with either. They do not listen to the customer.

2 years ago

Reply from American Home Shield

Dear Ralph, Thanks for bringing this issue to our attention. Please know that I'd like to look into this further. Send your contact info to bestco@ahs.com and I'll be back in touch with you soon.

Aug. 2nd, 2023

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cynthia chacon Phoenix, AZ

I had an escalated call yesterday and the representative hung up on me and my AC has yet to be fixed going on 2 months now so the service is not good

2 years ago

Reply from American Home Shield

Cynthia, I understand your frustration and appreciate your feedback. Please feel free to contact us at bestco@ahs.com so we can talk more about your experience. Sincerely, Mariah

Aug. 2nd, 2023

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Sudi Deyhimi Santa Catarina, NLE

I like the service, they gave prompt and good service

2 years ago

Reply from American Home Shield

Sudi, We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know.

Sincerely,

Kim

Aug. 2nd, 2023

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Rodney Boykin

Some contractors are responsive and some aren't.

2 years ago

Reply from American Home Shield

Dear Rodney, We are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon.

Sincerely,

Kim

Aug. 2nd, 2023

American Home Shield Reviews