American Home Shield: Read 34,871 User Reviews From Real Homeowners

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Natalie Jebbia

poor company terrible represenative cannot speak good English

6 years ago Edited January 10, 2024

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Jenniffer

Very professional people they new what to do

1 year ago

Reply from American Home Shield

We always enjoy hearing what our customers have to say, Jenniffer. Thanks so much for leaving a review.

Nov. 14th, 2024

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Janneth Campbell

Well, because the toilet wasn't clogged at the time service man came. He couldn't do anything.

1 year ago

Reply from American Home Shield

Dear Janneth,

We appreciate your feedback and hope you continue to enjoy American Home Shield!

Sincerely,

Mariah

Nov. 12th, 2024

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Francisco G

GREAT AND QUICK RESPONDE, EVERYTHING OVER ON EMAIL

1 year ago

Reply from American Home Shield

Dear Francisco,

We appreciate your feedback and hope you continue to enjoy American Home Shield!

Sincerely,

Mariah

Nov. 6th, 2024

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Samuel

Very good service 👏I like that. The people very nice

1 year ago

Reply from American Home Shield

Dear Samuel,
We appreciate your feedback and hope you continue to enjoy American Home Shield!
Sincerely,
Mariah

Oct. 31st, 2024

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Clare

Recently I have been very pleased. Have had some bad experiences in the past.

1 year ago

Reply from American Home Shield

Hi Clare, We appreciate your feedback and hope you continue to enjoy American Home Shield!

Sincerely,

Mariah

Oct. 17th, 2024

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Aurea

Liked everything , from keeping appts to work done

1 year ago

Reply from American Home Shield

We always enjoy hearing what our customers have to say, Aurea. Thanks so much for leaving a review.

Oct. 17th, 2024

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Jenetta

I pay monthly bill only. Received email only.

1 year ago

Reply from American Home Shield

Hello Jenetta, on behalf of American Home shield, I would like to thank you for using us as your warranty company, your feedback is appreciated. We'll be here if you need us.
Thanks,
Radi

Sep. 9th, 2024

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Robert Harbor City, CA

alls good, great service, action taken real fast.

2 years ago

Reply from American Home Shield

Dear Robert, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Mariah

Nov. 20th, 2023

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Jon Sedelmyer Yulee, FL

Quick response to a service that was needed at my home.

2 years ago

Reply from American Home Shield

Dear Jon, We greatly appreciate your loyalty to us and thank you again for sharing your experience.

Sincerely,

Kim

Nov. 15th, 2023

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Wanda Washington, DC

She was professional, knowledgeable and very efficient.

2 years ago

Reply from American Home Shield

Wanda, We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know.

Sincerely,

Kim

Nov. 8th, 2023

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Joaquin De La Cruz Tucson, AZ

Very professional and I’m very happy thank you

2 years ago

Reply from American Home Shield

Dear Joaquin, It's because of members like you that we continue to improve as a business. Please feel free to call us again when you need us. Sincerely, Mariah

Nov. 3rd, 2023

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Vincent Howell Township, NJ

Outstanding service, professional and understood my needs.

2 years ago

Reply from American Home Shield

Vincent, We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know.

Sincerely,

Kim

Oct. 30th, 2023

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juleward Portland, OR

Polite, efficient service by knowledgeable repair persons.

2 years ago

Reply from American Home Shield

Dear Juleward, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Mariah

Oct. 26th, 2023

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Joann

This company follows through when you have a problem!

2 years ago

Reply from American Home Shield

Dear Joann, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Mariah

Oct. 18th, 2023

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Darnell Hesperia, CA

Very professional and understanding. I received a call within 24 hours

2 years ago

Reply from American Home Shield

Dear Darnell, Wow! Thank you so much for the feedback. We appreciate your business.

Sincerely,

Kim

Sep. 22nd, 2023

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Ann Le Sugar Land, TX

Good policies and flexible customer services.

2 years ago

Reply from American Home Shield

Dear Ann, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Mariah,

Sep. 20th, 2023

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Conrad Indianapolis, IN

2 years ago

Reply from American Home Shield

Dear Conrad, It's because of members like you that we continue to improve as a business. Please feel free to call us again when you need us.

Sincerely,

Kim

Aug. 24th, 2023

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Liz Autry

Easy to request service and always prompt!

2 years ago

Reply from American Home Shield

Liz, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Mariah

Sep. 6th, 2023

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Gerardo Del Rio, TX

So far we have no complaints. Service has been great

2 years ago

Reply from American Home Shield

Gerardo, We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out to us again. Sincerely, Mariah

Sep. 6th, 2023

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Ward San Antonio, TX

Process was easy. Electrician was very good. Locksmith was very good, as well.

2 years ago

Reply from American Home Shield

Ward, We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know.

Sincerely,

Kim

Sep. 6th, 2023

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Betty Stewart

Professional and informative of future maintenance

2 years ago

Reply from American Home Shield

Dear Betty, We are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon.

Sincerely,

Kim

Sep. 6th, 2023

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Christopher

Quick response every time I need them!!!

2 years ago

Reply from American Home Shield

Dear Christopher, Wow! Thank you so much for the feedback. We appreciate your business.

Sincerely,

Kim

Sep. 6th, 2023

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Russell Grapevine, TX

They reacted to my request for a contractor right away

2 years ago

Reply from American Home Shield

Dear Russell, We greatly appreciate your loyalty to us and thank you again for sharing your experience.

Sincerely,

Kim

Sep. 5th, 2023

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Michelle MO

Timely repair, the service man was excellent!

2 years ago

Reply from American Home Shield

Dear Michelle, We are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon.

Sincerely,

Kim

Sep. 5th, 2023

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Dorothy

Claim filed promptly. Good company teferral

2 years ago

Reply from American Home Shield

Dorothy, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Mariah

Sep. 5th, 2023

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Naga Alla

overall experience has been great and the ease of use

2 years ago

Reply from American Home Shield

Naga, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Mariah

Sep. 5th, 2023

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Sergio Galindo

Had a dishwasher repair that went very well.

2 years ago

Reply from American Home Shield

Sergio, We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out to us again. Sincerely, Mariah

Aug. 28th, 2023

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Delila Primer San Antonio, TX

2 years ago

Reply from American Home Shield

Delila, We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out to us again.

Sincerely,

Kim

Aug. 1st, 2023

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Michelle San Antonio, TX

Prompt, respectful, courteous, and efficient

2 years ago

Reply from American Home Shield

Dear Michelle, I'd like to thank you for bringing this to our attention. I apologize for the difficulties you've been experiencing and would like to discuss this more. Feel free to contact me at bestco@ahs.com. Sincerely, Kim

Aug. 25th, 2023

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MJ Evans, GA

Great value! Time saving and cost effective

2 years ago

Reply from American Home Shield

MJ, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Mariah

Aug. 24th, 2023

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Danielle Modesto, CA

Very good customer service. Quality technicians.

2 years ago

Reply from American Home Shield

Danielle, We greatly appreciate your loyalty to us, and thank you again for sharing your experience. Sincerely, Mariah

Aug. 24th, 2023

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Bobby

You got the job done and my people are satisfied

2 years ago

Reply from American Home Shield

Bobby, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Mariah

Aug. 24th, 2023

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Ted Schneider

Delivers with timely results and meets expectations

2 years ago

Reply from American Home Shield

Ted, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Mariah

Aug. 24th, 2023

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Kent

Great company to work with, works with vendors well

2 years ago

Reply from American Home Shield

Kent, We greatly appreciate your loyalty to us, and thank you again for sharing your experience. Sincerely, Mariah

Aug. 24th, 2023

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tiare nimmo Gilbertsville, PA

Thank you for being on time and assisting with the issue.

2 years ago

Reply from American Home Shield

Tiare, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Mariah

Aug. 24th, 2023

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Joe Gilstrap Arlington, TX

Professional technicians, ease of claims

2 years ago Edited September 6, 2023

Reply from American Home Shield

Joe, We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know. Sincerely, Mariah

Aug. 24th, 2023

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Francis

Service is great and professional I would

2 years ago

Reply from American Home Shield

Francis, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Mariah

Aug. 24th, 2023

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Ron Palm Coast, FL

Great,friendly service. Great repair tech.

2 years ago

Reply from American Home Shield

Dear Ron, We are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon.

Sincerely,

Kim

Aug. 24th, 2023

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mary anne mancuso Phoenix, AZ

Very professional service. Polite, pleasant and very neat!

2 years ago

Reply from American Home Shield

Dear Mary Anne, It's because of members like you that we continue to improve as a business. Please feel free to call us again when you need us.

Sincerely,

Kim

Aug. 24th, 2023

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Angel Pagan

Excellent services. The technician was very professional.

2 years ago

Reply from American Home Shield

Dear Angel, We greatly appreciate your loyalty to us and thank you again for sharing your experience.

Sincerely,

Kim

Aug. 24th, 2023

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Kalen Plano, TX

Had to pay $1,950.00 out of pocket for common air conditioning repair. If you add the yearly fee and trade service, it’s not been a good deal.

2 years ago

Reply from American Home Shield

Kalen, We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know.

Sincerely,

Kim

Aug. 24th, 2023

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Marcia Smith Anderson Kyle, TX

Great service so far and quick turnaround

2 years ago

Reply from American Home Shield

Marcia, We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know.

Sincerely,

Kim

Aug. 24th, 2023

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Kate Wonders State Center, IA

Timely response and got the job done quickly

2 years ago

Reply from American Home Shield

Kate, We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out to us again.

Sincerely,

Kim

Aug. 24th, 2023

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John Wasilla, AK

good customer service and easy to talk with

2 years ago

Reply from American Home Shield

John, We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know.

Sincerely,

Kim

Aug. 24th, 2023

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Cassandra Greeneville, TN

Excellent service, would highly recommend

2 years ago

Reply from American Home Shield

Dear Cassandra, It's because of members like you that we continue to improve as a business. Please feel free to call us again when you need us.

Sincerely,

Kim

Aug. 24th, 2023

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Edith Round Rock, TX

Not pleased with the a/c company they sent. They are trying to tell me that an hvac system that is less than 3 years old is not up to code.

2 years ago

Reply from American Home Shield

Edith, I'd like to thank you for bringing this to our attention. I apologize for the difficulties you've been experiencing and would like to discuss this more. Feel free to contact me at bestco@ahs.com. Sincerely, Mariah

Aug. 24th, 2023

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Kendrick

Quick and easy to use their service, and reasonably priced.

2 years ago

Reply from American Home Shield

Dear Kendrick, We are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon.

Sincerely,

Kim

Aug. 23rd, 2023

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Jocelyn Barton Montgomery, AL

I like that they are fast in servicing a request

2 years ago

Reply from American Home Shield

Dear Jocelyn, We greatly appreciate your loyalty to us and thank you again for sharing your experience.

Sincerely,

Kim

Aug. 23rd, 2023

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James e Hudson TX

Seams to be a good company. Simple process

2 years ago

Reply from American Home Shield

James, We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know.

Sincerely,

Kim

Aug. 23rd, 2023

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