American Home Shield: Read 34,293 User Reviews From Real Homeowners

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PIA Las Vegas, NV

AHS is good for some things, but the companies they contract with could be better.

1 year ago

Reply from American Home Shield

Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Feb. 6th, 2023

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ANNABELL Kissimmee, FL

Awesome service, knowledgeable, on time.

1 year ago

Reply from American Home Shield

Annabell, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Feb. 3rd, 2023

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Sherry Duarte Brockton, MA

The service was A+ and the technician was awesome!

1 year ago

Reply from American Home Shield

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Feb. 2nd, 2023

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JIMMIE Houston, TX

The prompt way our ice maker was handled.

1 year ago

Reply from American Home Shield

Hi Jimmie, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Feb. 1st, 2023

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JESSICA Chester, VA

The on site service from Appliance King was impeccable!

1 year ago

Reply from American Home Shield

Hi Jessica, Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain excellent standard of service to our customers.

Feb. 1st, 2023

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Brenda Bailey Nashville, NC

Fast service and professional serviceman

1 year ago

Reply from American Home Shield

Hi Brenda, We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Feb. 1st, 2023

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WILLIAM Joliet, IL

Service was great customer service was excellent

1 year ago

Reply from American Home Shield

We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Feb. 1st, 2023

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Stephanie Wells Houston, TX

All my services have been done by 5 star companies

1 year ago

Reply from American Home Shield

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Feb. 1st, 2023

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Myron Andersen Kearney, NE

Company performed as expected Good service companies sent so far

1 year ago

Reply from American Home Shield

Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Feb. 1st, 2023

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BRIAN Woodstock, GA

Fast repair. Easy to schedule an appointment.

1 year ago

Reply from American Home Shield

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Feb. 1st, 2023

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Marvina Guadiana Sacramento, CA

AS handled my matter very well. Very efficient

1 year ago

Reply from American Home Shield

Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Feb. 1st, 2023

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WAYNE Lincoln, NE

Quick service, attention too details, knowledge of problem

1 year ago

Reply from American Home Shield

We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Feb. 1st, 2023

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Rodney George West Bloomfield, MI

They are very responsive and have not let me down.

1 year ago

Reply from American Home Shield

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Feb. 1st, 2023

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MATTHEW Monahans, TX

Very quick and reliable services. Highly recommend.

1 year ago

Reply from American Home Shield

Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner.

Feb. 1st, 2023

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Daena Escamilla Gardnerville, NV

Excellent service, and professionalisms.

1 year ago

Reply from American Home Shield

Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Feb. 1st, 2023

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NANCY Las Vegas, NV

Serviceman was great and fixed my problem.

1 year ago

Reply from American Home Shield

Hi Nancy,

Thank you for providing us with your American Home Shield feedback! We hope you continue to enjoy your experience.

Jan. 30th, 2023

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Thomas Whitley DeSoto, TX

Done with the denials of coverage and extra out of pocket payments. Seems to be just a great money grab over the last five years.

1 year ago

Reply from American Home Shield

Hi Thomas, Thank you for letting us know about your concerns regarding your request. I hate to hear that you were not satisfied with your experience. I would be happy to assist you with this matter.

Jan. 30th, 2023

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DAWN Prospect Park, PA

I have been without a working refrigerator for 3 months with no results. They are slow to respond. I call every week. They don’t care.

1 year ago

Reply from American Home Shield

Hi Dawn, Thank you for letting us know about your concerns regarding your request. I hate to hear that you were not satisfied with your experience. I would be happy to assist you with this matter. Please provide your AHS contract number or property address.

Feb. 9th, 2023

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ROSEMARY Rohnert Park, CA

The problem was solved. I no longer have a plugged toilet.

1 year ago

Reply from American Home Shield

Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner.

Jan. 27th, 2023

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Smonts M Dallas, TX

The convenience of not having to search for a repair person/company.

1 year ago

Reply from American Home Shield

Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Jan. 27th, 2023

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MATTHEW Sarasota, FL

Convenient, excellent, prompt response and service.

1 year ago

Reply from American Home Shield

We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Jan. 27th, 2023

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DEAN Washington, DC

AHS responded quickly and followed through with my reqest.

1 year ago

Reply from American Home Shield

We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Jan. 27th, 2023

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John Coleman Montgomery, TX

Basically insurance or prepayment for something that will eventually break.

1 year ago Edited February 1, 2023

Reply from American Home Shield

Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner.

Jan. 27th, 2023

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Jeffrey Herbel

prompt and thorough service. good follow through

1 year ago

Reply from American Home Shield

Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Jan. 27th, 2023

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David Ovadia

Fast courteous response and problem solved.

1 year ago

Reply from American Home Shield

Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner.

Jan. 27th, 2023

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MAXINE Raleigh, NC

Great company easy to work with and do business with.

1 year ago

Reply from American Home Shield

Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner.

Jan. 27th, 2023

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RONALD Modesto, CA

Fast service my oven was fixed in 2 days

1 year ago

Reply from American Home Shield

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Jan. 27th, 2023

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ROGER Tacoma, WA

Great home insurance company. Always prompt

1 year ago

Reply from American Home Shield

We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Jan. 27th, 2023

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Aldo Ochoa Las Vegas, NV

Great coverage service at an affordable price!

1 year ago

Reply from American Home Shield

Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner.

Jan. 27th, 2023

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aziza nawabi Elk Grove, CA

Excellent service, resolving the problem

1 year ago

Reply from American Home Shield

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Jan. 27th, 2023

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Anna Rivera San Pablo, CA

Prompt service and contractors have been professional.

1 year ago Edited November 1, 2023

Reply from American Home Shield

Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner.

Jan. 27th, 2023

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FREDERICK Lumberton, NC

Service was very professional and timely

1 year ago

Reply from American Home Shield

Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner.

Jan. 27th, 2023

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IW Columbia, SC

Professionalism, value, and bring on time

1 year ago

Reply from American Home Shield

We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Jan. 27th, 2023

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Ganesh Latta Lewis Center, OH

Easy online service request and very fast response.

1 year ago

Reply from American Home Shield

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Jan. 27th, 2023

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Larry Lawson Apex, NC

Process to file a claim is very efficient and easy to use.

1 year ago

Reply from American Home Shield

Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner.

Jan. 27th, 2023

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Corrine Lyons

The service provider and provided was good.

1 year ago

Reply from American Home Shield

We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Jan. 27th, 2023

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Mick Braun Anchorage, AK

Fast service - very happy with the repairs

1 year ago

Reply from American Home Shield

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Jan. 27th, 2023

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Andrea Karriker Palestine, TX

Easy to request a service repair and has great coveragez

1 year ago

Reply from American Home Shield

We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Jan. 25th, 2023

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Richard Adams Greer, SC

Covered my appliances in a timely manner

1 year ago

Reply from American Home Shield

Hi Richard, Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner.

Jan. 25th, 2023

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CANDICE Lincoln, NE

Quick good service. Where prompt and courteous.

1 year ago

Reply from American Home Shield

Hi Candice, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Jan. 25th, 2023

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DONALD Hurst, TX

Always send quality contractors that get the job done.

1 year ago

Reply from American Home Shield

Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Jan. 25th, 2023

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Lee Reck

Quick response, sent excellent electrician!

1 year ago

Reply from American Home Shield

Hi Lee, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Jan. 25th, 2023

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MARY Austin, TX

I like that I can pay one service fee and have everything taken care of

1 year ago

Reply from American Home Shield

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Jan. 25th, 2023

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LISA Modesto, CA

Very helpful though takes time for some services to call us

1 year ago

Reply from American Home Shield

We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Jan. 25th, 2023

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DAVID Garner, NC

1 year ago

Reply from American Home Shield

Hi David, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Jan. 25th, 2023

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Tiffani Davis Conroe, TX

AHS offers good coverage and affordable options.

1 year ago

Reply from American Home Shield

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Jan. 25th, 2023

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NICHOLE Louisville, KY

Ease of submitting issue. Timeliness of response. Knowledge of contractor.

1 year ago

Reply from American Home Shield

Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner.

Jan. 25th, 2023

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Manuel Hernandez Wyoming, MI

Fast and reliable when order request are sent to them

1 year ago

Reply from American Home Shield

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Jan. 25th, 2023

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KEVIN Fort Lauderdale, FL

Promot service. Completely understood the problem.

1 year ago

Reply from American Home Shield

Hi Kevin,
Thank you for your feedback about your AHS experience.

Jan. 24th, 2023

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MATT Forest Grove, OR

Fast service. Job completed when stated. Would recommend.

1 year ago

Reply from American Home Shield

We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Jan. 23rd, 2023

American Home Shield Reviews