American Home Shield: Read 34,293 User Reviews From Real Homeowners

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Christina Rabun Las Vegas, NV

Great customer service and timely response

1 year ago

Reply from American Home Shield

Hi Christina, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Feb. 24th, 2023

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SEAN Lebanon, OH

Had to find our own AHS approved repairman after the one they set up didn't show because of scheduling error the day of the appointment

1 year ago

Reply from American Home Shield

Sean, Thank you for letting us know about your concerns regarding your request. I hate to hear that you were not satisfied with your experience. I would be happy to assist you with this matter.

Feb. 24th, 2023

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Zhyomara Torres Boston, MA

New to the system. Have made 2 request got called pretty fast.

1 year ago Edited March 8, 2023

Reply from American Home Shield

Hi Zhyomara,

We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

Feb. 24th, 2023

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Minnie Patel Marietta, GA

Extremely good Very Professional Response very prompt

1 year ago Edited January 10, 2024

Reply from American Home Shield

Hi Minnie, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Feb. 24th, 2023

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Khalil Azar Miami, FL

Very Good and Happy with the overall tim

1 year ago

Reply from American Home Shield

Hi Khalil,

We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

Feb. 24th, 2023

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Elmore Abney Jacksonville, FL

Customer service and timely completion of repairs

1 year ago

Reply from American Home Shield

Hi Elmore, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Feb. 24th, 2023

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Lynn Eagle Mountain, UT

Prompt, timely service and problem resolution.

1 year ago

Reply from American Home Shield

Hi Lynn, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Feb. 24th, 2023

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Jon-Paul deLange Aldie, VA

Easy, efficient, and effective from start to completion

1 year ago

Reply from American Home Shield

Hi Jon-Paul, Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Feb. 24th, 2023

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TERESITA Las Vegas, NV

Able to fix refrigerator concern. Very good.

1 year ago

Reply from American Home Shield

Hi Teresita,

We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

Feb. 24th, 2023

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Elizabeth Cleboski Dallas, TX

Always great service. Knowable, pleasant

1 year ago

Reply from American Home Shield

We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Feb. 27th, 2023

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Julio Hernandez Phoenix, AZ

How easy it was to submit a repair work order.

1 year ago

Reply from American Home Shield

Hi Julio,

We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

Feb. 24th, 2023

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Kaye Johnson Houston, TX

Excellent customer service and professionalism.

1 year ago

Reply from American Home Shield

Hi Kaye, I am pleased to hear about the excellent service you have received. I hope you continue to enjoy!

Feb. 24th, 2023

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Kathie Vaught Granbury, TX

I like the convenience and customer service

1 year ago

Reply from American Home Shield

Hi Kathie,

We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

Feb. 24th, 2023

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VERONICA

Very convenient and it helps to save money

1 year ago

Reply from American Home Shield

Hi Veronica,

We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

Feb. 24th, 2023

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JOHN Ann Arbor, MI

Very rapid responsible Excellent service

1 year ago

Reply from American Home Shield

Hi John, I am pleased to hear about the excellent service you have received. I hope you continue to enjoy!

Feb. 24th, 2023

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RICHARD Austin, TX

confident that the companies are quality.

1 year ago Edited January 10, 2024

Reply from American Home Shield

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Feb. 27th, 2023

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JACK New Braunfels, TX

Needed plumbing service, completed on line request.

1 year ago

Reply from American Home Shield

Hi Jack,

We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

Feb. 24th, 2023

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Kimberly Lynch Denville, NJ

Guarantee of a return phone call is great!

1 year ago

Reply from American Home Shield

Hi Kimberly,

We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

Feb. 24th, 2023

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Anita Kingston, OK

It is easy to request a repair service on-line.

1 year ago Edited January 10, 2024

Reply from American Home Shield

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Feb. 23rd, 2023

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Lenny Koll Prescott Valley, AZ

Quick response with a very qualified repairman

1 year ago Edited March 8, 2023

Reply from American Home Shield

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Feb. 23rd, 2023

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BUARI OSMAN Olney, MD

Prompt attention, service and follow up.

1 year ago

Reply from American Home Shield

Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner.

Feb. 23rd, 2023

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LARRY GA

They have helped me so far with everything I need

1 year ago Edited January 10, 2024

Reply from American Home Shield

Hi Larry, Thank you for letting us know about your concerns regarding your request. I hate to hear that you were not satisfied with your experience. I would be happy to assist you with this matter. Please provide your AHS contract number.

Feb. 23rd, 2023

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Marvin Wickline Mobile, AL

They do a good job, efficient and straight forward

1 year ago

Reply from American Home Shield

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Feb. 23rd, 2023

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JOHNGELENE Trussville, AL

My issue has not been resolved. I still waiting on an AHS supervisor to contact me regarding my problem (dishwasher).

1 year ago

Reply from American Home Shield

Hi Johngelene, Thank you for sharing your feedback. We would be glad to speak with you regarding AHS and the issues you have experienced.

Feb. 23rd, 2023

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ROGER Dallas, TX

I have a customer for 10yrs. Great service. No complaints

1 year ago

Reply from American Home Shield

Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Feb. 23rd, 2023

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BRUCE Houston, TX

Excellent service, on time and very knowledgeable

1 year ago

Reply from American Home Shield

Hi Bruce, Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner.

Feb. 22nd, 2023

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Adrienne Pinkney Waldorf, MD

reliable professional easy to work with andbcontact

1 year ago

Reply from American Home Shield

Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner.

Feb. 23rd, 2023

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M Fatool Fort Mill, SC

Scheduling service was quick and easy online.

1 year ago

Reply from American Home Shield

Hi M Fatool, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Feb. 22nd, 2023

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RASHEEDAH Winston-Salem, NC

What I do like is the urgency of your problem taken care of

1 year ago

Reply from American Home Shield

Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Feb. 23rd, 2023

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Michael Herrington Marianna, FL

Everything was awesome and everything was resolved.

1 year ago

Reply from American Home Shield

We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Feb. 23rd, 2023

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Susan Carter-Joyce Diamondhead, MS

My first experience was easy and successful.

1 year ago

Reply from American Home Shield

Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner.

Feb. 23rd, 2023

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NICK Palm Harbor, FL

Tom was helpful and got it done quickly.

1 year ago

Reply from American Home Shield

Hi Nick, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Feb. 22nd, 2023

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Jay Harris Washington, DC

This time is was great service, no issues or complaints.

1 year ago

Reply from American Home Shield

We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Feb. 23rd, 2023

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JAMES Lincoln, NE

I like the service we got in a timly way

1 year ago

Reply from American Home Shield

Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner.

Feb. 23rd, 2023

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Holly Zelm Chisago City, MN

Great, prompt service. Problem resolved.

1 year ago

Reply from American Home Shield

Hi Holly, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Feb. 22nd, 2023

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GOUTHAM Alamo, CA

Best service and super easy process to raise arequest

1 year ago

Reply from American Home Shield

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Feb. 23rd, 2023

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MICHAEL

AHS does a good job of sending qualified techs for repairs.

1 year ago

Reply from American Home Shield

We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Feb. 23rd, 2023

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PAMELA Arlington, TX

Requests for service are filled quickly and efficiently.

1 year ago

Reply from American Home Shield

Hi Pamela, Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Feb. 22nd, 2023

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Jon Peyton Kennewick, WA

Its very helpful and well worth the money.

1 year ago

Reply from American Home Shield

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Feb. 23rd, 2023

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Levine Visico Oakley, CA

I was happy my appliance was approved for replacement

1 year ago

Reply from American Home Shield

Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner.

Feb. 23rd, 2023

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Ruth Negron Davenport, FL

Just ok sometimes. Good Customer service should be priority.

1 year ago

Reply from American Home Shield

Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner.

Feb. 23rd, 2023

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BENNIE Tucson, AZ

Timely, reasonable cost and user friendly..

1 year ago

Reply from American Home Shield

Hi Bennie, Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner.

Feb. 22nd, 2023

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Tiffany Archambault Clermont, FL

Four months and my dishwasher still pours water on the floor. AHS keeps closing the ticket -

1 year ago

Reply from American Home Shield

Hi Tiffany, Thank you for letting us know about your concerns regarding your request. I hate to hear that you were not satisfied with your experience. I would be happy to assist you with this matter.

Feb. 22nd, 2023

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MELISSA Collinsville, OK

They get someone assigned and out the next day.

1 year ago

Reply from American Home Shield

We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Feb. 23rd, 2023

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Sandy Grady Phoenix, AZ

Easy, quick, polite, professional partners.

1 year ago

Reply from American Home Shield

Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Feb. 21st, 2023

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E Mann Snellville, GA

on time and resolved clogged drain quickly

1 year ago

Reply from American Home Shield

Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Feb. 17th, 2023

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nadia jacobs Oakley, CA

good service great support strongly recommend.

1 year ago

Reply from American Home Shield

Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner.

Feb. 17th, 2023

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FRED Birmingham, AL

Quick response. Quick service. Very friendly.

1 year ago

Reply from American Home Shield

Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner.

Feb. 17th, 2023

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jose luis diaz marroquin Clemmons, NC

Customer Service needs revamping. Support should be stateside as they are more familiar with the idiosyncrasies in this part of the world.

1 year ago

Reply from American Home Shield

Thank you for letting us know about your concerns regarding your request. I hate to hear that you were not satisfied with your experience. I would be happy to assist you with this matter.

Feb. 17th, 2023

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C. Edwards Three Rivers, MI

how fast my furnace/air-conditioner is being fixed

1 year ago Edited January 10, 2024

Reply from American Home Shield

Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner.

Feb. 17th, 2023

American Home Shield Reviews