American Home Shield: Read 34,293 User Reviews From Real Homeowners

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Verified Customer

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Donald Reimann Santa Cruz, CA

Ontime and complete satisfaction with the provided service.

1 year ago

Reply from American Home Shield

Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner.

Apr. 17th, 2023

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Verified Customer

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JAY Suwanee, GA

Quick response. The problem was resolved in two days.

1 year ago

Reply from American Home Shield

Hi Jay, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Apr. 14th, 2023

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Verified Customer

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Lori Lindsey Nashville, TN

They do exactly as they say, and it's very easy.

1 year ago Edited January 10, 2024

Reply from American Home Shield

We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Apr. 12th, 2023

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Verified Customer

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CHARLES Lexington, KY

Problem solved without delay in expected time with no mess!

1 year ago

Reply from American Home Shield

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Apr. 12th, 2023

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Verified Customer

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BRENDA Elizabethton, TN

Easy to work with. Responds in timely manner

1 year ago

Reply from American Home Shield

Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner.

Apr. 12th, 2023

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Verified Customer

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ERLINDA Moreno Valley, CA

Top professional and ahs was very fast .

1 year ago

Reply from American Home Shield

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Apr. 12th, 2023

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Verified Customer

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Lana Lee Irvine, CA

I would never have signed up with this warranty if I knew how horrible the service s! The call center is in India or some other foreign country

1 year ago

Reply from American Home Shield

Lana, Thank you for letting us know about your concerns regarding your request. I hate to hear that you were not satisfied with your experience. I would be happy to assist you with this matter.

Apr. 12th, 2023

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Verified Customer

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LaShaunn Campbell Tampa, FL

The ease of being able to place a service request online.

1 year ago

Reply from American Home Shield

Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner.

Apr. 12th, 2023

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Verified Customer

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Roderick Buckler Miami, FL

Price. Response time ....service.... and follow-up....

1 year ago

Reply from American Home Shield

Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Apr. 12th, 2023

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Verified Customer

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Dark Diva Colorado Springs, CO

Professional, quick and friendly! I would use them again

1 year ago

Reply from American Home Shield

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Apr. 12th, 2023

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Verified Customer

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FRANK Rockwall, TX

Efficiency, professionalism, consistent.

1 year ago

Reply from American Home Shield

Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner.

Apr. 12th, 2023

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Verified Customer

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MARY Portland, OR

These guys are great … fix everything that needs it

1 year ago

Reply from American Home Shield

Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Apr. 12th, 2023

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Verified Customer

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Alita Myles Lexington Park, MD

The quality of service given in a timely manner

1 year ago

Reply from American Home Shield

Hi Alita, Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner.

Apr. 11th, 2023

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Verified Customer

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BILL Leander, TX

Ease of use Quick response Always follow up

1 year ago

Reply from American Home Shield

Hi Bill, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Apr. 11th, 2023

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Verified Customer

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DENISE Virginia Beach, VA

I did qualify for replacements twice however the annual increases are substantial.

1 year ago

Reply from American Home Shield

Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Apr. 12th, 2023

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Verified Customer

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STRAIGHT TALK NO CHASER PODCAST Columbus, OH

Punctuality and professionalism was outstanding.

1 year ago

Reply from American Home Shield

Hi, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Apr. 11th, 2023

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Verified Customer

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Charles Seamans Birmingham, AL

Awesome service with ongoing support and peace of mind

1 year ago

Reply from American Home Shield

Hi Charles, I am pleased to hear about the excellent service you have received. I hope you continue to enjoy!

Apr. 11th, 2023

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Verified Customer

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Carolyn Johnson Spring, TX

Professional, timely and got the done right

1 year ago

Reply from American Home Shield

Hi Carolyn, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Apr. 11th, 2023

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Verified Customer

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Sherrel Floyd Fort Lauderdale, FL

Great service, definitely would recommend

1 year ago

Reply from American Home Shield

Hi Sherrel, I am pleased to hear about the excellent service you have received. I hope you continue to enjoy!

Apr. 11th, 2023

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Verified Customer

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Rob Welch Haltom City, TX

Fast and easy process of claim. Great service

1 year ago

Reply from American Home Shield

Hi Rob, We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Apr. 10th, 2023

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Verified Customer

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Sherri Brasher Mariposa, CA

Very easy to use and get service in a timely fashion.

1 year ago

Reply from American Home Shield

Hi Sherri, I am pleased to hear about the excellent service you have received. I hope you continue to enjoy!

Apr. 11th, 2023

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Verified Customer

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Frumious Bandersnatch Spokane, WA

I had to pay for a system that was supposed to be covered by my warranty. Still awaiting resolution after four months. Terrible experience.

1 year ago

Reply from American Home Shield

Hi Frumious, Thank you for letting us know about your concerns regarding your request. I hate to hear that you were not satisfied with your experience. I would be happy to assist you with this matter.

Apr. 10th, 2023

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Verified Customer

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ANGELICA Sanger, CA

Very professional and the job gets done same day.

1 year ago

Reply from American Home Shield

Hi Angelica, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Apr. 11th, 2023

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Verified Customer

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JONI

Great service, Greatbresponse time, Great price

1 year ago

Reply from American Home Shield

Hi Joni, I am pleased to hear about the excellent service you have received. I hope you continue to enjoy!

Apr. 11th, 2023

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Verified Customer

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Mariah Morris Pelham, AL

Great service! The technician was knowledgeable and quick.

1 year ago

Reply from American Home Shield

Hi Mariah, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Apr. 11th, 2023

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Verified Customer

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Enrique castillo Virginia Beach, VA

Great and fast service. Amazing overall.

1 year ago

Reply from American Home Shield

Hi Enrique, I am pleased to hear about the excellent service you have received. I hope you continue to enjoy!

Apr. 11th, 2023

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Verified Customer

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Jim Speckmann Georgetown, TX

Quick response, quality and timely repair.

1 year ago

Reply from American Home Shield

Hi Jim, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Apr. 11th, 2023

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Verified Customer

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Gerald Hightower Birmingham, AL

Easy and fast service. Made sure the job is done

1 year ago

Reply from American Home Shield

Hi Gerald, I am pleased to hear about the excellent service you have received. I hope you continue to enjoy!

Apr. 11th, 2023

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Verified Customer

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Chris Stovall Wichita Falls, TX

I like the broad coverage of HVAC, appliances, and pool equipment.

1 year ago

Reply from American Home Shield

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Apr. 12th, 2023

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Verified Customer

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RASHID IL

Plumber Service was scheduled four days after the service call. It's too long to wait. I had to call another person to fix the problem

1 year ago

Reply from American Home Shield

Hi Rashid, Thank you for letting us know about your concerns regarding your request. I hate to hear that you were not satisfied with your experience. I would be happy to assist you with this matter.

Apr. 10th, 2023

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Verified Customer

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Dee Ann Heath San Bernardino, CA

I saved a bunch of money of repairs versus premiums/

1 year ago

Reply from American Home Shield

Hi Dee Ann, I am pleased to hear about the excellent service you have received. I hope you continue to enjoy!

Apr. 11th, 2023

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Verified Customer

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OLYMPIA Dallas, TX

I like the quick response to my service call

1 year ago

Reply from American Home Shield

Hi Olympia, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Apr. 11th, 2023

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Verified Customer

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Steven Lisowsky Sykesville, MD

Excellent response time. And very helpfull!!

1 year ago

Reply from American Home Shield

Hi Steven, We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

Apr. 6th, 2023

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Verified Customer

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SHIRLEY Duncanville, TX

I like the professionalism, the prompt and timely attention to fix the problem.

1 year ago

Reply from American Home Shield

Hi Shirley,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Apr. 6th, 2023

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Verified Customer

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RAYNARD

Great company. They have always help with my repairs.

1 year ago

Reply from American Home Shield

Hi Raynard, We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

Apr. 6th, 2023

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Verified Customer

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AngelNCara Gonzalez Denver, CO

AHS tries its best to accommodate my needs.

1 year ago

Reply from American Home Shield

Hi Angel, We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

Apr. 6th, 2023

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Verified Customer

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Shane Von Vista, CA

parts replacement fixed the issue. whole process is quick.

1 year ago

Reply from American Home Shield

Hi Shane, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Apr. 5th, 2023

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Verified Customer

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Brandy J Fayetteville, NC

It’s not fixed and I’ve been waiting back for a call from the service provider over a week.

1 year ago

Reply from American Home Shield

Hi Brandy, Thank you for letting us know about your concerns regarding your request. I hate to hear that you were not satisfied with your experience. I would be happy to assist you with this matter.

Apr. 5th, 2023

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Verified Customer

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JOYCE Independence, KS

I have always had a good experience with this company

1 year ago

Reply from American Home Shield

Hi Joyce, We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

Apr. 6th, 2023

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Verified Customer

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Munsi Haque Oakland, CA

Very prompt in delivering services. Nice team work.

1 year ago

Reply from American Home Shield

Hi Munsi, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Apr. 5th, 2023

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Verified Customer

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ERNESTINE Cypress, TX

Looks like services are getting better. Quality of companies you are using.

1 year ago

Reply from American Home Shield

Hi Ernestine, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Apr. 4th, 2023

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Verified Customer

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CAROL Olympia, WA

Everything was done in a very timely manner

1 year ago

Reply from American Home Shield

Hi Carol, Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner.

Mar. 30th, 2023

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Verified Customer

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DEENA Macomb, MI

They have responded quickly and favorable

1 year ago

Reply from American Home Shield

Hi Deena, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Mar. 30th, 2023

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Verified Customer

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Salvatore

Professional, friendly and on time service.

1 year ago

Reply from American Home Shield

Hi Salvatore, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Mar. 30th, 2023

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Verified Customer

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BRUCE Chicago, IL

Quick response and easy to get service using website.

1 year ago

Reply from American Home Shield

Hi Bruce, We appreciate your feedback and hope you continue to enjoy American Home Shield.

Mar. 30th, 2023

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Verified Customer

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LISA Woodstock, GA

Quick response time, professional service

1 year ago

Reply from American Home Shield

Hi Lisa, Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner.

Mar. 30th, 2023

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Verified Customer

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Diane Best-Covington Raeford, NC

The feedback shared about the repairs made.

1 year ago

Reply from American Home Shield

Hi Diane, We appreciate your feedback and hope you continue to enjoy American Home Shield.

Mar. 30th, 2023

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Verified Customer

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GEOFFREY McLean, VA

Lightning fast online claims process. Quality repairs.

1 year ago

Reply from American Home Shield

Hi Geoffrey, Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Mar. 30th, 2023

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Verified Customer

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ERYN Conroe, TX

Friendly welcome and thorough explanation of benefits.

1 year ago

Reply from American Home Shield

Hi Eryn, We appreciate your feedback and hope you continue to enjoy American Home Shield.

Mar. 30th, 2023

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Verified Customer

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ELMER Montgomery, TX

Like the guy he did a good job gave good advice

1 year ago

Reply from American Home Shield

Hi Elmer, We appreciate your feedback and hope you continue to enjoy American Home Shield.

Mar. 30th, 2023

American Home Shield Reviews