American Home Shield: Read 34,293 User Reviews From Real Homeowners

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Verified Customer

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ERICA Las Vegas, NV

So far not so good. I was mislead a representative confused me regarding a issue which resulted in my issue not getting resolved.

1 year ago

Reply from American Home Shield

Thank you for letting us know about your concerns regarding your request. I hate to hear that you were not satisfied with your experience. I would be happy to assist you with this matter. Please include your contract number if further assistance is needed.

Mar. 29th, 2023

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Verified Customer

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Keith Steves San Antonio, TX

good quick service thorough efficient professional

1 year ago

Reply from American Home Shield

Hi Keith, Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Mar. 30th, 2023

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Verified Customer

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Shahram Salamian Austin, TX

Quite responsive. Fast service from participating vendors

1 year ago

Reply from American Home Shield

Hi Shahram, Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Mar. 30th, 2023

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Verified Customer

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ERIC Las Vegas, NV

I liked how easy and fast it was to get our issue resolved

1 year ago

Reply from American Home Shield

Hi Eric, Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner.

Mar. 30th, 2023

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Verified Customer

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DENISE Chester, VA

Quick service and great people to work with.

1 year ago

Reply from American Home Shield

Hi Denise, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Mar. 30th, 2023

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Verified Customer

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STEVE Boynton Beach, FL

Been great to work with and well worth the investment.

1 year ago

Reply from American Home Shield

Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner.

Mar. 27th, 2023

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Verified Customer

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SHERYLL Avondale, AZ

Very helpful when I called. Quick service.

1 year ago

Reply from American Home Shield

Hi Sheryll, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Mar. 24th, 2023

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Verified Customer

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Shailendra Parolkar Plano, TX

Professional and prompt service, value for money

1 year ago

Reply from American Home Shield

Hi Shailendra, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Mar. 24th, 2023

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Verified Customer

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Donna Welborn Georgetown, TX

Quick response time, professional service.

1 year ago

Reply from American Home Shield

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Mar. 27th, 2023

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Verified Customer

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EDWARD Fredericksburg, VA

Great employee relations with the home owner

1 year ago

Reply from American Home Shield

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Mar. 27th, 2023

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Verified Customer

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ADAM Washington, DC

Too expensive, the previous claim required an additional payment while at my home.

1 year ago

Reply from American Home Shield

Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Mar. 27th, 2023

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Verified Customer

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DEBORAH Las Vegas, NV

I like I don’t have to bother with contractors.

1 year ago

Reply from American Home Shield

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Mar. 23rd, 2023

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Verified Customer

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adil rajput Denton, TX

over all great value for the money and good plans

1 year ago

Reply from American Home Shield

We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Mar. 23rd, 2023

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Verified Customer

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JOANNE Las Vegas, NV

Efficient, fast, and quality service persons

1 year ago

Reply from American Home Shield

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Mar. 23rd, 2023

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Verified Customer

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RODNEY

Prompt service and response. Easy to deal with

1 year ago

Reply from American Home Shield

Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Mar. 23rd, 2023

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Verified Customer

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William Sparks Georgetown, TX

I like the prompt and courteous service and efficient handling of my claims

1 year ago

Reply from American Home Shield

We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Mar. 22nd, 2023

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Verified Customer

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JARED Perrysburg, OH

Great and helpful service! Fast parts shipping

1 year ago

Reply from American Home Shield

Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner.

Mar. 22nd, 2023

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Verified Customer

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Tammy Battle

Good service, and addresses all my needs

1 year ago

Reply from American Home Shield

Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Mar. 22nd, 2023

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Verified Customer

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VALERIE Palmyra, VA

Fast response time, professional service

1 year ago

Reply from American Home Shield

Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner.

Mar. 22nd, 2023

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Verified Customer

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Desiree Sturdevant

The website was very easy to request a service repair.

1 year ago

Reply from American Home Shield

Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Mar. 22nd, 2023

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Verified Customer

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JOHN Findlay, OH

Very nice and professional. Caring and concerned for me.

1 year ago

Reply from American Home Shield

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Mar. 22nd, 2023

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Verified Customer

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Stacey Bent Tualatin, OR

They are a great value and offer peace of mind

1 year ago

Reply from American Home Shield

We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Mar. 22nd, 2023

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Verified Customer

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AJack Haines City, FL

I liked the service provided and satisfied with everything.

1 year ago

Reply from American Home Shield

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Mar. 22nd, 2023

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Verified Customer

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JOHN Phoenix, AZ

Never a issue always on top of it. Click or call

1 year ago

Reply from American Home Shield

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Mar. 22nd, 2023

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Verified Customer

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WINFIELD Birmingham, AL

Great technician. Very knowledgable and personable.

1 year ago

Reply from American Home Shield

Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner.

Mar. 22nd, 2023

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Verified Customer

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ALANA Hazel Green, AL

The customer service was great and took care of my concerns

1 year ago

Reply from American Home Shield

Hi Alana, We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

Mar. 22nd, 2023

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Verified Customer

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greenetl Saint Paul, MN

The quick response and the quality of the service.

1 year ago

Reply from American Home Shield

Hi Greenetl, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Mar. 22nd, 2023

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Verified Customer

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Lee Gricci Las Vegas, NV

Rapid response with a qualified service provider.

1 year ago

Reply from American Home Shield

Hi Lee, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Mar. 22nd, 2023

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Verified Customer

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LOUISE Burlington, NC

like that they cover parts and service on most things

1 year ago

Reply from American Home Shield

Hi Louise, We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

Mar. 22nd, 2023

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Verified Customer

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ED

A simple phone call and the the problem was taken care of.

1 year ago

Reply from American Home Shield

Hi Ed, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Mar. 22nd, 2023

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Verified Customer

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ann cardwell Roanoke, VA

Problem with dishwasher fixed in a timely manner.

1 year ago

Reply from American Home Shield

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Mar. 21st, 2023

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Verified Customer

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William Lucid Valencia, CA

On-time and finished quickly and professionally.

1 year ago

Reply from American Home Shield

We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Mar. 21st, 2023

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Verified Customer

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YMELDA San Antonio, TX

Prompt service. Excellent customer service

1 year ago

Reply from American Home Shield

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Mar. 16th, 2023

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Verified Customer

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VERNISSIE Victorville, CA

I like the way they got the situation handle so quickly

1 year ago

Reply from American Home Shield

We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Mar. 16th, 2023

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Verified Customer

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JAMES Leesville, LA

It was fixed in a timely manner. It now works fine.

1 year ago

Reply from American Home Shield

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Mar. 16th, 2023

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Verified Customer

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PATRICK Frisco, TX

Quick and easy. Service provider was excellent

1 year ago

Reply from American Home Shield

Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner.

Mar. 16th, 2023

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Verified Customer

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DENNIS Lexington, SC

Timeliness and professionalism and service

1 year ago

Reply from American Home Shield

Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner.

Mar. 16th, 2023

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Verified Customer

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bob paxton

I can count on them to do me right and get the job done.

1 year ago

Reply from American Home Shield

Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Mar. 16th, 2023

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Verified Customer

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BILL Grand Rapids, MI

I liked tat I could get prompt attention online

1 year ago

Reply from American Home Shield

We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Mar. 15th, 2023

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Verified Customer

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Linda Finnegan Philadelphia, PA

They are so prompt on getting the work done

1 year ago

Reply from American Home Shield

Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner.

Mar. 15th, 2023

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Verified Customer

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Mandi Willard

1 year ago

Reply from American Home Shield

Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Mar. 15th, 2023

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Verified Customer

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Antonio A. Blanco Suffolk, VA

Worth the investment, and the coverage is second to none.

1 year ago

Reply from American Home Shield

We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Mar. 15th, 2023

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Verified Customer

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DAISY Evansville, IN

I was very upset is it took six times for somebody to come out and it's still not working 100% but I'm really over it I definitely will be canceling.

1 year ago

Reply from American Home Shield

Daisy, Thank you for letting us know about your concerns regarding your request. I hate to hear that you were not satisfied with your experience. I would be happy to assist you with this matter.

Mar. 15th, 2023

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Verified Customer

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ponduri sriram Easton, PA

Reliable, professional and good customer service.

1 year ago

Reply from American Home Shield

Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Mar. 15th, 2023

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GEORGEANNA TURPIN Seattle, WA

So far everything has been resolved in a timely fashion.

1 year ago

Reply from American Home Shield

Hi Georgeanna, We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

Mar. 14th, 2023

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DOLORES

Customer service was welcomed appreciate it

1 year ago

Reply from American Home Shield

Hi Dolores,
We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

Mar. 10th, 2023

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Scott Taylor

I like the promptness and the professionalism.

1 year ago Edited March 22, 2023

Reply from American Home Shield

Hi Scott, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Mar. 23rd, 2023

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Kenneth Commette Naples, FL

Always easy to contact and respond very quickly

1 year ago

Reply from American Home Shield

Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner.

Mar. 8th, 2023

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Emerson Melo Chicago, IL

Excellent service. The staff and customer service are great

1 year ago

Reply from American Home Shield

Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner.

Mar. 8th, 2023

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GLENNA Houston, TX

Inefficient scheduling and lack of training with appt schedulers for service. Huge time waster for customer

1 year ago

Reply from American Home Shield

Thank you for letting us know about your concerns regarding your request. I hate to hear that you were not satisfied with your experience. I would be happy to assist you with this matter.

Mar. 8th, 2023

American Home Shield Reviews