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American Home Shield Reviews

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8.9

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REBECCA Simi Valley, CA

FIrst time I ever had one man come out and fix everything in one visit.

1 year ago

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Reply from American Home Shield

Hi Rebecca, I am pleased to hear about the excellent service you have received. I hope you continue to enjoy!

Apr. 26th, 2023

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James Banks, Sr. Oriental, NC

I DID NOT DISLIKE ANYTHING, AND THE SERVICE WAS QUICK.

1 year ago Edited May 15, 2023

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Reply from American Home Shield

Hi James,
Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Apr. 26th, 2023

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MARCELLE Wilmington, NC

timeliness of response. and finding the problem quickly

1 year ago

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Reply from American Home Shield

Hi Marcelle. Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner.

Apr. 26th, 2023

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JB Fountain Inn, SC

on time did job quickly competent technicians

1 year ago

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Reply from American Home Shield

Hi JB, Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner.

Apr. 26th, 2023

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BRENDA Poplar Bluff, MO

Ease of contact to set up appointment for repairs.

1 year ago

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Reply from American Home Shield

Hi Brenda, I am pleased to hear about the excellent service you have received. I hope you continue to enjoy!

Apr. 26th, 2023

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LEE Topeka, KS

Ease of filling a claim and speediest of service

1 year ago

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Reply from American Home Shield

Hi Lee, We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

Apr. 26th, 2023

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Dean Girl GA

Quick service. Good value for the money.

1 year ago

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Reply from American Home Shield

Hi Dean, I am pleased to hear about the excellent service you have received. I hope you continue to enjoy!

Apr. 26th, 2023

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Mat MaMoody Oakland, CA

Good, efficient service and in a timely manner.

1 year ago

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Reply from American Home Shield

Hi Mat, Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner.

Apr. 26th, 2023

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MICHEAL Maricopa, AZ

Prompt service and friendly staff!!!!!!!

1 year ago

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Reply from American Home Shield

Hi Micheal,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Apr. 26th, 2023

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LAZARO San Antonio, TX

It’s very professional, fast and clean Thank you

1 year ago

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Reply from American Home Shield

Hi Lazaro, We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Apr. 26th, 2023

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Gregory Williams Newark, DE

Top notch service. Quick response to request

1 year ago

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Reply from American Home Shield

Hi Gregory,
Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Apr. 26th, 2023

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LAURIE San Antonio, TX

I have no idea why I pay this company over $720 per annum. I never use you and when I do need you, I have to pay out of pocket $1500!@!$%#

1 year ago

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Reply from American Home Shield

Hi Laurie, Thank you for letting us know about your concerns regarding your request. I hate to hear that you were not satisfied with your experience. I would be happy to assist you with this matter.

Apr. 26th, 2023

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CLARENCE Crowley, TX

Service, pricing, customer service, support

1 year ago

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Reply from American Home Shield

Hi Clarence, Thank you for your feedback!

Apr. 26th, 2023

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BRENDA Bakersfield, CA

Very attentive company. They got right on the problem.

1 year ago

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Reply from American Home Shield

Hi Brenda, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Apr. 26th, 2023

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Birdie Ibarra Ukiah, CA

Not happy at all I’m losing money by asking to cancel, and they never canceled

1 year ago

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Reply from American Home Shield

Hi Birdie, Thank you for letting us know about your concerns regarding your request. I hate to hear that you were not satisfied with your experience. I would be happy to assist you with this matter.

Apr. 26th, 2023

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VIDYA Oviedo, FL

Good service for the price. You have peace of mind.

1 year ago

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Reply from American Home Shield

Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner.

Apr. 24th, 2023

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Bunmi Tomball, TX

Wait times to speak to a live operator and increasing prices without prior notification.

1 year ago

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Reply from American Home Shield

Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Apr. 24th, 2023

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PAUL Comanche, TX

Good service, in a timely manor. Contractor was good

1 year ago

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Reply from American Home Shield

Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Apr. 21st, 2023

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Gary Kaminski Columbus, OH

Love this service , I like having my stuff fixed.

1 year ago

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Reply from American Home Shield

Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner.

Apr. 21st, 2023

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T. Wallace Katy, TX

Easy to use with excellent service by the providers.

1 year ago

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Reply from American Home Shield

Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Apr. 21st, 2023

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WILLIAM South San Francisco, CA

They provide service anytime I have needed it

1 year ago

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Reply from American Home Shield

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Apr. 21st, 2023

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Ivory Perry III

Fast service. Saved me a lot of out-of-pocket expenses.

1 year ago

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Reply from American Home Shield

Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner.

Apr. 21st, 2023

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MARILYN Houston, TX

Prompt, professional, and knowledgeable tech support.

1 year ago

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Reply from American Home Shield

We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Apr. 21st, 2023

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Chezino Sba Philadelphia, PA

I'd been paying this warranty for more than a year and the first time I called for a repair it doesn't cover it. Sucks!!!

1 year ago

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Reply from American Home Shield

Chezino, Thank you for letting us know about your concerns regarding your request. I hate to hear that you were not satisfied with your experience. I would be happy to assist you with this matter.

Apr. 21st, 2023

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Ella Russell Saint Augustine, FL

I like the response time for scheduling and providing services

1 year ago

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Reply from American Home Shield

We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Apr. 21st, 2023

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Nga Ma Garland, TX

Speedy response and great customer service

1 year ago

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Reply from American Home Shield

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Apr. 21st, 2023

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BERRY Pinehurst, NC

Service was fast, efficient, and completed correctly.

1 year ago

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Reply from American Home Shield

Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner.

Apr. 21st, 2023

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BUSTER Enid, OK

Very responsive and professional. Thanks

1 year ago

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Reply from American Home Shield

Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Apr. 21st, 2023

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STEWART SUHR

Guy was thorough, found the problem and resolved it

1 year ago

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Reply from American Home Shield

Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Apr. 21st, 2023

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JAMILLAH Phoenix, AZ

Customer Review Video

1 year ago

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Reply from American Home Shield

Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Apr. 21st, 2023

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Chandra Scott NC

It appears this warranty company contracts with local companies with low ratings and are willing to lie to prevent AHS from honoring the warranty.

1 year ago

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Reply from American Home Shield

Chandra, Thank you for letting us know about your concerns regarding your request. I hate to hear that you were not satisfied with your experience. I would be happy to assist you with this matter.

Apr. 20th, 2023

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Johnny Miles Houston, TX

American Home Shield will get the job done

1 year ago

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Reply from American Home Shield

Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner.

Apr. 20th, 2023

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ANGEL Wheaton, IL

very good service and very professional 👍👍👍

1 year ago

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Reply from American Home Shield

We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Apr. 20th, 2023

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BRENDA Kansas City, MO

They do great job and are good.to work with

1 year ago

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Reply from American Home Shield

Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner.

Apr. 20th, 2023

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David Sánchez Hopkins, MN

Worst experience I've had with home warranty. Avoid them. I filed a claim 6 months agoa and still dealing with customer service with no end in sight.

1 year ago

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Reply from American Home Shield

Hi David, American Home Shield appreciates you sharing your feedback about your experience. We would be glad to speak with you to assist with a resolution to the issues that occurred.

Apr. 19th, 2023

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KEVIN

I loved the quick appointment and depth product knowledge.

1 year ago

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Reply from American Home Shield

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Apr. 20th, 2023

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WILLIAM Bakersfield, CA

Good if you own a home and want to save money

1 year ago

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Reply from American Home Shield

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Apr. 20th, 2023

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Jeffrey Gonzales La Porte, TX

Fair and has been there for my needs when an issue has occurred

1 year ago

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Reply from American Home Shield

Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner.

Apr. 20th, 2023

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VALENTINA

They are responsive and the online platform

1 year ago

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Reply from American Home Shield

Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Apr. 20th, 2023

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ANGEL Marionville, MO

Very efficient and professional, and problem solving.

1 year ago

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Reply from American Home Shield

We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Apr. 17th, 2023

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Chuck Vickery Navarre, FL

Great coverage. Authorizations department is slow to non-responsive.

1 year ago

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Reply from American Home Shield

We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Apr. 17th, 2023

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Donald Reimann Santa Cruz, CA

Ontime and complete satisfaction with the provided service.

1 year ago

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Reply from American Home Shield

Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner.

Apr. 17th, 2023

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JAY Suwanee, GA

Quick response. The problem was resolved in two days.

1 year ago

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Reply from American Home Shield

Hi Jay, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Apr. 14th, 2023

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Lori Lindsey Nashville, TN

They do exactly as they say, and it's very easy.

1 year ago Edited January 10, 2024

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Reply from American Home Shield

We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Apr. 12th, 2023

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CHARLES Lexington, KY

Problem solved without delay in expected time with no mess!

1 year ago

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Reply from American Home Shield

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Apr. 12th, 2023

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BRENDA Elizabethton, TN

Easy to work with. Responds in timely manner

1 year ago

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Reply from American Home Shield

Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner.

Apr. 12th, 2023

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ERLINDA Moreno Valley, CA

Top professional and ahs was very fast .

1 year ago

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Reply from American Home Shield

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Apr. 12th, 2023

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Lana Lee Irvine, CA

I would never have signed up with this warranty if I knew how horrible the service s! The call center is in India or some other foreign country

1 year ago

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Reply from American Home Shield

Lana, Thank you for letting us know about your concerns regarding your request. I hate to hear that you were not satisfied with your experience. I would be happy to assist you with this matter.

Apr. 12th, 2023

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LaShaunn Campbell Tampa, FL

The ease of being able to place a service request online.

1 year ago

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Reply from American Home Shield

Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner.

Apr. 12th, 2023

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Roderick Buckler Miami, FL

Price. Response time ....service.... and follow-up....

1 year ago

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Reply from American Home Shield

Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Apr. 12th, 2023