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American Home Shield Reviews

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8.8

Overall Score

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Dr. Martel Anse' Perry Suffolk, VA

Great Service! On time, knowledge, responsibility

1 year ago

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Reply from American Home Shield

Hi Dr. Perry,
Thank you for your feedback!

Feb. 15th, 2023

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Greg Donahue Phoenix, AZ

It was quick, easy and done per expectation.

1 year ago

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Reply from American Home Shield

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Feb. 15th, 2023

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Laurette Anderson Kingsland, TX

Very prompt at getting my issue resolved.

1 year ago

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Reply from American Home Shield

We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Feb. 15th, 2023

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Nicole Jones

The technician was exceptional and understood my issue.

1 year ago Edited January 10, 2024

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Reply from American Home Shield

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Feb. 15th, 2023

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Bob Covel Belleville, IL

perfect job on time every time has only once

1 year ago

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Reply from American Home Shield

Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Feb. 15th, 2023

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DENNIS Beckley, WV

Orange Mountain was very quick and good service.

1 year ago

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Reply from American Home Shield

Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Feb. 15th, 2023

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DENSIE Trumbull, CT

They performed just as their policy stated.

1 year ago

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Reply from American Home Shield

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Feb. 15th, 2023

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Darrick Henderson Sr. San Antonio, TX

Like the fact when I call I feel appreciated

1 year ago

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Reply from American Home Shield

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Feb. 15th, 2023

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brenda Osborne Lake Havasu City, AZ

Quick response, professional, great customer service

1 year ago

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Reply from American Home Shield

Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner.

Feb. 15th, 2023

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CONNIE Leonia, NJ

Fast action and quality work. Would recommend AHS

1 year ago

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Reply from American Home Shield

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Feb. 15th, 2023

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David Plut Seattle, WA

Super easy to submit a claim. No hassles. Stuff gets fixed.

1 year ago

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Reply from American Home Shield

Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Feb. 15th, 2023

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CONNIE Wichita, KS

Reliable service that’s quick and easy!!

1 year ago

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Reply from American Home Shield

We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Feb. 15th, 2023

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Paul Orth Weatherford, TX

Response to requests for assistance, and providing results.

1 year ago

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Reply from American Home Shield

Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner.

Feb. 15th, 2023

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JAMES San Antonio, TX

good to have, never know what will happen after years of owning equipments.

1 year ago

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Reply from American Home Shield

Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner.

Feb. 15th, 2023

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SUE Sun City West, AZ

Professional and timely. Brad's plumbing is great!!!

1 year ago

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Reply from American Home Shield

Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Feb. 15th, 2023

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Verleaner Lane South Holland, IL

Quick customer service and great follow-up!

1 year ago

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Reply from American Home Shield

We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Feb. 15th, 2023

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ROBERT Cordova, TN

Jessica was very helpful and had all the correct answers.

1 year ago

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Reply from American Home Shield

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Feb. 14th, 2023

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STELLA Hollywood, FL

AHS is the best! They respond quickly and effectively

1 year ago

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Reply from American Home Shield

We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Feb. 14th, 2023

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MALCOLM GA

I have had a ticket since June 2022 to get attic fans replaced and still waiting. Bee passed back and forth several times

1 year ago

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Reply from American Home Shield

Hi Malcolm, Thank you for letting us know about your concerns regarding your request. I hate to hear that you were not satisfied with your experience. I would be happy to assist you with this matter.

Feb. 13th, 2023

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Anthony Correro Van Buren, AR

Easy claim filing procedures and quick response!

1 year ago Edited January 10, 2024

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Reply from American Home Shield

We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Feb. 14th, 2023

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CHERYL Conway, AR

Usually a good response time, good value.

1 year ago

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Reply from American Home Shield

Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner.

Feb. 14th, 2023

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GREGORY Fayetteville, GA

I like the prompt response to issues with qualified technicians.

1 year ago

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Reply from American Home Shield

Hi Gregory, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Feb. 10th, 2023

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Gayla Mettler LA

They are always right on top of my claims!

1 year ago

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Reply from American Home Shield

Hi Gayla, We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

Feb. 10th, 2023

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BRENT New Orleans, LA

Been easy to use and good contractors so far

1 year ago

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Reply from American Home Shield

Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner.

Feb. 9th, 2023

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Lohmi Perez San Jose, CA

Prompt service. Knowledgeable technicians

1 year ago

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Reply from American Home Shield

Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner.

Feb. 9th, 2023

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Kirk A Ballwin, MO

Very timely response to our issues with our furnace

1 year ago

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Reply from American Home Shield

Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Feb. 9th, 2023

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Nicole Morales San Antonio, TX

ASAP plumbing did a great job and they are so nice!

1 year ago

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Reply from American Home Shield

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Feb. 9th, 2023

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CLAYTON Slidell, LA

I really enjoyed their timeliness to attending our issue.

1 year ago

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Reply from American Home Shield

Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Feb. 9th, 2023

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DONNITA Van Horn, TX

Amazing Professional Timely Polite Thorough

1 year ago

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Reply from American Home Shield

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Feb. 8th, 2023

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BENJAMIN Ponte Vedra Beach, FL

Quick response and good repairman referral

1 year ago

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Reply from American Home Shield

Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner.

Feb. 8th, 2023

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Cheryl James Richmond, VA

Easy to contact and great customer service.

1 year ago

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Reply from American Home Shield

Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner.

Feb. 8th, 2023

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DEBORAH Louisville, KY

The professionalism of the service providers

1 year ago

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Reply from American Home Shield

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Feb. 8th, 2023

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KENNETH Seattle, WA

Got what was not working fixed. Came timely.

1 year ago

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Reply from American Home Shield

Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Feb. 8th, 2023

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Jim Wortham FL

Great service, they delivered a new washer.

1 year ago

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Reply from American Home Shield

We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Feb. 8th, 2023

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Ron Tash Dayton, TX

Quick response and coverage of defective item.

1 year ago

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Reply from American Home Shield

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Feb. 8th, 2023

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Amy Cox Fredericksburg, VA

Great job. Highly recommend. Quick and very affordable.

1 year ago

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Reply from American Home Shield

Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Feb. 8th, 2023

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Daniel Sandy Glen Allen, VA

Service performed quickly and correctly.

1 year ago

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Reply from American Home Shield

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Feb. 8th, 2023

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DANNY Westwego, LA

They always send great help excellent customer service

1 year ago

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Reply from American Home Shield

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Feb. 8th, 2023

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EDWARD Las Vegas, NV

quick response to my claim and good work

1 year ago

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Reply from American Home Shield

Hi Edward,
Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Feb. 8th, 2023

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JAMES Frisco, TX

Great home warranty! Always takes care of our problems.

1 year ago

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Reply from American Home Shield

Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner.

Feb. 8th, 2023

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Stephanie Robinson Los Angeles, CA

Great, professional service done in a timely manner.

1 year ago

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Reply from American Home Shield

Hi Stephanie, We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Feb. 8th, 2023

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Prairie Gordon Sioux City, IA

Awesome job.. got the job done working great

1 year ago

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Reply from American Home Shield

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Feb. 8th, 2023

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Lamyae Bennani Baltimore, MD

Extremely disappointed at the way they work. I called several times for one issue and still not resolved. Looking for an alternative

1 year ago

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Reply from American Home Shield

Hi Lamyae, Thank you for letting us know about your concerns regarding your request. I hate to hear that you were not satisfied with your experience. I would be happy to assist you with this matter.

Feb. 8th, 2023

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Vernell Bosie Jr Houston, TX

Fast and prompt service technician and AHS kept me updated

1 year ago

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Reply from American Home Shield

Hi Vernell, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Feb. 8th, 2023

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Mike Fissette Vancouver, WA

Amazing service and quick responses. Love it.

1 year ago

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Reply from American Home Shield

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Feb. 8th, 2023

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NATE

Loved the customer service and expert results.

1 year ago

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Reply from American Home Shield

Hi Nate, We appreciate your feedback and hope you continue to enjoy AHS!

Feb. 8th, 2023

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JEAN Orlando, FL

Quick response. Like having a one set fee for a repair

1 year ago

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Reply from American Home Shield

Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner.

Feb. 8th, 2023

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Jorge Hernandez El Mirage, AZ

Very responsive, professional and has great tradesmen

1 year ago

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Reply from American Home Shield

Hi Jorge, We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Feb. 8th, 2023

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LINDA

Everything worked out great problem solved

1 year ago

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Reply from American Home Shield

Hi Linda, We appreciate your feedback and hope you continue to enjoy AHS!

Feb. 8th, 2023

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OLGA Franklin Park, IL

Technician found the problem right away and fixed it.

1 year ago

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Reply from American Home Shield

Hi Olga, We appreciate your feedback and hope you continue to enjoy AHS!

Feb. 8th, 2023