American Home Shield: Read 34,384 User Reviews From Real Homeowners

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MONICA Sacramento, CA

very helpful fast and on time , friendly

1 year ago

Reply from American Home Shield

Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Mar. 8th, 2023

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DELNA Indio, CA

Really quick response. Great contractors

1 year ago

Reply from American Home Shield

Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner.

Mar. 8th, 2023

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Octavia Tolbert

Great experience and worth the money !!!

1 year ago

Reply from American Home Shield

Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner.

Mar. 8th, 2023

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JAMES Dallas, TX

Great service. So simple to achieve success

1 year ago

Reply from American Home Shield

Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Mar. 8th, 2023

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James Clovis, CA

I like that I was able to contact them on line

1 year ago

Reply from American Home Shield

We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Mar. 8th, 2023

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NANCY Dallas, TX

Very helpful, call back same day quick response

1 year ago

Reply from American Home Shield

Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner.

Mar. 8th, 2023

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TANYA Pine Bluff, AR

I was more than satisfied with the customer service.

1 year ago

Reply from American Home Shield

Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner.

Mar. 8th, 2023

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VICTOR Odenton, MD

Awesome to the highest level. Boyoung efficiency

1 year ago

Reply from American Home Shield

We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Mar. 8th, 2023

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Ruby Scott Port Arthur, TX

Very timely work with a great service team doing the work!

1 year ago

Reply from American Home Shield

Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Mar. 8th, 2023

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MARQUETTA Nashville, TN

Quick dispatch-next day and repaired as well

1 year ago

Reply from American Home Shield

We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Mar. 8th, 2023

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YEMY Fairburn, GA

very effective responds. receive a call back within 24hr

1 year ago

Reply from American Home Shield

Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Mar. 8th, 2023

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Ken Kessler Glen Allen, VA

They took care of our problem quickly and well!

1 year ago

Reply from American Home Shield

Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Mar. 8th, 2023

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Apalanzi Kambona Dar es Salaam, 02

Takes too long to get services done, repairman had to come home several times to complete his task.

1 year ago

Reply from American Home Shield

Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Mar. 8th, 2023

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I R

Sometimes they send good responsible companies. Other times just waist of $75 charge.

1 year ago

Reply from American Home Shield

Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Mar. 8th, 2023

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SHY McDonough, GA

Not worth the money I'm paying every month and I have to pay a co-pay for a company to come out, not satisfied.... Waste of money

1 year ago

Reply from American Home Shield

Hi Shy,
Thank you for letting us know about your concerns regarding your request. I hate to hear that you were not satisfied with your experience. I would be happy to assist you with this matter.

Mar. 3rd, 2023

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JESSICA Redding, CA

Easy to use, very responsive and good coverage.

1 year ago

Reply from American Home Shield

Hi Jessica, We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

Mar. 8th, 2023

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Atiq Sultani Elk Grove, CA

Reliable people, Fast service. Agent was friendly.

1 year ago

Reply from American Home Shield

Hi Atiq, Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Mar. 3rd, 2023

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JASON La Crosse, WI

They are friendly when I call them if I have any problems

1 year ago

Reply from American Home Shield

Hi Jason,
We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

Mar. 3rd, 2023

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C Patrick TX

I like the fast response and reliable technicians

1 year ago

Reply from American Home Shield

Hi C Patrick, Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Mar. 3rd, 2023

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JULIE TX

I liked the quality of word and knowledgeable employees

1 year ago

Reply from American Home Shield

Hi Julie, We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

Mar. 3rd, 2023

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TIANE Dallas, TX

Prompt service, professional service specialists.

1 year ago

Reply from American Home Shield

Hi Tiane,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Mar. 1st, 2023

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MILDRED Bakersfield, CA

Coverage!!! Promptness in services!!! Availability!!!

1 year ago

Reply from American Home Shield

We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Mar. 1st, 2023

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PEDRO Austin, TX

They always come thru, solve problems adequately

1 year ago

Reply from American Home Shield

Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner.

Mar. 1st, 2023

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JEFF Bellevue, NE

Problem resolved, professional demeanor.

1 year ago

Reply from American Home Shield

Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Mar. 1st, 2023

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MrJamessch Troy, MO

Very easy and problem fixed after 1 call

1 year ago

Reply from American Home Shield

Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Mar. 1st, 2023

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Deana Bracey Yucaipa, CA

they where on time, they called to make the appointment

1 year ago

Reply from American Home Shield

Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner.

Mar. 1st, 2023

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Tiggy Tech Pahrump, NV

Great people with great help you can trust.

1 year ago Edited January 10, 2024

Reply from American Home Shield

Dear Tiggy, We are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon.

Sincerely,

Kim

Sep. 22nd, 2023

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Charmaine Dorsey Dallas, TX

American homeshield is a great and reliable company.

1 year ago

Reply from American Home Shield

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Mar. 1st, 2023

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Katelyn White Pittsburgh, PA

It was nice that they took care of everything for me.

1 year ago

Reply from American Home Shield

Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner.

Mar. 1st, 2023

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ANTHONY

Great Service, Thank you for the Service to our dryer.

1 year ago

Reply from American Home Shield

Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner.

Mar. 1st, 2023

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Queen Rasheedah Baltimore, MD

The company responded to my needs promptly

1 year ago

Reply from American Home Shield

Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Mar. 1st, 2023

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Haley Papez Quitman, TX

Efficient, effective, professionalism. .

1 year ago

Reply from American Home Shield

We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Mar. 1st, 2023

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Cynthia S. Daytona Beach, FL

The worst customer service and horrible contractors. It took me 6 weeks to get fixed. I called and cancelled, but still got charged.

1 year ago

Reply from American Home Shield

Hi Cynthia, Thank you for letting us know about your concerns regarding your request. I hate to hear that you were not satisfied with your experience. I would be happy to assist you with this matter.

Mar. 1st, 2023

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Cricket Phillips Mokelumne Hill, CA

Actually was able to find someone to service my account.

1 year ago

Reply from American Home Shield

Hi Cricket, Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain excellent standard of service to our customers.

Feb. 28th, 2023

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SONDRA Virginia Beach, VA

good. fast and reliable service. was contacted quickly.

1 year ago

Reply from American Home Shield

Hi Sondra, Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain excellent standard of service to our customers.

Feb. 28th, 2023

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Darla Kennedy Richland, WA

Heater should have been replaced! 22 year old heater. Not a happy customer. Will not recommend AHS …in the future to anybody…. JK

1 year ago

Reply from American Home Shield

Darla, Thank you for letting us know about your concerns regarding your Heater request. I hate to hear that you were not satisfied with your experience. I would be happy to assist you with this matter.

Feb. 27th, 2023

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SANDRA Hagerstown, MD

Great to work with, very quick to resolve issues

1 year ago

Reply from American Home Shield

Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner.

Feb. 27th, 2023

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JASMIN Canyon Country, CA

I get the help I need. Service team is professional.

1 year ago

Reply from American Home Shield

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Feb. 27th, 2023

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JOYCE Marseilles, IL

Prompt service and professional service techs.

1 year ago Edited January 10, 2024

Reply from American Home Shield

We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Feb. 27th, 2023

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RASIQ Santa Fe Springs, CA

excellent service, good customer care. highly recommend.

1 year ago Edited January 10, 2024

Reply from American Home Shield

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Feb. 27th, 2023

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FRANCISCO Phoenix, AZ

every think was fine clear communication ETC.

1 year ago

Reply from American Home Shield

Hi Francisco,

We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

Feb. 24th, 2023

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Christina Rabun Las Vegas, NV

Great customer service and timely response

1 year ago

Reply from American Home Shield

Hi Christina, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Feb. 24th, 2023

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SEAN Lebanon, OH

Had to find our own AHS approved repairman after the one they set up didn't show because of scheduling error the day of the appointment

1 year ago

Reply from American Home Shield

Sean, Thank you for letting us know about your concerns regarding your request. I hate to hear that you were not satisfied with your experience. I would be happy to assist you with this matter.

Feb. 24th, 2023

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Zhyomara Torres Boston, MA

New to the system. Have made 2 request got called pretty fast.

1 year ago Edited March 8, 2023

Reply from American Home Shield

Hi Zhyomara,

We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

Feb. 24th, 2023

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Minnie Patel Marietta, GA

Extremely good Very Professional Response very prompt

1 year ago Edited January 10, 2024

Reply from American Home Shield

Hi Minnie, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Feb. 24th, 2023

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Khalil Azar Miami, FL

Very Good and Happy with the overall tim

1 year ago

Reply from American Home Shield

Hi Khalil,

We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

Feb. 24th, 2023

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Elmore Abney Jacksonville, FL

Customer service and timely completion of repairs

1 year ago

Reply from American Home Shield

Hi Elmore, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Feb. 24th, 2023

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Lynn Eagle Mountain, UT

Prompt, timely service and problem resolution.

1 year ago

Reply from American Home Shield

Hi Lynn, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Feb. 24th, 2023

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Jon-Paul deLange Aldie, VA

Easy, efficient, and effective from start to completion

1 year ago

Reply from American Home Shield

Hi Jon-Paul, Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Feb. 24th, 2023

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TERESITA Las Vegas, NV

Able to fix refrigerator concern. Very good.

1 year ago

Reply from American Home Shield

Hi Teresita,

We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

Feb. 24th, 2023

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