American Home Shield: Read 34,899 User Reviews From Real Homeowners

check_circle

Verified Customer

star star star star_border star_border

DENISE Virginia Beach, VA

I did qualify for replacements twice however the annual increases are substantial.

2 years ago

Reply from American Home Shield

Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Apr. 12th, 2023

check_circle

Verified Customer

star star star star star

STRAIGHT TALK NO CHASER PODCAST Columbus, OH

Punctuality and professionalism was outstanding.

2 years ago

Reply from American Home Shield

Hi, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Apr. 11th, 2023

check_circle

Verified Customer

star star star star star

Charles Seamans Birmingham, AL

Awesome service with ongoing support and peace of mind

2 years ago

Reply from American Home Shield

Hi Charles, I am pleased to hear about the excellent service you have received. I hope you continue to enjoy!

Apr. 11th, 2023

check_circle

Verified Customer

star star star star star

Carolyn Johnson Spring, TX

Professional, timely and got the done right

2 years ago

Reply from American Home Shield

Hi Carolyn, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Apr. 11th, 2023

check_circle

Verified Customer

star star star star star

Sherrel Floyd Fort Lauderdale, FL

Great service, definitely would recommend

2 years ago

Reply from American Home Shield

Hi Sherrel, I am pleased to hear about the excellent service you have received. I hope you continue to enjoy!

Apr. 11th, 2023

check_circle

Verified Customer

star star star star star

Rob Welch Haltom City, TX

Fast and easy process of claim. Great service

2 years ago

Reply from American Home Shield

Hi Rob, We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Apr. 10th, 2023

check_circle

Verified Customer

star star star star star

Sherri Brasher Mariposa, CA

Very easy to use and get service in a timely fashion.

2 years ago

Reply from American Home Shield

Hi Sherri, I am pleased to hear about the excellent service you have received. I hope you continue to enjoy!

Apr. 11th, 2023

check_circle

Verified Customer

star star_border star_border star_border star_border

Frumious Bandersnatch Spokane, WA

I had to pay for a system that was supposed to be covered by my warranty. Still awaiting resolution after four months. Terrible experience.

2 years ago

Reply from American Home Shield

Hi Frumious, Thank you for letting us know about your concerns regarding your request. I hate to hear that you were not satisfied with your experience. I would be happy to assist you with this matter.

Apr. 10th, 2023

check_circle

Verified Customer

star star star star star

ANGELICA Sanger, CA

Very professional and the job gets done same day.

2 years ago

Reply from American Home Shield

Hi Angelica, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Apr. 11th, 2023

check_circle

Verified Customer

star star star star star

JONI

Great service, Greatbresponse time, Great price

2 years ago

Reply from American Home Shield

Hi Joni, I am pleased to hear about the excellent service you have received. I hope you continue to enjoy!

Apr. 11th, 2023

check_circle

Verified Customer

star star star star star

Mariah Morris Pelham, AL

Great service! The technician was knowledgeable and quick.

2 years ago

Reply from American Home Shield

Hi Mariah, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Apr. 11th, 2023

check_circle

Verified Customer

star star star star star

Enrique castillo Virginia Beach, VA

Great and fast service. Amazing overall.

2 years ago

Reply from American Home Shield

Hi Enrique, I am pleased to hear about the excellent service you have received. I hope you continue to enjoy!

Apr. 11th, 2023

check_circle

Verified Customer

star star star star star

Jim Speckmann Georgetown, TX

Quick response, quality and timely repair.

2 years ago

Reply from American Home Shield

Hi Jim, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Apr. 11th, 2023

check_circle

Verified Customer

star star star star star

Gerald Hightower Birmingham, AL

Easy and fast service. Made sure the job is done

2 years ago

Reply from American Home Shield

Hi Gerald, I am pleased to hear about the excellent service you have received. I hope you continue to enjoy!

Apr. 11th, 2023

check_circle

Verified Customer

star star star star star_border

Chris Stovall Wichita Falls, TX

I like the broad coverage of HVAC, appliances, and pool equipment.

2 years ago

Reply from American Home Shield

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Apr. 12th, 2023

check_circle

Verified Customer

star star_border star_border star_border star_border

RASHID IL

Plumber Service was scheduled four days after the service call. It's too long to wait. I had to call another person to fix the problem

2 years ago

Reply from American Home Shield

Hi Rashid, Thank you for letting us know about your concerns regarding your request. I hate to hear that you were not satisfied with your experience. I would be happy to assist you with this matter.

Apr. 10th, 2023

check_circle

Verified Customer

star star star star star

Dee Ann Heath San Bernardino, CA

I saved a bunch of money of repairs versus premiums/

2 years ago

Reply from American Home Shield

Hi Dee Ann, I am pleased to hear about the excellent service you have received. I hope you continue to enjoy!

Apr. 11th, 2023

check_circle

Verified Customer

star star star star star

OLYMPIA Dallas, TX

I like the quick response to my service call

2 years ago

Reply from American Home Shield

Hi Olympia, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Apr. 11th, 2023

check_circle

Verified Customer

star star star star star

Steven Lisowsky Sykesville, MD

Excellent response time. And very helpfull!!

2 years ago

Reply from American Home Shield

Hi Steven, We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

Apr. 6th, 2023

check_circle

Verified Customer

star star star star star_border

SHIRLEY Duncanville, TX

I like the professionalism, the prompt and timely attention to fix the problem.

2 years ago

Reply from American Home Shield

Hi Shirley,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Apr. 6th, 2023

check_circle

Verified Customer

star star star star star

RAYNARD

Great company. They have always help with my repairs.

2 years ago

Reply from American Home Shield

Hi Raynard, We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

Apr. 6th, 2023

check_circle

Verified Customer

star star star star star

AngelNCara Gonzalez Denver, CO

AHS tries its best to accommodate my needs.

2 years ago

Reply from American Home Shield

Hi Angel, We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

Apr. 6th, 2023

check_circle

Verified Customer

star star star star star

Shane Von Vista, CA

parts replacement fixed the issue. whole process is quick.

2 years ago

Reply from American Home Shield

Hi Shane, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Apr. 5th, 2023

check_circle

Verified Customer

star star star star_border star_border

Brandy J Fayetteville, NC

It’s not fixed and I’ve been waiting back for a call from the service provider over a week.

2 years ago

Reply from American Home Shield

Hi Brandy, Thank you for letting us know about your concerns regarding your request. I hate to hear that you were not satisfied with your experience. I would be happy to assist you with this matter.

Apr. 5th, 2023

check_circle

Verified Customer

star star star star star

JOYCE Independence, KS

I have always had a good experience with this company

2 years ago

Reply from American Home Shield

Hi Joyce, We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

Apr. 6th, 2023

check_circle

Verified Customer

star star star star star

Munsi Haque Oakland, CA

Very prompt in delivering services. Nice team work.

2 years ago

Reply from American Home Shield

Hi Munsi, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Apr. 5th, 2023

check_circle

Verified Customer

star star star star star_border

ERNESTINE Cypress, TX

Looks like services are getting better. Quality of companies you are using.

2 years ago

Reply from American Home Shield

Hi Ernestine, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Apr. 4th, 2023

check_circle

Verified Customer

star star star star star

CAROL Olympia, WA

Everything was done in a very timely manner

2 years ago

Reply from American Home Shield

Hi Carol, Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner.

Mar. 30th, 2023

check_circle

Verified Customer

star star star star star

DEENA Macomb, MI

They have responded quickly and favorable

2 years ago

Reply from American Home Shield

Hi Deena, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Mar. 30th, 2023

check_circle

Verified Customer

star star star star star

Salvatore

Professional, friendly and on time service.

2 years ago

Reply from American Home Shield

Hi Salvatore, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Mar. 30th, 2023

check_circle

Verified Customer

star star star star star

BRUCE Chicago, IL

Quick response and easy to get service using website.

2 years ago

Reply from American Home Shield

Hi Bruce, We appreciate your feedback and hope you continue to enjoy American Home Shield.

Mar. 30th, 2023

check_circle

Verified Customer

star star star star star

LISA Woodstock, GA

Quick response time, professional service

2 years ago

Reply from American Home Shield

Hi Lisa, Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner.

Mar. 30th, 2023

check_circle

Verified Customer

star star star star star

Diane Best-Covington Raeford, NC

The feedback shared about the repairs made.

2 years ago

Reply from American Home Shield

Hi Diane, We appreciate your feedback and hope you continue to enjoy American Home Shield.

Mar. 30th, 2023

check_circle

Verified Customer

star star star star star

GEOFFREY McLean, VA

Lightning fast online claims process. Quality repairs.

2 years ago

Reply from American Home Shield

Hi Geoffrey, Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Mar. 30th, 2023

check_circle

Verified Customer

star star star star star

ERYN Conroe, TX

Friendly welcome and thorough explanation of benefits.

2 years ago

Reply from American Home Shield

Hi Eryn, We appreciate your feedback and hope you continue to enjoy American Home Shield.

Mar. 30th, 2023

check_circle

Verified Customer

star star star star star

ELMER Montgomery, TX

Like the guy he did a good job gave good advice

2 years ago

Reply from American Home Shield

Hi Elmer, We appreciate your feedback and hope you continue to enjoy American Home Shield.

Mar. 30th, 2023

check_circle

Verified Customer

star star_border star_border star_border star_border

ERICA Las Vegas, NV

So far not so good. I was mislead a representative confused me regarding a issue which resulted in my issue not getting resolved.

2 years ago

Reply from American Home Shield

Thank you for letting us know about your concerns regarding your request. I hate to hear that you were not satisfied with your experience. I would be happy to assist you with this matter. Please include your contract number if further assistance is needed.

Mar. 29th, 2023

check_circle

Verified Customer

star star star star star

Keith Steves San Antonio, TX

good quick service thorough efficient professional

2 years ago

Reply from American Home Shield

Hi Keith, Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Mar. 30th, 2023

check_circle

Verified Customer

star star star star star

Shahram Salamian Austin, TX

Quite responsive. Fast service from participating vendors

2 years ago

Reply from American Home Shield

Hi Shahram, Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Mar. 30th, 2023

check_circle

Verified Customer

star star star star star

ERIC Las Vegas, NV

I liked how easy and fast it was to get our issue resolved

2 years ago

Reply from American Home Shield

Hi Eric, Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner.

Mar. 30th, 2023

check_circle

Verified Customer

star star star star star

DENISE Chester, VA

Quick service and great people to work with.

2 years ago

Reply from American Home Shield

Hi Denise, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Mar. 30th, 2023

check_circle

Verified Customer

star star star star star

STEVE Boynton Beach, FL

Been great to work with and well worth the investment.

2 years ago

Reply from American Home Shield

Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner.

Mar. 27th, 2023

check_circle

Verified Customer

star star star star star

SHERYLL Avondale, AZ

Very helpful when I called. Quick service.

2 years ago

Reply from American Home Shield

Hi Sheryll, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Mar. 24th, 2023

check_circle

Verified Customer

star star star star star

Shailendra Parolkar Plano, TX

Professional and prompt service, value for money

2 years ago

Reply from American Home Shield

Hi Shailendra, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Mar. 24th, 2023

check_circle

Verified Customer

star star star star star

Donna Welborn Georgetown, TX

Quick response time, professional service.

2 years ago

Reply from American Home Shield

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Mar. 27th, 2023

check_circle

Verified Customer

star star star star star

EDWARD Fredericksburg, VA

Great employee relations with the home owner

2 years ago

Reply from American Home Shield

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Mar. 27th, 2023

check_circle

Verified Customer

star star star star_border star_border

ADAM Washington, DC

Too expensive, the previous claim required an additional payment while at my home.

2 years ago

Reply from American Home Shield

Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Mar. 27th, 2023

check_circle

Verified Customer

star star star star star

DEBORAH Las Vegas, NV

I like I don’t have to bother with contractors.

2 years ago

Reply from American Home Shield

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Mar. 23rd, 2023

check_circle

Verified Customer

star star star star star

adil rajput Denton, TX

over all great value for the money and good plans

2 years ago

Reply from American Home Shield

We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Mar. 23rd, 2023

check_circle

Verified Customer

star star star star star

JOANNE Las Vegas, NV

Efficient, fast, and quality service persons

2 years ago

Reply from American Home Shield

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Mar. 23rd, 2023

American Home Shield Reviews