American Home Shield: Read 34,871 User Reviews From Real Homeowners

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Verified Customer

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Linda Finnegan Philadelphia, PA

They are so prompt on getting the work done

2 years ago

Reply from American Home Shield

Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner.

Mar. 15th, 2023

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Verified Customer

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Mandi Willard

2 years ago

Reply from American Home Shield

Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Mar. 15th, 2023

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Verified Customer

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Antonio A. Blanco Suffolk, VA

Worth the investment, and the coverage is second to none.

2 years ago

Reply from American Home Shield

We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Mar. 15th, 2023

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Verified Customer

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DAISY Evansville, IN

I was very upset is it took six times for somebody to come out and it's still not working 100% but I'm really over it I definitely will be canceling.

2 years ago

Reply from American Home Shield

Daisy, Thank you for letting us know about your concerns regarding your request. I hate to hear that you were not satisfied with your experience. I would be happy to assist you with this matter.

Mar. 15th, 2023

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Verified Customer

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ponduri sriram Easton, PA

Reliable, professional and good customer service.

2 years ago

Reply from American Home Shield

Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Mar. 15th, 2023

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GEORGEANNA TURPIN Seattle, WA

So far everything has been resolved in a timely fashion.

2 years ago

Reply from American Home Shield

Hi Georgeanna, We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

Mar. 14th, 2023

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DOLORES

Customer service was welcomed appreciate it

2 years ago

Reply from American Home Shield

Hi Dolores,
We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

Mar. 10th, 2023

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Scott Taylor

I like the promptness and the professionalism.

2 years ago Edited March 22, 2023

Reply from American Home Shield

Hi Scott, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Mar. 23rd, 2023

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Kenneth Commette Naples, FL

Always easy to contact and respond very quickly

2 years ago

Reply from American Home Shield

Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner.

Mar. 8th, 2023

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Emerson Melo Chicago, IL

Excellent service. The staff and customer service are great

2 years ago

Reply from American Home Shield

Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner.

Mar. 8th, 2023

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GLENNA Houston, TX

Inefficient scheduling and lack of training with appt schedulers for service. Huge time waster for customer

2 years ago

Reply from American Home Shield

Thank you for letting us know about your concerns regarding your request. I hate to hear that you were not satisfied with your experience. I would be happy to assist you with this matter.

Mar. 8th, 2023

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Rick Whitehorn Kenner, LA

Fast response and competent service companies.

2 years ago Edited October 25, 2023

Reply from American Home Shield

Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner.

Mar. 8th, 2023

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Miguel Lopez Sanford, NC

Quick response and comprehensive coverage

2 years ago

Reply from American Home Shield

We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Mar. 8th, 2023

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MARCUS Miramar Beach, FL

Customer service played an important role

2 years ago

Reply from American Home Shield

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Mar. 8th, 2023

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Raven Hilliard Bessemer, AL

My service was timely and easy to schedule

2 years ago

Reply from American Home Shield

Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner.

Mar. 8th, 2023

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ROD Rock Hill, SC

really professional and prompt with their responses

2 years ago

Reply from American Home Shield

We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Mar. 8th, 2023

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Teri Klekar Portsmouth, VA

Had a great experience having two appliances repaired.

2 years ago

Reply from American Home Shield

Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Mar. 8th, 2023

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Connie Gipson Murrysville, PA

Have always repaired items in a pretty reasonable time frame

2 years ago

Reply from American Home Shield

Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner.

Mar. 8th, 2023

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ROSALIA Gilroy, CA

Very professional,,, this company it’s the best

2 years ago

Reply from American Home Shield

Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Mar. 8th, 2023

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George Spadie Shepherdsville, KY

Figured out the problem and fixed it quickly.

2 years ago

Reply from American Home Shield

We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Mar. 8th, 2023

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MONICA Sacramento, CA

very helpful fast and on time , friendly

2 years ago

Reply from American Home Shield

Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Mar. 8th, 2023

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DELNA Indio, CA

Really quick response. Great contractors

2 years ago

Reply from American Home Shield

Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner.

Mar. 8th, 2023

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Octavia Tolbert

Great experience and worth the money !!!

2 years ago

Reply from American Home Shield

Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner.

Mar. 8th, 2023

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JAMES Dallas, TX

Great service. So simple to achieve success

2 years ago

Reply from American Home Shield

Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Mar. 8th, 2023

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James Clovis, CA

I like that I was able to contact them on line

2 years ago

Reply from American Home Shield

We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Mar. 8th, 2023

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NANCY Dallas, TX

Very helpful, call back same day quick response

2 years ago

Reply from American Home Shield

Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner.

Mar. 8th, 2023

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TANYA Pine Bluff, AR

I was more than satisfied with the customer service.

2 years ago

Reply from American Home Shield

Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner.

Mar. 8th, 2023

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VICTOR Odenton, MD

Awesome to the highest level. Boyoung efficiency

2 years ago

Reply from American Home Shield

We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Mar. 8th, 2023

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Ruby Scott Port Arthur, TX

Very timely work with a great service team doing the work!

2 years ago

Reply from American Home Shield

Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Mar. 8th, 2023

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MARQUETTA Nashville, TN

Quick dispatch-next day and repaired as well

2 years ago

Reply from American Home Shield

We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Mar. 8th, 2023

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YEMY Fairburn, GA

very effective responds. receive a call back within 24hr

2 years ago

Reply from American Home Shield

Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Mar. 8th, 2023

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Ken Kessler Glen Allen, VA

They took care of our problem quickly and well!

2 years ago

Reply from American Home Shield

Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Mar. 8th, 2023

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Apalanzi Kambona Dar es Salaam, 02

Takes too long to get services done, repairman had to come home several times to complete his task.

2 years ago

Reply from American Home Shield

Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Mar. 8th, 2023

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I R

Sometimes they send good responsible companies. Other times just waist of $75 charge.

2 years ago

Reply from American Home Shield

Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Mar. 8th, 2023

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SHY McDonough, GA

Not worth the money I'm paying every month and I have to pay a co-pay for a company to come out, not satisfied.... Waste of money

2 years ago

Reply from American Home Shield

Hi Shy,
Thank you for letting us know about your concerns regarding your request. I hate to hear that you were not satisfied with your experience. I would be happy to assist you with this matter.

Mar. 3rd, 2023

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JESSICA Redding, CA

Easy to use, very responsive and good coverage.

2 years ago

Reply from American Home Shield

Hi Jessica, We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

Mar. 8th, 2023

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Atiq Sultani Elk Grove, CA

Reliable people, Fast service. Agent was friendly.

2 years ago

Reply from American Home Shield

Hi Atiq, Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Mar. 3rd, 2023

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JASON La Crosse, WI

They are friendly when I call them if I have any problems

2 years ago

Reply from American Home Shield

Hi Jason,
We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

Mar. 3rd, 2023

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C Patrick TX

I like the fast response and reliable technicians

2 years ago

Reply from American Home Shield

Hi C Patrick, Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Mar. 3rd, 2023

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JULIE TX

I liked the quality of word and knowledgeable employees

2 years ago

Reply from American Home Shield

Hi Julie, We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

Mar. 3rd, 2023

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TIANE Dallas, TX

Prompt service, professional service specialists.

2 years ago

Reply from American Home Shield

Hi Tiane,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Mar. 1st, 2023

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MILDRED Bakersfield, CA

Coverage!!! Promptness in services!!! Availability!!!

2 years ago

Reply from American Home Shield

We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Mar. 1st, 2023

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PEDRO Austin, TX

They always come thru, solve problems adequately

2 years ago

Reply from American Home Shield

Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner.

Mar. 1st, 2023

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JEFF Bellevue, NE

Problem resolved, professional demeanor.

2 years ago

Reply from American Home Shield

Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Mar. 1st, 2023

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MrJamessch Troy, MO

Very easy and problem fixed after 1 call

2 years ago

Reply from American Home Shield

Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Mar. 1st, 2023

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Deana Bracey Yucaipa, CA

they where on time, they called to make the appointment

2 years ago

Reply from American Home Shield

Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner.

Mar. 1st, 2023

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Tiggy Tech Pahrump, NV

Great people with great help you can trust.

2 years ago Edited January 10, 2024

Reply from American Home Shield

Dear Tiggy, We are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon.

Sincerely,

Kim

Sep. 22nd, 2023

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Charmaine Dorsey Dallas, TX

American homeshield is a great and reliable company.

2 years ago

Reply from American Home Shield

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Mar. 1st, 2023

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Katelyn White Pittsburgh, PA

It was nice that they took care of everything for me.

2 years ago

Reply from American Home Shield

Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner.

Mar. 1st, 2023

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ANTHONY

Great Service, Thank you for the Service to our dryer.

2 years ago

Reply from American Home Shield

Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner.

Mar. 1st, 2023

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