American Home Shield: Read 34,891 User Reviews From Real Homeowners

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Lenny Koll Prescott Valley, AZ

Quick response with a very qualified repairman

2 years ago Edited March 8, 2023

Reply from American Home Shield

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Feb. 23rd, 2023

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BUARI OSMAN Olney, MD

Prompt attention, service and follow up.

2 years ago

Reply from American Home Shield

Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner.

Feb. 23rd, 2023

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LARRY GA

They have helped me so far with everything I need

2 years ago Edited January 10, 2024

Reply from American Home Shield

Hi Larry, Thank you for letting us know about your concerns regarding your request. I hate to hear that you were not satisfied with your experience. I would be happy to assist you with this matter. Please provide your AHS contract number.

Feb. 23rd, 2023

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Marvin Wickline Mobile, AL

They do a good job, efficient and straight forward

2 years ago

Reply from American Home Shield

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Feb. 23rd, 2023

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JOHNGELENE Trussville, AL

My issue has not been resolved. I still waiting on an AHS supervisor to contact me regarding my problem (dishwasher).

2 years ago

Reply from American Home Shield

Hi Johngelene, Thank you for sharing your feedback. We would be glad to speak with you regarding AHS and the issues you have experienced.

Feb. 23rd, 2023

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ROGER Dallas, TX

I have a customer for 10yrs. Great service. No complaints

2 years ago

Reply from American Home Shield

Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Feb. 23rd, 2023

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BRUCE Houston, TX

Excellent service, on time and very knowledgeable

2 years ago

Reply from American Home Shield

Hi Bruce, Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner.

Feb. 22nd, 2023

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Adrienne Pinkney Waldorf, MD

reliable professional easy to work with andbcontact

2 years ago

Reply from American Home Shield

Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner.

Feb. 23rd, 2023

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M Fatool Fort Mill, SC

Scheduling service was quick and easy online.

2 years ago

Reply from American Home Shield

Hi M Fatool, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Feb. 22nd, 2023

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RASHEEDAH Winston-Salem, NC

What I do like is the urgency of your problem taken care of

2 years ago

Reply from American Home Shield

Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Feb. 23rd, 2023

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Michael Herrington Marianna, FL

Everything was awesome and everything was resolved.

2 years ago

Reply from American Home Shield

We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Feb. 23rd, 2023

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Susan Carter-Joyce Diamondhead, MS

My first experience was easy and successful.

2 years ago

Reply from American Home Shield

Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner.

Feb. 23rd, 2023

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NICK Palm Harbor, FL

Tom was helpful and got it done quickly.

2 years ago

Reply from American Home Shield

Hi Nick, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Feb. 22nd, 2023

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Jay Harris Washington, DC

This time is was great service, no issues or complaints.

2 years ago

Reply from American Home Shield

We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Feb. 23rd, 2023

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JAMES Lincoln, NE

I like the service we got in a timly way

2 years ago

Reply from American Home Shield

Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner.

Feb. 23rd, 2023

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Holly Zelm Chisago City, MN

Great, prompt service. Problem resolved.

2 years ago

Reply from American Home Shield

Hi Holly, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Feb. 22nd, 2023

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GOUTHAM Alamo, CA

Best service and super easy process to raise arequest

2 years ago

Reply from American Home Shield

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Feb. 23rd, 2023

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MICHAEL

AHS does a good job of sending qualified techs for repairs.

2 years ago

Reply from American Home Shield

We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Feb. 23rd, 2023

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PAMELA Arlington, TX

Requests for service are filled quickly and efficiently.

2 years ago

Reply from American Home Shield

Hi Pamela, Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Feb. 22nd, 2023

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Jon Peyton Kennewick, WA

Its very helpful and well worth the money.

2 years ago

Reply from American Home Shield

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Feb. 23rd, 2023

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Levine Visico Oakley, CA

I was happy my appliance was approved for replacement

2 years ago

Reply from American Home Shield

Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner.

Feb. 23rd, 2023

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Ruth Negron Davenport, FL

Just ok sometimes. Good Customer service should be priority.

2 years ago

Reply from American Home Shield

Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner.

Feb. 23rd, 2023

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BENNIE Tucson, AZ

Timely, reasonable cost and user friendly..

2 years ago

Reply from American Home Shield

Hi Bennie, Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner.

Feb. 22nd, 2023

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Tiffany Archambault Clermont, FL

Four months and my dishwasher still pours water on the floor. AHS keeps closing the ticket -

2 years ago

Reply from American Home Shield

Hi Tiffany, Thank you for letting us know about your concerns regarding your request. I hate to hear that you were not satisfied with your experience. I would be happy to assist you with this matter.

Feb. 22nd, 2023

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MELISSA Collinsville, OK

They get someone assigned and out the next day.

2 years ago

Reply from American Home Shield

We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Feb. 23rd, 2023

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Sandy Grady Phoenix, AZ

Easy, quick, polite, professional partners.

2 years ago

Reply from American Home Shield

Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Feb. 21st, 2023

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E Mann Snellville, GA

on time and resolved clogged drain quickly

2 years ago

Reply from American Home Shield

Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Feb. 17th, 2023

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nadia jacobs Oakley, CA

good service great support strongly recommend.

2 years ago

Reply from American Home Shield

Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner.

Feb. 17th, 2023

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FRED Birmingham, AL

Quick response. Quick service. Very friendly.

2 years ago

Reply from American Home Shield

Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner.

Feb. 17th, 2023

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jose luis diaz marroquin Clemmons, NC

Customer Service needs revamping. Support should be stateside as they are more familiar with the idiosyncrasies in this part of the world.

2 years ago

Reply from American Home Shield

Thank you for letting us know about your concerns regarding your request. I hate to hear that you were not satisfied with your experience. I would be happy to assist you with this matter.

Feb. 17th, 2023

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C. Edwards Three Rivers, MI

how fast my furnace/air-conditioner is being fixed

2 years ago Edited January 10, 2024

Reply from American Home Shield

Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner.

Feb. 17th, 2023

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Dr. Martel Anse' Perry Suffolk, VA

Great Service! On time, knowledge, responsibility

2 years ago

Reply from American Home Shield

Hi Dr. Perry,
Thank you for your feedback!

Feb. 15th, 2023

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Greg Donahue Phoenix, AZ

It was quick, easy and done per expectation.

2 years ago

Reply from American Home Shield

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Feb. 15th, 2023

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Laurette Anderson Kingsland, TX

Very prompt at getting my issue resolved.

2 years ago

Reply from American Home Shield

We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Feb. 15th, 2023

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Nicole Jones

The technician was exceptional and understood my issue.

2 years ago Edited January 10, 2024

Reply from American Home Shield

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Feb. 15th, 2023

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Bob Covel Belleville, IL

perfect job on time every time has only once

2 years ago

Reply from American Home Shield

Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Feb. 15th, 2023

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DENNIS Beckley, WV

Orange Mountain was very quick and good service.

2 years ago

Reply from American Home Shield

Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Feb. 15th, 2023

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DENSIE Trumbull, CT

They performed just as their policy stated.

2 years ago

Reply from American Home Shield

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Feb. 15th, 2023

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Darrick Henderson Sr. San Antonio, TX

Like the fact when I call I feel appreciated

2 years ago

Reply from American Home Shield

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Feb. 15th, 2023

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brenda Osborne Lake Havasu City, AZ

Quick response, professional, great customer service

2 years ago

Reply from American Home Shield

Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner.

Feb. 15th, 2023

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CONNIE Leonia, NJ

Fast action and quality work. Would recommend AHS

2 years ago

Reply from American Home Shield

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Feb. 15th, 2023

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David Plut Seattle, WA

Super easy to submit a claim. No hassles. Stuff gets fixed.

2 years ago

Reply from American Home Shield

Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Feb. 15th, 2023

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CONNIE Wichita, KS

Reliable service that’s quick and easy!!

2 years ago

Reply from American Home Shield

We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Feb. 15th, 2023

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Paul Orth Weatherford, TX

Response to requests for assistance, and providing results.

2 years ago

Reply from American Home Shield

Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner.

Feb. 15th, 2023

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JAMES San Antonio, TX

good to have, never know what will happen after years of owning equipments.

2 years ago

Reply from American Home Shield

Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner.

Feb. 15th, 2023

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SUE Sun City West, AZ

Professional and timely. Brad's plumbing is great!!!

2 years ago

Reply from American Home Shield

Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Feb. 15th, 2023

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Verleaner Lane South Holland, IL

Quick customer service and great follow-up!

2 years ago

Reply from American Home Shield

We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Feb. 15th, 2023

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ROBERT Cordova, TN

Jessica was very helpful and had all the correct answers.

2 years ago

Reply from American Home Shield

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Feb. 14th, 2023

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STELLA Hollywood, FL

AHS is the best! They respond quickly and effectively

2 years ago

Reply from American Home Shield

We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Feb. 14th, 2023

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MALCOLM GA

I have had a ticket since June 2022 to get attic fans replaced and still waiting. Bee passed back and forth several times

2 years ago

Reply from American Home Shield

Hi Malcolm, Thank you for letting us know about your concerns regarding your request. I hate to hear that you were not satisfied with your experience. I would be happy to assist you with this matter.

Feb. 13th, 2023

American Home Shield Reviews