American Home Shield: Read 34,871 User Reviews From Real Homeowners

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Levine Visico Oakley, CA

I was happy my appliance was approved for replacement

2 years ago

Reply from American Home Shield

Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner.

Feb. 23rd, 2023

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Ruth Negron Davenport, FL

Just ok sometimes. Good Customer service should be priority.

2 years ago

Reply from American Home Shield

Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner.

Feb. 23rd, 2023

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BENNIE Tucson, AZ

Timely, reasonable cost and user friendly..

2 years ago

Reply from American Home Shield

Hi Bennie, Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner.

Feb. 22nd, 2023

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Tiffany Archambault Clermont, FL

Four months and my dishwasher still pours water on the floor. AHS keeps closing the ticket -

2 years ago

Reply from American Home Shield

Hi Tiffany, Thank you for letting us know about your concerns regarding your request. I hate to hear that you were not satisfied with your experience. I would be happy to assist you with this matter.

Feb. 22nd, 2023

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MELISSA Collinsville, OK

They get someone assigned and out the next day.

2 years ago

Reply from American Home Shield

We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Feb. 23rd, 2023

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Sandy Grady Phoenix, AZ

Easy, quick, polite, professional partners.

2 years ago

Reply from American Home Shield

Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Feb. 21st, 2023

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E Mann Snellville, GA

on time and resolved clogged drain quickly

2 years ago

Reply from American Home Shield

Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Feb. 17th, 2023

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nadia jacobs Oakley, CA

good service great support strongly recommend.

2 years ago

Reply from American Home Shield

Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner.

Feb. 17th, 2023

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FRED Birmingham, AL

Quick response. Quick service. Very friendly.

2 years ago

Reply from American Home Shield

Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner.

Feb. 17th, 2023

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jose luis diaz marroquin Clemmons, NC

Customer Service needs revamping. Support should be stateside as they are more familiar with the idiosyncrasies in this part of the world.

2 years ago

Reply from American Home Shield

Thank you for letting us know about your concerns regarding your request. I hate to hear that you were not satisfied with your experience. I would be happy to assist you with this matter.

Feb. 17th, 2023

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C. Edwards Three Rivers, MI

how fast my furnace/air-conditioner is being fixed

2 years ago Edited January 10, 2024

Reply from American Home Shield

Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner.

Feb. 17th, 2023

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Dr. Martel Anse' Perry Suffolk, VA

Great Service! On time, knowledge, responsibility

2 years ago

Reply from American Home Shield

Hi Dr. Perry,
Thank you for your feedback!

Feb. 15th, 2023

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Greg Donahue Phoenix, AZ

It was quick, easy and done per expectation.

2 years ago

Reply from American Home Shield

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Feb. 15th, 2023

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Laurette Anderson Kingsland, TX

Very prompt at getting my issue resolved.

2 years ago

Reply from American Home Shield

We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Feb. 15th, 2023

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Nicole Jones

The technician was exceptional and understood my issue.

2 years ago Edited January 10, 2024

Reply from American Home Shield

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Feb. 15th, 2023

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Bob Covel Belleville, IL

perfect job on time every time has only once

2 years ago

Reply from American Home Shield

Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Feb. 15th, 2023

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DENNIS Beckley, WV

Orange Mountain was very quick and good service.

2 years ago

Reply from American Home Shield

Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Feb. 15th, 2023

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DENSIE Trumbull, CT

They performed just as their policy stated.

2 years ago

Reply from American Home Shield

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Feb. 15th, 2023

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Darrick Henderson Sr. San Antonio, TX

Like the fact when I call I feel appreciated

2 years ago

Reply from American Home Shield

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Feb. 15th, 2023

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brenda Osborne Lake Havasu City, AZ

Quick response, professional, great customer service

2 years ago

Reply from American Home Shield

Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner.

Feb. 15th, 2023

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CONNIE Leonia, NJ

Fast action and quality work. Would recommend AHS

2 years ago

Reply from American Home Shield

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Feb. 15th, 2023

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David Plut Seattle, WA

Super easy to submit a claim. No hassles. Stuff gets fixed.

2 years ago

Reply from American Home Shield

Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Feb. 15th, 2023

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CONNIE Wichita, KS

Reliable service that’s quick and easy!!

2 years ago

Reply from American Home Shield

We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Feb. 15th, 2023

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Paul Orth Weatherford, TX

Response to requests for assistance, and providing results.

2 years ago

Reply from American Home Shield

Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner.

Feb. 15th, 2023

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JAMES San Antonio, TX

good to have, never know what will happen after years of owning equipments.

2 years ago

Reply from American Home Shield

Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner.

Feb. 15th, 2023

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SUE Sun City West, AZ

Professional and timely. Brad's plumbing is great!!!

2 years ago

Reply from American Home Shield

Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Feb. 15th, 2023

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Verleaner Lane South Holland, IL

Quick customer service and great follow-up!

2 years ago

Reply from American Home Shield

We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Feb. 15th, 2023

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ROBERT Cordova, TN

Jessica was very helpful and had all the correct answers.

2 years ago

Reply from American Home Shield

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Feb. 14th, 2023

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STELLA Hollywood, FL

AHS is the best! They respond quickly and effectively

2 years ago

Reply from American Home Shield

We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Feb. 14th, 2023

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MALCOLM GA

I have had a ticket since June 2022 to get attic fans replaced and still waiting. Bee passed back and forth several times

2 years ago

Reply from American Home Shield

Hi Malcolm, Thank you for letting us know about your concerns regarding your request. I hate to hear that you were not satisfied with your experience. I would be happy to assist you with this matter.

Feb. 13th, 2023

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Anthony Correro Van Buren, AR

Easy claim filing procedures and quick response!

2 years ago Edited January 10, 2024

Reply from American Home Shield

We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Feb. 14th, 2023

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CHERYL Conway, AR

Usually a good response time, good value.

2 years ago

Reply from American Home Shield

Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner.

Feb. 14th, 2023

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GREGORY Fayetteville, GA

I like the prompt response to issues with qualified technicians.

2 years ago

Reply from American Home Shield

Hi Gregory, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Feb. 10th, 2023

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Gayla Mettler LA

They are always right on top of my claims!

2 years ago

Reply from American Home Shield

Hi Gayla, We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

Feb. 10th, 2023

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BRENT New Orleans, LA

Been easy to use and good contractors so far

2 years ago

Reply from American Home Shield

Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner.

Feb. 9th, 2023

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Lohmi Perez San Jose, CA

Prompt service. Knowledgeable technicians

2 years ago

Reply from American Home Shield

Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner.

Feb. 9th, 2023

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Kirk A Ballwin, MO

Very timely response to our issues with our furnace

2 years ago

Reply from American Home Shield

Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Feb. 9th, 2023

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Nicole Morales San Antonio, TX

ASAP plumbing did a great job and they are so nice!

2 years ago

Reply from American Home Shield

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Feb. 9th, 2023

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CLAYTON Slidell, LA

I really enjoyed their timeliness to attending our issue.

2 years ago

Reply from American Home Shield

Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Feb. 9th, 2023

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DONNITA Van Horn, TX

Amazing Professional Timely Polite Thorough

2 years ago

Reply from American Home Shield

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Feb. 8th, 2023

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BENJAMIN Ponte Vedra Beach, FL

Quick response and good repairman referral

2 years ago

Reply from American Home Shield

Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner.

Feb. 8th, 2023

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Cheryl James Richmond, VA

Easy to contact and great customer service.

2 years ago

Reply from American Home Shield

Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner.

Feb. 8th, 2023

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DEBORAH Louisville, KY

The professionalism of the service providers

2 years ago

Reply from American Home Shield

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Feb. 8th, 2023

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KENNETH Seattle, WA

Got what was not working fixed. Came timely.

2 years ago

Reply from American Home Shield

Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Feb. 8th, 2023

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Jim Wortham FL

Great service, they delivered a new washer.

2 years ago

Reply from American Home Shield

We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Feb. 8th, 2023

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Ron Tash Dayton, TX

Quick response and coverage of defective item.

2 years ago

Reply from American Home Shield

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Feb. 8th, 2023

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Amy Cox Fredericksburg, VA

Great job. Highly recommend. Quick and very affordable.

2 years ago

Reply from American Home Shield

Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Feb. 8th, 2023

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Daniel Sandy Glen Allen, VA

Service performed quickly and correctly.

2 years ago

Reply from American Home Shield

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Feb. 8th, 2023

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DANNY Westwego, LA

They always send great help excellent customer service

2 years ago

Reply from American Home Shield

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Feb. 8th, 2023

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EDWARD Las Vegas, NV

quick response to my claim and good work

2 years ago

Reply from American Home Shield

Hi Edward,
Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Feb. 8th, 2023

American Home Shield Reviews