American Home Shield: Read 34,293 User Reviews From Real Homeowners

star star star star star

Joaquin De La Cruz Tucson, AZ

Very professional and I’m very happy thank you

1 year ago

Reply from American Home Shield

Dear Joaquin, It's because of members like you that we continue to improve as a business. Please feel free to call us again when you need us. Sincerely, Mariah

Nov. 3rd, 2023

star star star star star

Vincent Howell Township, NJ

Outstanding service, professional and understood my needs.

1 year ago

Reply from American Home Shield

Vincent, We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know.

Sincerely,

Kim

Oct. 30th, 2023

star star star star star

juleward Portland, OR

Polite, efficient service by knowledgeable repair persons.

1 year ago

Reply from American Home Shield

Dear Juleward, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Mariah

Oct. 26th, 2023

star star star star star

Joann

This company follows through when you have a problem!

1 year ago

Reply from American Home Shield

Dear Joann, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Mariah

Oct. 18th, 2023

star star star star star_border

Darnell Hesperia, CA

Very professional and understanding. I received a call within 24 hours

1 year ago

Reply from American Home Shield

Dear Darnell, Wow! Thank you so much for the feedback. We appreciate your business.

Sincerely,

Kim

Sep. 22nd, 2023

star star star star star

Ann Le Sugar Land, TX

Good policies and flexible customer services.

1 year ago

Reply from American Home Shield

Dear Ann, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Mariah,

Sep. 20th, 2023

star star star star star

Conrad Indianapolis, IN

1 year ago

Reply from American Home Shield

Dear Conrad, It's because of members like you that we continue to improve as a business. Please feel free to call us again when you need us.

Sincerely,

Kim

Aug. 24th, 2023

star star star star star

Liz Autry

Easy to request service and always prompt!

1 year ago

Reply from American Home Shield

Liz, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Mariah

Sep. 6th, 2023

star star star star star

Gerardo Del Rio, TX

So far we have no complaints. Service has been great

1 year ago

Reply from American Home Shield

Gerardo, We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out to us again. Sincerely, Mariah

Sep. 6th, 2023

star star star star star_border

Ward San Antonio, TX

Process was easy. Electrician was very good. Locksmith was very good, as well.

1 year ago

Reply from American Home Shield

Ward, We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know.

Sincerely,

Kim

Sep. 6th, 2023

star star star star star

Betty Stewart

Professional and informative of future maintenance

1 year ago

Reply from American Home Shield

Dear Betty, We are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon.

Sincerely,

Kim

Sep. 6th, 2023

star star star star star

Christopher

Quick response every time I need them!!!

1 year ago

Reply from American Home Shield

Dear Christopher, Wow! Thank you so much for the feedback. We appreciate your business.

Sincerely,

Kim

Sep. 6th, 2023

star star star star star

Russell Grapevine, TX

They reacted to my request for a contractor right away

1 year ago

Reply from American Home Shield

Dear Russell, We greatly appreciate your loyalty to us and thank you again for sharing your experience.

Sincerely,

Kim

Sep. 5th, 2023

star star star star star

Michelle MO

Timely repair, the service man was excellent!

1 year ago

Reply from American Home Shield

Dear Michelle, We are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon.

Sincerely,

Kim

Sep. 5th, 2023

star star star star star

Dorothy

Claim filed promptly. Good company teferral

1 year ago

Reply from American Home Shield

Dorothy, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Mariah

Sep. 5th, 2023

star star star star star

Naga Alla

overall experience has been great and the ease of use

1 year ago

Reply from American Home Shield

Naga, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Mariah

Sep. 5th, 2023

star star star star star

Sergio Galindo

Had a dishwasher repair that went very well.

1 year ago

Reply from American Home Shield

Sergio, We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out to us again. Sincerely, Mariah

Aug. 28th, 2023

star star star star star

Delila Primer San Antonio, TX

1 year ago

Reply from American Home Shield

Delila, We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out to us again.

Sincerely,

Kim

Aug. 1st, 2023

star star star star star

Michelle San Antonio, TX

Prompt, respectful, courteous, and efficient

1 year ago

Reply from American Home Shield

Dear Michelle, I'd like to thank you for bringing this to our attention. I apologize for the difficulties you've been experiencing and would like to discuss this more. Feel free to contact me at bestco@ahs.com. Sincerely, Kim

Aug. 25th, 2023

star star star star star

MJ Evans, GA

Great value! Time saving and cost effective

1 year ago

Reply from American Home Shield

MJ, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Mariah

Aug. 24th, 2023

star star star star star

Danielle Modesto, CA

Very good customer service. Quality technicians.

1 year ago

Reply from American Home Shield

Danielle, We greatly appreciate your loyalty to us, and thank you again for sharing your experience. Sincerely, Mariah

Aug. 24th, 2023

star star star star star

Bobby

You got the job done and my people are satisfied

1 year ago

Reply from American Home Shield

Bobby, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Mariah

Aug. 24th, 2023

star star star star star

Ted Schneider

Delivers with timely results and meets expectations

1 year ago

Reply from American Home Shield

Ted, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Mariah

Aug. 24th, 2023

star star star star star

Kent

Great company to work with, works with vendors well

1 year ago

Reply from American Home Shield

Kent, We greatly appreciate your loyalty to us, and thank you again for sharing your experience. Sincerely, Mariah

Aug. 24th, 2023

star star star star star

tiare nimmo Gilbertsville, PA

Thank you for being on time and assisting with the issue.

1 year ago

Reply from American Home Shield

Tiare, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Mariah

Aug. 24th, 2023

star star star star star

Joe Gilstrap Arlington, TX

Professional technicians, ease of claims

1 year ago Edited September 6, 2023

Reply from American Home Shield

Joe, We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know. Sincerely, Mariah

Aug. 24th, 2023

star star star star star

Francis

Service is great and professional I would

1 year ago

Reply from American Home Shield

Francis, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Mariah

Aug. 24th, 2023

star star star star star

Ron Palm Coast, FL

Great,friendly service. Great repair tech.

1 year ago

Reply from American Home Shield

Dear Ron, We are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon.

Sincerely,

Kim

Aug. 24th, 2023

star star star star star

mary anne mancuso Phoenix, AZ

Very professional service. Polite, pleasant and very neat!

1 year ago

Reply from American Home Shield

Dear Mary Anne, It's because of members like you that we continue to improve as a business. Please feel free to call us again when you need us.

Sincerely,

Kim

Aug. 24th, 2023

star star star star star

Angel Pagan

Excellent services. The technician was very professional.

1 year ago

Reply from American Home Shield

Dear Angel, We greatly appreciate your loyalty to us and thank you again for sharing your experience.

Sincerely,

Kim

Aug. 24th, 2023

star star_border star_border star_border star_border

Kalen Plano, TX

Had to pay $1,950.00 out of pocket for common air conditioning repair. If you add the yearly fee and trade service, it’s not been a good deal.

1 year ago

Reply from American Home Shield

Kalen, We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know.

Sincerely,

Kim

Aug. 24th, 2023

star star star star star

Marcia Smith Anderson Kyle, TX

Great service so far and quick turnaround

1 year ago

Reply from American Home Shield

Marcia, We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know.

Sincerely,

Kim

Aug. 24th, 2023

star star star star star

Kate Wonders State Center, IA

Timely response and got the job done quickly

1 year ago

Reply from American Home Shield

Kate, We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out to us again.

Sincerely,

Kim

Aug. 24th, 2023

star star star star star

John Wasilla, AK

good customer service and easy to talk with

1 year ago

Reply from American Home Shield

John, We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know.

Sincerely,

Kim

Aug. 24th, 2023

star star star star star

Cassandra Greeneville, TN

Excellent service, would highly recommend

1 year ago

Reply from American Home Shield

Dear Cassandra, It's because of members like you that we continue to improve as a business. Please feel free to call us again when you need us.

Sincerely,

Kim

Aug. 24th, 2023

star star_border star_border star_border star_border

Edith Round Rock, TX

Not pleased with the a/c company they sent. They are trying to tell me that an hvac system that is less than 3 years old is not up to code.

1 year ago

Reply from American Home Shield

Edith, I'd like to thank you for bringing this to our attention. I apologize for the difficulties you've been experiencing and would like to discuss this more. Feel free to contact me at bestco@ahs.com. Sincerely, Mariah

Aug. 24th, 2023

star star star star star

Kendrick

Quick and easy to use their service, and reasonably priced.

1 year ago

Reply from American Home Shield

Dear Kendrick, We are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon.

Sincerely,

Kim

Aug. 23rd, 2023

star star star star star

Jocelyn Barton Montgomery, AL

I like that they are fast in servicing a request

1 year ago

Reply from American Home Shield

Dear Jocelyn, We greatly appreciate your loyalty to us and thank you again for sharing your experience.

Sincerely,

Kim

Aug. 23rd, 2023

star star star star star

James e Hudson TX

Seams to be a good company. Simple process

1 year ago

Reply from American Home Shield

James, We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know.

Sincerely,

Kim

Aug. 23rd, 2023

star star star star star

Daryl Cantonment, FL

Very prompt and professional service. Always

1 year ago

Reply from American Home Shield

Dear Daryl, We are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon.

Sincerely,

Kim

Aug. 23rd, 2023

star star star star star

Shatiik Aiken

I liked how fast they replaced my defected item in my home.

1 year ago

Reply from American Home Shield

Shatiik, It's because of members like you that we continue to improve as a business. Please feel free to call us again when you need us. Sincerely, Mariah

Aug. 23rd, 2023

star star star star star

Julie E Tampa, FL

Love the coverage , and ease of the claims.

1 year ago

Reply from American Home Shield

Julie, It's because of members like you that we continue to improve as a business. Please feel free to call us again when you need us. Sincerely, Mariah

Aug. 23rd, 2023

star star star star star

Tina Huff

Fast service . Fast claim resolution. Great Service!

1 year ago

Reply from American Home Shield

Tina, It's because of members like you that we continue to improve as a business. Please feel free to call us again when you need us. Sincerely, Mariah

Aug. 22nd, 2023

star star star star star

Wallace Purser Jackson, MS

PRODUCT IS GREAT. DOES WHAT IT SAYS ITS GOING TO DO.

1 year ago Edited August 22, 2023

Reply from American Home Shield

Wallace, We are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon. Sincerely, Mariah

Aug. 22nd, 2023

star star star star star

Kathy Espinoza

Always good service. Listens to my needs.

1 year ago

Reply from American Home Shield

Kathy, We are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon. Sincerely, Mariah

Aug. 22nd, 2023

star star star_border star_border star_border

Gail Brookings, SD

Responsiveness is very slow. Currently waiting for a settlement on a refrigerator issue and it has been over a month!!

1 year ago

Reply from American Home Shield

Gail, I'm so sorry for the problems you've been experiencing. Please reach out to us at bestco@ahs.com so we can discuss this further. Sincerely, Mariah

Aug. 24th, 2023

star star star star star

Wallice

The best service ever thank you for serving my home

1 year ago

Reply from American Home Shield

Wallice, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Mariah

Aug. 17th, 2023

star star star star star

Shirley Benjamin Decatur, GA

They are a reliable and trustworthy source.

1 year ago

Reply from American Home Shield

Shirley, It's because of members like you that we continue to improve as a business. Please feel free to call us again when you need us. Sincerely, Mariah

Aug. 17th, 2023

star star star star star

sstanley russell Denver, CO

They are very patient and that’s a good thing.

1 year ago

Reply from American Home Shield

Stanley, We greatly appreciate your loyalty to us and thank you again for sharing your experience. Sincerely, Mariah

Aug. 17th, 2023

star star star star star

Lisa Huntsville, AL

The timeliness, and the solving of the problem. Thank you.

1 year ago

Reply from American Home Shield

Lisa, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Mariah

Aug. 17th, 2023

American Home Shield Reviews