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American Home Shield Reviews

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8.9

Overall Score

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Roosevelt Williams, Jr. Las Vegas, NV

Great service, Great service, Great service, Great service!

5 years ago

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Reply from American Home Shield

Hi Roosevelt,
We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

Jun. 9th, 2020

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Mike Studio City, CA

Good services but sometimes a long wait for parts

5 years ago

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Reply from American Home Shield

Hi Mike,
We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

Jun. 9th, 2020

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Bill Escondido, CA

I find AHS to be helpful and responsive to my requests

5 years ago

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Reply from American Home Shield

Hi Bill,
We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

Jun. 10th, 2020

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Ruth Medina, OH

Great service and works with great contractors

5 years ago

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Reply from American Home Shield

Hi Ruth,
Thank you for taking the time to provide a rating. Your opinion is valued greatly and it helps us maintain excellent standard of service to our customers.

Jun. 10th, 2020

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Patricia Kay Smith Brush Prairie, WA

They are prompt and good service. I would recommend this service highly.

5 years ago

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Reply from American Home Shield

Hi Patricia,
We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Jun. 10th, 2020

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Nancy S Arlington, VA

Customer service was professional and timely

5 years ago

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Reply from American Home Shield

Hi Nancy,

We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Jun. 11th, 2020

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Cynthia Smith Kennesaw, GA

They were prompt, professional and neat.

5 years ago

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Reply from American Home Shield

Hi Cynthia,
We appreciate your feedback about your American Home SHield experience and the contractors that we provide. We hope you continue to enjoy!

Jun. 12th, 2020

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Charles Sacks Lawton, OK

Excellent, prompt, professional service.

5 years ago

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Reply from American Home Shield

Hi Charles,
We are pleased to hear about the excellent customer service you have received with AHS!

Jun. 11th, 2020

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Karen Triola Leander, TX

always timely and good people sent to do repairs

5 years ago

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Reply from American Home Shield

Good afternoon Karen,
We are pleased to hear about the excellent customer service you have received with AHS!

Jun. 11th, 2020

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Jody Steinlauf

They go out of their way not to properly fix items. There customer service reps do not understand their services.

5 years ago

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Reply from American Home Shield

Hi Jody,
Thank you for letting us know know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately.

Jun. 13th, 2020

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Gail Willoughby

reliable service and quick response. Good customer service

5 years ago

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Reply from American Home Shield

Hi Gail,
I am pleased to hear about the excellent service you have received. I hope you continue to enjoy!

Jun. 10th, 2020

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Faye Thompson-Wilson

Great service every time I’ve had to put a claim in.

5 years ago

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Reply from American Home Shield

Hi Faye,
I am pleased to hear about the excellent service you have received. I hope you continue to enjoy!

Jun. 11th, 2020

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Heidi

Good service, I am getting out of the insurance what I need. Thank you!

5 years ago

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Reply from American Home Shield

Hi Heidi,
Your feedback is greatly appreciated!

Jun. 12th, 2020

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Carla White

Everything went smooth and no problems at all.

5 years ago

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Reply from American Home Shield

Hi Carla,
We are pleased to hear about your excellent service experience.

Jun. 10th, 2020

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Stecher Y

Professional staff providing great customer service

5 years ago

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Reply from American Home Shield

Hi Stecher,
We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

Jun. 11th, 2020

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Kelley Nickerson Uxbridge, MA

Long hold times to speak to someone & too many restrictions on service and what is covered

5 years ago

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Reply from American Home Shield

Hi Kelley,
I would be glad to speak with you and discuss your AHS experience to have the faucets repaired.

Jun. 13th, 2020

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Sophia Shuler Sicklerville, NJ

Easy claim process, excellent communication

5 years ago

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Reply from American Home Shield

Hi Sophia,
We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

Jun. 11th, 2020

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Ed Cerritos, CA

Easy request, quick and clean service so far

5 years ago

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Reply from American Home Shield

Hi Ed,
Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain excellent standard of service to our customers.

Jun. 4th, 2020

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Mark Agoura Hills, CA

Always excellent service good contractors

5 years ago

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Reply from American Home Shield

Hi Mark,
Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain excellent standard of service to our customers.

Jun. 3rd, 2020

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Simon Ybarra Riverside, CA

They have been dependable and a great value for us.

5 years ago

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Reply from American Home Shield

Hi Simon,
Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Jun. 2nd, 2020

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Nicole Soto Lancaster, CA

Very helpful and informative, kept me updated

5 years ago

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Reply from American Home Shield

Hi Nicole,
Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Jun. 2nd, 2020

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Jesse H. Waller Fresno, CA

AHS responds to my request for repairs timely.

5 years ago

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Reply from American Home Shield

Hi Jesse,
We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

Jun. 2nd, 2020

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Marsha Sanders Eureka, CA

This company is prompt, competent, and follows up.

5 years ago

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Reply from American Home Shield

Hi Marsha,

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Jun. 3rd, 2020

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Kent Salem, OR

No questions, just had the problems resolved

5 years ago

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Reply from American Home Shield

Hi Kent,
We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

Jun. 2nd, 2020

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Amos Snoddy Anchorage, AK

Prompt & professional. Great coverage for everything

5 years ago

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Reply from American Home Shield

Hi Amos,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Jun. 2nd, 2020

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Kecha Tripp

Fast and efficient service easy to get alone

5 years ago

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Reply from American Home Shield

Hi Kecha,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Jun. 2nd, 2020

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Daljit Singh

The service was excellent and professionally satisfactory.

5 years ago

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Reply from American Home Shield

Hi Daljit,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Jun. 4th, 2020

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Jeannette Summers

easy to work with and always helpful and professional

5 years ago

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Reply from American Home Shield

Hi Jeannette,
Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain excellent standard of service to our customers.

Jun. 2nd, 2020

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Harold Zeigler

Service has always been great that is why why we have AHS

5 years ago

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Reply from American Home Shield

Hi Harold,
Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain excellent standard of service to our customers.

Jun. 3rd, 2020

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Sophia Pierce

Staff are knowledgeable and very professional at all times.

5 years ago

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Reply from American Home Shield

HI Sophia,
We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Jun. 2nd, 2020

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Guadalupe Cervantes Williams

They are responsive, professional, and customer oriented.

5 years ago

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Reply from American Home Shield

Hi Guadalupe,
Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain excellent standard of service to our customers.

Jun. 4th, 2020

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Janice Schaffer

they are always pleasant and cooperative when I need help.

5 years ago

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Reply from American Home Shield

Hi Janice,

I am pleased to hear about the excellent service you have received. I hope you continue to enjoy!

Jun. 2nd, 2020

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Lynnetta Shobayo

The plumber was timely, informative, and professional.

5 years ago

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Reply from American Home Shield

Hi Lynnetta,
We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Jun. 2nd, 2020

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Gordon Weller

They get the job scheduled and done quickly.

5 years ago

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Reply from American Home Shield

Hi Gordo,
Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain excellent standard of service to our customers.

Jun. 2nd, 2020

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Joyce Carroll Wilson

The technician assessed the problem quickly and accurately.

5 years ago

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Reply from American Home Shield

Hi Joyce,
Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Jun. 2nd, 2020

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Lee Telfer

The attending plumber was the very best.

5 years ago

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Reply from American Home Shield

Hi Lee,
Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain excellent standard of service to our customers.

Jun. 2nd, 2020

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Andrew

Quick and efficient. Fixed another contractors mistakes.

5 years ago

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Reply from American Home Shield

Hi Andrew,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Jun. 2nd, 2020

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Glenda

You are on hold forever to talk to them. Then you get disconnected and have to start over. A two to three hour process

5 years ago

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Reply from American Home Shield

Hi Glenda,
I hate to hear about your most recent ervice experiene and the hold time. I would be glad to speak with you and assist.

Jun. 4th, 2020

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Joyce Savage Norfolk, VA

Very good customer service and Prompt service

5 years ago

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Reply from American Home Shield

Hi Joyce,
We hope you continue to enjoy the prompt and professional service that American Home SHield provides!

Jun. 5th, 2020

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Jeff Rover Sanford, NC

good value for the cost, prompt response to issues

5 years ago

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Reply from American Home Shield

Hi Jeff,
We hope you continue to enjoy the prompt and professional service that American Home SHield provides!

Jun. 5th, 2020

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ANTHONY G SNEED Mount Pleasant, SC

Fast, friendly, knowledgeable, respectiful.

5 years ago

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Reply from American Home Shield

Good afternoon Anthony,

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Jun. 5th, 2020

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Johnny Sharp Decatur, GA

Great customer service and warranty coverage.

5 years ago

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Reply from American Home Shield

Hi Johnny,
I am pleased to hear about the excellent service you have received. I hope you continue to enjoy!

Jun. 4th, 2020

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Marilyn Turner Lawrenceville, GA

They always provide reputable companies to send...

5 years ago

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Reply from American Home Shield

Hi Marilyn,
I am pleased to hear about the excellent service you have received. I hope you continue to enjoy!

Jun. 4th, 2020

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Louise Ponte Vedra, FL

They replaced my washer at no cost to me

5 years ago

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Reply from American Home Shield

Good afternoon Louise,
We really appreciate you taking the time to share your experience with us. We look forward to servicing you again soon.

Jun. 5th, 2020

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Bo Storey Panama City Beach, FL

My fridge is working but has a vacuum leak. It should be replaced and no one has called me. No confidence you will do the right thing.

5 years ago

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Reply from American Home Shield

Hi Bo,
Thank you for posting a review and we’re sorry to hear that your experience was not of the quality you expected. We would like the opportunity to speak with you.

Jun. 7th, 2020

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Esther Sanchez Orlando, FL

Good service and prontitud and very kind atención.

5 years ago

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Reply from American Home Shield

Good afternoon Esther,
We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

Jun. 7th, 2020

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Ray S Huntsville, AL

Responsiveness and quality of service providers

5 years ago

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Reply from American Home Shield

Hi Ray,

Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain excellent standard of service to our customers.

Jun. 5th, 2020

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KLS Memphis, TN

Service was handled in a very professional manner.

5 years ago

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Reply from American Home Shield

Hi KLS,
Thank you so much for taking the time to leave us this amazing review.

Jun. 4th, 2020

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Steve Lancaster, OH

Prompt and efficient service with reputable companies.

5 years ago

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Reply from American Home Shield

Hi Steve,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Jun. 4th, 2020

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Heather Hudson, OH

Excellent service. Fast response when service is required.

5 years ago

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Reply from American Home Shield

Hi Heather,
I am pleased to hear about the excellent service you have received. I hope you continue to enjoy!

Jun. 4th, 2020

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