American Home Shield: Read 34,908 User Reviews From Real Homeowners

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Verified Customer

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Larry Tucker

Great customer service with excellent service providers.

6 years ago

Reply from American Home Shield

Good afternoon Larry,

We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

May. 23rd, 2020

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Verified Customer

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Mark Selby

Quality trades fir the price, customer satisfaction

6 years ago

Reply from American Home Shield

Hi Mark,
Thank you for providing us with feedback about your AHS experience. We hope you continue to enjoy the coverage and ease of cost we provide!

May. 20th, 2020

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Verified Customer

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Paula Stewart

Did a great job for us, when we had A/C problems.

6 years ago

Reply from American Home Shield

Hi Paula,
We appreciate your feedback about the AC repairs that were completed!

May. 20th, 2020

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Verified Customer

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Felton Randall

They came right away and fixed my problem.

6 years ago

Reply from American Home Shield

Hi Felton,
I am pleased to hear about the excellent service you have received. I hope you continue to enjoy!

May. 22nd, 2020

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Verified Customer

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Beverly

prompt service and good service personnel

6 years ago

Reply from American Home Shield

Hi Beverly,

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

May. 20th, 2020

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Verified Customer

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Jav Torres

Mis information to customer, was told would not pay service fee because I had already paid over 600 to Plumer, ended up still paying it.

6 years ago

Reply from American Home Shield

Hi Jav,
We understand your disappointment. It’s important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately.

May. 20th, 2020

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Verified Customer

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Duncan Siler

Quick resonce time when serviceses are being requsted.

6 years ago

Reply from American Home Shield

Hi Duncan, thanks so much for your positive feedback. We’re so glad that we were able to service your home in a timely manner.

May. 20th, 2020

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Verified Customer

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Craig Poling

Great service, easy to schedule, good value

6 years ago

Reply from American Home Shield

Hi Craig,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

May. 22nd, 2020

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Verified Customer

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Christina

fast response time when making a request, ease of obtaining service

6 years ago

Reply from American Home Shield

Good afternoon Christina, thank you so much for taking the time to provide feedback. We are so delighted that you rate our service as 5 star as we strive to provide just that for all our customers. We Look forward to servicing you again soon. Best Wishes.

May. 20th, 2020

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Verified Customer

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Todd Sriro

Super fast. Good relationship with contractors.

6 years ago

Reply from American Home Shield

HiTodd,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

May. 20th, 2020

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Verified Customer

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Roselyn

I have always had amazing service when I need it

6 years ago

Reply from American Home Shield

Hi Roselyn,
Thank you for the wonderful review and for taking the time to share your feedback with American Home Shield. Our priority is customer service and we are ecstatic that we met that mark!

May. 20th, 2020

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Verified Customer

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Sharon Rivera

they are prompt and professional and very curteous

6 years ago

Reply from American Home Shield

Hi Sharon,

We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

May. 20th, 2020

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Verified Customer

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Valerie Starr

Excellent customer service from start to finish.

6 years ago

Reply from American Home Shield

Good afternoon Valerie,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

May. 19th, 2020

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Verified Customer

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Pamela Schaup

Always take care of my needs in blazing speed!

6 years ago

Reply from American Home Shield

Hi Pamela,
We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

May. 22nd, 2020

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Verified Customer

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Lisa Vanacore

Fast service and financially beneficial for me

6 years ago

Reply from American Home Shield

Hi Lisa,

Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

May. 25th, 2020

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Verified Customer

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Ms. Writt

When I eventually connected with the service provider my issue was resolved

6 years ago

Reply from American Home Shield

Hi Ms. Writt,

Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

May. 25th, 2020

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Verified Customer

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Marcia

Professional and immediate service provided.

6 years ago

Reply from American Home Shield

Hi Marcia
Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

May. 25th, 2020

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Verified Customer

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Cathy Vollbrecht

Quick response and good service from contractors.

6 years ago

Reply from American Home Shield

Hi Cathy,
Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain excellent standard of service to our customers.

May. 25th, 2020

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Verified Customer

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William

Customer service and quick service response to issues.

6 years ago

Reply from American Home Shield

Hi William,
We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

May. 25th, 2020

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Verified Customer

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Jim

Prompt response, easy of web navigation.

6 years ago

Reply from American Home Shield

Hi Jim,
We are pleased to hear about the ease of use that the online portal provides!

May. 25th, 2020

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Verified Customer

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Linda Vaughan

They really are concern of your problems

6 years ago

Reply from American Home Shield

Hi Linda,
thank you so much for taking the time to provide feedback. We are so delighted that you rate our service as 5 star as we strive to provide just that for all our customers. We Look forward to servicing you again soon. Best Wishes.

May. 25th, 2020

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Verified Customer

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James Todd

They use very good companies to fix appliances.

6 years ago

Reply from American Home Shield

Hi James,
We hope you continue too enjoy American Home Shield and the coverage we provide!

May. 26th, 2020

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Verified Customer

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Bianca

Quick response. And job completed quickly

6 years ago

Reply from American Home Shield

Hi Bianca,

Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

May. 25th, 2020

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Verified Customer

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Jennifer States Young

Service is complete and I am happy with the work done.

6 years ago

Reply from American Home Shield

Hi Jennifer,

Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

May. 25th, 2020

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Verified Customer

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Paul

Super job in timely manner. I recommend.

6 years ago

Reply from American Home Shield

Hi Paul,
We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

May. 25th, 2020

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Verified Customer

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victor

Never had a problem with them, always fix what I needed

6 years ago

Reply from American Home Shield

Hi Victor,
We hope you continue to enjoy AHS and the c overage we provide!

May. 23rd, 2020

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Verified Customer

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Melanie

Prompt response, excellent service, total coverage

6 years ago

Reply from American Home Shield

Hi Melanie,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

May. 25th, 2020

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Verified Customer

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Larry tran

Good service fast and easy to understand

6 years ago

Reply from American Home Shield

Hi Larry,
I am pleased to hear about the excellent service you have received. I hope you continue to enjoy!

May. 23rd, 2020

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Verified Customer

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Roger Indianapolis, IN

On time , get the job done for what they say.

6 years ago

Reply from American Home Shield

Hi Roger,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

May. 5th, 2020

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Verified Customer

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Alex Tooele, UT

They are very good and have covered what has been needed.

6 years ago

Reply from American Home Shield

Hi Alex,

Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

May. 5th, 2020

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Verified Customer

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Amanda The Colony, TX

They were super helpful throughout the process!

6 years ago

Reply from American Home Shield

Hi Amanda,
Thanks for your trust, we're thankful for amazing customers like you.

May. 6th, 2020

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Verified Customer

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Cierra Washington Belleville, IL

Very responsible and have quick resolution

6 years ago

Reply from American Home Shield

Hi Cierra,
We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

May. 5th, 2020

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Verified Customer

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Cindy Tivey Saint Augustine, FL

They were supportive in my repair needs.

6 years ago

Reply from American Home Shield

Hi Cindy,
We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

May. 5th, 2020

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Verified Customer

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Debbie Thrush Georgetown, TX

fixed the problem quickly, professional, safe

6 years ago

Reply from American Home Shield

Hi Debbie,
We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

May. 4th, 2020

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Verified Customer

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Jennifer Pickett North Las Vegas, NV

Fast and never had a issue getting problem resolved

6 years ago

Reply from American Home Shield

HI Jennifer,
Thank you for the wonderful review and for taking the time to share your feedback with American Home Shield. We hope you continue to enjoy the fast and efficient repairs we provide.

May. 4th, 2020

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Verified Customer

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Jo Ann Steinhauser Lubbock, TX

Take care of my problem quickly and professionally.

6 years ago

Reply from American Home Shield

Hi Jo Ann,

Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

May. 5th, 2020

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Verified Customer

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jocelyn weston Clinton, MD

very reliable . i have a customer with AHS for many years.

6 years ago

Reply from American Home Shield

Hi Jocelyn,
We appreciate your patronage over the years!
Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain excellent standard of service to our customers.

May. 5th, 2020

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Verified Customer

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Laurie Salem, VA

Not a bogus company. They deliver on their promises

6 years ago

Reply from American Home Shield

Hi Laurie,
We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

May. 5th, 2020

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Verified Customer

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Marico San Antonio, TX

Great customer service, reliable, dependable, & trustworthy

6 years ago

Reply from American Home Shield

HI Marico,

Thank you for the wonderful review and for taking the time to share your feedback with American Home Shield. We hope you continue to enjoy the fast and efficient repairs we provide.

May. 4th, 2020

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Verified Customer

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Michael Shedd The Colony, TX

Have always been expedient with any need we've had

6 years ago

Reply from American Home Shield

Hi Michael,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

May. 5th, 2020

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Verified Customer

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Michael Turcotte Cypress, TX

Efficient process, quick reply, quality vendor

6 years ago

Reply from American Home Shield

Hi Michael,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

May. 6th, 2020

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Verified Customer

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Anonymous Spring, TX

Easy to use; friendly; problem resolved very quickly

6 years ago

Reply from American Home Shield

Hi,
We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

May. 5th, 2020

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Verified Customer

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P Rankin Wickenburg, AZ

Thorough and found companies to do the repairs quickly.

6 years ago

Reply from American Home Shield

Hi P,
We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

May. 5th, 2020

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Verified Customer

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Patrick Wayne Burbank, CA

Very satisfied with the workAlso it was very reliable

6 years ago

Reply from American Home Shield

Hi Patrick,
It was a pleasure serving you. I really appreciate you taking the time to share your feedback and being so open with us.

May. 6th, 2020

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Verified Customer

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Ralph & Ann Penuell Lindale, TX

Performance, Professional, Great Service people!

6 years ago

Reply from American Home Shield

Hi Ralph & Ann, thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain excellent standard of service to our customers.

May. 4th, 2020

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Verified Customer

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Anna Reber Las Vegas, NV

AHS handled my claim efficiently and in a timely manner.

6 years ago

Reply from American Home Shield

Hi Anna,
Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain excellent standard of service to our customers. We strive to provide you with a fast and professional experience.

May. 7th, 2020

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Verified Customer

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Donna Tabor Dixon, CA

They took care of the problem right away.

6 years ago

Reply from American Home Shield

Hi Donna,
I am pleased to hear about the excellent service you have received. I hope you continue to enjoy!

May. 6th, 2020

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Verified Customer

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Herb Plano, TX

Job well done. Service man was very professional

6 years ago

Reply from American Home Shield

Hi Herb,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

May. 6th, 2020

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Verified Customer

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Joseph Smith Lawrenceville, GA

Response Rate, Problem Solving, Customer Service!

6 years ago

Reply from American Home Shield

Hi Joseph,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

May. 7th, 2020

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Verified Customer

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Margeline Roberts Beltsville, MD

He was very efficient and knowledgeable.

6 years ago

Reply from American Home Shield

Hi Margeline,
I'm happy you're pleased with the results and that we were able to help. If there's anything else we can do to help, please let us know

May. 6th, 2020

American Home Shield Reviews