American Home Shield: Read 34,871 User Reviews From Real Homeowners

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Verified Customer

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Bikash Shrestha

Excellent service Very punctual and reliable

5 years ago

Reply from American Home Shield

Hi Bikash,
Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain excellent standard of service to our customers.

May. 25th, 2020

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Verified Customer

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Tiffany Velishka

They have been Efficient, timely, and affordable

5 years ago

Reply from American Home Shield

Hi Tiffany,

Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

May. 25th, 2020

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Verified Customer

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Hanu

they attended to our complaint, promptly.

5 years ago

Reply from American Home Shield

Hi Hanu,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

May. 25th, 2020

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Verified Customer

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Jack Smith

Good service and responsive and follow up

5 years ago

Reply from American Home Shield

Hi Jack,
Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain excellent standard of service to our customers.

May. 25th, 2020

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Verified Customer

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Shirley

Was over 24 hours, before I heard from repair person. Had to call AHS TWICE.

5 years ago

Reply from American Home Shield

Hi Shirley,
Your feedback is more than appreciated.

May. 26th, 2020

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Verified Customer

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Denise

Quick service , value, customer service is good

5 years ago

Reply from American Home Shield

Hi Denis,
We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

May. 22nd, 2020

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Verified Customer

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Linda S

Professional Contractors and Warranty Coverage

5 years ago

Reply from American Home Shield

Hi Linda,

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

May. 25th, 2020

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Verified Customer

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Steve Zurhellen

They have always lived up to their contract with me.

5 years ago

Reply from American Home Shield

Hi Steve,

It is a pleasure to read our feedback about your AHS experience over the past 25 years! We hope you continue to enjoy the customer service and contractors that have serviced your home repairs!

May. 23rd, 2020

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Verified Customer

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Lynn Stacy

Easy to use, great value, lots of coverage options

5 years ago

Reply from American Home Shield

Hi Lynn,

Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

May. 25th, 2020

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Verified Customer

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EVT

they use companies with the lowest rtaes and sometimes they are not that efficient

5 years ago

Reply from American Home Shield

Hi EVT,
Thank you for letting us know know about this. Your feedback helps us get better.

May. 26th, 2020

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Verified Customer

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Candice Williams

I still haven’t heard back about my oven and what you guys are prepared to do

5 years ago

Reply from American Home Shield

Hi Candice,
I hate to hear about the oven repairs that have not been completed. I would be glad to speak with you and get the issues resolved.

May. 20th, 2020

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Verified Customer

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Waltraud Sullivan

I’m with AHS for 25 years and I never was denied a claim.

5 years ago

Reply from American Home Shield

Good morning Waltraud,
We can't thank you enough for your patronage over the past 25 years! Thank you so much for your positive feedback and for taking the time to post this review. It's our customers that allow us to constantly improve the way we do business, one of which we're really proud of, the quick response time you've been experiencing.

May. 19th, 2020

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Verified Customer

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A J Redding Sr

They’re prompt and focused & knowlegeable

5 years ago

Reply from American Home Shield

Hi AJ,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

May. 19th, 2020

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Verified Customer

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Maria saenz

We had to call back for the same problem to be fixed, we were told they would come in a few days and they never showed up,

5 years ago

Reply from American Home Shield

Good morning Maria,
I hate to hear about the unsatisfactory experience with the company. I would be glad to speak with you and get the issue resolved.

May. 20th, 2020

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Verified Customer

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Juanita Wright

They Are A Professional Company Very Good Customer Service

5 years ago

Reply from American Home Shield

Good morning Juanita,

We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

May. 20th, 2020

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Verified Customer

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Kristina

2 out of the 3 times I have used them it was extermley simple!

5 years ago

Reply from American Home Shield

Hi Kristina,
We really appreciate you taking the time out to share your American Home Shield experience with us!

May. 18th, 2020

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Verified Customer

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Ricarte

Fast service, good coverage, worth the price of warranty

5 years ago

Reply from American Home Shield

Hi Ricarte,
Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

May. 20th, 2020

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Verified Customer

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Neha Patel

For fast response and very good satisfaction service

5 years ago

Reply from American Home Shield

Hi Neha,

Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

May. 22nd, 2020

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Verified Customer

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Mat Warren

Prompt and reliable service ata fair price

5 years ago

Reply from American Home Shield

Hi Mat,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

May. 25th, 2020

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Verified Customer

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Sam

Service is always on time and professional

5 years ago

Reply from American Home Shield

Hi Sam,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

May. 25th, 2020

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Verified Customer

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Fernando

Quick online process and great service repair turnaround

5 years ago

Reply from American Home Shield

Hi Fernando,

I am pleased to hear about the excellent service you have received. I hope you continue to enjoy!

May. 25th, 2020

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Verified Customer

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Beverly thompson

They never fix anything and their workers are always trying to get paid for the job that they should becdoingmake extra money leftl

5 years ago

Reply from American Home Shield

Hi Beverly,
Thank you for posting a review and we’re sorry to hear that your experience was not of the quality you expected. We would like the opportunity to speak with you and get the issues resolved.

May. 26th, 2020

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Verified Customer

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angelo Saverino

quality of repairman was truly professional

5 years ago

Reply from American Home Shield

Hi Angelo,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional contractors to complete each repair. We hope you continue to enjoy the coverage we provide!

May. 20th, 2020

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Verified Customer

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Gary Slavin

They honor their commitments as documented.

5 years ago

Reply from American Home Shield

Hi Gary,
Thank you for the wonderful review and for taking the time to share your feedback with AHS. Our priority is customer service and we are ecstatic that we met that mark!

May. 20th, 2020

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Verified Customer

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Jim Watson

Showed up on time and fixed my problem quickly

5 years ago

Reply from American Home Shield

HI Jim,
Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain excellent standard of service to our customers.

May. 25th, 2020

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Verified Customer

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Jeff robb

Every thing was good, kept in loop and did a good job

5 years ago

Reply from American Home Shield

Hi Jeff,
We are thrilled to have you as part of the AHS family! Thank you for sharing your kind words with us. It means the world to us and to our entire team! We look forward to serving you again soon!

May. 20th, 2020

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Verified Customer

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joseph vanderwal

awesome tech, very informative of the job he was doing

5 years ago

Reply from American Home Shield

Hi Joseph,
We hope you continue to enjoy the techs hat AHS provides!

May. 23rd, 2020

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Verified Customer

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Danielle Peterson

So far, they've been quick with sending contractors to my home

5 years ago

Reply from American Home Shield

Hi Danielle.
Thank you for the wonderful review and for taking the time to share your feedback with American Home Shield. Our priority is customer service and we are ecstatic that we met that mark!

May. 20th, 2020

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Verified Customer

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Clearlis Annette Starr

Easy to work with! Gets the job done! Great

5 years ago

Reply from American Home Shield

Hi Clearlis,

Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

May. 22nd, 2020

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Verified Customer

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Terry

Great service quick effective fast trustworthy

5 years ago

Reply from American Home Shield

Hi Terry,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

May. 20th, 2020

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Verified Customer

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Linda

Easy to access and pleased with service.

5 years ago

Reply from American Home Shield

Hi Linda,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with a smooth service experience.

May. 20th, 2020

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Verified Customer

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Angela

Within a weeks time I am given my repair persons contact

5 years ago

Reply from American Home Shield

Hi Angela,
We are thrilled to have you as part of the AHS family! Thank you for sharing your kind words with us. It means the world to us and to our entire team! We look forward to serving you again soon!

May. 20th, 2020

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Verified Customer

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Florenda t.

The worker's came in a timely manner they were professional

5 years ago

Reply from American Home Shield

Hi Florenda,
We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

May. 25th, 2020

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Verified Customer

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Malisa Williams

Prompt with customer service and and great rates

5 years ago

Reply from American Home Shield

Hi Malisa,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

May. 20th, 2020

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Verified Customer

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Larry Tucker

Great customer service with excellent service providers.

5 years ago

Reply from American Home Shield

Good afternoon Larry,

We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

May. 23rd, 2020

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Verified Customer

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Mark Selby

Quality trades fir the price, customer satisfaction

5 years ago

Reply from American Home Shield

Hi Mark,
Thank you for providing us with feedback about your AHS experience. We hope you continue to enjoy the coverage and ease of cost we provide!

May. 20th, 2020

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Verified Customer

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Paula Stewart

Did a great job for us, when we had A/C problems.

5 years ago

Reply from American Home Shield

Hi Paula,
We appreciate your feedback about the AC repairs that were completed!

May. 20th, 2020

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Verified Customer

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Felton Randall

They came right away and fixed my problem.

5 years ago

Reply from American Home Shield

Hi Felton,
I am pleased to hear about the excellent service you have received. I hope you continue to enjoy!

May. 22nd, 2020

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Verified Customer

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Beverly

prompt service and good service personnel

5 years ago

Reply from American Home Shield

Hi Beverly,

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

May. 20th, 2020

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Verified Customer

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Jav Torres

Mis information to customer, was told would not pay service fee because I had already paid over 600 to Plumer, ended up still paying it.

5 years ago

Reply from American Home Shield

Hi Jav,
We understand your disappointment. It’s important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately.

May. 20th, 2020

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Verified Customer

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Duncan Siler

Quick resonce time when serviceses are being requsted.

5 years ago

Reply from American Home Shield

Hi Duncan, thanks so much for your positive feedback. We’re so glad that we were able to service your home in a timely manner.

May. 20th, 2020

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Verified Customer

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Craig Poling

Great service, easy to schedule, good value

5 years ago

Reply from American Home Shield

Hi Craig,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

May. 22nd, 2020

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Verified Customer

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Christina

fast response time when making a request, ease of obtaining service

5 years ago

Reply from American Home Shield

Good afternoon Christina, thank you so much for taking the time to provide feedback. We are so delighted that you rate our service as 5 star as we strive to provide just that for all our customers. We Look forward to servicing you again soon. Best Wishes.

May. 20th, 2020

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Verified Customer

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Todd Sriro

Super fast. Good relationship with contractors.

5 years ago

Reply from American Home Shield

HiTodd,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

May. 20th, 2020

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Verified Customer

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Roselyn

I have always had amazing service when I need it

5 years ago

Reply from American Home Shield

Hi Roselyn,
Thank you for the wonderful review and for taking the time to share your feedback with American Home Shield. Our priority is customer service and we are ecstatic that we met that mark!

May. 20th, 2020

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Verified Customer

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Sharon Rivera

they are prompt and professional and very curteous

5 years ago

Reply from American Home Shield

Hi Sharon,

We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

May. 20th, 2020

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Verified Customer

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Valerie Starr

Excellent customer service from start to finish.

5 years ago

Reply from American Home Shield

Good afternoon Valerie,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

May. 19th, 2020

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Verified Customer

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Pamela Schaup

Always take care of my needs in blazing speed!

5 years ago

Reply from American Home Shield

Hi Pamela,
We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

May. 22nd, 2020

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Verified Customer

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Lisa Vanacore

Fast service and financially beneficial for me

5 years ago

Reply from American Home Shield

Hi Lisa,

Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

May. 25th, 2020

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Verified Customer

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Ms. Writt

When I eventually connected with the service provider my issue was resolved

5 years ago

Reply from American Home Shield

Hi Ms. Writt,

Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

May. 25th, 2020

American Home Shield Reviews