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American Home Shield Reviews

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8.9

Overall Score

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Juventino Ulloa Houston, TX

I needed them and they responded rapidly

5 years ago

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Reply from American Home Shield

HI Juventino,

Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Jul. 7th, 2020

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Javier Solis Dallas, TX

Very good at responding but the hold time on the phone is way too long

5 years ago

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Reply from American Home Shield

Hi Javier,
We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

Jul. 9th, 2020

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Bryan Las Vegas, NV

Overall good service but occasionally takes several days to a week for service.

5 years ago

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Reply from American Home Shield

Hi Bryan,
We appreciate your feedback and hope you continue to enjoy!

Jul. 15th, 2020

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Michael Shaw Mesquite, TX

Fast and courteous; always quality service!

5 years ago

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Reply from American Home Shield

Hi Michael,
I am pleased to hear about the excellent service you have received. I hope you continue to enjoy!

Jul. 8th, 2020

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Debbie Las Vegas, NV

They were fast and efficient and were quick to send someone

5 years ago

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Reply from American Home Shield

Hi Debbie,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Jul. 8th, 2020

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Jerry Laguna Niguel, CA

quick response and turn around and problem fixed by assigned professional

5 years ago

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Reply from American Home Shield

Hi Jerry,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Jun. 24th, 2020

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Vick Fredericksburg, VA

Responsiveness, Professionalism, Ease of Use, Value

5 years ago

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Reply from American Home Shield

Hi Vick,

We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Jun. 27th, 2020

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Majors Burlington, NC

Followed through to the end with my issue.

5 years ago

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Reply from American Home Shield

Hi Majors,
Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain excellent standard of service to our customers.

Jun. 27th, 2020

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Brandon Zaver Alpharetta, GA

Responds right away and stands behind their customers

5 years ago

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Reply from American Home Shield

Hi Brandon,
I am pleased to hear about the excellent service you have received. I hope you continue to enjoy!

Jun. 27th, 2020

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ANITA C SMITH Morrow, GA

They are supposed to replace my dishwasher and I continuously been trying to reach them in the last 2 weeks with no sucess

5 years ago

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Reply from American Home Shield

Hi Anita, Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately.

Jun. 27th, 2020

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chris Zephyrhills, FL

easy to get service, always within 24 hours

5 years ago

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Reply from American Home Shield

Hi Chris,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Jun. 25th, 2020

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rudy Sarasota, FL

excellent customer service easy to call and set up

5 years ago

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Reply from American Home Shield

Hi Rudy,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Jun. 25th, 2020

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Pat Louisville, KY

They are prompt, professional, and courteous.

5 years ago

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Reply from American Home Shield

Hi Pat,
We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Jun. 26th, 2020

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Christina Webb Edwardsville, IL

Great price and great service very fast awesome

5 years ago

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Reply from American Home Shield

Hi Christina,
We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

Jun. 25th, 2020

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Danney Shupe Carbondale, KS

they solved my problem right way they had it completed within a day

5 years ago

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Reply from American Home Shield

Hi Damney,

Thank you for taking the time to provide a rating. We hope you continue to enjoy AHS!

Jun. 27th, 2020

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Benne McDonald New Boston, TX

Fast service, professional attitude; knowledge

5 years ago

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Reply from American Home Shield

Hi Benne,
We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Jun. 26th, 2020

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Spirit Mollice Arlington, TX

They had my issue taken care of within 24hrs

5 years ago

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Reply from American Home Shield

Hi Spirit,

Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain excellent standard of service to our customers.

Jun. 25th, 2020

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Margie Shanahan Copperas Cove, TX

Quick service, assigned good contractors, covered warranty

5 years ago

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Reply from American Home Shield

Hi Margie,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Jun. 26th, 2020

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Janie Ramon Waco, TX

excellent customer service was top notch

5 years ago

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Reply from American Home Shield

Hi Janie,
We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

Jun. 24th, 2020

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Ricky Conroe, TX

Got all fixed in a timely manner and I was pleased

5 years ago

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Reply from American Home Shield

HI Ricky,
I am pleased to hear about the excellent service you have received. I hope you continue to enjoy!

Jun. 24th, 2020

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Mark Urey Spring, TX

Timely response to something needing to be fixed.

5 years ago

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Reply from American Home Shield

Hi Mark,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Jun. 24th, 2020

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Lorrie Spring, TX

I have always had great contractors fix my issues timely

5 years ago

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Reply from American Home Shield

Hi Lorrie,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Jun. 26th, 2020

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Dwayne Patterson Georgetown, TX

Professional and prompt and courteous and nice

5 years ago

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Reply from American Home Shield

Hi Dwayne,
We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Jun. 24th, 2020

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Alan Perkins Brighton, CO

Was very pleased with the service we received

5 years ago

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Reply from American Home Shield

Hi Alan,
I am pleased to hear about the excellent service you have received. I hope you continue to enjoy!

Jun. 24th, 2020

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Karen Saxton Saint George, UT

Great communication and quick response to service request.

5 years ago

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Reply from American Home Shield

Hi Karen,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Jun. 24th, 2020

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Franco Valentini Glendale, AZ

The company respond promptly to any request for repair.

5 years ago

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Reply from American Home Shield

Hi Franco,
thank you so much for taking the time to provide feedback. We are so delighted that you rate our service as 5 star as we strive to provide just that for all our customers. We Look forward to servicing you again soon. Best Wishes.

Jun. 25th, 2020

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Colleen Olsen Tucson, AZ

Things get done very quickly and throughly

5 years ago

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Reply from American Home Shield

Hi Colleen,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Jun. 24th, 2020

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John North Las Vegas, NV

Fast resolve to the problem, easy on line request system

5 years ago

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Reply from American Home Shield

Hi John,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Jun. 24th, 2020

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missi Pahrump, NV

Always on time and good service ,highly recommended

5 years ago

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Reply from American Home Shield

Hi Missi,

I am pleased to hear about the excellent service you have received. I hope you continue to enjoy!

Jun. 23rd, 2020

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Michael Penn Canoga Park, CA

Terrible customer service; no means of communicating online and long wait times on the phone; difficulty resolving issues

5 years ago

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Reply from American Home Shield

Good morning Michael,
Thank you for your review. I’m sorry to hear you had such a frustrating experience, but I really appreciate you bringing this issue to my attention.

Jun. 25th, 2020

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CHRIS SKOPIS Louisville, KY

Great service. The repair man was very knowledgeable

5 years ago

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Reply from American Home Shield

Hi Chris,
We strive to provide you with the best team of contractors to service your home needs.

Jun. 27th, 2020

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Robyn Provis Dayton, OH

So far they've been easy and fair to work with.

5 years ago

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Reply from American Home Shield

Hi Robyn,

Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain excellent standard of service to our customers.

Jun. 27th, 2020

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Kim Whitworth Kalispell, MT

They took care of my warranty issue very quickly.

5 years ago

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Reply from American Home Shield

Hi Kim,

Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Jun. 27th, 2020

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Yolanda perez Rosharon, TX

Love it the job gets done not take long great job

5 years ago

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Reply from American Home Shield

Hi Yolanda,

Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain excellent standard of service to our customers.

Jun. 27th, 2020

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Edward Villarreal San Antonio, TX

They honor work requests as advertised with no fuss

5 years ago

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Reply from American Home Shield

Hi Edward,

Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain excellent standard of service to our customers.

Jun. 27th, 2020

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Felicia Rowe Parker, CO

Timeliness and professionalism and Accuracy

5 years ago

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Reply from American Home Shield

Hi Felicia,
We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Jun. 27th, 2020

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P Denver, CO

Promptness for service and excellent service co

5 years ago

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Reply from American Home Shield

Hi P,
We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Jun. 27th, 2020

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marvin walton Efland, NC

good service they send good qualty people to your home

5 years ago

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Reply from American Home Shield

Hi Marvin,
I am pleased to hear about the excellent service you have received. I hope you continue to enjoy American Home Shield!

Jun. 27th, 2020

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Carolyn M Trembacz Willow Spring, NC

Good results when needed. Prompt response from repair company.

5 years ago

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Reply from American Home Shield

Hi Carolyn,
I am pleased to hear about the excellent service you have received. I hope you continue to enjoy American Home Shield!

Jun. 27th, 2020

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Bobbi Matzner Columbia, SC

Fast, reasonable, efficient and reliable service

5 years ago

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Reply from American Home Shield

Hi Bobbi,
I am pleased to hear about the excellent service you have received. I hope you continue to enjoy American Home Shield!

Jun. 27th, 2020

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Mark Yates Jackson, TN

They have been quick to fix any issues I have had

5 years ago

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Reply from American Home Shield

Hi Mark,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Jun. 25th, 2020

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Jayne Robinson Biloxi, MS

Quick resolution of the problem with a reputable business.

5 years ago

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Reply from American Home Shield

Hi Jayne,
We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Jun. 27th, 2020

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Linda Simpson Bacliff, TX

Great service and customer service I would highly recommend

5 years ago

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Reply from American Home Shield

Hi Linda,
Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain excellent standard of service to our customers.

Jun. 27th, 2020

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Carol Tierney Casa Grande, AZ

Fast, caring, excellent service and very knowledgeable

5 years ago

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Reply from American Home Shield

Hi Carol,

Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain excellent standard of service to our customers.

Jun. 27th, 2020

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Michael Schwanenberger Tucson, AZ

They only pay what they absolutely have to and they hire the cheaperst contractors who normally have terrible reviews.

5 years ago

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Reply from American Home Shield

Hi Michael,
Thank you for letting us know about the delay. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately.

Jun. 27th, 2020

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Ruben Uribe San Jacinto, CA

Excellent service from customer service and providers

5 years ago

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Reply from American Home Shield

Hi Ruben,
Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain excellent standard of service to our customers.

Jun. 27th, 2020

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leroy Kingsburg, CA

good service . timely repair. no hastle warranty. good value.

5 years ago

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Reply from American Home Shield

Hi Leroy,

Thank you for taking the time to provide a rating. We hope you continue to enjoy AHS!

Jun. 27th, 2020

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Ken Woods Sacramento, CA

Ease of filing a claim, and promptness of service

5 years ago

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Reply from American Home Shield

Hi Ken,

We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Jun. 27th, 2020

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Steve Denville, NJ

Slow response time, not always the best vendors. No guidance to vendors during COVID-19

5 years ago

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Reply from American Home Shield

Hi Steve,
Thank you for letting us know about the delay. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately.

Jun. 27th, 2020

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Irene Stathis Coraopolis, PA

They are quick and their customer service is great

5 years ago

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Reply from American Home Shield

Hi Irene,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Jun. 25th, 2020

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