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American Home Shield Reviews

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8.8

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Larry & Ira

AHS is the best, quick respond and action

4 years ago

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Reply from American Home Shield

Hi Larry & Ira,
Thank you for sharing your feedback with us about your most recent AHS experience. We hope you continue to enjoy!

Apr. 2nd, 2020

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Corliss

Satisfied with the service and the expeditious way the repair was accomplished.

4 years ago

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Reply from American Home Shield

Hi Corliss,
Thank you for sharing your American Home Shield experience with us! We strive to provide you with a great service experience and knowledgeable contractors to complete each repair.

Apr. 2nd, 2020

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Pina Maggio

Prompt, excellent, courteous service. Thorough.

4 years ago

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Reply from American Home Shield

Hi Pina,
We are pleased to hear about your AHS experience. We hope you will continue to enjoy the prompt and professional service we provide!

Apr. 2nd, 2020

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Anita Nelson

Prompt response, easy, eliminate worry about who to call.

4 years ago

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Reply from American Home Shield

Hi Anita,
Thank you for sharing your feedback with us about your most recent AHS experience. We hope you continue to enjoy the fast and efficient service!

Apr. 2nd, 2020

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Alex

Great service. Went above and beyond gave advice.

4 years ago

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Reply from American Home Shield

Hi Alex,
We strive to provide you with a great customer service experience and hope you continue to enjoy American Home Shield!

Apr. 2nd, 2020

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Lawrence Skadauski

Great company but did not tell me about a raise in my rate in new contract.

4 years ago

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Reply from American Home Shield

Hi Lawrence,
Thank you for your feedback. We understand your concerns regarding the contract increase and would be glad to speak with you.

Apr. 2nd, 2020

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Dan Etchison

Easy to work with and quick response. Contractor was great.

4 years ago

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Reply from American Home Shield

Hi Dan,
Thank you for sharing your feedback with us about your most recent AHS experience. We hope you continue to enjoy the contractors we provide!

Apr. 2nd, 2020

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Tameka Reid

Customer service is great and timeliness is outstanding

4 years ago

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Reply from American Home Shield

Hi Tameka,
I would like to thank you for your feedback. I hope you continue to enjoy the prompt and professional customer service AHS provides.

Apr. 2nd, 2020

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David H.

Customer friendly service with fast response times.

4 years ago

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Reply from American Home Shield

Hi David,
We strive to provide you with the best customer service experience and hope you continue to enjoy!

Apr. 2nd, 2020

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Joe Amley

Always takes care of our problem promptly.

4 years ago

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Reply from American Home Shield

Hi Joe,
Thank you for the 5-stars! Hope you continue to have a wonderful AHS experience.

Apr. 2nd, 2020

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Dean Peterson

fast and ease with customer service and repair

4 years ago

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Reply from American Home Shield

Hi Dean,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Mar. 23rd, 2020

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Chester Edwards

great service and easy to get products repaired

4 years ago

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Reply from American Home Shield

Hi Chester,
We hope you continue to enjoy the fast and efficient repairs that AHS provides!

Mar. 23rd, 2020

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Don

Trustwrothty, always on time, a good company

4 years ago

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Reply from American Home Shield

Hi Don,
Your feedback is greatly appreciated. We hope to continue to provide you with a great customer service experience.

Mar. 23rd, 2020

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Donald

Had to have service provider come out more than once to get the problem solved.

4 years ago

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Reply from American Home Shield

Hi Donald,
Thank you for providing us with feedback about your AHS experience. We hope you continue to enjoy the coverage we provide!

Mar. 24th, 2020

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Joyce

Problems are always solved quickly and correctly.

4 years ago

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Reply from American Home Shield

Hi Joyce,
Thank you for providing us with such positive feedback about your American Home Shield experience.

Mar. 24th, 2020

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John

Every time we go on line to book a problem they get to it right away.

4 years ago

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Reply from American Home Shield

Good afternoon John,
Thank you for sharing your American Home Shield experience with us! We strive to provide you with a great service experience and knowledgeable contractors to complete each repair in a timely manner.

Mar. 24th, 2020

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Jane Salvio

Have had wonderful service and very prompt

4 years ago

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Reply from American Home Shield

Hi Jane,
We hope you continue to enjoy the prompt and professional service that AHS provides!

Mar. 24th, 2020

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Mike Whealen

Clear contract, communicate well, good contractors

4 years ago

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Reply from American Home Shield

Hi Mike,
We hope you continue to enjoy the prompt and professional service that AHS provides!

Mar. 24th, 2020

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Melanie Walker

They sent someone out to my home who had no idea what they were doing. I went the entire winter without heat because of them.

4 years ago

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Reply from American Home Shield

Hi Melanie,
Thank you for providing us with feedback about your American Home Shield customer service experience. I would be glad to speak with you and assist to get the issues resolved.

Mar. 23rd, 2020

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Matthew Vincent

Honest and was able to figure out problem quickly.

4 years ago

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Reply from American Home Shield

Hi Matthew,
We are happy to hear you had a positive experience at AHS! We value your input and encourage you to let us know more details about your experience with us.

Mar. 24th, 2020

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Mary Fischer Skogsberg

I have had some issues with covering my pool equipment that was unwarranted.

4 years ago

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Reply from American Home Shield

Hi Mary,
Your feedback is essential to helping American Home Shield improve every customer experience. I would be glad to speak with you if you are in need of assistance.

Mar. 24th, 2020

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Roger Smith

Good experiences & history over the years

4 years ago

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Reply from American Home Shield

Hi Roger,
Your patronage to American Home Shield is more than appreciated. We hope you continue to have a good customer service experience.

Mar. 24th, 2020

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Rita ussery

Because when I need help you always help me.

4 years ago

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Reply from American Home Shield

Hi Rita,
We will continue to provide you with good coverage and an even better AHS experience!

Mar. 24th, 2020

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Phyllis Hatosy

They are quick to get repair out to fix the problem

4 years ago

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Reply from American Home Shield

Hi Phyllis,
Thank you for sharing your American Home Shield experience with us! We strive to provide you with a great service experience and knowledgeable contractors to complete each repair in a timely manner.

Mar. 24th, 2020

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william j. bucci

very responsive and good vale for money.

4 years ago

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Reply from American Home Shield

Hi William,
We are glad to hear that you have enjoyed AHS! We will continue to provide you with the best service experience.

Mar. 24th, 2020

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Wendy Foulks

Excellent, fast, efficient Way to deal with problems

4 years ago

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Reply from American Home Shield

Hi Wendy,
Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to your continued business at American Home Shield!

Mar. 24th, 2020

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Amy Marchetti

Timeliness, workmanship, good communication

4 years ago

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Reply from American Home Shield

Hi Amy,
Your feedback is appreciated and we hope you continue to enjoy those key elements of your service experience!

Mar. 16th, 2020

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Abelardo Bequer

Because they wanted a second opinion on a job to fix air conditioning and now it will delay about 2 weeks

4 years ago

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Reply from American Home Shield

My name is Kim and I am with AHS' social media department.
I understand you were not happy with the outcome of your experience with us. I will work to see if there are any other options and follow up with you as soon as possible with an update. Thanks for your patience.

Mar. 17th, 2020

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Bob Tanon

They have taken care of everything I have needed so far.

4 years ago

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Reply from American Home Shield

Bob,

We are happy that we were able to get the issue resolved for you. Thank you for sharing your recent experiences with us and please don't hesitate to reach out if you need us in the future. Enjoy your day.

Mar. 17th, 2020

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Bill

Not always covering what it takes to effect the needed repairs.

4 years ago

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Reply from American Home Shield

Bill,
Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs. We look forward to servicing you in the future as needed. Enjoy your day.

Mar. 17th, 2020

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Barbarette Westmoreland

Timely and easy to deal with, very very very very good

4 years ago

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Reply from American Home Shield

Barbarette,

We are happy that we were able to get the issue resolved for you. Thank you for sharing your recent experiences with us and please don't hesitate to reach out if you need us in the future. Enjoy your day.

Mar. 17th, 2020

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barbara smith

they were very quick to reply and set up an appointment

4 years ago

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Reply from American Home Shield

Barbara,

Thanks for reaching out to provide that feedback. I am glad the contractors followed through with the appointment that was set but happier for you that your issue has been resolved. We are here for you if you need us in the future. Take Care.

Mar. 17th, 2020

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Charles Travis

Done me well fixed a lot of things for us

4 years ago

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Reply from American Home Shield

Charles,
Our goal is to pair you with the best contractor that will provide a quick and final resolution. Thank you for sharing your recent experience with us regarding your service request. We are happy that we were able to get the issue resolved for you. We look forward to our continued business together. Have a good day.

Mar. 17th, 2020

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Carole Schreiber

I've had two claims recently and they have done great

4 years ago

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Reply from American Home Shield

Carole,
Taking care of our customers is the main goal here at AHS. I am glad that you were happy with the work done. We look forward to servicing you in the future as needed. Enjoy your day.

Mar. 17th, 2020

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Dennis

Tech did an ex Excellent job. Scheduling was easy.

4 years ago

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Reply from American Home Shield

Dennis,
Thanks for reaching out to provide that feedback. I am glad the contractors followed through with the appointment that was set but happier for you that your issue has been resolved. We are here for you if you need us in the future. Take Care.

Mar. 17th, 2020

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Deb

Awesome customer service representative, great service

4 years ago

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Reply from American Home Shield

Deb,
I am happy that you were happy with your experience. Although we hope there are no issues with anything in the home in the future, we are here to service you anytime you need us. Thanks for continuing your business with us. Take care!

Mar. 17th, 2020

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Doreen Harvey

You use services 50 to 60 miles away that take too long to respond I stead of using companies closer that give fast and great service

4 years ago

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Reply from American Home Shield

Good morning Doreen,
Your concerns regarding the technicians distance is understood. I would be glad to speak with you and assist with a resolution.

Mar. 17th, 2020

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Doran Larson

Punctual. Helpful on the phone. The phone help are very courteous.

4 years ago

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Reply from American Home Shield

Doran,
Taking care of our customers is the main goal here at AHS. I am glad that you were happy with the work done. We look forward to servicing you in the future as needed. Enjoy your day.

Mar. 17th, 2020

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Gabriella pope

Issues where handled quickly and to my satisfaction

4 years ago

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Reply from American Home Shield

Gabriella,

I am happy that you were happy with your experience. Although we hope there are no issues with anything in the home in the future, we are here to service you anytime you need us. Thanks for continuing your business with us. Take care!

Mar. 17th, 2020

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Frank

Easy to use. Great followup! Good service from vendors!

4 years ago

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Reply from American Home Shield

Frank,
Our goal is to pair you with the best contractor that will provide a quick and final resolution. Thank you for sharing your recent experience with us regarding your service request. We are happy that we were able to get the issue resolved for you. We look forward to our continued business together. Have a good day.

Mar. 17th, 2020

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Gilberto Saenz

The worker was very good and professional.

4 years ago

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Reply from American Home Shield

Gilberto,
Thank you for sharing your recent experience with us. We are happy that we were able to get the issue resolved for you. Our goal is to pair you with the best contractor that professional during your experience. We look forward to our continued business together. Have a good day.

Mar. 17th, 2020

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George Sturgill

response time is fast, and customer service is goo

4 years ago

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Reply from American Home Shield

George,
Thank you for sharing your recent experience with us. We are happy that we were able to get the issue resolved for you. Our goal is to pair you with the best contractor that will provide a quick and final resolution. We look forward to our continued business together. Have a good day.

Mar. 17th, 2020

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Jim Carey

Very good service, very professional and knew their job.

4 years ago

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Reply from American Home Shield

Jim,
Thank you for sharing your recent experience with us. We are happy that we were able to get the issue resolved for you. Our goal is to pair you with the best contractor that knowledgeable. We look forward to our continued business together. Have a good day.

Mar. 17th, 2020

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Jennifer Brown

They took care of the problem with no hassles.

4 years ago

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Reply from American Home Shield

Jennifer,
Thanks for letting us know everything worked out great for you. Taking care of our customers is the main goal here at AHS. I am glad that you were happy with the work done. We look forward to servicing you in the future as needed. Enjoy your day.

Mar. 17th, 2020

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Super Hot Mom of 3

Affordable product. Quick response and quality service.

4 years ago

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Reply from American Home Shield

Karen,
Thank you for sharing your recent experience with us. We are happy that we were able to get the issue resolved for you. Our goal is to pair you with the best contractor. We look forward to our continued business together. Have a good day.

Mar. 17th, 2020

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Joseph Shady

quick response nice people on phone contact

4 years ago

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Reply from American Home Shield

Joseph,
Thank you for sharing your recent experience with us. We are happy that we were able to get the issue resolved for you. Our goal is to pair you with the best contractor that will provide a quick and final resolution. We look forward to our continued business together. Have a good day.

Mar. 17th, 2020

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Kim

Offers Excellent Value. Excellent service.

4 years ago

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Reply from American Home Shield

Kim,
I am happy that you were happy with your experience. Although we hope there are no issues with anything in the home in the future, we are here to service you anytime you need us. Thanks for continuing your business with us. Take care!

Mar. 17th, 2020

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Margo Talamantes

Easy to use and great service. Timely and communicative

4 years ago

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Reply from American Home Shield

Margo,
Taking care of our customers is the main goal here at AHS. I am glad that you were happy with the work done. We look forward to servicing you in the future as needed. Enjoy your day.

Mar. 17th, 2020

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Manoj

Service was wonderful and the response was quick

4 years ago

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Reply from American Home Shield

Manoj,
Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs. We look forward to servicing you in the future as needed. Enjoy your day.

Mar. 17th, 2020

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Linda Phillips Zetter

Prompt service and fix the problem right away

4 years ago

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Reply from American Home Shield

Linda,
Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs. Your feedback regarding your recent experiences with us is greatly appreciated. We look forward to servicing you in the future as needed. Take Care.

Mar. 17th, 2020