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American Home Shield Reviews

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8.9

Overall Score

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Ken

Reliable, prompt and interaction has always been great!

5 years ago

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Reply from American Home Shield

HI Ken,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Jul. 22nd, 2020

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Don wilson

Service representative was very courteous and professioal

5 years ago

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Reply from American Home Shield

Hi Don,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Jul. 22nd, 2020

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Christan Stokes

Quick response time to problem and great coordinators

5 years ago

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Reply from American Home Shield

Hi Christan,
Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Jul. 22nd, 2020

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Mary Ann Salazar

Orders taken care of in a timely manner.

5 years ago

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Reply from American Home Shield

Hi Mary,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Jul. 22nd, 2020

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Brenda Salem, UT

Resolved my concerns promptly and with quality work

5 years ago

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Reply from American Home Shield

Hi Brenda,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Jul. 2nd, 2020

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agnes rychly Papillion, NE

prompt, professional, explained everything they did

5 years ago

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Reply from American Home Shield

Hi Agnes,

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Jul. 1st, 2020

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Lyn norton Florence, KY

Problem resolution and customer service and value

5 years ago

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Reply from American Home Shield

Hi Lyn,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Jul. 2nd, 2020

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Vas Herndon, VA

Quick Problem resolution by contractors.

5 years ago

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Reply from American Home Shield

Hi Vas,

Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Jul. 1st, 2020

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Lewis Pinkston Columbia, SC

Excellent service and feedback to customers

5 years ago

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Reply from American Home Shield

Hi Lewis,

I am pleased to hear about the excellent service you have received. I hope you continue to enjoy!

Jul. 1st, 2020

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Richard Walker Irving, TX

AHS has always replaced the appliance the has failed

5 years ago

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Reply from American Home Shield

Hi Richard,

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Jul. 9th, 2020

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Fadwa Rashid Antelope, CA

On time good and clean work , smart and quick

5 years ago

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Reply from American Home Shield

Hi Fadwa,
Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Jul. 8th, 2020

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JOHN VALLEJO San Bernardino, CA

THEY DO A GOOD JOB BUT THEY DO TAKE A WHILE TO PAY IF THERE IS A MAJOR PROBLEM

5 years ago

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Reply from American Home Shield

Hi John,
We appreciate your feedback and hope you continue to enjoy!

Jul. 15th, 2020

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Jerry Valrico, FL

Prompt, professional service exactly as advertised.

5 years ago

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Reply from American Home Shield

Hi Jerry,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Jul. 7th, 2020

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Rolando Orizaga San Antonio, TX

Service, promptness and professionalism

5 years ago

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Reply from American Home Shield

Hi Rolando,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Jul. 2nd, 2020

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Linda Bullock, NC

They get the job done professionally and with courtesy.

5 years ago

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Reply from American Home Shield

Hi Linda,
We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Jul. 7th, 2020

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Betty Dallas, TX

They repaired/ replaced the motor in me air.condtioner

5 years ago

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Reply from American Home Shield

Hi Betty,
Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain excellent standard of service to our customers.

Jul. 2nd, 2020

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Lisa Wright Minter Indianapolis, IN

Coverage, speed in getting tech to my home, price of plan

5 years ago

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Reply from American Home Shield

Hi Lisa,
We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Jul. 8th, 2020

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Anonymous Portsmouth, VA

Quick assignment to repairman to fix appliances

5 years ago

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Reply from American Home Shield

Hi,

Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Jul. 7th, 2020

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Phil Petty Moody, TX

Ease of use and coverage. No problem contacting the company

5 years ago

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Reply from American Home Shield

Hi Phil,

Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Jul. 7th, 2020

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Sharon Leesburg, FL

Excellent and responsive. Didn't give 5 because of call in phone wait time

5 years ago

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Reply from American Home Shield

Hi Sharon,
I am pleased to hear about the excellent service you have received. I hope you continue to enjoy!

Jul. 8th, 2020

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Sharon Lawson Raeford, NC

The problem was explained and taken care of.

5 years ago

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Reply from American Home Shield

Hi Sharon,

Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Jul. 7th, 2020

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Stephan Austin, TX

Service is fast and it's really easy to request service

5 years ago

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Reply from American Home Shield

Hi Stephan,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Jul. 7th, 2020

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Bill Daytona Beach, FL

Fast, friendly, competent service and prompt follow up

5 years ago

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Reply from American Home Shield

Hi Bill,
Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Jul. 8th, 2020

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Orlando Lawton, OK

Service. It is easy to use and get things done.

5 years ago

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Reply from American Home Shield

Hi Orlando,

Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Jul. 1st, 2020

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Brenda Sanderson Lees Summit, MO

Good customer service, timely repayments

5 years ago

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Reply from American Home Shield

Hi Brenda,

I am pleased to hear about the excellent service you have received. I hope you continue to enjoy!

Jul. 7th, 2020

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Irene pepper Henderson, NV

I need to call. My disposal still crazy and still.have a little leak.

5 years ago

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Reply from American Home Shield

Hi Irene,
I would be glad to speak with you and get the leak resolved!

Jul. 15th, 2020

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Granite j paul Orlando, FL

Because 'll still waiting to replace my stove and my mico.no call no show close to a month

5 years ago

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Reply from American Home Shield

Hi Granite,
Thank you for posting a review and we’re sorry to hear that your experience was not of the quality you expected. I would be glad to speak with you to get the issues resolved.

Jul. 15th, 2020

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Marge williams El Dorado Hills, CA

Great pool service tech and quick service

5 years ago

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Reply from American Home Shield

Hi Marge,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Jul. 7th, 2020

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Brenda Thomas Shreveport, LA

Great customer service, timeliness. Very professional.

5 years ago

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Reply from American Home Shield

Hi Brenda,

Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain excellent standard of service to our customers.

Jul. 2nd, 2020

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Christian Villanueva Royse City, TX

They came right away and fixed the problem.

5 years ago

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Reply from American Home Shield

Hi Christian,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Jul. 7th, 2020

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Kristin Vazquez Bethlehem, PA

Prompt follow-through on requested services.

5 years ago

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Reply from American Home Shield

Hi Kristin,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Jul. 2nd, 2020

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Ken Cincinnati, OH

Very easy to use, prompt responses and problem was resolved

5 years ago

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Reply from American Home Shield

Hi Ken,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Jul. 2nd, 2020

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Carlos Vega Katy, TX

They are quick to respond and make sure issue is corrected

5 years ago

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Reply from American Home Shield

Hi Carlos,
Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain excellent standard of service to our customers.

Jul. 2nd, 2020

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Kimberly Stepp Antelope, CA

Service was great, fast efficient, solved the problem!

5 years ago

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Reply from American Home Shield

Hi Kimberly,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Jul. 7th, 2020

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Shianne Greensboro, NC

Very easy to work with. Very responsive to claims.

5 years ago

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Reply from American Home Shield

Hi Shianne,
I am pleased to hear about the excellent service you have received. I hope you continue to enjoy!

Jul. 8th, 2020

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Ken Stein Madisonville, KY

Fast and took care of the problem without questions.

5 years ago

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Reply from American Home Shield

Hi Ken,
Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Jul. 7th, 2020

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Denise Manhattan, KS

Take care of home issue in a timely manner

5 years ago

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Reply from American Home Shield

Hi Denise,

Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Jul. 1st, 2020

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K. Edens Waldorf, MD

No issues experienced with this work order

5 years ago

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Reply from American Home Shield

Hi K. Edens,

I am pleased to hear about the excellent service you have received. I hope you continue to enjoy!

Jul. 7th, 2020

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Cindy Beaumont, TX

Quick response and resolution of the problem

5 years ago

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Reply from American Home Shield

Hi Cindy,
Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Jul. 1st, 2020

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Anthony Pierce Charlotte, NC

Excellent service. They were able to trace the problem.

5 years ago Edited January 10, 2024

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Reply from American Home Shield

Hi Anthony,
Thank you for your feedback!

Jul. 7th, 2020

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diego robles Spring, TX

good service, good contractors. good customer services

5 years ago

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Reply from American Home Shield

Hi Diego,
Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Jul. 2nd, 2020

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Shelly Wilson Portsmouth, VA

Fast service and used 1 company to come to my home

5 years ago

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Reply from American Home Shield

Hi Shelly,
Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Jul. 2nd, 2020

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Leila Walker Clearwater, FL

Service requests are handled quickly and efficiently.

5 years ago

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Reply from American Home Shield

Hi Leila,
We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Jul. 7th, 2020

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Larry Kinston, NC

monthly fees are expensive, customer service and quick to act are excellent

5 years ago

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Reply from American Home Shield

Hi Larry,
Thank you for sharing your feedback!

Jul. 8th, 2020

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Marilou Valencia, CA

Professionalisms . Guaranteed quick service

5 years ago

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Reply from American Home Shield

Hi Marilou,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Jul. 2nd, 2020

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DEBORAH ROWLAND Elkton, MD

Everything is good until you have to call them. You will be on hold for 2+ hours

5 years ago

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Reply from American Home Shield

Hi Deborah,
Thank you for your feedback!

Jul. 15th, 2020

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Johnnie Walker Orlando, FL

Quick service, prompt replies, simple, uncomplicated

5 years ago

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Reply from American Home Shield

Hi Johnnie,

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Jul. 9th, 2020

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Melvin Tennille Clearwater, FL

Ellecent services great response time and follow up

5 years ago

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Reply from American Home Shield

Hi Melvin,
Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Jul. 9th, 2020

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Danise Cedar Hill, TX

Worked well for us & service was completed quickly.

5 years ago

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Reply from American Home Shield

Hi Danise,
Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Jul. 9th, 2020

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Edward Palmer Sacramento, CA

Repairs not completed. Repairman didn't understand the problem, or wasn't interested in fixing the issue.

5 years ago

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Reply from American Home Shield

Hi Edward,
Thank you for posting a review and we’re sorry to hear that your experience was not of the quality you expected. I would be glad to speak with you to get the issues resolved.

Jul. 10th, 2020

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