Best Company badge 10,000 Reviews American Home Shield Logo

American Home Shield Reviews

star star star star_border star_border

8.8

Overall Score

cancel

Filter by:

arrow_drop_down

Sort by:

arrow_drop_down
info
check_circle

Verified Customer

check_circle

Review Source

star star star star star

Neha Patel

For fast response and very good satisfaction service

4 years ago

American Home Shield Logo

Reply from American Home Shield

Hi Neha,

Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

May. 22nd, 2020

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Mat Warren

Prompt and reliable service ata fair price

4 years ago

American Home Shield Logo

Reply from American Home Shield

Hi Mat,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

May. 25th, 2020

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Sam

Service is always on time and professional

4 years ago

American Home Shield Logo

Reply from American Home Shield

Hi Sam,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

May. 25th, 2020

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Fernando

Quick online process and great service repair turnaround

4 years ago

American Home Shield Logo

Reply from American Home Shield

Hi Fernando,

I am pleased to hear about the excellent service you have received. I hope you continue to enjoy!

May. 25th, 2020

check_circle

Verified Customer

check_circle

Review Source

star star_border star_border star_border star_border

Beverly thompson

They never fix anything and their workers are always trying to get paid for the job that they should becdoingmake extra money leftl

4 years ago

American Home Shield Logo

Reply from American Home Shield

Hi Beverly,
Thank you for posting a review and we’re sorry to hear that your experience was not of the quality you expected. We would like the opportunity to speak with you and get the issues resolved.

May. 26th, 2020

check_circle

Verified Customer

check_circle

Review Source

star star star star star

angelo Saverino

quality of repairman was truly professional

4 years ago

American Home Shield Logo

Reply from American Home Shield

Hi Angelo,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional contractors to complete each repair. We hope you continue to enjoy the coverage we provide!

May. 20th, 2020

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Gary Slavin

They honor their commitments as documented.

4 years ago

American Home Shield Logo

Reply from American Home Shield

Hi Gary,
Thank you for the wonderful review and for taking the time to share your feedback with AHS. Our priority is customer service and we are ecstatic that we met that mark!

May. 20th, 2020

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Jim Watson

Showed up on time and fixed my problem quickly

4 years ago

American Home Shield Logo

Reply from American Home Shield

HI Jim,
Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain excellent standard of service to our customers.

May. 25th, 2020

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Jeff robb

Every thing was good, kept in loop and did a good job

4 years ago

American Home Shield Logo

Reply from American Home Shield

Hi Jeff,
We are thrilled to have you as part of the AHS family! Thank you for sharing your kind words with us. It means the world to us and to our entire team! We look forward to serving you again soon!

May. 20th, 2020

check_circle

Verified Customer

check_circle

Review Source

star star star star star

joseph vanderwal

awesome tech, very informative of the job he was doing

4 years ago

American Home Shield Logo

Reply from American Home Shield

Hi Joseph,
We hope you continue to enjoy the techs hat AHS provides!

May. 23rd, 2020

check_circle

Verified Customer

check_circle

Review Source

star star star star star_border

Danielle Peterson

So far, they've been quick with sending contractors to my home

4 years ago

American Home Shield Logo

Reply from American Home Shield

Hi Danielle.
Thank you for the wonderful review and for taking the time to share your feedback with American Home Shield. Our priority is customer service and we are ecstatic that we met that mark!

May. 20th, 2020

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Clearlis Annette Starr

Easy to work with! Gets the job done! Great

4 years ago

American Home Shield Logo

Reply from American Home Shield

Hi Clearlis,

Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

May. 22nd, 2020

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Terry

Great service quick effective fast trustworthy

4 years ago

American Home Shield Logo

Reply from American Home Shield

Hi Terry,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

May. 20th, 2020

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Linda

Easy to access and pleased with service.

4 years ago

American Home Shield Logo

Reply from American Home Shield

Hi Linda,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with a smooth service experience.

May. 20th, 2020

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Angela

Within a weeks time I am given my repair persons contact

4 years ago

American Home Shield Logo

Reply from American Home Shield

Hi Angela,
We are thrilled to have you as part of the AHS family! Thank you for sharing your kind words with us. It means the world to us and to our entire team! We look forward to serving you again soon!

May. 20th, 2020

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Florenda t.

The worker's came in a timely manner they were professional

4 years ago

American Home Shield Logo

Reply from American Home Shield

Hi Florenda,
We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

May. 25th, 2020

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Malisa Williams

Prompt with customer service and and great rates

4 years ago

American Home Shield Logo

Reply from American Home Shield

Hi Malisa,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

May. 20th, 2020

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Larry Tucker

Great customer service with excellent service providers.

4 years ago

American Home Shield Logo

Reply from American Home Shield

Good afternoon Larry,

We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

May. 23rd, 2020

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Mark Selby

Quality trades fir the price, customer satisfaction

4 years ago

American Home Shield Logo

Reply from American Home Shield

Hi Mark,
Thank you for providing us with feedback about your AHS experience. We hope you continue to enjoy the coverage and ease of cost we provide!

May. 20th, 2020

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Paula Stewart

Did a great job for us, when we had A/C problems.

4 years ago

American Home Shield Logo

Reply from American Home Shield

Hi Paula,
We appreciate your feedback about the AC repairs that were completed!

May. 20th, 2020

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Felton Randall

They came right away and fixed my problem.

4 years ago

American Home Shield Logo

Reply from American Home Shield

Hi Felton,
I am pleased to hear about the excellent service you have received. I hope you continue to enjoy!

May. 22nd, 2020

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Beverly

prompt service and good service personnel

4 years ago

American Home Shield Logo

Reply from American Home Shield

Hi Beverly,

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

May. 20th, 2020

check_circle

Verified Customer

check_circle

Review Source

star star_border star_border star_border star_border

Jav Torres

Mis information to customer, was told would not pay service fee because I had already paid over 600 to Plumer, ended up still paying it.

4 years ago

American Home Shield Logo

Reply from American Home Shield

Hi Jav,
We understand your disappointment. It’s important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately.

May. 20th, 2020

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Duncan Siler

Quick resonce time when serviceses are being requsted.

4 years ago

American Home Shield Logo

Reply from American Home Shield

Hi Duncan, thanks so much for your positive feedback. We’re so glad that we were able to service your home in a timely manner.

May. 20th, 2020

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Craig Poling

Great service, easy to schedule, good value

4 years ago

American Home Shield Logo

Reply from American Home Shield

Hi Craig,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

May. 22nd, 2020

check_circle

Verified Customer

check_circle

Review Source

star star star star star_border

Christina

fast response time when making a request, ease of obtaining service

4 years ago

American Home Shield Logo

Reply from American Home Shield

Good afternoon Christina, thank you so much for taking the time to provide feedback. We are so delighted that you rate our service as 5 star as we strive to provide just that for all our customers. We Look forward to servicing you again soon. Best Wishes.

May. 20th, 2020

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Todd Sriro

Super fast. Good relationship with contractors.

4 years ago

American Home Shield Logo

Reply from American Home Shield

HiTodd,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

May. 20th, 2020

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Roselyn

I have always had amazing service when I need it

4 years ago

American Home Shield Logo

Reply from American Home Shield

Hi Roselyn,
Thank you for the wonderful review and for taking the time to share your feedback with American Home Shield. Our priority is customer service and we are ecstatic that we met that mark!

May. 20th, 2020

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Sharon Rivera

they are prompt and professional and very curteous

4 years ago

American Home Shield Logo

Reply from American Home Shield

Hi Sharon,

We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

May. 20th, 2020

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Valerie Starr

Excellent customer service from start to finish.

4 years ago

American Home Shield Logo

Reply from American Home Shield

Good afternoon Valerie,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

May. 19th, 2020

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Pamela Schaup

Always take care of my needs in blazing speed!

4 years ago

American Home Shield Logo

Reply from American Home Shield

Hi Pamela,
We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

May. 22nd, 2020

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Lisa Vanacore

Fast service and financially beneficial for me

4 years ago

American Home Shield Logo

Reply from American Home Shield

Hi Lisa,

Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

May. 25th, 2020

check_circle

Verified Customer

check_circle

Review Source

star star star star star_border

Ms. Writt

When I eventually connected with the service provider my issue was resolved

4 years ago

American Home Shield Logo

Reply from American Home Shield

Hi Ms. Writt,

Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

May. 25th, 2020

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Marcia

Professional and immediate service provided.

4 years ago

American Home Shield Logo

Reply from American Home Shield

Hi Marcia
Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

May. 25th, 2020

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Cathy Vollbrecht

Quick response and good service from contractors.

4 years ago

American Home Shield Logo

Reply from American Home Shield

Hi Cathy,
Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain excellent standard of service to our customers.

May. 25th, 2020

check_circle

Verified Customer

check_circle

Review Source

star star star star star

William

Customer service and quick service response to issues.

4 years ago

American Home Shield Logo

Reply from American Home Shield

Hi William,
We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

May. 25th, 2020

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Jim

Prompt response, easy of web navigation.

4 years ago

American Home Shield Logo

Reply from American Home Shield

Hi Jim,
We are pleased to hear about the ease of use that the online portal provides!

May. 25th, 2020

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Linda Vaughan

They really are concern of your problems

4 years ago

American Home Shield Logo

Reply from American Home Shield

Hi Linda,
thank you so much for taking the time to provide feedback. We are so delighted that you rate our service as 5 star as we strive to provide just that for all our customers. We Look forward to servicing you again soon. Best Wishes.

May. 25th, 2020

check_circle

Verified Customer

check_circle

Review Source

star star star star star

James Todd

They use very good companies to fix appliances.

4 years ago

American Home Shield Logo

Reply from American Home Shield

Hi James,
We hope you continue too enjoy American Home Shield and the coverage we provide!

May. 26th, 2020

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Bianca

Quick response. And job completed quickly

4 years ago

American Home Shield Logo

Reply from American Home Shield

Hi Bianca,

Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

May. 25th, 2020

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Jennifer States Young

Service is complete and I am happy with the work done.

4 years ago

American Home Shield Logo

Reply from American Home Shield

Hi Jennifer,

Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

May. 25th, 2020

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Paul

Super job in timely manner. I recommend.

4 years ago

American Home Shield Logo

Reply from American Home Shield

Hi Paul,
We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

May. 25th, 2020

check_circle

Verified Customer

check_circle

Review Source

star star star star star

victor

Never had a problem with them, always fix what I needed

4 years ago

American Home Shield Logo

Reply from American Home Shield

Hi Victor,
We hope you continue to enjoy AHS and the c overage we provide!

May. 23rd, 2020

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Melanie

Prompt response, excellent service, total coverage

4 years ago

American Home Shield Logo

Reply from American Home Shield

Hi Melanie,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

May. 25th, 2020

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Larry tran

Good service fast and easy to understand

4 years ago

American Home Shield Logo

Reply from American Home Shield

Hi Larry,
I am pleased to hear about the excellent service you have received. I hope you continue to enjoy!

May. 23rd, 2020

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Roger Indianapolis, IN

On time , get the job done for what they say.

4 years ago

American Home Shield Logo

Reply from American Home Shield

Hi Roger,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

May. 5th, 2020

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Alex Tooele, UT

They are very good and have covered what has been needed.

4 years ago

American Home Shield Logo

Reply from American Home Shield

Hi Alex,

Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

May. 5th, 2020

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Amanda The Colony, TX

They were super helpful throughout the process!

4 years ago

American Home Shield Logo

Reply from American Home Shield

Hi Amanda,
Thanks for your trust, we're thankful for amazing customers like you.

May. 6th, 2020

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Cierra Washington Belleville, IL

Very responsible and have quick resolution

4 years ago

American Home Shield Logo

Reply from American Home Shield

Hi Cierra,
We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

May. 5th, 2020

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Cindy Tivey Saint Augustine, FL

They were supportive in my repair needs.

4 years ago

American Home Shield Logo

Reply from American Home Shield

Hi Cindy,
We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

May. 5th, 2020