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American Home Shield Reviews

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8.8

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Ed Cerritos, CA

Easy request, quick and clean service so far

4 years ago

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Reply from American Home Shield

Hi Ed,
Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain excellent standard of service to our customers.

Jun. 4th, 2020

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Mark Agoura Hills, CA

Always excellent service good contractors

4 years ago

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Reply from American Home Shield

Hi Mark,
Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain excellent standard of service to our customers.

Jun. 3rd, 2020

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Simon Ybarra Riverside, CA

They have been dependable and a great value for us.

4 years ago

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Reply from American Home Shield

Hi Simon,
Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Jun. 2nd, 2020

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Nicole Soto Lancaster, CA

Very helpful and informative, kept me updated

4 years ago

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Reply from American Home Shield

Hi Nicole,
Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Jun. 2nd, 2020

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Jesse H. Waller Fresno, CA

AHS responds to my request for repairs timely.

4 years ago

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Reply from American Home Shield

Hi Jesse,
We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

Jun. 2nd, 2020

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Marsha Sanders Eureka, CA

This company is prompt, competent, and follows up.

4 years ago

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Reply from American Home Shield

Hi Marsha,

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Jun. 3rd, 2020

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Kent Salem, OR

No questions, just had the problems resolved

4 years ago

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Reply from American Home Shield

Hi Kent,
We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

Jun. 2nd, 2020

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Amos Snoddy Anchorage, AK

Prompt & professional. Great coverage for everything

4 years ago

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Reply from American Home Shield

Hi Amos,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Jun. 2nd, 2020

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Kecha Tripp

Fast and efficient service easy to get alone

4 years ago

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Reply from American Home Shield

Hi Kecha,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Jun. 2nd, 2020

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Daljit Singh

The service was excellent and professionally satisfactory.

4 years ago

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Reply from American Home Shield

Hi Daljit,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Jun. 4th, 2020

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Jeannette Summers

easy to work with and always helpful and professional

4 years ago

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Reply from American Home Shield

Hi Jeannette,
Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain excellent standard of service to our customers.

Jun. 2nd, 2020

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Harold Zeigler

Service has always been great that is why why we have AHS

4 years ago

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Reply from American Home Shield

Hi Harold,
Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain excellent standard of service to our customers.

Jun. 3rd, 2020

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Sophia Pierce

Staff are knowledgeable and very professional at all times.

4 years ago

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Reply from American Home Shield

HI Sophia,
We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Jun. 2nd, 2020

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Guadalupe Cervantes Williams

They are responsive, professional, and customer oriented.

4 years ago

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Reply from American Home Shield

Hi Guadalupe,
Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain excellent standard of service to our customers.

Jun. 4th, 2020

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Janice Schaffer

they are always pleasant and cooperative when I need help.

4 years ago

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Reply from American Home Shield

Hi Janice,

I am pleased to hear about the excellent service you have received. I hope you continue to enjoy!

Jun. 2nd, 2020

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Lynnetta Shobayo

The plumber was timely, informative, and professional.

4 years ago

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Reply from American Home Shield

Hi Lynnetta,
We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Jun. 2nd, 2020

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Gordon Weller

They get the job scheduled and done quickly.

4 years ago

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Reply from American Home Shield

Hi Gordo,
Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain excellent standard of service to our customers.

Jun. 2nd, 2020

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Joyce Carroll Wilson

The technician assessed the problem quickly and accurately.

4 years ago

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Reply from American Home Shield

Hi Joyce,
Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Jun. 2nd, 2020

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Lee Telfer

The attending plumber was the very best.

4 years ago

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Reply from American Home Shield

Hi Lee,
Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain excellent standard of service to our customers.

Jun. 2nd, 2020

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Andrew

Quick and efficient. Fixed another contractors mistakes.

4 years ago

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Reply from American Home Shield

Hi Andrew,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Jun. 2nd, 2020

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Glenda

You are on hold forever to talk to them. Then you get disconnected and have to start over. A two to three hour process

4 years ago

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Reply from American Home Shield

Hi Glenda,
I hate to hear about your most recent ervice experiene and the hold time. I would be glad to speak with you and assist.

Jun. 4th, 2020

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Joyce Savage Norfolk, VA

Very good customer service and Prompt service

4 years ago

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Reply from American Home Shield

Hi Joyce,
We hope you continue to enjoy the prompt and professional service that American Home SHield provides!

Jun. 5th, 2020

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Jeff Rover Sanford, NC

good value for the cost, prompt response to issues

4 years ago

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Reply from American Home Shield

Hi Jeff,
We hope you continue to enjoy the prompt and professional service that American Home SHield provides!

Jun. 5th, 2020

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ANTHONY G SNEED Mount Pleasant, SC

Fast, friendly, knowledgeable, respectiful.

4 years ago

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Reply from American Home Shield

Good afternoon Anthony,

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Jun. 5th, 2020

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Johnny Sharp Decatur, GA

Great customer service and warranty coverage.

4 years ago

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Reply from American Home Shield

Hi Johnny,
I am pleased to hear about the excellent service you have received. I hope you continue to enjoy!

Jun. 4th, 2020

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Marilyn Turner Lawrenceville, GA

They always provide reputable companies to send...

4 years ago

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Reply from American Home Shield

Hi Marilyn,
I am pleased to hear about the excellent service you have received. I hope you continue to enjoy!

Jun. 4th, 2020

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Louise Ponte Vedra, FL

They replaced my washer at no cost to me

4 years ago

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Reply from American Home Shield

Good afternoon Louise,
We really appreciate you taking the time to share your experience with us. We look forward to servicing you again soon.

Jun. 5th, 2020

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Bo Storey Panama City Beach, FL

My fridge is working but has a vacuum leak. It should be replaced and no one has called me. No confidence you will do the right thing.

4 years ago

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Reply from American Home Shield

Hi Bo,
Thank you for posting a review and we’re sorry to hear that your experience was not of the quality you expected. We would like the opportunity to speak with you.

Jun. 7th, 2020

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Esther Sanchez Orlando, FL

Good service and prontitud and very kind atención.

4 years ago

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Reply from American Home Shield

Good afternoon Esther,
We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

Jun. 7th, 2020

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Ray S Huntsville, AL

Responsiveness and quality of service providers

4 years ago

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Reply from American Home Shield

Hi Ray,

Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain excellent standard of service to our customers.

Jun. 5th, 2020

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KLS Memphis, TN

Service was handled in a very professional manner.

4 years ago

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Reply from American Home Shield

Hi KLS,
Thank you so much for taking the time to leave us this amazing review.

Jun. 4th, 2020

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Steve Lancaster, OH

Prompt and efficient service with reputable companies.

4 years ago

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Reply from American Home Shield

Hi Steve,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Jun. 4th, 2020

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Heather Hudson, OH

Excellent service. Fast response when service is required.

4 years ago

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Reply from American Home Shield

Hi Heather,
I am pleased to hear about the excellent service you have received. I hope you continue to enjoy!

Jun. 4th, 2020

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kim Cincinnati, OH

customer service and responsiveness are their weakest attributes

4 years ago

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Reply from American Home Shield

Hi Kim,
Thank you for your feedback!

Jun. 7th, 2020

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Chyna Taylor Indianapolis, IN

Other than recent hold times, I'm satisfied with the service I've received

4 years ago

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Reply from American Home Shield

Hi Chyna, thank you so much for taking the time to provide feedback. We are so delighted that you rate our service as 5 star as we strive to provide just that for all our customers. We Look forward to servicing you again soon. Best Wishes.

Jun. 4th, 2020

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Robbin Veitengruber Bloomington, IL

They were very quick and efficient in resolving my issue.

4 years ago

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Reply from American Home Shield

Good morning Robbin,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Jun. 4th, 2020

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Lavelle Thomas Belleville, IL

Great to have this home warranty. Better than most.

4 years ago

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Reply from American Home Shield

Hi Lavelle,
Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Jun. 4th, 2020

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Jack Rockaway Beach, MO

they cme thru and my plumbing problems were fixed

4 years ago

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Reply from American Home Shield

Hi Jack,
Thank you so much for taking the time to leave us this amazing review.

Jun. 4th, 2020

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William Ralph Frisco, TX

Quick to resolve issue and lets you select a provider.

4 years ago

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Reply from American Home Shield

Hi William,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Jun. 4th, 2020

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Sammarratina Reece Red Oak, TX

Service is always great and for the most part affordable!

4 years ago

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Reply from American Home Shield

Hi Sammarratina,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Jun. 5th, 2020

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Kelly Houston, TX

American Home Shield offers a different options to fit your budget.

4 years ago

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Reply from American Home Shield

Hi Kelly, thank you so much for taking the time to provide feedback. We are so delighted that you rate our service as 5 star as we strive to provide just that for all our customers. We Look forward to servicing you again soon. Best Wishes.

Jun. 4th, 2020

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Candy Willis Richmond, TX

Great customer service was neyonf exceptional

4 years ago

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Reply from American Home Shield

Hi Candy,
I am pleased to hear about the excellent service you have received. I hope you continue to enjoy!

Jun. 4th, 2020

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michael tanner Cypress, TX

Great service and timely service from the technician and company

4 years ago

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Reply from American Home Shield

Good afternoon Michael,
Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain excellent standard of service to our customers.

Jun. 6th, 2020

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Kimberly Weiser Bryan, TX

When calling in they get things started quickly. Customer service is very nice

4 years ago

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Reply from American Home Shield

Hi Kimberly,
Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain excellent standard of service to our customers.

Jun. 6th, 2020

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Julie Reedy Mission, TX

Professional timely response very thorough keeps us updated

4 years ago

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Reply from American Home Shield

Hi Julie,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Jun. 4th, 2020

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Andrew Scott Austin, TX

Getting a response from them is nearly impossible. If you call customer service, be prepared for at least a 30-45 minute wait (if they even answer).

4 years ago

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Reply from American Home Shield

Hi Andrew,
I hate to hear about the delay in service you have experienced and would be glad to speak with you to get the refrigerator repaired.

Jun. 6th, 2020

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Tom O’Donnell Tempe, AZ

Your technician was on time and professional.

4 years ago

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Reply from American Home Shield

Hi Tom,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Jun. 5th, 2020

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Sam Visconti Oro Valley, AZ

a lot of confusion as to what you cover and amount i pay. expensivew in some cases

4 years ago

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Reply from American Home Shield

Hi Sam,
Your feedback is more than appreciated and I hope we can improve!

Jun. 7th, 2020

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Gary parsons Henderson, NV

Prompt service especially when you use the website

4 years ago

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Reply from American Home Shield

Hi Gary,
Thank you so much for taking the time to leave us this amazing review.

Jun. 4th, 2020

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Mary Jane Villicano Las Vegas, NV

work was done on time and complete employee did a professional job

4 years ago

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Reply from American Home Shield

Hi Mary Jane,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Jun. 6th, 2020