American Home Shield: Read 34,871 User Reviews From Real Homeowners

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Verified Customer

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Deborah St Onge Saint Augustine, FL

Great service and confidence in my home warranty.

5 years ago

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Glenda Stewart Soddy-Daisy, TN

They get what I need done when I need it.

5 years ago

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C.Wilder Germantown, TN

Taken care of any problem quickly and efficiently

5 years ago

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George Smira Luling, LA

The contractors are very reliable and friendly

5 years ago

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Tina Stark Broken Arrow, OK

Great service, affordable, quality service providers

5 years ago

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Michelle Jasper, TX

Contractor responded quickly to the problem.

5 years ago

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Lindsay Watson Granbury, TX

responsive, and send great professionals to do the work

5 years ago

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Susie Myers Granbury, TX

Easy to use, fast responses and coverage

5 years ago

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huy vu Katy, TX

Customers services has never follow up the service that has been requested I wish I could have money back

5 years ago

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Gary Quillin Abilene, TX

Quickly got technician here to repair problem with a/c.

5 years ago

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Jack Yoslov San Diego, CA

It took 4 different service companies and 5 weeks to finally get my refrigerator working again

5 years ago

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James Uthman Visalia, CA

Extremely long wait times and representatives do not know the policy and procedures.

5 years ago

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Verified Customer

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Jeff Warrick Allen, TX

Waited for over 1.5 hours on phone. Left message on call back program for two straight days . Never got a call back.

5 years ago

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Jeffrey Payne Chuckey, TN

Always prompt and sends out reliable technicians

5 years ago

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Jpv Fort Worth, TX

So far the process has been seamless in organizing servic

5 years ago

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Kevin Columbia, SC

Fast and reliable service and repairs.

5 years ago

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Larry Austin, TX

Well our AC coil needed replacement and AHS paid $325 and we paid $1,699...need I say more!!

5 years ago

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Lawrence Scaduto Galena, IL

No problems. Approved the replacement right away.

5 years ago

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Lei Glendora, CA

I was charged for a service that didn't occur. Contractor not available on weekends.

5 years ago

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Louis Peaks Clayton, NC

Prompt responses and great business referrals

5 years ago

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Mal Skinner Prescott, AZ

Very prompt service with quality suppliers.

5 years ago

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Mark Sampke Cypress, TX

Quick response with excellent service companies

5 years ago

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Mary E. Swanson Glendale, AZ

Resolved problem, sensitive to Covid virus, professional.

5 years ago

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Robert Sharp Phoenix, AZ

They are quick to respond and to fix the problem.

5 years ago

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Robin Webb Kissimmee, FL

Hold time too long when I need to speak to a representative...

5 years ago

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Sue Price Cedar Rapids, IA

Professionals on time and solved problem quickly

5 years ago

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thomas rohrer Littlestown, PA

dependable ,on time ,value,reliable,convenient

5 years ago

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Thompson Paulette Wayne, PA

Timely, customer friendly, great follow up

5 years ago

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Timothy Smith Fort Wayne, IN

Consistently meets our needs in a timely mannet

5 years ago

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Wilson Olympia, WA

Each time I've used AHS I received fast, quality service

5 years ago

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Yulia Rife Ballwin, MO

Too long to resolve the problem . We were waiting more than a month and still did not resolve our problem.

5 years ago

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Betty Owensboro, KY

They are prompt and professional. Always get the job done!

5 years ago

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Bettye Roseman Matteson, IL

Provide service people in timely manner.

5 years ago

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Beverly Parrish Davenport, IA

Very prompt appointment and very professional

5 years ago

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Bill Parker Madera, CA

Took care of my issues in a timely manner.

5 years ago

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Bob Sugar Land, TX

Pleasant and responsive customer service team.

5 years ago

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Carla Walker Honey Grove, TX

Awesome service and the nicest men who installed the unit.

5 years ago

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Debbie Seiffert Henderson, NV

On time and did a good job, was respectful too

5 years ago

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Verified Customer

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Derek Walden Draper, UT

It takes over a week to get a sink unblocked and when you call to complain, they have you on hold for 30 minutes! Appalling service.

5 years ago

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Elizabeth M Smith Trussville, AL

Easy to request service; fast response and problem solved.

5 years ago

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Ethel Worthon Matteson, IL

Professional, knowledgeable customer service.

5 years ago

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brenda brackins Waterford, MI

They took care of the problem and fixed it

5 years ago

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Shelly Thornton Jefferson, IA

they always fix or replace what needs done

5 years ago

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Ml Grayslake, IL

Professional and good reliable coverage......

5 years ago

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Claudia Rodgers Little Rock, AR

They are quick to respond to my household needs.

5 years ago

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Harold Polk Wylie, TX

Service is always prompt. No issues since joining AHS.

5 years ago

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Pat Emory, TX

Been working on claim since March of this year. Your on hold for 1 to 1 1/2 hour

5 years ago

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JT Van Alstyne, TX

Length of time to order and replace essential appliance parts.

5 years ago

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Lydia Thompson North Richland Hills, TX

prompt service and good choices for service providers

5 years ago

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Ronald Williams Houston, TX

Professional and quick. And on time and very friendly

5 years ago

American Home Shield Reviews