American Home Shield: Read 34,871 User Reviews From Real Homeowners

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Verified Customer

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Solon P

No surprises, always good work, easy to schedule

5 years ago

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Danielle

Great service and easy to request service.

5 years ago

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Mark Sabatino

I like their Quick Resolution to my issue

5 years ago

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Yvonne Henry-Whaley

The company is efficient and quick to resolve my issue.

5 years ago

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Oswaldo Hernandez

Right on time with excellent customer service

5 years ago Edited January 10, 2024

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Verified Customer

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Paul Warnken

AHS responds quickly and follows up on work performed.

5 years ago

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Michele Powell

The service was good, timely and accurate.

5 years ago

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Kathy Elmore

They have always fixed problems quickly.

5 years ago

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Lela

You have no choice in which contractor you will get and most all we have had are subpar.

5 years ago

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David Wheeler

The are always helpful and get good contractors.

5 years ago

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Rich S

They are always on time and professional.

5 years ago

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Giuseppe Rizzo

Excellent response in timing and quality

5 years ago

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Verified Customer

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Sylvia Reyna

AHS came through as promised in their contract.

5 years ago

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Lynn & Greg Ross

I love that they use a local and reputable Contractor

5 years ago

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Verified Customer

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Heather Ramsey

They are very responsive and the repairmen are great

5 years ago

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Rick

On the job instantly and completed quickly

5 years ago

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William J. Sullivan

Always responsive and provide a resolution

5 years ago

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Stacey Palmore

Easy to get a hold of and the set up with a tech was good

5 years ago

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Bryan

I waited 2.5 hours to talk to someone from the Philippines to never resolve my problems.

5 years ago

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dorothy wentworth

they were good on the response to our problem.

5 years ago

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Ruby Saladino

They take care of our gome service requests promptly.

5 years ago

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Verified Customer

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Daniel Seiter

Plumber was very knowledgeable. Excellent service.

5 years ago

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Verified Customer

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Mary

Fast and efficient when called for assistance.

5 years ago

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Nellie Anne Batiz

They responded to my need in a timely manner

5 years ago

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Stacey

They are prompt ,courteous, and finish the job.

5 years ago

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Eric Addleman

The service has been very efficient and dependable.

5 years ago

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Vaughn Moody

I like the timeliness of repairs through Home Shield

5 years ago

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Jon

Next day service and completion of repair

5 years ago

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Raye Jean Plehn

They get things scheduled and taken care of right away

5 years ago

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kay wilkerson

The service I have had is good and timely

5 years ago

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Susan Wiebers

I find it very difficult to talk with a person. Everything is designed for online communication

5 years ago

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Verified Customer

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Daniel

They solve your problems even though it was not easy.

5 years ago

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Verified Customer

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Oneal Texada

The service providers they send out is very professional.

5 years ago

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Verified Customer

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Ruth Wuelner

My washer was repaired in a timely manner

5 years ago

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Delbert Tengan

Easy to use format in requesting services needed

5 years ago

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Bob Thomas

Resolved and issue with an appliance quickly.

5 years ago

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Doug Wert

We feel very supportive and thankful for your help.

5 years ago

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Sue

It takes 30-60 minutes to get them on the phone. They don't seem to save details of your calls so you have to explain everything over and over again.

5 years ago

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Verified Customer

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Kathy

AHS promptly responded to my request for service.

5 years ago

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Bill Wilson

sometimes, when you call in long wait and some people you cannot understand

5 years ago

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Robert Shields

All of your home needs are taken care of immediately!

5 years ago

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Jodi

They're customer service is not always helpful.i had to call every day go get an answer

5 years ago

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Keith W.

always get a call within 24 hours after making appointment from a contractor

5 years ago

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Cheri

They are professional, punctual and efficient

5 years ago

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Gerald Passaro

They sent out Yantra Air and Tony was excellent

5 years ago

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Rahman Fathima

Right away they take care of the problem

5 years ago

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Susan

The service was prompt, efficient and helpful.

5 years ago

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Dorothy Megeath

I like their Punctual and skilled experts.

5 years ago

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Verified Customer

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J. Solomon

Their services and technicians are great.

5 years ago

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Bill Nelson

Took care of the problem even though it took a few weeks.

5 years ago

American Home Shield Reviews