American Home Shield: Read 34,890 User Reviews From Real Homeowners

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Linda Smith

quick response, and curious customer service.

5 years ago

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Madeline Walker

They are new to me. So far, they have been very prompt and solved my needs

5 years ago

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S Saha

Professionalism, responsiveness and speed to resolve issues

5 years ago

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Danika M.

Easy to request service for reputable companies

5 years ago

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Andrea

Super easy to request repairs and get them approved!

5 years ago

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Raymond Stith

Was impressed with the service and professionalism

5 years ago

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Larry

AHS has been very dependable and reasonably cost effective.

5 years ago

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Sharon Warnick

I always get quick results when I request service.

5 years ago

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Verified Customer

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Karen Tosi

He explained everything that he was doing. Very professional

5 years ago Edited January 10, 2024

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Janice D Streeter

Responsivness, good contractors, online service

5 years ago

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Daniel

Very fast response for the first time use

5 years ago

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Gary

Work order was set up fast and professional

5 years ago

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Zack Wilson

Good coverage in general. They occasionally cheap out on stuff.

5 years ago

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Deborah Schroeder

Fast, excellent, and professional service

5 years ago

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Kathy & Tom

Improved service levels and companies dispatched.

5 years ago

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Brandon Tackett

Sent great contractor who fixed my furnace.

5 years ago

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Pa Dao Yang

They were super professional and informative.

5 years ago

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Solon P

No surprises, always good work, easy to schedule

5 years ago

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Danielle

Great service and easy to request service.

5 years ago

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Mark Sabatino

I like their Quick Resolution to my issue

5 years ago

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Verified Customer

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Yvonne Henry-Whaley

The company is efficient and quick to resolve my issue.

5 years ago

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Verified Customer

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Oswaldo Hernandez

Right on time with excellent customer service

5 years ago Edited January 10, 2024

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Paul Warnken

AHS responds quickly and follows up on work performed.

5 years ago

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Michele Powell

The service was good, timely and accurate.

5 years ago

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Kathy Elmore

They have always fixed problems quickly.

5 years ago

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Lela

You have no choice in which contractor you will get and most all we have had are subpar.

5 years ago

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David Wheeler

The are always helpful and get good contractors.

5 years ago

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Rich S

They are always on time and professional.

5 years ago

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Giuseppe Rizzo

Excellent response in timing and quality

5 years ago

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Sylvia Reyna

AHS came through as promised in their contract.

5 years ago

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Lynn & Greg Ross

I love that they use a local and reputable Contractor

5 years ago

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Heather Ramsey

They are very responsive and the repairmen are great

5 years ago

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Rick

On the job instantly and completed quickly

5 years ago

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William J. Sullivan

Always responsive and provide a resolution

5 years ago

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Stacey Palmore

Easy to get a hold of and the set up with a tech was good

5 years ago

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Bryan

I waited 2.5 hours to talk to someone from the Philippines to never resolve my problems.

5 years ago

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dorothy wentworth

they were good on the response to our problem.

5 years ago

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Ruby Saladino

They take care of our gome service requests promptly.

5 years ago

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Daniel Seiter

Plumber was very knowledgeable. Excellent service.

5 years ago

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Mary

Fast and efficient when called for assistance.

5 years ago

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Nellie Anne Batiz

They responded to my need in a timely manner

5 years ago

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Stacey

They are prompt ,courteous, and finish the job.

5 years ago

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Eric Addleman

The service has been very efficient and dependable.

5 years ago

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Vaughn Moody

I like the timeliness of repairs through Home Shield

5 years ago

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Jon

Next day service and completion of repair

5 years ago

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Raye Jean Plehn

They get things scheduled and taken care of right away

5 years ago

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kay wilkerson

The service I have had is good and timely

5 years ago

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Susan Wiebers

I find it very difficult to talk with a person. Everything is designed for online communication

5 years ago

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Daniel

They solve your problems even though it was not easy.

5 years ago

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Oneal Texada

The service providers they send out is very professional.

5 years ago

American Home Shield Reviews