American Home Shield: Read 34,871 User Reviews From Real Homeowners

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Verified Customer

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Barbara Smoot

Timely, friendly, accurate and productive.

5 years ago

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Virginia Solis

Contractors are always on time and do a good job

5 years ago

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Marlon Tyus

They are very professional and courteous

5 years ago

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Shirley Nicholson

Service, professionalism and very no prompt

5 years ago

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Karen Williams

Responds quickly and sends qualified companies

5 years ago

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Luke

Easy to use app and quick friendly service.

5 years ago

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Bob W

Prompt service by reliable local service companies.

5 years ago

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Verified Customer

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Charlene Sigala

Fast and professional service to resolve repairs.

5 years ago

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Verified Customer

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Betty

AHS always sends out professional workers

5 years ago Edited January 10, 2024

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Verified Customer

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Andrea Richards

Easy to apply, good communication, good service

5 years ago

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Verified Customer

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Donna Norberg

Excellent customer service and quick response

5 years ago

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Verified Customer

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Barbara F Ruiz

responsive, efficient, knowledgeable, professional

5 years ago

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Verified Customer

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Anonymous

Very good service and coverage. Fairly easy to use.

5 years ago

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Verified Customer

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Iesha Thornton

Fast service. Professional interactions.

5 years ago

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Sandra Parks

Telephone response time, a couple contractors service not satisfactory

5 years ago

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Verified Customer

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Malinda Whitfield

Fast response and assignment of reliable contractor

5 years ago

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James Green

Efficient, and well worth it to any homeowner.

5 years ago

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Verified Customer

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Margaret

Extremely easy to work with and so polite and helpful.

5 years ago

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Verified Customer

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Ralph Stinson

The technician was very knowledgeable. Did a good job.

5 years ago

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Pravina Shah

Always prompt n solutions found n problems resolved.

5 years ago

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Verified Customer

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April

Professional, honest, and always timely!

5 years ago

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Verified Customer

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Janice Wieland

Quick service for air conditioning problem.

5 years ago

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Verified Customer

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Jose Reyes

Timely response when needed and great customer service

5 years ago

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Roberta Silk 9

Fast matching of qualified workmen. Oh wait

5 years ago

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Verified Customer

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Loretta R.

I rate them for the prompt customer service.

5 years ago

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Verified Customer

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Kevin White

The companies provide great response and service.

5 years ago

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LAVONNE

They live up to their promises and great customer service

5 years ago

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Verified Customer

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Maria Sidon

I like the prefessionalism and they are very fast service

5 years ago

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Verified Customer

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Melo Saudas

Because they act on you needs and request promtly.

5 years ago

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Verified Customer

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Linda

They were very prompt in fixing our garage door

5 years ago

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Jim

They were very quick to get the job done.

5 years ago

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Verified Customer

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Shirley

The repair was done when they said they would

5 years ago

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Verified Customer

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Steve willard

Still waiting for service. They allow people to go without hot water service for several days. Don't waste your money on this service.

5 years ago

Reply from American Home Shield

Hi Steve. I am sorry to hear that you are still waiting to receive service. We do understand the importance of having hot water. I would be happy to speak with you to assist with a resolution to this matter.

Nov. 17th, 2021

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Verified Customer

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Linda Smith

quick response, and curious customer service.

5 years ago

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Madeline Walker

They are new to me. So far, they have been very prompt and solved my needs

5 years ago

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S Saha

Professionalism, responsiveness and speed to resolve issues

5 years ago

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Danika M.

Easy to request service for reputable companies

5 years ago

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Andrea

Super easy to request repairs and get them approved!

5 years ago

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Raymond Stith

Was impressed with the service and professionalism

5 years ago

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Larry

AHS has been very dependable and reasonably cost effective.

5 years ago

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Sharon Warnick

I always get quick results when I request service.

5 years ago

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Verified Customer

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Karen Tosi

He explained everything that he was doing. Very professional

5 years ago Edited January 10, 2024

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Verified Customer

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Janice D Streeter

Responsivness, good contractors, online service

5 years ago

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Daniel

Very fast response for the first time use

5 years ago

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Gary

Work order was set up fast and professional

5 years ago

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Zack Wilson

Good coverage in general. They occasionally cheap out on stuff.

5 years ago

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Verified Customer

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Deborah Schroeder

Fast, excellent, and professional service

5 years ago

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Kathy & Tom

Improved service levels and companies dispatched.

5 years ago

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Brandon Tackett

Sent great contractor who fixed my furnace.

5 years ago

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Pa Dao Yang

They were super professional and informative.

5 years ago

American Home Shield Reviews