American Home Shield: Read 34,871 User Reviews From Real Homeowners

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Barbara Ryan

We have had american homeshield for many years and they have progressively gotten worse and worse. They can’t keep good repair companies, they send subpar companies who sometimes don’t even show up. They never want to do a full repair just a bandaid. You can NEVER get anyone on the phone who can actually help. It can take months before they get it taken care of. We have been waiting since May ‘25 for them to fix our pool pump, 2 vendors were assigned both flaked out and didn’t show. Because they could not find us a tech AHS gave us the option to get our own licensed pool repair company , which had to get the ok from AHS before we could use them, they came out diagnosed the issues now AHS wants to send another tech for a 2nd opinion ??? It’s now Aug. ‘25. Their customer service is non existent please take heed and find another warranty company. They absolutely do not care about their customers. We’re done!!

3 months ago

Reply from American Home Shield

Hello Barbara Ryan,

Thank you for taking the time to reach out to us and let us know of your experience. We understand you are having an ongoing issue. If you still need assistance please reach out to us using our email address, which is socialmedia@ahs.com. Thank you for your business.

Best regards,

Timari H.

American home shield

Aug. 11th, 2025

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Michael Garelli

Our refrigerator has been broken since July 7, 2025 we notified American home Shield on that date. It is now July 23, 2025 and we are still living with no refrigerator. The local people have ordered a part and Fed Ex sent the part to the wrong address, and we still haven't got our refrigerator workin g. Two weeks without a working refrigerator is inexcusable. We are senior citizens we have several medications that we can't keep cold.

4 months ago

Reply from American Home Shield

Hello Michael,
Thank you for sharing your feedback. We truly apologize for the continued delay in servicing your refrigerator, especially knowing how essential it is to your daily routine. A service specialist will be reaching out to follow up and help work toward a resolution as soon as possible.

Best regards,
Victoria M.

Jul. 29th, 2025

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Ramona

We have a contract with this supposedly great company. What a joke!! They stall and if you actually want something repaired you have to be the one to follow through! If an inept, rude, dirty repairman comes to your home they don't care. You can be without a fully functional appliance, even a refrigerator for weeks, and they don't care at all. They can transfer you to anyone but no power to transfer you to a truly qualified company. If you have a problem or complaint they will just blow you off or keep transfering you to people who do nothing at all. I would never have believed how they treat customers as badly as they do. If I could give you minus 5 I would!

5 months ago

Reply from American Home Shield

Hello Ramona,

Thank you for reaching out and sharing your experience with us regarding AHS. If you are still having issue please please email us at bestco@ahs.com so that we can look into the matter further.

Best Regards,

Timari H.

American Home Shield

Jun. 24th, 2025

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Carolanne Florkowski

We had been with American Home Shield for over a year. Our refrigerator stopped working on May 16th, 2025. we called AHS on the 17th and they sent a technician who was scheduled to come on the 20th. he showed up outside of the three hour window we had to take time off to be there for and then he said the compressor was bad and that he wouldn't repair it -it wasn't worth his time. American Home Shield then sent a second company who never showed up at all. Finally on May 23rd they were supposed to come to diagnose the fridge(again) they were also late and called to say there was traffic. We told them the tech before and they said they would put in for the compressor and updated software. The parts would take a week and be shipped to me. The parts came and we had to wait another few days to get an appointment. the company then called during the time they were scheduled to show up and said they didn't have the tools they needed and would have to reschedule (another week....) They finally came and had to come back 4 times but were unable to fix the fridge. They put in for a replacement. American Home Shield made us wait another week until June 20th at 5:25 to say that they granted the replacement but were only giving us $643 of the $2000 they were supposed to give us because we had to pay all the previous technicians. We filed with BBB and are going to make a point of communication how unresponsive they were throughout the whole process. When you try to call American Home Shield you get someone who barely speaks english and can never help you. 36 days without a refrigerator - good thing we had home insurance to cover the cost of expensive repairs/replacement...I am so disappointed in American Home Shield and I hope no one else chooses to use their service.

5 months ago

Reply from American Home Shield

Hello Carolanne Florkowski,

Thank you for reaching out to us regarding the refrigerator claim. We appreciate you taking the time to contact us regarding the experience. We are glad you received the new refrigerator. We do apologize for the time it took to happen. If you need us for anything please email us at bestco@ahs.com so that we can look into the matter further.

Best Regards,

Timari H.

Jun. 25th, 2025

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Verified Customer

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Bridget

American Home Shield is always quick to answer my call and seems to get me a contracted out very quickly! Also I am always pleased with who shows up

9 months ago

Reply from American Home Shield

On behalf of American Home Shield, I would like to thank you for choosing us as your warranty provider. Your feedback is appreciated. We’ll be here when you need us. Have an amazing week.

Sincerely,
Stacy

Feb. 27th, 2025

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Verified Customer

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Krystle

Quick and easy to file a claim, appointments are same day or next day. Repairs have been correctly each claim. Great value for the cost.

9 months ago

Reply from American Home Shield

We greatly appreciate your loyalty to us and thank you again for sharing your experience.

Sincerely,
Stacy

Feb. 19th, 2025

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Verified Customer

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Tracy

the only problem I have, I left AHS one time, and they promised if I came the visits would stay at 100.00. this was false I called the were suppose refund 50.00 back and it never happened the service were 125.00 each

9 months ago

Reply from American Home Shield

I hate to hear your experience has caused some frustration. We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know.

Sincerely,
Stacy

Feb. 12th, 2025

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Verified Customer

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Yvette Conyers-Mayers

AHS restricts the quality of service the technician are able to provide.which causes the service mem to return a number of times. Also, AHS use to be a lot quicker in providing repairs and having a company available.

9 months ago

Reply from American Home Shield

We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know.

Sincerely,
Stacy

Feb. 12th, 2025

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Verified Customer

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Harriet

Very prompt in resolving my issue. Have used them for many of my problems and they have responded quickly and efficiently.

9 months ago

Reply from American Home Shield

We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know.

Sincerely,
Stacy

Feb. 12th, 2025

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Verified Customer

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Carmen

Overall, I like everything about Home shield. I always have very good results. And their employees are very knowledgeable on their appliances.

9 months ago

Reply from American Home Shield

It’s because of members like you that we continue to improve as a business. Please feel free to call on us again when you need us.

Thanks again,
Stacy

Feb. 12th, 2025

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Verified Customer

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Partho

Monthly subscription has been increased abnormally high. It started with $34 a month and now it’s almost $75. Also when I book a repair, I need to pay $100 every case though I have been paying monthly charge.

9 months ago

Reply from American Home Shield

Thank you so much for sharing your warranty experience. If you ever need assistance, please contact us at ahs.com. We also have chat as an option to communicate. We are always here to help.

Best Regards,
Stacy

Feb. 12th, 2025

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Verified Customer

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Troy

Have never used American Home Shield and was hesitant to get warranty. The last 2 people I have spoken to have been very nice.

9 months ago

Reply from American Home Shield

We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know.

Sincerely,
Stacy

Feb. 12th, 2025

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Verified Customer

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George

There were repeated delays by A1 Plumbing, over several weeks. Over this entire time, we had water continuously dripping. Our water bills have tripled. They finally replaced a faucet in the bathroom which does NOT match the other sink faucet. They said they couldn't find one that matched so they would not replace. The difference between the 2 faucets is extreme and look ridiculous since they are a pair. A1 Plumbing repeatedly dropped the ball and we had to contact American Home Shield each time. They would tell us they were doing something and then not folloup.

9 months ago

Reply from American Home Shield

Thank you for sharing your feedback. I'd like to apologize for not meeting your expectations. Please know that our team will be using your feedback to prevent this from happening again in the future.

Sincerely,
Stacy

Feb. 12th, 2025

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Verified Customer

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Erik

There's a lot of stuff that you don't cover that you should, especially considering I have to pay such a high price just to schedule a service call and the ever-increasing monthly fees.

10 months ago

Reply from American Home Shield

Hi Erik, I understand your frustration and appreciate your feedback. Please feel free to contact us at bestco@ahs.com so we can talk more about your experience. Sincerely, Mariah

Feb. 11th, 2025

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Verified Customer

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Barak

Qualified technicians that fix it right the first time and arrive within the stated window. Schedulers are very accommodating to my availability.

10 months ago

Reply from American Home Shield

Thanks Barak, We’re thrilled to hear that you were satisfied with our services. Your feedback is appreciated, and we look forward to helping you again.
Sincerely,
Mariah

Feb. 11th, 2025

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Verified Customer

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Barbara

The fact that the service providers are so far away from me ( sometimes in another State) is annoying! Other than that the services have always been sati.

10 months ago

Reply from American Home Shield

Dear Barbara,

We appreciate your feedback and hope you continue to enjoy American Home Shield!

Sincerely,

Mariah

Jan. 17th, 2025

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Verified Customer

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Georgina

Techs were through and were quick. They explained everything they worked on and what they fixed. Super friendly and happy with service provided

10 months ago

Reply from American Home Shield

Hi, We’re thrilled to hear that you were satisfied with our services. Your feedback is appreciated, and we look forward to helping you again.
Sincerely,
Mariah

Jan. 17th, 2025

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Verified Customer

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Not happy customer!

My dishwasher and dryer seem to be getting no power; both went out the same day. I reached out to AHS to get the issue resolved. I paid the $100 to get an electrician to come out with hesitation that it was electrical. It was NOT! Now I have to pay an additional $100 to get an appliance repair person to come to my home to hopefully solve the issue without a big problem.

10 months ago Edited January 13, 2025

Reply from American Home Shield

Hi , I understand your frustration and appreciate your feedback. Please feel free to contact us at bestco@ahs.com so we can talk more about your experience. Sincerely, Mariah

Jan. 17th, 2025

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Verified Customer

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Linda

They make potentially expensive repairs and maintenance affordable. And the companies they send to you have always been excellent.

10 months ago

Reply from American Home Shield

Hi Linda, We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out to us again.

Jan. 10th, 2025

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Verified Customer

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La Ronda Lott

I love American home shield. I never have issues when I go to use my services. The staff is always professional and listen to your needs.

10 months ago

Reply from American Home Shield

Hi LaRonda, Thank you for such a positive review. We strive to provide prompt and dependable service for our members, and it makes us very happy to hear that we have been able to do that for you.

Jan. 10th, 2025

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Verified Customer

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Richard

Had my hot water heater go out on 12/20/24 it is now Jan 2 and still no hot water heater call customer service again today person was clueless try to say plumber was holding it up spoke with plumber before I call American home they were still waiting for American to tell them were to pick it up anytime pluming has try several times to get info for heater and tracking number if I didn’t have American home shield I would go to home depot or Lowe’s and had it fix in one day twelve days is unacceptable

11 months ago

Reply from American Home Shield

Hi Richard, I understand your frustration and appreciate your feedback. Please feel free to contact us at bestco@ahs.com so we can talk more about your experience. Sincerely, Mariah

Jan. 6th, 2025

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Verified Customer

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Steven

It was a pretty simple fix, but I knew that it would be taken care of, so I had no hesitation in contacting American home shield…

11 months ago

Reply from American Home Shield

Hi Steven, We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

Jan. 6th, 2025

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Verified Customer

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Cynthia

They don’t know their vendors and they don’t care. I recently had a plumbing issue and the company they sent over suggested many repairs that were not required. It was a plugged pipe and they denied the claim. The company they hired said the clog was over 100 feet and they don’t cover over 50. 100 feet would put the pipe in the middle of the street…the clog was under 25’ but they didn’t want to listen to myself or my husband and we aren’t “certified” plumbers. Guess what, we may not be BUT We can read a tape measure.

11 months ago

Reply from American Home Shield

Hi Cynthia, I understand your frustration and appreciate your feedback. Please feel free to contact us at bestco@ahs.com so we can talk more about your experience. Sincerely, Mariah

Jan. 6th, 2025

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Verified Customer

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Reena

Very easy to work with. Had several claims and all were handled quickly and covered. Glad I have AHS... saved me lots of money.

11 months ago

Reply from American Home Shield

Hi Reena, Thank you for such a positive review. We strive to provide prompt and dependable service for our members, and it makes us very happy to hear that we have been able to do that for you.

Dec. 23rd, 2024

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Verified Customer

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Pamela

There was never any argument the gentleman that they contracted came out, made the request for the repairs we needed, and they took care of it.

11 months ago

Reply from American Home Shield

Hi Pamela, Thank you for such a positive review. We strive to provide prompt and dependable service for our members, and it makes us very happy to hear that we have been able to do that for you.

Dec. 10th, 2024

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Verified Customer

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Eugene

AHS had a service firm quickly respond with a date a rep would arrive. They continually kept me aware of that time. The repair was quick and complete.

1 year ago

Reply from American Home Shield

Hi Eugene, Thank you for such a positive review. We strive to provide prompt and dependable service for our members, and it makes us very happy to hear that we have been able to do that for you.

Dec. 3rd, 2024

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Verified Customer

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James

i have been with AHS FOR 30 years and never had a problem until now. The service was horrible and the communication was very hard to understand. Why do I have to Guiana AFRICA for and American issues with my home very sad for sure. My Georgia Plummer was great and outstanding service 5 stars for them

1 year ago

Reply from American Home Shield

Hi James, I understand your frustration and appreciate your feedback. Please feel free to contact us at bestco@ahs.com so we can talk more about your experience. Sincerely, Mariah

Nov. 27th, 2024

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Verified Customer

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James

For us the value wasn't there. We had an AC claim that we had to pay $125 service fee and $850 in freon. Not to mention we were without AC for 3.5 weeks. We had 3 claim. I ther than Sears, in general you use contractors with the absolutely lowest ratings. If AHS would read the reviews on each contractor on your list you would see they have low rates because of the huge number of complains the contractor recieves regarding AHS. Lastly my last claim did it for me. I established the claim over the phone and told the rep it was for a paddle fan on my back porch and a light on my eve. AHS took my $125 and set me up with a 3.3 rated electrician. 2.5 weeks later the electrician said he was recommending replacement and I would need to buy the fans I wanted and would get a credit and he would come back and install them. Same for the light. I called for an update and your reply told me the electrician notes said the items weren't covered. Originally your rep should not have taken my $125 if thise items aren't covered. And finally, the electrician company emailed me offering to install the fans and lights on my dime. Kind of stincky. Overall I am left with a feeling of ill will and $125 lighter. I told the rep, Richmond, if the $125 were refunded by Monday i would consider keeping the service. No concession was made by AHS. Im done and I will warn everyone I can that the service is not worth the cost or all the fricking hassle.

1 year ago

Reply from American Home Shield

Hi James, I understand your frustration and appreciate your feedback. Please feel free to contact us at bestco@ahs.com so we can talk more about your experience. Sincerely, Mariah

Nov. 27th, 2024

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Verified Customer

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Mary

Request easy to make and companies respond quickly. Two repairs not fully covered and the rules can be confusing. My 11 year old washer has had 2 repairs in a month for same thing and currently not working. This is very difficult now. Laundromats expensive and inconvenient

1 year ago

Reply from American Home Shield

Hi Mary, I understand your frustration and appreciate your feedback. Please feel free to contact us at bestco@ahs.com so we can talk more about your experience. Sincerely, Mariah

Nov. 27th, 2024

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Verified Customer

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Bradley

I am still waiting for the repair to be done. The installer is still waiting for the AHS provided parts. AHS claims that regular and normal changeover parts to complete the repair are "modifications" which is completely ridiculous. They refused to send me a copy of the "modifications" in question. I would not recommend American Home Sheild to anyone. I have their best policy which is "exclusion only" coverage. They don't tell you that ordinary parts will be excluded, but they will definitely do so. I was warned by some people that they will cover minor issues, no problem, which I found to be true, but when tgere was a major repair, they deny most of it. This has proven to be the case. Beware of American Home Shield!!!

1 year ago

Reply from American Home Shield

Hi Bradley, I understand your frustration and appreciate your feedback. Please feel free to contact us at bestco@ahs.com so we can talk more about your experience. Sincerely, Mariah

Nov. 27th, 2024

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Verified Customer

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Paul

We have had the insurance on our home for 13 years. We have had many repairs and replacements and have found the service to be a good value. I do not like their current IVR implementation otherwise a five

1 year ago

Reply from American Home Shield

Thanks Paul. We’re thrilled to hear that you were satisfied with our services. Your feedback is appreciated, and we look forward to helping you again.
Sincerely,
Mariah

Nov. 22nd, 2024

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Verified Customer

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Jimmy

The vendor was very professional and a did a thorough job.Home Shield did a great job of contacting the vendor and getting on the job in a timely manner.

1 year ago

Reply from American Home Shield

Dear Jimmy,
We appreciate your feedback and hope you continue to enjoy American Home Shield!
Sincerely,
Mariah

Nov. 14th, 2024

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Verified Customer

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Sheritta

. We are often quite busy so it’s such a relief knowing AHS will find the right people for you so you don’t have to stress looking or doing the work yourself.

1 year ago

Reply from American Home Shield

Hi Sheritta, We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out to us again.
Sincerely,
Mariah

Nov. 14th, 2024

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Verified Customer

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Tim

It takes a week to get a job done that would have been done same day without the insurance red tape. AHS representative a little hard to understand on the phone. But, overall, I'm mostly satisfied with the experience!

1 year ago

Reply from American Home Shield

Hi Tim, We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out to us again.
Sincerely,
Mariah

Nov. 14th, 2024

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Verified Customer

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Nichola

I have always been happy with your company. Not this time, my furnace went out and the Fox company whom you sent to my house was trying to scam both your company and me. I called your customer service and they called them and told them that my transducer mother and control board were water damaged. The fox company told me if I worked with them they would not send those pictures of the water damage. I just had a local company look at it it needs a new control panel. Why isn’t your company concerned with the vendors you send out that are trying to scam your customers.

1 year ago

Reply from American Home Shield

Hi Nichola, I'm so sorry for the problems you've been experiencing. Please reach out to us at bestco@ahs.com so we can discuss this further. Sincerely, Mariah

Nov. 14th, 2024

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Verified Customer

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Patrick

The company you sent miss diagnosed the problem. I called utility department and cleared the pipe. I do not want to use this company. I wasted $100.00 . I do not appreciate wasting money I do not have

1 year ago

Reply from American Home Shield

Thanks Patrick. We’re thrilled to hear that you were satisfied with our services. Your feedback is appreciated, and we look forward to helping you again.
Sincerely,
Mariah

Nov. 14th, 2024

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Verified Customer

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Connie

Ouick response! Keeping in contact letting me know when to expect service. The technician knew how to fix the garage door. He came a the time the appt was set up .

1 year ago

Reply from American Home Shield

Connie, We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out to us again.
Sincerely,
Mariah

Oct. 31st, 2024

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Verified Customer

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Sheryl

We love having a reputable company that we can rely on when something goes awry out of nowhere. Sink clogs, appliance repair, electrical problems, call AHS and get fast and professional service.

1 year ago

Reply from American Home Shield

Thanks, Sheryl. We’re thrilled to hear that you were satisfied with our services. Your feedback is appreciated, and we look forward to helping you again.
Sincerely,
Mariah

Oct. 31st, 2024

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Verified Customer

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Aquenia

I have been trying to get my refrigerator fixed since September 24th. The first contractor never showed up. The second contractor showed up on October 2nd and stated a part was needed to get my refrigerator working. I called GM Appliance over several times and left voicemail messages. They do not answer the phones or return calls. I called American Home Shield and they have escalated the issue and refund my $125.00 and someone from escalation support is going to reach out to me and no one has. I need my refrigerator to be fixed. I have been without a refrigerator for a month. I have children who are on medication that needs to be in the refrigerator. This is a huge inconvenience and poor customer. I am considering canceling and going with another company who can better serve.

1 year ago

Reply from American Home Shield

Good afternoon Aquenia, I'm so sorry for the problems you've been experiencing. Please reach out to us at bestco@ahs.com so we can discuss this further. Sincerely, Mariah

Oct. 25th, 2024

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Verified Customer

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Donna

I’m very satisfied with AHS and the professional experience with the repair technicians that are sent to do the job I’ve needed. I’m glad I use their service.

1 year ago

Reply from American Home Shield

Dear Donna, we are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon.

Oct. 16th, 2024

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Verified Customer

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Elias

I’ will like to give 5 stars ,but unfortunately the company that AHS hired to do the job took 2 weeks before they install the water heater, if the service was a little faster ,I will give 5 stars

1 year ago

Reply from American Home Shield

Hi Elias, We greatly appreciate your loyalty to us and thank you again for sharing your experience.

Sincerely,

Mariah

Oct. 16th, 2024

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Verified Customer

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Alivia

This is the Best company to hire for home warranty. I have never had any problems with the service provider that they hire to help their customers. I would highly recommend.

1 year ago

Reply from American Home Shield

Alivia, We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out to us again.
Sincerely,
Mariah

Oct. 16th, 2024

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Verified Customer

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Jinny

Sometimes service company doesn’t know I’m on the 3rd floor. Also I would prefer what ever company does the job. Should be the first one to be called if same item has another problem

1 year ago

Reply from American Home Shield

Hi Jinny, It's because of members like you that we continue to improve as a business. Please feel free to call us again when you need us. Sincerely, Mariah

Oct. 10th, 2024

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Verified Customer

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Shirley

I like the skills, their ability to quickly trouble shoot and quickly identify issues and I like the overall good attitudes of every serviceman that I have encountered

1 year ago

Reply from American Home Shield

Hi Shirley, We appreciate your feedback and hope you continue to enjoy American Home Shield!

Sincerely,

Mariah

Oct. 10th, 2024

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Verified Customer

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Emma

I have been with Home Shield for several years and I am very impressed with their service updates. I am very pleased with how they handled my claims a couple of weeks ago.

1 year ago

Reply from American Home Shield

Hi Emma,
We greatly appreciate your loyalty to us and thank you again for sharing your experience.

Sincerely,

Mariah

Oct. 2nd, 2024

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Verified Customer

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Charles

We have had AHS for over 12 years. They are a complicated company to work with. We have issues every time we submit a claim, but most of the time everything works out…it just takes an extended amount of time to get to that finish line.

1 year ago

Reply from American Home Shield

Hi Charles, I understand your frustration and appreciate your feedback. Please feel free to contact us at bestco@ahs.com so we can talk more about your experience. Sincerely, Mariah

Sep. 6th, 2024

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Verified Customer

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Clyde G.

I like the quick response on most problems. I disliked the procedures or process you had to follow for replacing an HVAC unit. Takes to long. Skiped AHS and replaced at my own expense.

1 year ago

Reply from American Home Shield

Hi Clyde, We greatly appreciate your loyalty to us and thank you again for sharing your experience.

Sincerely,

Mariah

Sep. 4th, 2024

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Verified Customer

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Maggie

Submitted a service request on 4/29 for my microwave. It is now 9/3 and the repair is not done. Service provider kept cancelling the day of the appointment resulting in a rescheduled appointment at least 2 weeks later. No other service providers available in my area. Now this service provider says they no longer have technicians in my area. AHS does not actively communicate or follow up on service request status. I plan on cancelling my warranty and demanding that they refund me for 4 months of premium payments because they have not been able to complete this request. If you live in a remote or rural area, do not use AHS. They don’t have service providers, but they are happy to continue taking your money for premiums.

1 year ago

Reply from American Home Shield

Hi Maggie, I understand your frustration and appreciate your feedback. Please feel free to contact us at bestco@ahs.com so we can talk more about your experience. Sincerely, Mariah

Sep. 4th, 2024

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Verified Customer

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Robert

Your prices have steadily increased over the years , while many things I have inquired about are not covered . Recently , you guys have sent companies out to repair the refrigerator . After three visits and paying you three time the same problem still hasn’t been fixed ! We haven’t received any follow up from you guys regarding this problem either !

1 year ago

Reply from American Home Shield

Hi Robert, I understand your frustration and appreciate your feedback. Please feel free to contact us at bestco@ahs.com so we can talk more about your experience. Sincerely, Mariah

Sep. 4th, 2024

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Verified Customer

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JP

American Home Shield is Anything BUT AMERICAN! The only time I spoke with someone in the U.S. was when I signed up. All the call reps I spoke with were in the Philippines and was hard to understand or get a point across. My problem took 8 months to get resolved. There was always miss communication or no communication between American Home Shield , the Contractor and The customer. If it weren’t for me being consistent on what was going on who knows how long my problem would have gone on. The contractor diagnosed and installed the new unit with no problem but was given a hard time when requesting the new unit.

1 year ago

Reply from American Home Shield

Hi JP, I understand your frustration and appreciate your feedback. Please feel free to contact us at bestco@ahs.com so we can talk more about your experience. Sincerely, Mariah

Aug. 29th, 2024

American Home Shield Reviews