American Home Shield: Read 34,384 User Reviews From Real Homeowners

check_circle

Verified Customer

star star star star star_border

Jennifer

At this time of Covid19 technicians to is tall the microwave came without mask or gloves. This happened on two diferente visits. I did not felt dafe when they came over. It was a risk for my family with all this crisis happen right now. Also I was charged 2 times for the $75 fee when I was told I was going to be charged only one time $75

4 years ago

Reply from American Home Shield

Hi Jennifer,
Thank you for providing AHS with feedback about your experience. I would be glad to speak with you about the service fee charge.

May. 26th, 2020

check_circle

Verified Customer

star star star star star

Lee Sarvis

Because I have never had a problem with home shield not standing by their word. They're an outstanding home warranty company. I would recommend them to anyone. Thanks Home Shield!

4 years ago

Reply from American Home Shield

Good morning Lee,
thank you so much for taking the time to provide feedback. We are so delighted that you rate our service as 5 star as we strive to provide just that for all our customers. We Look forward to servicing you again soon. Best Wishes.

May. 23rd, 2020

check_circle

Verified Customer

star star star star star_border

Terry

I had a hot water heater put in ..they should of payed for everything that has to do with the hot water heater getting it up and going ..hooking up cold and hot water side and relief valve..I had to pay a lot of money after work was done ..not right

4 years ago

Reply from American Home Shield

Hi Terry,
Thank you for letting us know know about this. Your feedback helps us get better.

May. 26th, 2020

check_circle

Verified Customer

star star star star star_border

Juliana Ramos Jacksonville, FL

I was able to change my contract to better suit my needs. Fortunately it was in the time period of my renewal but was not cancelled. I recommend that something be sent to clients annually to give them the option to assess their current contract to upgrade or even change to meet their needs.

4 years ago

Reply from American Home Shield

Hi Juliana,
Your feedback is more than appreciated and we hope you continue to enjoy American Home Shield!

May. 8th, 2020

check_circle

Verified Customer

star star star star star

Timothy Zuppinger Inverness, FL

Dependability, great response to our concerns, great value, it also gives my wife and myself piece of mind to know if anything breaks , AHS will be there to repair or replace the effective item!

4 years ago

Reply from American Home Shield

Hi Timothy,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide to your family!

May. 8th, 2020

check_circle

Verified Customer

star star star star star

Charles Chelsea, AL

The technician was excellent. He mentioned the cure for the problem on the first attempt to fix the microwave; however, he was just brain storming and it was a long shot to be true. He was an impressive person!

4 years ago

Reply from American Home Shield

Hi Charles,

Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

May. 6th, 2020

check_circle

Verified Customer

star star star star star

david pacheco Pasadena, CA

coverage and service are excellent!! they respond quickly, send someone out, and replace broken parts. the preventative services are not very good, but if something breaks they will fix it.

4 years ago

Reply from American Home Shield

Hi David,
Thank you for the wonderful review and for taking the time to share your feedback with American Home Shield. We hope you continue to enjoy the contractors and service we provide!

Apr. 27th, 2020

check_circle

Verified Customer

star star star star star

Kirby Yap Voorhees, NJ

good response. like that every step of the way are communicated in email and text. My claims are taken care of right away and the contractor that did the repair did a good job and went above and beyond!

4 years ago

Reply from American Home Shield

Hi Kirby,
We are glad to hear that you have enjoyed AHS and the coverage we provide! It is our goal to ease the cost of home repairs and provide a great service experience.

Apr. 28th, 2020

check_circle

Verified Customer

star star star star star_border

F. Vivelo

AHS makes it difficult to have person-to-person telephone interaction. AHS prefers customers request service online, which limits the information shared to pre-programmed responses and allows no choice in assigning the service contractor.

4 years ago

Reply from American Home Shield

Hi F. Vivelo,
Your feedback is essential to helping AHS improve every customer experience. I would be glad to speak with you if you are in need of assistance.

Apr. 20th, 2020

check_circle

Verified Customer

star star star star star

Walter Richardson

Professional and rapid response. The assigned service company, Busy Bee Appliance, was oustanding. Arrive ahead of schedule and diagnosed issue with dryer and solved the issue in 20 minutes!! Awesome!!

4 years ago

Reply from American Home Shield

Hi Walter,
We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Apr. 20th, 2020

check_circle

Verified Customer

star star star star star

Carol S.

When I sent a request for service it was promptly addressed. The service company was a great representation of the warranty company as I have dealt with other warranty companies over the years.

4 years ago

Reply from American Home Shield

Good morning Carol,
We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Apr. 21st, 2020

check_circle

Verified Customer

star star star star star_border

Phillips

Techs are great and very Efficient doing their job. Not happy with the company though because I decided to raise my deductible from $75 to 100 I didn't feel the need to discuss it with me poor judgment on the company's part especially with your faith for customers

4 years ago

Reply from American Home Shield

Hi Phillips,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Apr. 17th, 2020

check_circle

Verified Customer

star star star star star

Gail

Prompt response to service request. Selected service companies did a great job. Professional and timely service. AHS stayed responded promptly and provided courteous service.

4 years ago

Reply from American Home Shield

Hi Gail,
We are pleased to hear about your AHS experience. We hope you will continue to enjoy the prompt and professional service we provide!

Apr. 6th, 2020

check_circle

Verified Customer

star star star star star

Carol Rutherford

They have taken very good care of me. They were prompt and courteous in scheduling my repairs. Appliance Purchasing Dept. was excellent to work with in getting a new dryer installed. Thank you so much!

4 years ago

Reply from American Home Shield

Good afternoon Carol,
Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Mar. 23rd, 2020

check_circle

Verified Customer

star star star star star_border

James Tibbetts Marietta, GA

Overall service has been good. There have a few times communication has been ruff. Agents do not communicate in English very well and is frustrating to have explain over and over again. Overall once I get to a person that understands and is willing to provide good customer service it works.

4 years ago Edited January 10, 2024

Reply from American Home Shield

Hi James,
I would like to thank you for sharing your experience with us and giving AHS insight on how we can improve your service request moving forward. I would be glad to speak with you and discuss the issues that have occurred.

Mar. 23rd, 2020

check_circle

Verified Customer

star star star star star_border

Elisha Whiteley

Overall, this is a great value for any homeowner. There have been times that it took longer than I would have liked in order to get a contractor to my house, but overall I would recommend American Home Shield to protect your home assets.

4 years ago

Reply from American Home Shield

Hi Elisha,
We are thrilled to have you as part of the AHS family! Thank you for sharing your kind words with us. We look forward to serving you again soon!

Mar. 23rd, 2020

check_circle

Verified Customer

star star star star star

Lorraine Zelinski

Consistently amazing, reliable service.... for years. AHS has ALWAYS been fair and honorable, even covering expensive repairs. Its rare to be able to say you trust a company, but I trust AHS, and I reccomend you to everyone!

4 years ago

Reply from American Home Shield

Hi Lorraine,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Mar. 10th, 2020

check_circle

Verified Customer

star star star star star

Richard West

since I bought my home, I have had to call American shield quite a few times, and each time, the service was always fast, on time. Most of all the job was always completed and done right.

4 years ago

Reply from American Home Shield

Hi Richard,
It is always a pleasure to read great reviews about our customer experiences! I hope you continue to enjoy the level of service that have been exemplified.

Mar. 4th, 2020

check_circle

Verified Customer

star star star star star

Sandra Voigt

I have used American Homeshield for more than 25 years and they have always been very responsive to my calls The contractors have been excellent and my service requirements were quickly and efficiently repaired.

4 years ago

Reply from American Home Shield

Hi Sandra,
We can't thank you enough for your patronage to American Home Shield over the past 25 years. It is always great news to hear about the repairs that are completed in a timely manner. We hope you continue to enjoy the level of service we exude!

Feb. 26th, 2020

check_circle

Verified Customer

star star star star star

Rhonda

Easy and convenient Always there when you need them.

2 months ago

Reply from American Home Shield

Hi Rhonda,
We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out to us again.

Sincerely,
Victoria

Sep. 9th, 2024

check_circle

Verified Customer

star star star star star

Paige

I have been a customer for almost 20 years. We love AHS!

2 months ago

Reply from American Home Shield

Hi Paige, We are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon.

Sincerely,

Sep. 4th, 2024

check_circle

Verified Customer

star star_border star_border star_border star_border

Ernest

Horrible service. Wouldnt recommend. Poor communication, poor notes, poor comprehension. Can't wait for our service to expire.

2 months ago

Reply from American Home Shield

Hi Ernest, I'm so sorry for the problems you've been experiencing. Please reach out to us at bestco@ahs.com so we can discuss this further. Sincerely, Mariah

Aug. 29th, 2024

check_circle

Verified Customer

star star star star star

Milton

Great company and service glad to have you

2 months ago

Reply from American Home Shield

Hi Milton, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Mariah

Aug. 29th, 2024

check_circle

Verified Customer

star star_border star_border star_border star_border

NotMe

AHS is the biggest scam on the planet, if you don't know their game. NEVER accept the $ they offer or the service they offer without a 2nd opinion.

2 months ago

Reply from American Home Shield

Hi, I'm so sorry for the problems you've been experiencing. Please reach out to us at bestco@ahs.com so we can discuss this further. Sincerely, Mariah

Aug. 29th, 2024

star star star star star

Juan

Does not get the brand company to fix appliances and this takes longer time than necessary.

1 month ago

Reply from American Home Shield

Juan, We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out to us again.
Sincerely,
Mariah

Oct. 16th, 2024

check_circle

Verified Customer

star star star star_border star_border

Brendan

While AHS has save me thousands in repairs to my hvac system, I'd have liked my hvac replaced with a new one.

3 months ago

Reply from American Home Shield

Hi Brendan, I understand your frustration and appreciate your feedback. Please feel free to contact us at bestco@ahs.com so we can talk more about your experience. Sincerely, Mariah

Aug. 27th, 2024

check_circle

Verified Customer

star star_border star_border star_border star_border

Jamie

I filed my claim 6 weeks ago and due to back and forth negotiations with the contractor, I am still waiting on parts to be delivered so my air conditioned can be fixed.

3 months ago

Reply from American Home Shield

Hi Jamie, I understand your frustration and appreciate your feedback. Please feel free to contact us at bestco@ahs.com so we can talk more about your experience. Sincerely, Mariah

Aug. 27th, 2024

check_circle

Verified Customer

star star star star star

Louis

They do the guesswork of finding a contractor in a very timely manner.

3 months ago

Reply from American Home Shield

Hi Louis, We greatly appreciate your loyalty to us and thank you again for sharing your experience.

Sincerely,

Mariah

Aug. 27th, 2024

check_circle

Verified Customer

star star star star star

Paige

I like the timely matter. They get things scheduled for my repair.

3 months ago

Reply from American Home Shield

Dear Paige, We are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon.

Sincerely,

Mariah

Aug. 23rd, 2024

check_circle

Verified Customer

star star_border star_border star_border star_border

Jose

Cumbersome to get service, not enough providers for service, repeated and long calls to get service. Not even close to a good company, far from best.

3 months ago

Reply from American Home Shield

Hi Jose, I understand your frustration and appreciate your feedback. Please feel free to contact us at bestco@ahs.com so we can talk more about your experience. Sincerely, Mariah

Aug. 23rd, 2024

check_circle

Verified Customer

star star_border star_border star_border star_border

Karen

Only 1 star as I couldn’t select ZERO! This company, American Home Shield is scamming American Home Owners by taking money for warranties NOT honored. Cancel them today!

3 months ago

Reply from American Home Shield

Hi Karen, I'm so sorry for the problems you've been experiencing. Please reach out to us at bestco@ahs.com so we can discuss this further. Sincerely, Mariah

Aug. 23rd, 2024

check_circle

Verified Customer

star star star star star

Teresa

AHS has always taken care of our needs no matter how big or small.

3 months ago

Reply from American Home Shield

Hi Teresa, It's because of members like you that we continue to improve as a business. Please feel free to call us again when you need us. Sincerely, Mariah

Aug. 15th, 2024

check_circle

Verified Customer

star star_border star_border star_border star_border

Matthew

Very poor communication. They work very hard to not have to honor their warranty. When the work order goes in, they use the worst contractors who delay for weeks on end.

3 months ago

Reply from American Home Shield

Hi Matthew, I'm so sorry for the problems you've been experiencing. Please reach out to us at bestco@ahs.com so we can discuss this further. Sincerely, Mariah

Aug. 15th, 2024

check_circle

Verified Customer

star star_border star_border star_border star_border

Daira

They don’t ever cover anything and say something like it’s not covered due to maintenance and they are the one s who maintained it but in fact have made it worse for me.

3 months ago

Reply from American Home Shield

Dear Daira, I'm so sorry for the problems you've been experiencing. Please reach out to us at bestco@ahs.com so we can discuss this further. Sincerely, Mariah

Aug. 8th, 2024

check_circle

Verified Customer

star star_border star_border star_border star_border

Eddie

i been dealing with my dishwasher for the last 6 months and its still not working, you guys keep sending techs after techs with no resolution. very bad service

3 months ago

Reply from American Home Shield

Dear Eddie, I'd like to thank you for bringing this to our attention. I apologize for the difficulties you've been experiencing and would like to discuss this more. Feel free to contact me at bestco@ahs.com. Sincerely, Mariah

Aug. 8th, 2024

check_circle

Verified Customer

star star star star star_border

Michael Peterson

Sometimes it's several days or over a week to get a technician out to fix problem

3 months ago Edited August 16, 2024

Reply from American Home Shield

Hi Michael, It's because of members like you that we continue to improve as a business. Please feel free to call us again when you need us. Sincerely, Mariah

Aug. 19th, 2024

check_circle

Verified Customer

star star star star star_border

Steve & Tammy Laack

I like that our large claims have been paid, except one, which cost justified the monthly payments.

3 months ago

Reply from American Home Shield

Dear Steve, We are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon.
Sincerely,
Mariah

Aug. 7th, 2024

check_circle

Verified Customer

star star star star_border star_border

Jacque

Difficult to get a final fix on some items even more difficult to get them to agree to replace if they cannot fix it.

3 months ago

Reply from American Home Shield

Hi Jacque, It's because of members like you that we continue to improve as a business. Please feel free to call us again when you need us.

Sincerely,

Mariah

Aug. 9th, 2024

check_circle

Verified Customer

star star_border star_border star_border star_border

Lynn Hirshfield

Truly a bunch of con artists and liars that will do anything to get out of payment and also it's basically a yellow pages directory of repair people not at all vetted.

3 months ago

Reply from American Home Shield

Dear Lynn, I understand your frustration and appreciate your feedback. Please feel free to contact us at bestco@ahs.com so we can talk more about your experience. Sincerely, Mariah

Aug. 6th, 2024

star star star star star

1stmarine1 Miami, FL

I had no problem setting an appointment for service. The service tech was at my home on time the next day to solve my leaking plumbing issue. He was mannerly, clean in his company uniform, demonstrated professional knowledge of the service he was providing and spoke with me in clear English, I like that. When leaving, he looked over his shoulder to insure the area was clean and of course insuring he had all of his tools. lol I am very pleased with the service. I have been anti home warranties after a not so pleasant experience with a past work order with a different provider. That's no longer the case. I have used the Home shield warranty twice now, both times top shelf. Give them a shot if you are contemplating a service for your home. They actually show up and do the job requested without, "Well, that's good enough". If you ever hear that, the job is not quality; run those guys off. Gary

1 year ago

Reply from American Home Shield

Dear 1stmaine1, We are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon.

Sincerely,

Kim

Nov. 8th, 2023

star star star star star

Eugenio Houston, TX

My husband is a Vietnam Veteran, and we are both senior citizens. He is blind from one eye and has cancer. It is unacceptable and no one should be put through this torturous situation. American Home Shield has been very informative and professional to call and keep us updated. However, we have been without a working AC for almost I believe three weeks. It has been very hot. We have been recommended that we should pay $14,000 out of pocket from another company which they know who it is to install a new system. As of right now, we cannot afford such great amount for a new air condition. We are not here to blame anyone but forgot sake please fix our AC. We will continue to sleep on the floor and sofa. I pray for this situation to be settled soon. 🥲

1 year ago

Reply from American Home Shield

Eugenio, We are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon. Sincerely, Mariah

Aug. 23rd, 2023

star star star star star

Carol Mahon McKinney, TX

We cannot say enough about AHS s customer service. Our refrigerator required two calls to repair the problem and in the end it could not be fixed. Throughout the entire process AHS was on it, made sure everything was done promptly and never hesitated when the service provider determined it wasn't fixable to replace our refrigerator with a new one. They didn't give us a hard time at any point in this process. In fact quite the opposite, they went out of their way to be accommodating. We feel like we have the best home insurers in the world and they have lived up to that reputation. We recommend them to everyone all the time and will be customers for as long as they allow us that honor. Tom and Carol Mahon

1 year ago

Reply from American Home Shield

Dear Carol, We are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon.

Sincerely,

Kim

Aug. 16th, 2023

star star star star star

Timothy Buffalo, NY

I am new to American home shield. I need advice of a friend of mine, everything I’ve had to deal with American home shield I found to be above outstanding they recently replaced my central air conditioner that would not work at the beginning of summer. They truly made it very easy for me Customer experience along with their service department/interstate heating and cooling was impeccable. I would highly recommend American home shield to all of my friends which I have already done sole and will continue getting business for American home shield. American home shield stands true to their offers their service and their home warranty , I am so glad that a family member told me to sign a contract for a home warranty through your company

1 year ago

Reply from American Home Shield

Dear Timothy, It's because of members like you that we continue to improve as a business. Please feel free to call us again when you need us.

Sincerely,

Kim

Jul. 19th, 2023

check_circle

Verified Customer

star star star star star

Rebeca Garcia Chicago, IL

As a home owner we get enough stress by fixing one thing and another is a never ending story. When my husband and I heard about American Home Shield we did a little research on this company and decided to try and from the moment we contacted the customer service was so helpful and great, very professional they were able to answer all our questions about what they offered depending on your needs or how much do you want to get covered in your house or appliances. When ever we need help with one of the furnaces (we have 3) I love that we get someone to help the same day or next day but no more then 48 hrs. We love having this company and recommended to everyone. Great customer service and fast service.

1 year ago

Reply from American Home Shield

Good evening Rebeca, thank you so much for taking the time to provide feedback. We are so delighted that you rate our service as 5 star as we strive to provide just that for all our customers. We Look forward to servicing you again soon. Best Wishes.

Apr. 27th, 2023

check_circle

Verified Customer

star star star star star

KIM Albany, NY

My husband & I are new to Home Shield. I have to admit the process was simple...it didn't require us to call around for estimates. We simply logged in, entered our appliance issue and we had an immediate day & time when a tech would come thru. Sears techs came to our home...they were VERY pleasant. Explained what the issue was, ordered the part and as soon as it arrived, they were at our home to install. I've never had an appliance issue and this process was simple, fast & convenient. We were pleasantly pleased with the whole process. Thankful to Home Shield who have taken the stress out of our situation. Thanks!!

1 year ago

Reply from American Home Shield

Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Mar. 27th, 2023

check_circle

Verified Customer

star star star star star

MELISSA McLean, VA

When I called to schedule a technician to come look at my dryer my call was answered with no hold time. A company was assigned to contact me and they immediately contacted me to schedule a next day appointment. The technician came out first thing the next day and when it was determined that there was no longer a part to fix the dryer I was sent a link to purchase a new dryer. American Home Shield was amazingly efficient in getting my problem resolved in the fastest and best way possible. This is no ordinary warranty company where you have to practically beg for someone come out to look at your appliance and are then given a million loopholes on why they can't cover the appliance. With the last company I was covered by I had a broken garbage disposal and it took a week to schedule a technician and I was told they would give me $50 toward a new disposal. So I was out the $50 fee to have someone come diagnose the problem then I had to buy a new disposal and pay someone to come install the new disposal. I would recommend AHS to everyone. They back up their promises and they are efficient and professional. Amazing customer service.

1 year ago

Reply from American Home Shield

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Mar. 22nd, 2023

star star star star star

T. Reid Salem, MO

like: Calls are generally answered quickly. Customer service is generally quite polite and pleasant. I don't think I have ever had anything but pleasaness from the customer service personnel. Service requests are generally assigned fairly rapidly, and usually completed in a timely manner. Good to have one call to make to get service or repairs, so I don't have to "shop around" to find a company to do whatever work. It is a good savings for any homeowner. dislike: I dislike that the customer service calls seem to get routed to an Indian or Asian answering service, and, while the service is not really a problem, the "scripts" they apparently work from are annoying. These representatives seem to repeat things like "please hold while we check on this" and "we will do everything we can", and "we appreciate your business" (generalizations, not necessarily what they actually say), repeating these messages, worded in different ways, in a somewhat annoying manner. For example, I can understand "please hold while I check on this" just fine, I don't need to have it repeated in 5 different ways before I am put on hold. Or have it take 3-5 minutes of "thank you for calling" repeated in a dozen different ways of wording it before the call is ended. Just a bit of a pet peeve of mine, I suppose.

1 year ago

Reply from American Home Shield

Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Mar. 8th, 2023

star star star star star

Terry Nierode Las Vegas, NV

Over the almost 3-yrs working with AHS, I have nothing but good to say about the Customer Reps. I have had an ongoing problem with my HVAC the entire time, and AHS always seemed to send out quality HVAC service companies. Sure, more times than not, the HVAC service would put a "bandaid" on the problem and it would overall "work" for a period of time, but always seemed Id end up calling time and again. Mind you, the problem was my heat pump was the original to the community and my home, since 1988. The Customer Reps, were always understanding and patient, willing to listen and do the best job they could at the time.

1 year ago

Reply from American Home Shield

Hi Terry, thank you so much for taking the time to provide feedback. We are so delighted that you rate our service as 5 star as we strive to provide just that for all our customers. We Look forward to servicing you again soon. Best Wishes.

Mar. 8th, 2023

star star star star star

Jacqueline Martin Utica, NY

As a new home owner in New York I hesitated getting a warranty just because I did not want to spend the money. But soon realize that it was the best decision I made especially picking American Home Shield ! The homes in New York is by far have low standards in construction than in California. With that said our heater, air condition even our stove was service and both the air conditioner and the furnace needed to be replace and they used their own contractor which by the way American Home Shield chose the best ! Very kind and considerate and had the best man on the job! I have confidence that I am protected. Thank you so much !

1 year ago

Reply from American Home Shield

Hi Jacqueline, Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain excellent standard of service to our customers.

Mar. 3rd, 2023

star star star star star

Shari Bitterman Washington, DC

My husband and I are happy with American Home Shield (AHS). We find it to be well worth the cost. As we had a washer that broke down this year, the plan has already paid for itself. Once we called AHS, we got an appointment with a repair company within a few days. Shortly after the company diagnosed the problem, we were sent a list of several models of quality washing machines that we could choose from to replace our existing machine. The new machine was delivered and installed within just a few weeks. Whenever we had questions during the process, we called an AHS representative and our questions/concerns were promptly addressed. We are very happy with the service provided by AHS and plan on continuing to use their coverage.

1 year ago

Reply from American Home Shield

Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Feb. 23rd, 2023

American Home Shield Reviews