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American Home Shield Reviews

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8.9

Overall Score

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Aaron Williams Arlington, TX

I Always receive excellent customer service

4 years ago

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Reply from American Home Shield

Hi Aaron,
I am pleased to hear about the excellent service you have received. I hope you continue to enjoy!

Mar. 16th, 2021

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Eric Dallas, TX

They took care of my problem,relieving me of my problem.

4 years ago

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Reply from American Home Shield

Hi Ric,
Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain excellent standard of service to our customers.

Mar. 24th, 2021

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Frank Frazzitta McKinney, TX

Always there when i need them, fast professional service

4 years ago

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Reply from American Home Shield

Hi Frank,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Mar. 16th, 2021

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Ed Sears Morganton, NC

Prompt, courteous, excellent response and service

4 years ago

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Reply from American Home Shield

Hi Ed,
I am pleased to hear about the excellent service you have received. I hope you continue to enjoy!

Mar. 16th, 2021

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ERIC TURNER Kalispell, MT

THEY TOOK THERE SWEET TIME GETING THE OK TO FIX OUR HEATER IN MONTANA IN THE MIDDLE OF WINTER 24BELOW AT NIGHT PIPES IN HOUSE FREEZING UP .

4 years ago

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Reply from American Home Shield

Hi Eric,
I hate to hear about the delay in service that you experienced. I owuld be glad to speak with you about the service.

Mar. 24th, 2021

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Michael Arden, NC

Works as expected! I recommend to anyone!

4 years ago

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Reply from American Home Shield

Hi Michael,
Thank you for your feedback! We appreciate your feedback and hope you continue to enjoy!

Mar. 12th, 2021

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JERRY SAUNDERS Orlando, FL

They will fix your appliances, but sometimes it takes too long

4 years ago

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Sheila scolnick Chagrin Falls, OH

Took too long to take care of problem. Difficulty in understanding people who too calls

4 years ago

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Gary Pitts Foley, AL

Honest & fair with repairs & replacements

4 years ago

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Reply from American Home Shield

Hi Gary,
Thank you for your feedback! We appreciate your feedback and hope you continue to enjoy!

Mar. 12th, 2021

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Abigail Dodd Greenville, SC

Great service Put the app the same for great work

4 years ago

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Reply from American Home Shield

Hi Abigail,
Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain excellent standard of service to our customers.

Mar. 17th, 2021

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Lester Woodland Hills, CA

AHS has always provided prompt and reliable service.

4 years ago

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Reply from American Home Shield

Hi Lester,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Mar. 16th, 2021

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Leticia Sandoval San Jacinto, CA

Fixed my water heater for a little bit of money

4 years ago

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Reply from American Home Shield

Hi Leticia,
We are glad to hear about the water heater repairs that were completed at a reasonable cost.

Mar. 17th, 2021

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Bill M Arlington, VA

Timely action, very courteous and professional staff

4 years ago

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Reply from American Home Shield

Hi Bill,
We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Mar. 17th, 2021

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John Yoeckel Santa Fe, NM

AHS has provided me with good service on two homes.

4 years ago

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Reply from American Home Shield

Hi John,
Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain excellent standard of service to our customers.

Mar. 17th, 2021

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Mike McAndrew Dacula, GA

They address and fix my problem quickly

4 years ago

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Reply from American Home Shield

Hi Mike,
It is always a pleasure to hear about the excellent service that our customers receive.

Mar. 18th, 2021

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Frank Alexandria, VA

usually very responsive but not always the best contractor for the job

4 years ago

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John Gatz Irving, TX

Quick response and quality professional service.

4 years ago

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Reply from American Home Shield

Hi John,
We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Mar. 16th, 2021

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Linda Cedar Park, TX

Dependable company. Takes good care of customers.

4 years ago

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Reply from American Home Shield

Hi Linda,
I am pleased to hear that American Home Shield has provided you with dependable service.

Mar. 16th, 2021

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Jose Meza Frisco, TX

excellent service the one time I needed to call.

4 years ago

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Reply from American Home Shield

Hi Jose,
I am pleased to hear about the excellent service you have received. I hope you continue to enjoy!

Mar. 15th, 2021

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Karen O'fallon, MO

Easy to use. Covers a lot of items. Love the app

4 years ago

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Reply from American Home Shield

Hi Karen,
We appreciate your feedback and hope you continue to enjoy!

Mar. 17th, 2021

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Karen Hutchens Oceanside, CA

Customer service was not helpful. Needed emergency plumbing repair and nothing available on the weekend.

4 years ago

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Reply from American Home Shield

Hi Karen,
l hate to hear about your most recent experience to have the issues repaired. I would be glad to speak with you and get the issues resolved!

Mar. 15th, 2021

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J Redding, CA

They take care of requested service immediately.

4 years ago

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Reply from American Home Shield

Hi J,
Thank you for your feedback!

Mar. 17th, 2021

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Vera Berrill Plano, TX

Have always found AHS to be dependable and professional.

4 years ago

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Reply from American Home Shield

Hi Vera,
We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Mar. 17th, 2021

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Lisa vatakis Orange, CA

Worst service I’ve ever gotten over five phone calls and they still didn’t fix the problem unbelievable customer service terrible

4 years ago

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Reply from American Home Shield

Hi Lisa,
I would be glad to speak with you about the microwave and get the issues repaired.

Mar. 15th, 2021

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Charles Haywood Dallas, TX

Reliability and thorough and complete work.

4 years ago

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Reply from American Home Shield

Hi Charles,
Thank you for your feedback!

Mar. 22nd, 2021

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Gail Burris Georgetown, TX

Always professional, timely and courteous.

4 years ago

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Reply from American Home Shield

Hi Gail,
We are pleased to hear about your most recent experience and the timely service that was provided.

Mar. 15th, 2021

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Angela Ruddick Aurora, CO

Professional, reliable, punctual, and solved my issue.

4 years ago

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Reply from American Home Shield

Hi Angela,
We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Mar. 17th, 2021

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Wendy Wacker Livingston, TX

Professional. Did a great job. Showed up quickly.

4 years ago

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Reply from American Home Shield

Hi Wendy,
I am pleased to hear that American Home Shield has provided you with quick and professional.

Mar. 16th, 2021

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tina Taylor, MI

good service, prompt, professional, and overall good work

4 years ago

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Reply from American Home Shield

Hi Tina,
We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Mar. 16th, 2021

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Steve Perry Hall, MD

Fantastic value. Well worth the monthly investment.

4 years ago

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Reply from American Home Shield

Hi Steve,
Thank you for providing us with feedback about your AHS experience. We hope you continue to enjoy the cost effective warranty and the service we provide!

Mar. 22nd, 2021

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Dee Turner / John Turner North Port, FL

They get the problem fixed. Always on time with professional help.

4 years ago

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Eddie Caldwell Haskell, OK

They have taken care of everything we have called on

4 years ago

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Reply from American Home Shield

Hi Eddie,
We hope you continue to enjoy AHS and the service we provide!

Mar. 18th, 2021

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dave Waterford, WI

easy to work with, completed request in timely manner

4 years ago

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Reply from American Home Shield

Hi Dave,
We are pleased to hear about your most recent experience and the timely service that was provided.

Mar. 11th, 2021

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Joseph Raleigh, NC

Awesome timely service and very professional

4 years ago

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Reply from American Home Shield

Hi Joseph,
We are pleased to hear about your most recent experience and the timely service that was provided.

Mar. 11th, 2021

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Mary Ann Waterman Millbrae, CA

Always courteous and responsive to requests.

4 years ago

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Reply from American Home Shield

Hi Mary Ann,

I am pleased to hear about the excellent service you have received. I hope you continue to enjoy!

Mar. 17th, 2021

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Steve Simi Valley, CA

They have responded when I requested service timely and effectively

4 years ago

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B Kansas City, MO

They connected me with a repair service quickly.

4 years ago

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Reply from American Home Shield

Hi B,
I am glad to hear about the quick repairs that were completed through AHS.

Mar. 18th, 2021

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Robert Ortega Davison, MI

They have covered everything when claim was made

4 years ago

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Reply from American Home Shield

Hi Robert,
I am pleased to hear about everything that was repaired on the claim.

Mar. 18th, 2021

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Isameldein Ghanim Lilburn, GA

Easy to request service and prompt customer Service

4 years ago

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Reply from American Home Shield

Hi Isameldein,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Mar. 16th, 2021

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Labastida Blanca Houston, TX

I get a fast response and great customer service.

4 years ago

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Reply from American Home Shield

Hi Labastida,
Thank you for your feedback! We appreciate your feedback and hope you continue to enjoy!

Mar. 12th, 2021

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Loren Sedona, AZ

Good customer service resolved several problems

4 years ago

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Reply from American Home Shield

Hi Loren,
Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain excellent standard of service to our customers.

Mar. 17th, 2021

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Barbara Silva Wahiawa, HI

Good Service usually very prompt when responding to my needs

4 years ago

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S. Bell Southlake, TX

Professional and made the repair in a timely manner

4 years ago

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Reply from American Home Shield

Hi S. Bell,
We are pleased to hear about your most recent experience and the timely service that was provided.

Mar. 15th, 2021

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Demond R Raleigh, NC

Awesome prompt customer service! Great value.

4 years ago

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Reply from American Home Shield

Hi Desmond,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt service. We hope you continue to enjoy the coverage we provide!

Mar. 16th, 2021

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Myesha Galvin Aurora, IL

Someone got out to our home pretty fast.

4 years ago

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Reply from American Home Shield

Hi Myesha,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Mar. 16th, 2021

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Diane Wagoner Chicago, IL

Accessible...prompt..knowledgeable...great customer service experience

4 years ago

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Michelle Linner Portsmouth, VA

They are quick to respond and get the job done

4 years ago

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Reply from American Home Shield

Hi Michelle,
Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Mar. 17th, 2021

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Linda Duncan Colorado Springs, CO

Excellent customer service and coverage.

4 years ago

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Reply from American Home Shield

Hi Linda,
I am pleased to hear about the excellent service you have received. I hope you continue to enjoy!

Mar. 15th, 2021

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Sarah Berwyn, IL

Fast response time, professional, helpful

4 years ago

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Reply from American Home Shield

Hi Sarah,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Mar. 16th, 2021

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Scott Carneal Sparland, IL

Prompt service. Professional and quality installation

4 years ago

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Reply from American Home Shield

Hi Scott,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Mar. 16th, 2021

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