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American Home Shield Reviews

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8.9

Overall Score

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Debbie Bettendorf, IA

They are great. Great work on time cleaned up any mess

4 years ago

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Reply from American Home Shield

Hi Debbie,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Mar. 8th, 2021

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Javier Indio, CA

Took care of my problem , no questions asked

4 years ago

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Reply from American Home Shield

Hi Javier,
It is our goal to provide you with a smooth process and home repair coverage.

Mar. 8th, 2021

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Suresh Irving, TX

I have electric issue from Friday and it’s almost 6days I am leaving with our heater and hot hot water in minus degree weather

4 years ago

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Reply from American Home Shield

Hi Suresh,
I hate to hear about the ongoing two year delay in service to have the water heater repaired. I would be glad to get the issues resolved.

Feb. 27th, 2021

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Sharon D Henderson, NV

Concerned about my situation, professional and fast

4 years ago

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Reply from American Home Shield

Hi Sharon,

We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Mar. 1st, 2021

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Danielle DiNapoli New Rochelle, NY

So far have resolved all of my small appliance issues

4 years ago

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Reply from American Home Shield

Hi Danielle,
We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

Mar. 8th, 2021

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Kelly McDowell Ankeny, IA

Robb was a great help and the contractor was top notch.

4 years ago

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Reply from American Home Shield

Hi Kelly,
Thank you for sharing your experience about the completed repairs and the contractor that completed the work.

Mar. 5th, 2021

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KATHLEEN CULBERTSON Vero Beach, FL

They send someone contact you within 24 hrs

4 years ago

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Reply from American Home Shield

Hi Kathleen,

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Mar. 8th, 2021

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Hector Meza Pittsburg, CA

excellent service trustworthiness customer service

4 years ago

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Reply from American Home Shield

Hi Hector,
I am pleased to hear about the excellent service you have received. I hope you continue to enjoy!

Feb. 26th, 2021

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Lena O Bullock Battleboro, NC

They are very professional and courteous

4 years ago

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Reply from American Home Shield

Hi Lena,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with courteous and professional service. We hope you continue to enjoy the coverage we provide!

Mar. 5th, 2021

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Peter Forsberg San Antonio, TX

Good coverage and follow up on completed work.

4 years ago

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Reply from American Home Shield

Hi Peter,
We hope you continue to enjoy the coverage we provide!

Mar. 5th, 2021

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Laurie Mielke Crown Point, IN

on time and fixed problem in a timely manner

4 years ago

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Reply from American Home Shield

Hi Laurie,
I am pleased to hear about your AHS service experience and the repairs that were completed in a timely manner.

Mar. 5th, 2021

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Tarik Farmington, MI

Professional, quick response, good coverage

4 years ago

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Reply from American Home Shield

Hi Tarik,
We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Feb. 25th, 2021

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Russell Collierville, TN

Fast, professional response and no hassles

4 years ago

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Reply from American Home Shield

Hi Russell,
We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Feb. 26th, 2021

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Cecelia Wright Tracy, CA

Customer Service has always been excellent

4 years ago

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Reply from American Home Shield

Hi Cecelia,
I am pleased to hear about the excellent service you have received. I hope you continue to enjoy!

Feb. 26th, 2021

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sheila Manassas, VA

Enjoyed they scheduled appt with repair people

4 years ago

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Reply from American Home Shield

Hi Sheila,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Mar. 8th, 2021

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JD Rockville, MD

Reliable service and good coverage of the home

4 years ago

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Reply from American Home Shield

Hi JD,
Thank you for your feedback! We hope you continue to enjoy the coverage we provide!

Mar. 8th, 2021

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Williams Augusta, GA

They continue to repair appliances when they should be replaced.

4 years ago

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Nicolette Decsipkay Richburg, NY

They are very slow reimbursing for authorized work; I’ve been waiting 6 weeks after contacting them multiple times.

4 years ago

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Reply from American Home Shield

Hi Nicolette,
I hate to hear about the six week delay that has been experienced. I would be glad to speak with you to get the issues resolved.

Feb. 27th, 2021

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Kurt Gale Collegeville, PA

strait forward terms; expressly outlined in the agreement.

4 years ago

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Reply from American Home Shield

Hi Kurt,
Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain excellent standard of service to our customers.

Mar. 5th, 2021

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Milt Taylor Westminster, MD

Great company. Great value. Great subcontractors

4 years ago

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Reply from American Home Shield

Hi Milt,
We strive to provide you with the best team of contractors and customer service experience. We hope you continue to enjoy AHS!

Feb. 26th, 2021

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Diana P Augusta, GA

Timeliness, professionalism and resolution of the problem

4 years ago

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Reply from American Home Shield

Hi Diana,

We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Mar. 1st, 2021

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Lamaar Converse, TX

Coverage and timeliness in response to a problem

4 years ago

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Reply from American Home Shield

Hi Lamaar,

Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Mar. 5th, 2021

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William Colarulo Haddon Heights, NJ

Quick, responsive, effective and the job was completed

4 years ago

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Reply from American Home Shield

Hi William,
Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Mar. 2nd, 2021

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Donna Sumter, SC

Prompt service repatible service professionals they send out.

4 years ago

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Reply from American Home Shield

Hi Donna,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Mar. 4th, 2021

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Steve Gonzenbach Marietta, GA

quick response good value for the money

4 years ago

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Reply from American Home Shield

Hi Steve,
Your feedback is appreciated and we hope you continue to enjoy AHS and the cost effective of the contract!

Mar. 1st, 2021

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Ms. Stanford Onalaska, TX

Plumbing company responded quickly for a leaking pipe

4 years ago

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Reply from American Home Shield

Hi Ms. Standford,
Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Mar. 4th, 2021

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Tia Baker-Mullen Maricopa, AZ

Reliability, and prompt service, a feeling of assurance

4 years ago

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Reply from American Home Shield

Hi Tia,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Mar. 2nd, 2021

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James Vasquez Lubbock, TX

Very fast service, easy website navigation

4 years ago

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Reply from American Home Shield

Hi James,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Mar. 2nd, 2021

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Franchell Rougeau Houston, TX

great customer service and timely repairs.

4 years ago

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Reply from American Home Shield

Hi Franchell,
I am pleased to hear about your AHS service experience and the repairs that were completed in a timely manner.

Mar. 4th, 2021

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Mike Garland, TX

Prompt assignment to correct my broken furnace.

4 years ago

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Reply from American Home Shield

Hi Mike,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt service!

Mar. 2nd, 2021

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Mable Markwell Mansfield, OH

I couldn't have had better service. Service was excellent.

4 years ago

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Reply from American Home Shield

Hi Mable,
I am pleased to hear about the excellent service you have received. I hope you continue to enjoy!

Feb. 26th, 2021

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Mcgregor Becky Orlando, FL

Fast service and friendly technicians well priced

4 years ago

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Reply from American Home Shield

Hi Mcgregor
Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Mar. 2nd, 2021

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Jamaal Columbus, OH

Very fast response times and great value

4 years ago

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Reply from American Home Shield

Hi Jamaal,
We appreciate your feedback and hope you continue to enjoy American Home Shield!

Mar. 2nd, 2021

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Gloria David Bakersfield, CA

They contacted me very quickly and were very professional.

4 years ago

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Reply from American Home Shield

Hi Gloria,
We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Feb. 26th, 2021

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Lisa stumfoll Republic, MO

they are awesome - always on time, professional

4 years ago

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Reply from American Home Shield

Hi Lisa,
We strive to provide you with the best team of professional contractors!

Feb. 26th, 2021

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Russell Radden Gatesville, TX

Prompt service and professional technicians

4 years ago

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Reply from American Home Shield

Hi Russell,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Feb. 26th, 2021

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G De Forest McAllen, TX

Great job. Showing up on time and really great service

4 years ago

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Reply from American Home Shield

Hi G,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Mar. 5th, 2021

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Vincent White Sr. Elizabethtown, NC

Quick responses and professional qualified technicians.

4 years ago

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Reply from American Home Shield

Hi Vincent,
Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Feb. 26th, 2021

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Mary Lovettsville, VA

Great customer service, timely and great

4 years ago

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Reply from American Home Shield

Hi Mary,
Our goal is to provide you with a top tier service experience and we hope you continue to enjoy AHS!

Mar. 4th, 2021

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Ken Nunally Roseville, CA

All went perfectly, smoothly and the tech was great

4 years ago

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Reply from American Home Shield

Hi Ken,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Mar. 5th, 2021

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Garrett Magnolia, TX

Easy and fast, customer service and professionalism

4 years ago

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Reply from American Home Shield

Hi Garrett,

We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Mar. 1st, 2021

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betty lawler Bala-Cynwyd, PA

prompt service, problem is always resolved

4 years ago

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Reply from American Home Shield

Hi Betty,

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Feb. 26th, 2021

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VL Goldsboro, NC

Overall, I was satisfied. I just wish I could've gotten a plumber quicker.

4 years ago

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Debbie Painter-Benning Natrona Heights, PA

great service , fast response and I trust this company !

4 years ago

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Reply from American Home Shield

Hi Debbie,
We appreciate your feedback and hope you continue to enjoy American Home Shield!

Mar. 2nd, 2021

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William Granbury, TX

Very responsive to requests. Contractors are good and efficient.

4 years ago

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bobby choi Los Gatos, CA

it's hard to reach out to representative I wait more than 45 minutes whenever I call to the representative for about house issues.

4 years ago

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Reply from American Home Shield

Hi Bobby,
Thank you for alerting us about your customer service experience. I owuld be glad to speak with you.

Feb. 27th, 2021

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Dustin Phelps Muscatine, IA

Fantastic customer service and great product knowledge!

4 years ago

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Reply from American Home Shield

Hi Dustin,
We are glad to hear about your fantastic customer service experience!

Mar. 5th, 2021

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Kathryn F Converse, TX

Easy to contact and prompt excellent service!

4 years ago

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Reply from American Home Shield

Hi Kathryn,

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Feb. 23rd, 2021

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Daniel Rouches Vancouver, WA

Always available when we needed their help.

4 years ago

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Reply from American Home Shield

Hi Daniel,
We really appreciate you being a customer and making us aware of your service experience!

Mar. 4th, 2021

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Shelley Smithfield, VA

They have always had my back when I have needed them.

4 years ago

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Reply from American Home Shield

Hi Shelley,
I am pleased to hear about the excellent service you have received. I hope you continue to enjoy!

Mar. 5th, 2021

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