American Home Shield: Read 34,336 User Reviews From Real Homeowners

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Verified Customer

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B Doehler

Great response time and awesome tradesmen!

3 years ago

Reply from American Home Shield

Hi B,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Mar. 31st, 2021

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Verified Customer

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Wendy

Quick to respond and most vendors work very well

3 years ago

Reply from American Home Shield

Hi Wendy,

Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Mar. 1st, 2021

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Verified Customer

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L Peters Barnes

they are affordable, timely and courteous

3 years ago

Reply from American Home Shield

Hi L Peters,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Jan. 15th, 2021

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Verified Customer

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alex

Very easy to easy to schedule the appointments

3 years ago

Reply from American Home Shield

Hi Alex,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Jan. 18th, 2021

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Verified Customer

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Gary Megert

A God sent service specially for me being a senior citizen

3 years ago

Reply from American Home Shield

Hi Gary,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Jan. 18th, 2021

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Verified Customer

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RONALD WHITE

REACTION TO PROBLEM AND CONCERN FOR CLIENT.

3 years ago

Reply from American Home Shield

Hi Ronald. Thank you for the positive review. We do understand the importance of providing service that you can count on. We are so glad to know you are pleased with the service you have receiveed. Thank you for trusting AHS.

Oct. 28th, 2021

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Verified Customer

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Mark

Reliable but not timely. Need to wait longer for replacement parts.

3 years ago

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Verified Customer

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John Howard

Quick responses to calls for service. Decent value for services rendered.

3 years ago

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Verified Customer

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wayne berman

Fast service with good venders and easy to use website

3 years ago

Reply from American Home Shield

Hi Wayne,
We strive to provide you with the best service experience and hope you continue to enjoy AHS!

May. 6th, 2021

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Verified Customer

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Robert Lawlor

Great coverage, quick response time and efficient repairs.

3 years ago

Reply from American Home Shield

Hi Robert,

Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Jan. 22nd, 2021

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Verified Customer

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Ricard D Martin Jr

Response the the issue and the time to resolution

3 years ago

Reply from American Home Shield

Hi Richard. We are so excited that you are happy with the service your have received. We look forward to providing you with your next great service experience.

Jul. 31st, 2021

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Verified Customer

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John doe

Always responsive and good value for the money

3 years ago

Reply from American Home Shield

Hi John. Thank you for letting us know about your experience with AHS. It is so great to hear that you have been happy with the service we provide. We hope you continue to find the value in your warranty coverage.

Jul. 20th, 2021

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Verified Customer

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Scott Riley

Never a problem and quick on appointments

3 years ago

Reply from American Home Shield

Hi Scott. Thank you for the positive service review. We do our best to provide our members with prompt and reliable service for all your repair needs. We thank you for trusting AHS as your home warranty company.

Jul. 20th, 2021

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Verified Customer

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Connie

Very responsive when service calls are made

3 years ago

Reply from American Home Shield

Hi Connie,
We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

May. 5th, 2021

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Verified Customer

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Bill

Easy transactions, only needed once, fair price

3 years ago

Reply from American Home Shield

Hi Bill,
We strive to provide you with the best service experience and hope you continue to enjoy AHS!

May. 6th, 2021

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Verified Customer

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Alan

Because they handle the repairs, just as they claim

3 years ago

Reply from American Home Shield

Hi Alan,
We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

May. 5th, 2021

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Verified Customer

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Dawn

Always receive quick responses when requesting services

3 years ago

Reply from American Home Shield

Hi Dawn,
Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain excellent standard of service to our customers.

Mar. 17th, 2021

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Verified Customer

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Linda Schmitt

Great contractors that were sent. Timeliness of contact

3 years ago

Reply from American Home Shield

Hi Linda,
We appreciate your feedback and hope you continue to enjoy American Home Shield and the contractors we provide!

Sep. 28th, 2021

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Verified Customer

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Ken W

Quick service and send quality contractors

3 years ago

Reply from American Home Shield

Hi Ken,
Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Nov. 9th, 2021

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Verified Customer

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Jimmie Masden

They have been very helpful and on point.

3 years ago

Reply from American Home Shield

Hi Jimmie,
Your feedback is more than appreciated and we hope you continue to enjoy!

May. 6th, 2021

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Verified Customer

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Otto Gambini

Fast and good outcomes. The 2 repairs were complete

3 years ago

Reply from American Home Shield

Hi Otto,
We are pleased to hear about your service experience and the technicians that have completed repairs.

May. 25th, 2021

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Verified Customer

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Joanna

Wish they would cover more parts for garage door openers, a/c & heater, etc

3 years ago

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Verified Customer

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Robert Radics

Very knowledgeable repairman, patient and knew his stuff.

3 years ago

Reply from American Home Shield

Hi Robert,
We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

Aug. 18th, 2021

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Verified Customer

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Jeremy Zitzka

The work got done and all is good. We had prompt service.

3 years ago

Reply from American Home Shield

Hi Jeremy,

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Aug. 9th, 2021

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Verified Customer

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Laxman Ganesan

Very helpful and quick responses to questions/issues.

3 years ago

Reply from American Home Shield

Hi Laxman,
Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain excellent standard of service to our customers.

Jun. 10th, 2021

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Verified Customer

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Chris Black

one company came out to fix the refrigerator the y'all sent another company out; there have been four visits and the fridge is not fixed

3 years ago

Reply from American Home Shield

Hi Chris, Thank you for reaching out to us about your most recent AHS service experience. I would be glad to speak with you to assist with the issues that have occurred.

Aug. 5th, 2022

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Verified Customer

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Lokelani

quality customer service. patient, listened to customer

3 years ago

Reply from American Home Shield

Hi Lokelani,
We appreciate your feedback and will continue to provide you with a great customer service experience.

Jun. 23rd, 2021

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Verified Customer

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Berta

Excellent customer service and service calls.

3 years ago

Reply from American Home Shield

Hi Berta,
We appreciate your feedback and will continue to provide you with a great customer service experience.

Jun. 23rd, 2021

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Verified Customer

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Susan

Service was prompt and the company that did the work was excellent

3 years ago

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Verified Customer

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Hugo Pena

They've always fixed what needed to be fixed that was on their warranty.

3 years ago

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Verified Customer

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Lynn Peacock

I have had excellent contractors and am very happy with AHS

3 years ago

Reply from American Home Shield

Hi Lynn,
Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain excellent standard of service to our customers.

Apr. 19th, 2021

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Verified Customer

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Christina

Satisfied with results. Timely turnaround

3 years ago

Reply from American Home Shield

Hi Christina,

We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

Apr. 19th, 2021

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Verified Customer

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Anonyous

Great company only issue is the choice of appliance repair in my local area.

3 years ago

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Verified Customer

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Reuben

Quick Service customer service excellent personnel

3 years ago

Reply from American Home Shield

Good morning Reuben,
We appreciate your feedback and will continue to provide you with a great customer service experience.

Jun. 23rd, 2021

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Verified Customer

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Viola Witherspoon

Reliable, good coverage and outstanding customer service.

3 years ago

Reply from American Home Shield

Hi Viola, We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

Jun. 15th, 2022

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Verified Customer

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WILLIAM E SWANSON

They have great service in a timely manner!!

3 years ago

Reply from American Home Shield

Hi William,
We appreciate your feedback and will continue to provide you with a great customer service experience.

Jun. 23rd, 2021

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Verified Customer

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Nicole O Stewart

Great service and no problems from the contractors.

3 years ago

Reply from American Home Shield

Hi Nicole,
We appreciate your feedback and will continue to provide you with a great customer service experience.

Jun. 23rd, 2021

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Verified Customer

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Mike Turner

They have always notified us of preventative maintenance every year

3 years ago

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Verified Customer

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BRENDA THEIS

Excessive fees for the same ticket that I did not receive a response back concerning my fees.

3 years ago

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Verified Customer

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Yates

Very prompt to respond to my plumbing issue.

3 years ago

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Verified Customer

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Patricia Redburn

Kept me up to date on services..very polite,always answered all my questions.

3 years ago

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Verified Customer

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Kareem Streeter

It was fast quick service and that was what I needed

3 years ago

Reply from American Home Shield

Hi Kareem,
We appreciate your feedback and will continue to provide you with a great customer service experience.

Jun. 23rd, 2021

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Verified Customer

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Sharon Tupper

Great service and fast and efficient - follows through

3 years ago

Reply from American Home Shield

Hi Sharon,

Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Jan. 22nd, 2021

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Verified Customer

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Michelle Robinson Hendricks

They have been very dependable and timely

3 years ago

Reply from American Home Shield

Hi Michelle,

Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Jan. 15th, 2021

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Verified Customer

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Hannah

Always have had wonderful and timely experiences with them!

3 years ago

Reply from American Home Shield

Hi Hannah,
We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Jan. 15th, 2021

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Verified Customer

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Judy Summers

Prompt, professional and experienced service providers

3 years ago

Reply from American Home Shield

Hi Judy,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Apr. 20th, 2021

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Verified Customer

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Di 9

quick response and solving of my heat problem.

3 years ago

Reply from American Home Shield

Hi Di,
Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain an excellent standard of service to our customers.

Sep. 21st, 2021

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Verified Customer

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Bonnie Travis

They have always fixed any repairs I have

3 years ago

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Verified Customer

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JH Winter

Prompt, efficient service at a reasonable price

3 years ago

Reply from American Home Shield

Hi JH Winter,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Jun. 10th, 2021

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Verified Customer

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Dr. Gerard Ruff

Communication, Promptness , Service and Cost

3 years ago

Reply from American Home Shield

Hi Dr. Gerard, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Jun. 3rd, 2022

American Home Shield Reviews