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American Home Shield Reviews

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8.9

Overall Score

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Bryan Mahanes Charleston, SC

Great service! I have experienced great customer service

4 years ago

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Reply from American Home Shield

Hi Bryan,
I am pleased to hear about the excellent service you have received. I hope you continue to enjoy!

Mar. 5th, 2021

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Chris Chicago, IL

They have been excellent everytime I call them

4 years ago

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Reply from American Home Shield

Hi Chris,
I am pleased to hear about the excellent service you have received. I hope you continue to enjoy!

Feb. 26th, 2021

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Hillery Wallis Loomis, CA

Always quick to help me find a contractor to fix my problem

4 years ago

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Reply from American Home Shield

Hi Hillery,
I am pleased to hear about your experience and the quick resolution to the issues.

Mar. 4th, 2021

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Brian Wilson Albuquerque, NM

Because their service is both timely and professional

4 years ago

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Reply from American Home Shield

Hi Brian,
We love to hear when we have provided timely and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Feb. 26th, 2021

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Angela Birmingham, AL

They were quick in getting a technician out to service me.

4 years ago

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Reply from American Home Shield

Hi Angela,
Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Mar. 4th, 2021

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Terry B. Humble, TX

No issues getting service. Fast and efficient.

4 years ago

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Reply from American Home Shield

HiTerry,

Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Mar. 1st, 2021

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Deborah Burch Chester, PA

Professionalism ,Performance and Communication

4 years ago

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Reply from American Home Shield

Hi Deborah,
It is a pleasure to be able to provide you with professionalism, performance, and communication.

Feb. 26th, 2021

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Debbie Balsley Sacramento, CA

The workers are Efficient, courteous and timely.

4 years ago

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Reply from American Home Shield

Hi Debbie,

Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Mar. 1st, 2021

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Patsy Johnson Bridgeport, TX

Always on time, fix the problem, professionsl

4 years ago

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Reply from American Home Shield

Good afternoon Patsy,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Mar. 5th, 2021

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Joshua Cumba Tampa, FL

American Home Shield is very professional and easy.

4 years ago

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Reply from American Home Shield

Hi Joshua,
We love to hear when we have provided easy and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Feb. 26th, 2021

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Yolando Nichols Pearland, TX

Great timely service. Honest recommendation for service.

4 years ago

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Reply from American Home Shield

Hi Yolando,
I am pleased to hear about your AHS service experience and the repairs that were completed in a timely manner.

Mar. 4th, 2021

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John Antonucci Azle, TX

Website is easy to use to schedule appointments

4 years ago

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Reply from American Home Shield

Hi John,
I am pleased to hear about your experience and the ease of use with the online portal.

Mar. 5th, 2021

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Homeowner Ankeny, IA

Hard to get in touch with a representative and price is considerably higher than others

4 years ago

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JW New Orleans, LA

Usually fast efficient responses to service requests

4 years ago

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Reply from American Home Shield

Hi JW,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Feb. 23rd, 2021

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Sharon Heldman Belvidere, IL

All my interaction with them was professional and simple.

4 years ago

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Reply from American Home Shield

Hi Sharon,
Thank you for your feedback!

Feb. 25th, 2021

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sergio giannotta Mims, FL

because of service and professionalism. easily assessable

4 years ago

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Reply from American Home Shield

Hi Sergio,
Thanks so much for your feedback!

Mar. 1st, 2021

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Jerry Belue Landrum, SC

Quick response, good and honest people who work with you

4 years ago

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Reply from American Home Shield

Hi Jerry,

Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Mar. 1st, 2021

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Bruce Farmington, MN

On time friendly quick fix explained what he was doing

4 years ago

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Reply from American Home Shield

Hi Bruce,

Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Mar. 1st, 2021

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Justin Crestwood, KY

Great customer service and fast at fixing the problem

4 years ago

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Reply from American Home Shield

Hi Justin,

Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Mar. 1st, 2021

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Omar J. Las Vegas, NV

Good service, courteous personnel and timely service

4 years ago

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Reply from American Home Shield

Hi Omar,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Mar. 2nd, 2021

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Art Denver, CO

Found the problem, ordered parts, fixed it

4 years ago

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Reply from American Home Shield

Hi Art,

We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

Feb. 26th, 2021

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Angela Campbell Lees Summit, MO

Never ever issues with coverage and timely repairs.

4 years ago

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Reply from American Home Shield

Hi Angela,
Thanks so much for your feedback!

Mar. 1st, 2021

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Karin Naples, FL

Timely and fixed problem. Good repair man

4 years ago

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Reply from American Home Shield

Hi Karin,
I am pleased to hear about the excellent service you have received. I hope you continue to enjoy!

Mar. 3rd, 2021

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George Tatum Las Vegas, NV

Fast response to correct problems at a fair price

4 years ago

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Reply from American Home Shield

Hi George,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Mar. 2nd, 2021

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Mary Schissel Cudahy, WI

Quick to respond to me...got the job done.

4 years ago

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Reply from American Home Shield

Hi Mary,
Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Mar. 3rd, 2021

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Catherine Castellano San Antonio, TX

They were fast and got the job done in one day!!

4 years ago

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Reply from American Home Shield

Hi Catherine,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Mar. 2nd, 2021

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Alfred M Arredondo Mariposa, CA

They allowed me select a service provider.

4 years ago

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Reply from American Home Shield

Hi Alfred,
Thank you for your feedback!

Mar. 5th, 2021

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Skip Plano, TX

Professionalism, problem resolution and ease of use.

4 years ago

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Reply from American Home Shield

Hi Skip,

We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Mar. 1st, 2021

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Marsha Blaker Lutherville-Timonium, MD

Service sent to do repairs was A+ excellent

4 years ago

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Reply from American Home Shield

Hi Marsha,
Thank you for your feedback!

Feb. 26th, 2021

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Tim Gavin San Antonio, TX

great service, great reates. They have been terrific!!!

4 years ago

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Reply from American Home Shield

Hi Tim,
Our goal is to provide you with a top tier service experience and we hope you continue to enjoy AHS!

Mar. 4th, 2021

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Nick Carano Youngstown, OH

So far happy with the service, timely response and knowledge techs have shown

4 years ago

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PATRICIA A HANSON Eau Claire, WI

professionalism, service, cost and prompt response

4 years ago

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Reply from American Home Shield

Hi Patricia,

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Feb. 23rd, 2021

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Douglas F. Croswell, MI

They have been prompt with their service

4 years ago

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Reply from American Home Shield

Hi Douglas,
Thank you for your feedback!

Feb. 26th, 2021

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Maira oliva Springfield, VA

Fast quick and efficient! I highly recommend

4 years ago

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Reply from American Home Shield

Hi Maira,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Feb. 23rd, 2021

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Terry Thomas North Richland Hills, TX

Very proffesional and knowledgeable n good problem solvers

4 years ago

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Reply from American Home Shield

Hi Terry,
We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

Mar. 5th, 2021

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Don Morris Largo, FL

customer service very fast response time

4 years ago

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Reply from American Home Shield

Hi Don,
Your feedback is appreciated and we hope you continue to enjoy!

Mar. 1st, 2021

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Mary Ellen Jordan Greenville, MS

Greatest company I love it Nice people as well

4 years ago

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Reply from American Home Shield

Hi Mary,
We appreciate your feedback!

Feb. 26th, 2021

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Maribel Ashton Cameron, NC

Knowledge, courtesy, respect, and professionalism

4 years ago

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Reply from American Home Shield

Hi Maribel,
We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Feb. 26th, 2021

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Georgia Celina, TX

They were very responsive in a stressful situation

4 years ago

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Reply from American Home Shield

Hi Georgia,
We hope you continue to enjoy!

Feb. 26th, 2021

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Donald Port Saint Lucie, FL

They do a pretty good job. Minus a star for occasional unseen additional costs

4 years ago

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Adib Jarrar Rio Rancho, NM

Very efficient and ready to respond immediately

4 years ago

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Reply from American Home Shield

Hi Adib,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Feb. 25th, 2021

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SR Syracuse, NY

They sold us a policy and they do not have contractors in our area. The average hold time for the replacement department has been 3 to 4 hours.

4 years ago

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Reply from American Home Shield

Hi SR,
Thank you for alerting us about your customer service experience. I owuld be glad to speak with you to get the replacement completed.

Feb. 27th, 2021

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Kim Waldorf, MD

I’ve been able to get resolve every time I call.

4 years ago

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Reply from American Home Shield

Hi Kim,
We are glad to hear about the good customer service that we have experienced.

Mar. 5th, 2021

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rebecca foster Montgomery, AL

because they work with you .Give appointment when requested

4 years ago

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Reply from American Home Shield

Hi Rebecca,
We really appreciate you being a customer and making us aware of your service experience!

Mar. 4th, 2021

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Dennis Oceanside, CA

Because I have to pay in advance to the service being completed

4 years ago

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Jacki Pickett Martinsburg, WV

Recent vendor had a recall. Second time it’s happened.

4 years ago

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MMallet Vidor, TX

Easy to schedule for service...communication was great!

4 years ago

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Reply from American Home Shield

Hi MMallet,
We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

Feb. 12th, 2021

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Jonathan Jaurigue Alpharetta, GA

Prompt service and personable serviceman

4 years ago

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Reply from American Home Shield

Hi Jonathan,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Feb. 11th, 2021

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Alycia Reardan, WA

The service has been great and the website is easy to use.

4 years ago

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Reply from American Home Shield

Hi Alycia,
I am pleased to hear about the excellent service you have received. I hope you continue to enjoy!

Feb. 12th, 2021

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Crystal Bessemer, AL

Very fast and friendly customer service.

4 years ago

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Reply from American Home Shield

Hi Crystal,

Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Feb. 11th, 2021

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