American Home Shield: Read 34,336 User Reviews From Real Homeowners

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Verified Customer

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Mike Stout

Quick service and professional technicians

3 years ago

Reply from American Home Shield

Hi Mike,,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Jan. 25th, 2021

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Verified Customer

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William Steele

They have always been there when we call with a problem

3 years ago

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Robert

Had a problem ml with my heat pump and it needed replacment, found out ,they will only cover $1500.00 not replacement cost total ripoff.

3 years ago

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Verified Customer

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CRAIG J RIDGLE

No hassel, came when they said they would.

3 years ago

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Verified Customer

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S. Perez

American Home Shield provides great customer service.

3 years ago

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Verified Customer

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A. Olivarri

Polite, courteous staff. Quick servicing.

3 years ago

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Verified Customer

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Falguni Patel

Knowledgeable good communication polite and helpful

3 years ago

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Verified Customer

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Valencia Taylor

Very informative with knowledge of the product

3 years ago

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Verified Customer

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Howard Melching

Responsive. Good support from vendors. Great service.

3 years ago

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Verified Customer

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Michael

Was prompt, knowledgeable and professional.

3 years ago

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Verified Customer

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Bill T

fast, & courteous response! Plumber was awesome!

3 years ago

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Verified Customer

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Robert S.

Quick Professional, Courteous, Customer Service!

3 years ago

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Verified Customer

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Bruce Lander

prompt (same-day service), professional, good value

3 years ago

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Verified Customer

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Albert

No issues when filed a claim. Easy and fast

3 years ago

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Verified Customer

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Stephen M.

Incredibly fast response and communication is superb

3 years ago

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Verified Customer

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Joe Mirabile

They answered my claim in a timely matter.

3 years ago

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Verified Customer

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christopher iwanowski

service showed up same day i called and solved problem

3 years ago

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Verified Customer

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Bill Palmer

fast work, good work. nice people would use them again'

3 years ago

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DeLoris Knight

Timely and excellent repair consultant/repairmen.

3 years ago

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Verified Customer

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Atef Youssef

Promptly acting to solve requested solving problems

3 years ago

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Willie Rossser

They someone you can trust>No long waits

3 years ago

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Verified Customer

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Priscilla Smith

No problem with anything as of yet. They are very helpful.

3 years ago

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Verified Customer

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Brenda Nash

It has saved us a lot on the pool equipment

3 years ago

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Verified Customer

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Deanna Patton

They are always there when an unexpected problem arises

3 years ago

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Verified Customer

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Essivi ntchou

Good customer service and very professional people

3 years ago

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Verified Customer

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Karen Klingenfus

Resolved problem with dishwasher and dryer

3 years ago

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Verified Customer

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Tina johnson

Always fast response and the price is never different

3 years ago

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Verified Customer

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Tom Whitehurst

Excellent response time and great service

3 years ago

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Verified Customer

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Sandra Samples

Able to get my problem taken care of in a timely manner

3 years ago

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Verified Customer

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Kimberly Varner

My claims process was fast and seamless.

4 years ago

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Verified Customer

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Michael Sweatt

always dependable and easy to work with.very professional

4 years ago

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Verified Customer

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Phyllis Sands

Responds quickly, businesses are reputable

4 years ago

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Verified Customer

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Bill O’Rourke

Great folks to work with! Worth the money.

4 years ago

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Verified Customer

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Clarissa Smith

Great customer service and concern about the issues.

4 years ago

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Verified Customer

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Harley Taylor

Fast, quick service reply to our needed repair.

4 years ago

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Verified Customer

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Karen

AHS coverage and response time for problems are excellent.

4 years ago

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Verified Customer

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EDDIE

CUSTOMER SERVICE AND VALUE WELL WORTH THE EXPENSE

4 years ago

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Verified Customer

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Frank Ureno

Very responsive to my needs. Always eager to help.

4 years ago

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Verified Customer

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Chris

Speed of Service, quality of contractors, price

4 years ago

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Verified Customer

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Linda Reber

Services not as indicated in contract. High deductibles that string along customers , high cost of coverage.

4 years ago

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Verified Customer

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Craig

Fast and efficient service when I call their office

4 years ago

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Verified Customer

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Wael Ozone

Never let me down. Good people. Prompt service.

4 years ago

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Verified Customer

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Ettayapuram sunderrajan

Poor communication to providers so service is incomplete I have been the customer for 30 years

4 years ago

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Verified Customer

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Sharon

great service, customer service, and contractors

4 years ago

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Harkirtan singh

Quick response and technicians also ablavible

4 years ago

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Sara Wardell

Very easy to deal with, cost is excellent.

4 years ago

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Verified Customer

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Herbert Crouchley

Good service, prompt response when I need them

4 years ago

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Verified Customer

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J Platt

Professionalism, customerservice, & timelines.s.

4 years ago

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Verified Customer

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Pat Schafer

Fast, friendly service. Makes me feel safe

4 years ago

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Verified Customer

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Satisfied customer

They respond quickly and send out qualified repairmen.

4 years ago

American Home Shield Reviews