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American Home Shield Reviews

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8.8

Overall Score

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David Griffin Easley, SC

Excellent, Knowledgeable and Friendly Service

3 years ago

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Reply from American Home Shield

Hi David,
I am pleased to hear about the excellent service you have received. I hope you continue to enjoy!

Jan. 30th, 2021

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Deborah Cook Covington, GA

For the most part they are quick to assign service techs to address problems

3 years ago

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Ms. Felicia Montgomery Suwanee, GA

Reliable, professional and cost effective

3 years ago

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Reply from American Home Shield

Hi Ms. Felicia,
We hope you continue to enjoy AHS and the services we provide to ease your home repair needs.

Jan. 26th, 2021

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Irene Hernandez Tampa, FL

The ease of their website. The professionalism.

3 years ago

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Reply from American Home Shield

Hi Irene,
We are pleased to hear about your experience and the ease of use on the online portal.

Jan. 26th, 2021

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Leroy Green Harvest, AL

Not complete finished job. Job was not completel to the policy holders satisfaction.

3 years ago

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Rita Smith Tazewell, TN

They were prompt with service and reimbursement

3 years ago

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Reply from American Home Shield

Hi Rita,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Jan. 30th, 2021

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Kristie Carmickle Bowling Green, KY

Promptness, trustworthy repairmen, stand by their contract

3 years ago

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Reply from American Home Shield

Hi Kristie,
Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain excellent standard of service to our customers.

Jan. 30th, 2021

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CYNEQUA SMITH Flossmoor, IL

It is very difficult for them to find contractors who work on high end appliances

3 years ago

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Daniel Liegey Saint Robert, MO

Timeliness, ease of service, and cost for the coverage.

3 years ago

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Reply from American Home Shield

Hi Daniel,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Jan. 30th, 2021

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Mahmut Ozcan Garland, TX

Listening, understanding, helping and serving

3 years ago

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Reply from American Home Shield

HI Mahmut,
Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain excellent standard of service to our customers.

Feb. 1st, 2021

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Betty Toombs Little Elm, TX

Great service provided in a timely and professional manner.

3 years ago

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Reply from American Home Shield

Hi Betty,
I am pleased to hear about the excellent service you have received. I hope you continue to enjoy!

Jan. 25th, 2021

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Sonia O'Brien Cibolo, TX

Prompt on response and taking care of the customer.

3 years ago

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Reply from American Home Shield

Hi Sonia,

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Jan. 22nd, 2021

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esther trujillio Colorado Springs, CO

very friendly and came out when they were so busy love it.

3 years ago

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Reply from American Home Shield

Hi Esther,
We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

Feb. 1st, 2021

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Toby Peoria, AZ

They were willing to get on the problem to get it ixed

3 years ago

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Reply from American Home Shield

Hi Toby,
I am pleased to hear about the excellent service you have received. I hope you continue to enjoy!

Feb. 1st, 2021

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Israel Tolleson, AZ

Prompt service but this review is not quick enough

3 years ago

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Reply from American Home Shield

Hi Israel,
Thank you for your feedback!

Jan. 22nd, 2021

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Debbie Blowers Surprise, AZ

Dedicated to successfully make repairs and very cordial.

3 years ago

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Reply from American Home Shield

Hi Debbie,
I am pleased to hear about the excellent service you have received. I hope you continue to enjoy!

Jan. 22nd, 2021

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Pritam Singh Stockton, CA

Excellent service, great coverage and professional

3 years ago

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Reply from American Home Shield

Hi Pritam,
I am pleased to hear about the excellent service you have received. I hope you continue to enjoy!

Jan. 22nd, 2021

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John Holmes Carmichael, CA

Responsive - easy to access online - got the job done

3 years ago

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Reply from American Home Shield

Hi John,
We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

Feb. 1st, 2021

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Deidre Morgan Fuquay-Varina, NC

Quality of Product/Service & Customer Service

3 years ago

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Reply from American Home Shield

Hi Deidre,
Your feedback is more than appreciated.

Jan. 22nd, 2021

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Scott Harner Lawrenceville, GA

Trust, quickness, reliability and customer service

3 years ago

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Reply from American Home Shield

Hi Scott,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Jan. 22nd, 2021

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Sean Smith Locust Grove, GA

Excellent quick service professional and dependable

3 years ago

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Reply from American Home Shield

Good morning Sean,

I am pleased to hear about the excellent service you have received. I hope you continue to enjoy!

Jan. 26th, 2021

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Al Fort Lauderdale, FL

Very responsive to the problems of clients

3 years ago

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Reply from American Home Shield

Hi Al,
We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Feb. 1st, 2021

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Vera Leesburg, FL

Good services. AHS sends the techicans on time.

3 years ago

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Reply from American Home Shield

Hi Vera,


Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Feb. 1st, 2021

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Deborah lichliter Strawberry Plains, TN

Had great service repair done the day after I called.

3 years ago

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Reply from American Home Shield

Hi Deborah,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Feb. 1st, 2021

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LINDA MCMULLIN Arnold, MO

EVERYONE HAS BEEN PERSONABLE AND SEEMED TO WORK HARD

3 years ago

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Reply from American Home Shield

Hi Linda,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Feb. 1st, 2021

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James Godwin Harris Saint Louis, MO

Great service provided for heating system

3 years ago

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Reply from American Home Shield

Hi James,
Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain excellent standard of service to our customers.

Feb. 1st, 2021

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Randy Schuller Monroe, LA

Some of their contractors are just no good. But their customer service dealing with problems is awful

3 years ago

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Reply from American Home Shield

Hi Randy,
I hate to hear about your most recent experience to have the repairs completed. I would be glad to speak with you and get the issues resolved.

Jan. 19th, 2021

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Andre Campbell Bixby, OK

I have been waiting 5 weeks for my Refrigrator to be fix and AHS have call to follow up on the open ticket or replace the Refrigrator

3 years ago

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Reply from American Home Shield

Hi Andre,
I hate to hear about your most recent experience to have the repairs completed. I would be glad to speak with you and get the issues resolved.

Jan. 18th, 2021

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Wayne Bolingbrook, IL

Quick service. Fast response. Easy to contact. On time.

3 years ago

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Reply from American Home Shield

Hi Wayne,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Jan. 30th, 2021

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Kimberly Symes Wright City, MO

Very prompt. Very pleasant very friendly

3 years ago

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Reply from American Home Shield

Hi Kimberly,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Feb. 1st, 2021

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Martha stigall Little Rock, AR

Because thay are very precise n handling your business

3 years ago

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Reply from American Home Shield

Hi Martha,
Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain excellent standard of service to our customers.

Feb. 1st, 2021

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David Plano, TX

Excellent service, great price and excellent timeliness

3 years ago

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Reply from American Home Shield

Hi David,
I am pleased to hear about the excellent service you have received. I hope you continue to enjoy!

Jan. 22nd, 2021

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Eldon Lopez Nurillo, TX

Fixed the problem and was quick when I needed it.

3 years ago

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Reply from American Home Shield

Hi Eldon,
Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain excellent standard of service to our customers.

Jan. 30th, 2021

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Alexa Flores-Hull Glendale, AZ

Ease of use and timely response to any service requests

3 years ago

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Reply from American Home Shield

Hi Alexa,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Jan. 30th, 2021

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David Ellison Las Vegas, NV

They cover everything I need. They are very timely.

3 years ago

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Reply from American Home Shield

Hi David,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Jan. 30th, 2021

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Leanne Hubbard Thousand Oaks, CA

very responsive and professional and easy fix!

3 years ago

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Reply from American Home Shield

Hi Leanne,
Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain excellent standard of service to our customers.

Jan. 26th, 2021

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Pearl Hui Irvine, CA

Good efficient punctual and professional

3 years ago

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Reply from American Home Shield

Hi Pearl,
I am pleased to hear about the excellent service you have received. I hope you continue to enjoy!

Jan. 22nd, 2021

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JR Laguna Niguel, CA

prompt; have only used once and so far, so good

3 years ago

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Reply from American Home Shield

Hi JR,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Feb. 1st, 2021

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Ellen Grass Valley, CA

Good value for the money. Quick to resolve an issue.

3 years ago

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Reply from American Home Shield

Hi Ellen,
Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain excellent standard of service to our customers.

Jan. 30th, 2021

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Michelle Wycoff Belle Vernon, PA

Showed up on time, was friendly and professional.

3 years ago

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Reply from American Home Shield

Hi Michelle,
We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Jan. 22nd, 2021

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anonymous Bladensburg, MD

While this is a good Home Warranty plan, it is not always easy to get through to a rep.

3 years ago

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Anonymous Montrose Heights, VA

Took to long fix or replace my Washer. What else do y'all want? This is all I have to say.

3 years ago

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Carissa Chesapeake, VA

They usally have someone out to see you right away.

3 years ago

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Reply from American Home Shield

Hi Carissa,
We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

Feb. 1st, 2021

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ACB III Pleasanton, CA

Responsiveness, customer care and excellent repair service.

3 years ago

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Reply from American Home Shield

Hi,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Jan. 22nd, 2021

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Wah-Mei San Jose, CA

Helpful, customer service, timeliness, accommodating

3 years ago

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Reply from American Home Shield

Hi Wah-Mei,
I am pleased to hear about the excellent service you have received. I hope you continue to enjoy!

Jan. 30th, 2021

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Judylyn Gagelonia Stockton, CA

Representatives are very helpful and accommodating

3 years ago

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Reply from American Home Shield

Hi Judylyn,
We hope you continue to enjoy AHS and the services we provide to ease your home repair needs.

Jan. 26th, 2021

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John T. Char Kailua, HI

Convenience, helpfullness and quality workmanship.

3 years ago

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Reply from American Home Shield

Hi John,
Thank you for your feedback!

Feb. 1st, 2021

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Brian Engman Bremerton, WA

Quick honest service on whatever you have for an appliance.

3 years ago

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Reply from American Home Shield

Hi Brian,
We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Feb. 1st, 2021

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Johnny Ankrom Port Angeles, WA

Very helpful, professional, and courteous.

3 years ago

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Reply from American Home Shield

Hi Johnny,
We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Jan. 26th, 2021

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Terri Ahrens Vancouver, WA

Very dependable and professional and thorough

3 years ago

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Reply from American Home Shield

Hi Terri,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Jan. 26th, 2021