American Home Shield: Read 34,871 User Reviews From Real Homeowners

check_circle

Verified Customer

star star star star star

Cheryl Jones Fort Worth, TX

Responds in a timely manner and very professional

4 years ago

Reply from American Home Shield

Hi Cheryl, We are pleased to hear about the repairs completed in a timely manner.

Mar. 27th, 2021

check_circle

Verified Customer

star star star star star

Rose Ann Fisichelli Surprise, AZ

They follow through with your need ASAP.

4 years ago

Reply from American Home Shield

Hi Rose,
We appreciate your feedback and hope you continue to enjoy speedy service.

Mar. 31st, 2021

check_circle

Verified Customer

star star star star star

Elizabeth Moore Acworth, GA

Did everything expected in timely manner

4 years ago

Reply from American Home Shield

Hi Elizabeth,
We are pleased to hear about the repairs completed in a timely manner.

Mar. 27th, 2021

check_circle

Verified Customer

star star star star star

Diane Oxford, MS

Always ensure all work is done promptly and properly

4 years ago

Reply from American Home Shield

Hi Diane,
We will continue to provide you with a prompt and professional experience.

Apr. 1st, 2021

check_circle

Verified Customer

star star star star star

Allen E Hammond Clover, SC

professional, friendly service. Great communications

4 years ago Edited January 10, 2024

Reply from American Home Shield

Hi Allen,

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Mar. 29th, 2021

check_circle

Verified Customer

star star star star star

Naga Dandu Shawnee Mission, KS

Timely response. I am happy with the service provided.

4 years ago

Reply from American Home Shield

Hi Naga,
We are pleased to hear about the repairs completed in a timely manner.

Mar. 27th, 2021

check_circle

Verified Customer

star star star star star

D Cruz Madison, AL

Service always consistent concerns always addressed

4 years ago

Reply from American Home Shield

Hi D Cruz,
It is our goal to provide you with the best team of customer care associates to ensure that every service request is completed.

Apr. 1st, 2021

check_circle

Verified Customer

star star star star star

Madge Blurton San Antonio, TX

Great service like having insurance for home equipment.

4 years ago

Reply from American Home Shield

We are glad that you see the value in your membership with us. Take Care.

Mar. 18th, 2021

check_circle

Verified Customer

star star star star star

Denis Navarro Woodbridge, VA

Customer service rep knowledgeable and technician was good

4 years ago

Reply from American Home Shield

Thank you for sharing your recent experience with us. We are happy that we were able to get the issue resolved for you. Our goal is to pair you with the best contractor that is knowledgeable and able to explain what is going on. We look forward to our continued business together. Have a good day.

Mar. 18th, 2021

check_circle

Verified Customer

star star star star star

Erika Rodriguez Westwego, LA

They were fast with scheduling a service call.

4 years ago

Reply from American Home Shield

Thanks for sharing your feedback. We love to hear when we have provided fast service and we look forward to servicing you as needed.

Mar. 18th, 2021

check_circle

Verified Customer

star star star star star

Miguel Gutierrez Las Vegas, NV

Great customer service and very qualified technicians

4 years ago

Reply from American Home Shield

Our goal is to pair you with the best contractor that will provide a quick and final resolution. We look forward to our continued business together. Have a good day.

Mar. 19th, 2021

check_circle

Verified Customer

star star star star star

Connie Guzman Madisonville, KY

They are the best as far as I’m concerned

4 years ago

Reply from American Home Shield

Thanks for sharing!!

Mar. 19th, 2021

check_circle

Verified Customer

star star star star star

Peter Angelo San Diego, CA

Superb service, courteous, professional and proficient.

4 years ago

Reply from American Home Shield

We appreciate your feedback!

Mar. 19th, 2021

check_circle

Verified Customer

star star star star star

Angel henderson Bartow, FL

Very responsive in scheduling someone to do repairs.

4 years ago

Reply from American Home Shield

Thanks for sharing your feedback. We try to make sure we get someone out to service you as soon as possible.

Mar. 19th, 2021

check_circle

Verified Customer

star star star star star

Jacqui Solon, OH

Excellent, professional and speedy repair.

4 years ago

Reply from American Home Shield

Those are all great things to hear. Thanks for sharing!

Mar. 19th, 2021

check_circle

Verified Customer

star star star star star

Terrie Garner Garland, TX

They have always given us great service and follow up!

4 years ago

Reply from American Home Shield

Taking care of our members is the main goal here at AHS. I am glad that you were happy with the work done. We look forward to servicing you in the future as needed. Enjoy your day.

Mar. 18th, 2021

check_circle

Verified Customer

star star star star star

Estela Slater Bakersfield, CA

I’m happy for taking the request for work order asap

4 years ago

Reply from American Home Shield

I am happy that you were happy with your experience. Although we hope there are no issues with anything in the home in the future, we are here to service you anytime you need us. Thanks for continuing your business with us. Take care!

Mar. 18th, 2021

check_circle

Verified Customer

star star star star star

Betty Chicago, IL

They have provided quick reliable responses to my request.

4 years ago

Reply from American Home Shield

Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs. We look forward to servicing you in the future as needed. Enjoy your day.

Mar. 18th, 2021

check_circle

Verified Customer

star star star star star

Karen cardinale Las Vegas, NV

They are always very helpful and get things fixed quickly.

4 years ago

Reply from American Home Shield

Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs. We look forward to servicing you in the future as needed. Take Care.

Mar. 18th, 2021

check_circle

Verified Customer

star star star star star

James Price Kansas City, MO

Response time and quality of service repair professionals

4 years ago

Reply from American Home Shield

We are glad to hear we met your expectations during your interaction with us.

Mar. 18th, 2021

check_circle

Verified Customer

star star star star star

Randi Colorado Springs, CO

Quick turn around, excellent customer service

4 years ago

Reply from American Home Shield

We appreciate you sharing your experience.

Mar. 19th, 2021

check_circle

Verified Customer

star star star star star

Beauford T Shimbucket Bakersfield, CA

I had no problem with filing a claim for my AC

4 years ago

Reply from American Home Shield

We're glad everything worked out on your AC claim.

Mar. 19th, 2021

check_circle

Verified Customer

star star star star star

Don Mishawaka, IN

They are prompt in providing qualified service providers.

4 years ago

Reply from American Home Shield

Thanks for sharing.

Mar. 19th, 2021

check_circle

Verified Customer

star star star star star

Charles Hernandez Lawton, OK

They answered my needs in every respect.

4 years ago

Reply from American Home Shield

Taking care of our members is the main goal here at AHS. I am glad that you were happy with the work done. We look forward to servicing you in the future as needed. Enjoy your day.

Mar. 19th, 2021

check_circle

Verified Customer

star star star star star

La'Keta B. Louisville, KY

They were very informative, efficient, & reasonable.

4 years ago

Reply from American Home Shield

Thanks for sharing your experience.

Mar. 19th, 2021

check_circle

Verified Customer

star star star star star

Victoria Bunting Myrtle Beach, SC

They a great company. Great customer service!

4 years ago

Reply from American Home Shield

Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs. Your feedback regarding your recent experiences with us is greatly appreciated. We look forward to servicing you in the future as needed. Take Care.

Mar. 19th, 2021

check_circle

Verified Customer

star star star star star

Robert Trawick, Jr. Fayetteville, NC

The response to my service request was fast.

4 years ago

Reply from American Home Shield

Thanks for your feedback. We love to hear when we have provided fast service. And we are always here if you need us.

Mar. 19th, 2021

check_circle

Verified Customer

star star star star star

Saundra McKnightLencioni Sun City, CA

Resolved the problem & professional, cost effective

4 years ago

Reply from American Home Shield

Thank you for sharing your recent experiences with us. We are happy that we were able to get the issue resolved for you and we look forward to our continued business together. Have a great day.

Mar. 19th, 2021

check_circle

Verified Customer

star star star star star

Lori Odessa, TX

They are great! You call and get someone out on time.

4 years ago

Reply from American Home Shield

Thanks for letting everyone know.

Mar. 22nd, 2021

check_circle

Verified Customer

star star star star star

Leslie Bennett Charlotte, NC

Service was great after we received all of our parts .

4 years ago

Reply from American Home Shield

We are glad to hear everything worked out for you.

Mar. 22nd, 2021

check_circle

Verified Customer

star star star star star

Paul Boissonneault Merritt Island, FL

Responsive and easy to contact when I have questions.

4 years ago

Reply from American Home Shield

We are glad to be here for you.

Mar. 22nd, 2021

check_circle

Verified Customer

star star star star star

Ken Watson West Plains, MO

They always respond quickly with the repairs necessary.

4 years ago

Reply from American Home Shield

Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs. We look forward to servicing you in the future as needed. Enjoy your day.

Mar. 22nd, 2021

check_circle

Verified Customer

star star star star star_border

Larry Hamilton Lewisville, TX

I never rate anyone 5 stars. But they take care of me quickly and efficiently.

4 years ago

Reply from American Home Shield

Thanks for your feedback. We love to hear when we have provided fast and professional service. And we are always here if you need us.

Mar. 22nd, 2021

check_circle

Verified Customer

star star star star star

Allen Embert Carrabelle, FL

Good service and quick response good replacement policy

4 years ago

Reply from American Home Shield

Thanks for your feedback. We love to hear when we have provided fast and professional service. And we are always here if you need us.

Mar. 22nd, 2021

check_circle

Verified Customer

star star star star star

Shirley Francisco Chesapeake, VA

Quick response to issues and respond to resolutions.

4 years ago

Reply from American Home Shield

Thanks for your feedback. We love to hear when we have provided fast and professional service. And we are always here if you need us.

Mar. 22nd, 2021

check_circle

Verified Customer

star star star star star

Sandy Okatie, SC

Easy to use and did what they said they would do.

4 years ago

Reply from American Home Shield

It is always our intention to uphold our commitments. We appreciate you sharing.

Mar. 22nd, 2021

check_circle

Verified Customer

star star star star star

Bruce Tiernan San Jose, CA

prompt service and friendly and consceintious contractors

4 years ago

Reply from American Home Shield

Thanks for sharing.

Mar. 22nd, 2021

check_circle

Verified Customer

star star star star star

Richard Powdrill Porter, TX

They stay on top of the job. They make sure job is complete

4 years ago

Reply from American Home Shield

Thanks for sharing your experience.

Mar. 22nd, 2021

check_circle

Verified Customer

star star star star star

nisha vithalani Milpitas, CA

quick resolution of issue in timely manner

4 years ago

Reply from American Home Shield

Thank you for sharing.

Mar. 19th, 2021

check_circle

Verified Customer

star star star star star

Greg Dayton, OH

I think they are a good value. They are very responsive.

4 years ago

Reply from American Home Shield

Its great to hear you are enjoying the benefit of the membership.

Mar. 19th, 2021

check_circle

Verified Customer

star star star star star

Katerina La Jolla, CA

It is a very professional company and pleased to work with.

4 years ago

Reply from American Home Shield

We are glad you are satisfied with your membership with us.

Mar. 19th, 2021

check_circle

Verified Customer

star star star star star

Evelyn Harrington King Jacksonville, FL

Reliability. They sent a technician as soon as possible.

4 years ago

Reply from American Home Shield

Taking care of our members is the main goal here at AHS. I am glad that you were happy with your experience. We look forward to servicing you in the future as needed. Enjoy your day.

Mar. 24th, 2021

check_circle

Verified Customer

star star star star star

John A Crnkovich Trinidad, TX

Very efficient, professional and friendly

4 years ago

Reply from American Home Shield

Thanks for sharing.

Mar. 23rd, 2021

check_circle

Verified Customer

star star star star star

Gaylynn Watkins Tyler, TX

They are quick to respond and techs are always courteous.

4 years ago

Reply from American Home Shield

Thanks for your feedback. We love to hear when we have provided fast and professional service. And we are always here if you need us.

Mar. 23rd, 2021

check_circle

Verified Customer

star star star star star

Tony Greenville, NC

AH fix my problem without any questions.

4 years ago

Reply from American Home Shield

Hi Tony,
Thank you for your feedback!

Mar. 23rd, 2021

check_circle

Verified Customer

star star star star star

elena Covington, GA

response on time and suppliers are providing good service

4 years ago

Reply from American Home Shield

Thank you for sharing your recent experiences with us. We are happy that we were able to get the issue resolved for you and we look forward to our continued business together. Have a great day.

Mar. 23rd, 2021

check_circle

Verified Customer

star star star star star

Mike Cabrera Spring, TX

They are very responsive and economical.

4 years ago

Reply from American Home Shield

We are glad you are happy with your membership.

Mar. 23rd, 2021

check_circle

Verified Customer

star star star star_border star_border

Marian Marshall, TX

Slow service. Took for ever to get the stove top put in and the refrigerator claim processed

4 years ago

Reply from American Home Shield

Thank you for sharing your recent experiences with us. We are working diligently to improve the overall member experience and we look forward to our continued business together. Have a great day.

Mar. 23rd, 2021

check_circle

Verified Customer

star star star star star

Kenneth Kirbyville, TX

Saved me money on repairs on my appliances

4 years ago

Reply from American Home Shield

Hi Kenneth,
It is our job to provide a cost effective warranty to repair your appliances.

Mar. 22nd, 2021

check_circle

Verified Customer

star star star star_border star_border

Chris East Hanover, NJ

Convenient, but the monthly premium goes up as soon as you issue a service call.

4 years ago

Reply from American Home Shield

Thanks for sharing your experience. The monthly premium may increase from time to time, but it will only occur during your yearly renewal.

Mar. 23rd, 2021

American Home Shield Reviews