American Home Shield: Read 34,899 User Reviews From Real Homeowners

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Verified Customer

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Joyce Amarillo, TX

Quick response and professional technicians

4 years ago

Reply from American Home Shield

Hi Joyce,
We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Mar. 30th, 2021

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Verified Customer

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Donald Hawk Wind Gap, PA

When a request for service is made its addressed fast.

4 years ago

Reply from American Home Shield

Hi Donald,
Thank you for your feedback about the fast repairs that were completed.

Mar. 31st, 2021

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Verified Customer

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Alex Volz Surprise, AZ

Fairly priced and responsive to calls for repairs.

4 years ago

Reply from American Home Shield

Hi Alex,
We strive to provide a cost effective warranty with even greater service.

Apr. 1st, 2021

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Verified Customer

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Sue E. Hoff Rio Rancho, NM

When I call folks are professional & courteous.

4 years ago

Reply from American Home Shield

Hi Sue,

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Mar. 29th, 2021

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Verified Customer

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Reynold Blue Killeen, TX

EFFECTIVENESS IN GETTING REQUEST TO THE RIGHT PEOPLE

4 years ago

Reply from American Home Shield

Hi Reynold,
We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Mar. 31st, 2021

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Verified Customer

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Marcus webster Petaluma, CA

Always takes care of problem, great customer care and value

4 years ago

Reply from American Home Shield

Hi Marcus,
It is our goal to provide you with the best team of customer care associates to ensure that every service request is completed.

Apr. 1st, 2021

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Verified Customer

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anna blalock Denton, TX

very efficient on time very polite was very knowledge

4 years ago

Reply from American Home Shield

Hi Anna,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Mar. 29th, 2021

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Verified Customer

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Charles Adamski Henderson, NV

EASE OF SCHEDULING AND COMPETENT SERVICE PROVIDORS

4 years ago

Reply from American Home Shield

Hi Charles,

Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain excellent standard of service to our customers.

Mar. 30th, 2021

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Verified Customer

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LARRY Savannah, GA

response to service requests and quality service

4 years ago

Reply from American Home Shield

Hi Larry,
We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Mar. 31st, 2021

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Verified Customer

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Maggie San Gabriel, CA

Ease of scheduling, fast responses, easy to contact in case of problems

4 years ago

Reply from American Home Shield

Thanks for your feedback. We love to hear when we have provided fast and professional service. And we are always here if you need us.

Apr. 7th, 2021

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Verified Customer

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Catherine Shoman Miami, FL

used twice and was able to resolve issues quickly

4 years ago

Reply from American Home Shield

Hi Catherine,
We are glad to hear about the issues that American Home Shield was able to repair in a quick time frame.

Apr. 1st, 2021

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Verified Customer

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Carmen Pearce Courtland, VA

Great company with great and quick service!

4 years ago

Reply from American Home Shield

Hi Carmen,

Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Mar. 27th, 2021

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Verified Customer

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Teresita Muwakil Chester, VA

Professional, efficient, and responsive.

4 years ago

Reply from American Home Shield

Hi Teresita,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Mar. 29th, 2021

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Verified Customer

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Leslie Lewisville, TX

They have always delivered prompt, courteous service

4 years ago

Reply from American Home Shield

Hi Leslie,

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Mar. 29th, 2021

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Verified Customer

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Chris C Charleston, SC

Quick response and Did what they advertised

4 years ago

Reply from American Home Shield

Hi Chris,

Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Mar. 27th, 2021

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Verified Customer

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Cheryl Jones Fort Worth, TX

Responds in a timely manner and very professional

4 years ago

Reply from American Home Shield

Hi Cheryl, We are pleased to hear about the repairs completed in a timely manner.

Mar. 27th, 2021

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Verified Customer

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Rose Ann Fisichelli Surprise, AZ

They follow through with your need ASAP.

4 years ago

Reply from American Home Shield

Hi Rose,
We appreciate your feedback and hope you continue to enjoy speedy service.

Mar. 31st, 2021

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Verified Customer

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Elizabeth Moore Acworth, GA

Did everything expected in timely manner

4 years ago

Reply from American Home Shield

Hi Elizabeth,
We are pleased to hear about the repairs completed in a timely manner.

Mar. 27th, 2021

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Verified Customer

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Diane Oxford, MS

Always ensure all work is done promptly and properly

4 years ago

Reply from American Home Shield

Hi Diane,
We will continue to provide you with a prompt and professional experience.

Apr. 1st, 2021

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Verified Customer

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Allen E Hammond Clover, SC

professional, friendly service. Great communications

4 years ago Edited January 10, 2024

Reply from American Home Shield

Hi Allen,

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Mar. 29th, 2021

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Verified Customer

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Naga Dandu Shawnee Mission, KS

Timely response. I am happy with the service provided.

4 years ago

Reply from American Home Shield

Hi Naga,
We are pleased to hear about the repairs completed in a timely manner.

Mar. 27th, 2021

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Verified Customer

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D Cruz Madison, AL

Service always consistent concerns always addressed

4 years ago

Reply from American Home Shield

Hi D Cruz,
It is our goal to provide you with the best team of customer care associates to ensure that every service request is completed.

Apr. 1st, 2021

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Verified Customer

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Madge Blurton San Antonio, TX

Great service like having insurance for home equipment.

4 years ago

Reply from American Home Shield

We are glad that you see the value in your membership with us. Take Care.

Mar. 18th, 2021

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Verified Customer

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Denis Navarro Woodbridge, VA

Customer service rep knowledgeable and technician was good

4 years ago

Reply from American Home Shield

Thank you for sharing your recent experience with us. We are happy that we were able to get the issue resolved for you. Our goal is to pair you with the best contractor that is knowledgeable and able to explain what is going on. We look forward to our continued business together. Have a good day.

Mar. 18th, 2021

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Verified Customer

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Erika Rodriguez Westwego, LA

They were fast with scheduling a service call.

4 years ago

Reply from American Home Shield

Thanks for sharing your feedback. We love to hear when we have provided fast service and we look forward to servicing you as needed.

Mar. 18th, 2021

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Verified Customer

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Miguel Gutierrez Las Vegas, NV

Great customer service and very qualified technicians

4 years ago

Reply from American Home Shield

Our goal is to pair you with the best contractor that will provide a quick and final resolution. We look forward to our continued business together. Have a good day.

Mar. 19th, 2021

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Verified Customer

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Connie Guzman Madisonville, KY

They are the best as far as I’m concerned

4 years ago

Reply from American Home Shield

Thanks for sharing!!

Mar. 19th, 2021

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Verified Customer

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Peter Angelo San Diego, CA

Superb service, courteous, professional and proficient.

4 years ago

Reply from American Home Shield

We appreciate your feedback!

Mar. 19th, 2021

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Verified Customer

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Angel henderson Bartow, FL

Very responsive in scheduling someone to do repairs.

4 years ago

Reply from American Home Shield

Thanks for sharing your feedback. We try to make sure we get someone out to service you as soon as possible.

Mar. 19th, 2021

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Verified Customer

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Jacqui Solon, OH

Excellent, professional and speedy repair.

4 years ago

Reply from American Home Shield

Those are all great things to hear. Thanks for sharing!

Mar. 19th, 2021

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Verified Customer

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Terrie Garner Garland, TX

They have always given us great service and follow up!

4 years ago

Reply from American Home Shield

Taking care of our members is the main goal here at AHS. I am glad that you were happy with the work done. We look forward to servicing you in the future as needed. Enjoy your day.

Mar. 18th, 2021

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Verified Customer

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Estela Slater Bakersfield, CA

I’m happy for taking the request for work order asap

4 years ago

Reply from American Home Shield

I am happy that you were happy with your experience. Although we hope there are no issues with anything in the home in the future, we are here to service you anytime you need us. Thanks for continuing your business with us. Take care!

Mar. 18th, 2021

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Verified Customer

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Betty Chicago, IL

They have provided quick reliable responses to my request.

4 years ago

Reply from American Home Shield

Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs. We look forward to servicing you in the future as needed. Enjoy your day.

Mar. 18th, 2021

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Verified Customer

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Karen cardinale Las Vegas, NV

They are always very helpful and get things fixed quickly.

4 years ago

Reply from American Home Shield

Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs. We look forward to servicing you in the future as needed. Take Care.

Mar. 18th, 2021

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Verified Customer

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James Price Kansas City, MO

Response time and quality of service repair professionals

4 years ago

Reply from American Home Shield

We are glad to hear we met your expectations during your interaction with us.

Mar. 18th, 2021

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Verified Customer

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Randi Colorado Springs, CO

Quick turn around, excellent customer service

4 years ago

Reply from American Home Shield

We appreciate you sharing your experience.

Mar. 19th, 2021

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Verified Customer

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Beauford T Shimbucket Bakersfield, CA

I had no problem with filing a claim for my AC

4 years ago

Reply from American Home Shield

We're glad everything worked out on your AC claim.

Mar. 19th, 2021

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Verified Customer

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Don Mishawaka, IN

They are prompt in providing qualified service providers.

4 years ago

Reply from American Home Shield

Thanks for sharing.

Mar. 19th, 2021

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Verified Customer

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Charles Hernandez Lawton, OK

They answered my needs in every respect.

4 years ago

Reply from American Home Shield

Taking care of our members is the main goal here at AHS. I am glad that you were happy with the work done. We look forward to servicing you in the future as needed. Enjoy your day.

Mar. 19th, 2021

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Verified Customer

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La'Keta B. Louisville, KY

They were very informative, efficient, & reasonable.

4 years ago

Reply from American Home Shield

Thanks for sharing your experience.

Mar. 19th, 2021

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Verified Customer

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Victoria Bunting Myrtle Beach, SC

They a great company. Great customer service!

4 years ago

Reply from American Home Shield

Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs. Your feedback regarding your recent experiences with us is greatly appreciated. We look forward to servicing you in the future as needed. Take Care.

Mar. 19th, 2021

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Verified Customer

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Robert Trawick, Jr. Fayetteville, NC

The response to my service request was fast.

4 years ago

Reply from American Home Shield

Thanks for your feedback. We love to hear when we have provided fast service. And we are always here if you need us.

Mar. 19th, 2021

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Verified Customer

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Saundra McKnightLencioni Sun City, CA

Resolved the problem & professional, cost effective

4 years ago

Reply from American Home Shield

Thank you for sharing your recent experiences with us. We are happy that we were able to get the issue resolved for you and we look forward to our continued business together. Have a great day.

Mar. 19th, 2021

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Verified Customer

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Lori Odessa, TX

They are great! You call and get someone out on time.

4 years ago

Reply from American Home Shield

Thanks for letting everyone know.

Mar. 22nd, 2021

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Verified Customer

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Leslie Bennett Charlotte, NC

Service was great after we received all of our parts .

4 years ago

Reply from American Home Shield

We are glad to hear everything worked out for you.

Mar. 22nd, 2021

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Verified Customer

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Paul Boissonneault Merritt Island, FL

Responsive and easy to contact when I have questions.

4 years ago

Reply from American Home Shield

We are glad to be here for you.

Mar. 22nd, 2021

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Verified Customer

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Ken Watson West Plains, MO

They always respond quickly with the repairs necessary.

4 years ago

Reply from American Home Shield

Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs. We look forward to servicing you in the future as needed. Enjoy your day.

Mar. 22nd, 2021

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Verified Customer

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Larry Hamilton Lewisville, TX

I never rate anyone 5 stars. But they take care of me quickly and efficiently.

4 years ago

Reply from American Home Shield

Thanks for your feedback. We love to hear when we have provided fast and professional service. And we are always here if you need us.

Mar. 22nd, 2021

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Verified Customer

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Allen Embert Carrabelle, FL

Good service and quick response good replacement policy

4 years ago

Reply from American Home Shield

Thanks for your feedback. We love to hear when we have provided fast and professional service. And we are always here if you need us.

Mar. 22nd, 2021

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Verified Customer

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Shirley Francisco Chesapeake, VA

Quick response to issues and respond to resolutions.

4 years ago

Reply from American Home Shield

Thanks for your feedback. We love to hear when we have provided fast and professional service. And we are always here if you need us.

Mar. 22nd, 2021

American Home Shield Reviews