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American Home Shield Reviews

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8.9

Overall Score

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Michael D Ellis Washington, DC

Great coverage and highly professional techs

4 years ago

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Reply from American Home Shield

Hi Michael,
We are pleased to hear that you've enjoyed AHS and the coverage we provide!

Mar. 27th, 2021

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Gary Gnip Blue Springs, MO

They were courteous very efficient and got me a vendor quickly

4 years ago

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Reply from American Home Shield

Thanks for sharing your experience.

Apr. 5th, 2021

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Kal Northville, MI

Washer issue has not been fixed after two visits and not sure how long it will take yet.

4 years ago

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Reply from American Home Shield

I hate to hear you were not satisfied with your experience with us and I would like to connect with you regarding it.

Apr. 5th, 2021

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Catrina Hope Mills, NC

Service is prompt and companies referred to are good.

4 years ago

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Reply from American Home Shield

Hi Catrina,

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Mar. 29th, 2021

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Donna Frantz Indio, CA

Some of the companies they send out are not so reliable or great

4 years ago

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Reply from American Home Shield

Thank you for sharing your recent experiences with us. We are working diligently to improve the overall member experience and we look forward to our continued business together. Have a great day.

Apr. 5th, 2021

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Elijah Riley Lithonia, GA

Provides customer service as agreed to by the contract.

4 years ago

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Reply from American Home Shield

Hi Elijah,
It is a pleasure to hear about the excellent service AHS has provided you. I hope you continue to enjoy the repairs we provide at a cost effective price!

Mar. 30th, 2021

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José Garcia Leesburg, VA

Excelente customer service, and also rapid service.

4 years ago

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Reply from American Home Shield

Hi Jose,
It is a pleasure to hear about the excellent service AHS has provided you. I hope you continue to enjoy the repairs we provide at a cost effective price!

Mar. 30th, 2021

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Wilbert Wendell, NC

The service after sales are impeccable!!

4 years ago

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Reply from American Home Shield

Hi Wilbert,
Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain excellent standard of service to our customers.

Mar. 29th, 2021

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Ben Las Vegas, NV

Good follow through with repair. Service providers

4 years ago

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Reply from American Home Shield

Hi Ben,
Thank you for your feedback about the service repair.

Apr. 1st, 2021

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Anonymous Kissimmee, FL

Almost always offers the best solution or fix

4 years ago

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Reply from American Home Shield

Hi,
Thank you for your feedback!

Apr. 1st, 2021

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amy testerman Dallas, TX

fixed things that needed to be fixed and in a timely manner

4 years ago

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Reply from American Home Shield

Hi Amy,
We are pleased to hear about the repairs completed in a timely manner.

Mar. 27th, 2021

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Cindy Hehner Lincoln, CA

Very professional to work with. Satisfied.

4 years ago

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Reply from American Home Shield

Hi Cindy,

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Mar. 30th, 2021

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Hans Putnam San Tan Valley, AZ

Always quick to take care of any problems.

4 years ago

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Reply from American Home Shield

Hi Hans,
Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Mar. 30th, 2021

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Eugene Labrie Elk Grove, CA

Professional. Always helpful and courtesy.

4 years ago

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Reply from American Home Shield

Hi Eugene,

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Mar. 30th, 2021

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Monague Brandon Reynoldsburg, OH

Good customer service, and understood my problem

4 years ago

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Reply from American Home Shield

Hi Monague,

Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain excellent standard of service to our customers.

Mar. 30th, 2021

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Veronica Hill Lorton, VA

Great response time and always provide good service.

4 years ago

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Reply from American Home Shield

Hi Veronica,

Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Mar. 30th, 2021

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Gayle Taylor Ladson, SC

Prompt response from electrician I requested for my issue

4 years ago

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Reply from American Home Shield

Hi Gayle,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Mar. 31st, 2021

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Milas D Wyatt Salisbury, NC

A very good experience mechanics were very good

4 years ago

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Reply from American Home Shield

Hi Mike,
Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain excellent standard of service to our customers.

Mar. 27th, 2021

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Mike Eagle River, AK

Prompt service and great customer service.

4 years ago

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Reply from American Home Shield

Hi Mike,

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Mar. 29th, 2021

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John Reed Brentwood, CA

Quick effective service when I need them.

4 years ago

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Reply from American Home Shield

Hi John,

Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Mar. 27th, 2021

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Larry San Jose, CA

ease of use! Making a claim is easy, and the contractors respond quickly

4 years ago

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Reply from American Home Shield

We're glad to hear the process was easy for you.

Apr. 5th, 2021

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Gail Ladella Cedar Lake, IN

The repair company they sent to my home, got the job DONE!

4 years ago

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Reply from American Home Shield

Hi Gail,
I am glad to hear about the technicians who completed the repair and provided a great service experience.

Mar. 31st, 2021

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Sally preszler Kennewick, WA

Professional, courteous and accommodating

4 years ago

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Reply from American Home Shield

Hi Sally,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Mar. 31st, 2021

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Vickie Smith Whitney, TX

They are expeditious in fixing the problem

4 years ago

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Reply from American Home Shield

Hi Vickie,
Thank you for your feedback!

Apr. 1st, 2021

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Elizabeth Shelton Houston, TX

Professionalism, knowledgeable and customer oriented

4 years ago

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Reply from American Home Shield

Hi Elizabeth,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Mar. 31st, 2021

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Maria San Jose, CA

efficient, reliable,prompt feedback, affordable

4 years ago

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Reply from American Home Shield

Hi Maria,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Mar. 29th, 2021

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Dave Philo, IL

Easy to request service , quick response, good workers

4 years ago

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Reply from American Home Shield

Hi Dave,
It is a pleasure to hear about your American Home Shield experience and the great service that has been provided.

Mar. 30th, 2021

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Anthony Marzullo Lebanon, MO

reliable, get the job done, good company, honest

4 years ago

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Reply from American Home Shield

Hi Anthony,
Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain excellent standard of service to our customers.

Apr. 1st, 2021

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Donna Russo Winter Garden, FL

They are always quick to solve the problem

4 years ago

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Reply from American Home Shield

Hi Donna,
Thank you for providing us with feedback!

Apr. 1st, 2021

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Frank Olivares Phoenix, AZ

My problem was solve with my first call.

4 years ago

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Reply from American Home Shield

Hi Frank,
We are pleased to hear about the quick repsonse on the first call.

Mar. 31st, 2021

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Ardenia Davis Marietta, GA

Poor follow up after service calls. You have to chase them down to figure out what’s going on at every step. Poor value.

4 years ago

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Reply from American Home Shield

Hi Ardenia,
Thank you for making us aware of your most recent customer service experience with AHS. I would be glad to speak with you to get the issues resolved.

Apr. 1st, 2021

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Melanie Valrico, FL

Very good plumber and appliance repairmen

4 years ago

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Reply from American Home Shield

Hi Melanie,
Thanks for placing your trust in us and your willingness to share. We look forward to servicing you again soon!

Mar. 30th, 2021

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Frank Houston, TX

Good customer service, good price and great service.

4 years ago

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Reply from American Home Shield

Hi Frank,
Thank you for your feedback!

Apr. 1st, 2021

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andrea Beverly Hills, CA

they usually have vendors that have fixed the problems

4 years ago

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Reply from American Home Shield

Hi Andrea,
Thank you for your feedback!

Apr. 1st, 2021

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Stephanie Sanchez Sacramento, CA

good service fixed heater the next day i didn't know when he left the job

4 years ago

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Reply from American Home Shield

Taking care of our members is the main goal here at AHS.

Apr. 6th, 2021

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Joyce Amarillo, TX

Quick response and professional technicians

4 years ago

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Reply from American Home Shield

Hi Joyce,
We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Mar. 30th, 2021

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Donald Hawk Wind Gap, PA

When a request for service is made its addressed fast.

4 years ago

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Reply from American Home Shield

Hi Donald,
Thank you for your feedback about the fast repairs that were completed.

Mar. 31st, 2021

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Alex Volz Surprise, AZ

Fairly priced and responsive to calls for repairs.

4 years ago

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Reply from American Home Shield

Hi Alex,
We strive to provide a cost effective warranty with even greater service.

Apr. 1st, 2021

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Sue E. Hoff Rio Rancho, NM

When I call folks are professional & courteous.

4 years ago

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Reply from American Home Shield

Hi Sue,

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Mar. 29th, 2021

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Reynold Blue Killeen, TX

EFFECTIVENESS IN GETTING REQUEST TO THE RIGHT PEOPLE

4 years ago

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Reply from American Home Shield

Hi Reynold,
We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Mar. 31st, 2021

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Marcus webster Petaluma, CA

Always takes care of problem, great customer care and value

4 years ago

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Reply from American Home Shield

Hi Marcus,
It is our goal to provide you with the best team of customer care associates to ensure that every service request is completed.

Apr. 1st, 2021

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anna blalock Denton, TX

very efficient on time very polite was very knowledge

4 years ago

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Reply from American Home Shield

Hi Anna,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Mar. 29th, 2021

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Charles Adamski Henderson, NV

EASE OF SCHEDULING AND COMPETENT SERVICE PROVIDORS

4 years ago

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Reply from American Home Shield

Hi Charles,

Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain excellent standard of service to our customers.

Mar. 30th, 2021

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LARRY Savannah, GA

response to service requests and quality service

4 years ago

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Reply from American Home Shield

Hi Larry,
We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Mar. 31st, 2021

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Maggie San Gabriel, CA

Ease of scheduling, fast responses, easy to contact in case of problems

4 years ago

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Reply from American Home Shield

Thanks for your feedback. We love to hear when we have provided fast and professional service. And we are always here if you need us.

Apr. 7th, 2021

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Catherine Shoman Miami, FL

used twice and was able to resolve issues quickly

4 years ago

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Reply from American Home Shield

Hi Catherine,
We are glad to hear about the issues that American Home Shield was able to repair in a quick time frame.

Apr. 1st, 2021

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Carmen Pearce Courtland, VA

Great company with great and quick service!

4 years ago

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Reply from American Home Shield

Hi Carmen,

Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Mar. 27th, 2021

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Teresita Muwakil Chester, VA

Professional, efficient, and responsive.

4 years ago

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Reply from American Home Shield

Hi Teresita,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Mar. 29th, 2021

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Leslie Lewisville, TX

They have always delivered prompt, courteous service

4 years ago

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Reply from American Home Shield

Hi Leslie,

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Mar. 29th, 2021

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Chris C Charleston, SC

Quick response and Did what they advertised

4 years ago

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Reply from American Home Shield

Hi Chris,

Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Mar. 27th, 2021

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