Best Company Guarantee American Home Shield Logo

American Home Shield Reviews

star star star star star_border

8.9

Overall Score

cancel
info
check_circle

Verified Customer

check_circle

Review Source

star star star star star

Jose Cruz Spring Valley, CA

Ease of requesting and obtaining service

4 years ago

American Home Shield Logo

Reply from American Home Shield

Hi Jose,
We strive to provide you with the best service experience and hope you continue to enjoy AHS!

May. 6th, 2021

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Kevin Q. Cedar Hill, TX

Best value for the money, excellent service

4 years ago

American Home Shield Logo

Reply from American Home Shield

Hi Kevin,
I am pleased to hear about the excellent service you have received. I hope you continue to enjoy!

May. 3rd, 2021

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Allen Sanger, CA

Action taken the same day and resolution of issues.

4 years ago

American Home Shield Logo

Reply from American Home Shield

Hi Allen,
We will continue to provide you with great customer service and a piece of mind to your home repairs.

May. 7th, 2021

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Linda Brewer Valrico, FL

American Home Shield covers a lot for a reasonable price.

4 years ago

American Home Shield Logo

Reply from American Home Shield

Hi Linda,
We will continue to provide you with great customer service and a piece of mind to your home repairs.

May. 5th, 2021

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Dwayne Reeves Dallas, TX

Extremely fast turnaround on repair of my AC unit.

4 years ago Edited January 10, 2024

American Home Shield Logo

Reply from American Home Shield

Hi Dwayne,
We will continue to provide you with great customer service and a piece of mind to your home repairs.

May. 7th, 2021

check_circle

Verified Customer

check_circle

Review Source

star star star star star_border

Matthew Fay Wilmington, DE

Sometimes the contractors do not solve the problem the first time.

4 years ago

check_circle

Verified Customer

check_circle

Review Source

star star_border star_border star_border star_border

P Kelly

Would not pay to have my kitchen sink unclogged

4 years ago Edited January 10, 2024

American Home Shield Logo

Reply from American Home Shield

Hi P Kelly,
We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

May. 5th, 2021

check_circle

Verified Customer

check_circle

Review Source

star star star star star

KP Fort Thomas, KY

Quick response and easy to request service

4 years ago

American Home Shield Logo

Reply from American Home Shield

Hi KP,
Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

May. 5th, 2021

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Bonnie Covington, GA

Service has been good so far. Have recommended AHS.

4 years ago

American Home Shield Logo

Reply from American Home Shield

Hi Bonnie,
We strive to provide you with the best service experience and hope you continue to enjoy AHS!

May. 6th, 2021

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Greg Laws Port Saint Lucie, FL

Customer service and fast response time on issues.

4 years ago

American Home Shield Logo

Reply from American Home Shield

Hi Greg,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

May. 5th, 2021

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Dennis H College Station, TX

Always attentive and timely in providing service

4 years ago

American Home Shield Logo

Reply from American Home Shield

Hi Dennis,
We will continue to provide you with great customer service and a piece of mind to your home repairs.

May. 7th, 2021

check_circle

Verified Customer

check_circle

Review Source

star star star star star

C Harper Kennewick, WA

Prompt service with professional technicians

4 years ago

American Home Shield Logo

Reply from American Home Shield

Hi C,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

May. 3rd, 2021

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Yezenia Garcia Yuma, AZ

Fast service and quick response when an issue arrives.

4 years ago

American Home Shield Logo

Reply from American Home Shield

Hi Yezenia,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

May. 5th, 2021

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Susan Rivers Castle Rock, CO

Things break and American Home Shield takes care of them.

4 years ago

American Home Shield Logo

Reply from American Home Shield

Hi Susan,
We will continue to provide you with great customer service and a piece of mind to your home repairs.

May. 5th, 2021

check_circle

Verified Customer

check_circle

Review Source

star star star star star

John Monis Buda, TX

quick efficient easy to request service worth the costs

4 years ago

American Home Shield Logo

Reply from American Home Shield

Hi John,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Apr. 24th, 2021

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Kim Adams Tempe, AZ

On time service reps know there business

4 years ago

American Home Shield Logo

Reply from American Home Shield

Hi Kim,
We appreciate your feedback and will continue to be on time.

Apr. 24th, 2021

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Robert Longview, TX

Great service for home repairs. Great value for the money.

4 years ago

American Home Shield Logo

Reply from American Home Shield

Hi Robert,
Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain excellent standard of service to our customers.

Apr. 24th, 2021

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Linda Derby, KS

They do what they say they will do. I appreciate it.

4 years ago

American Home Shield Logo

Reply from American Home Shield

Hi Linda,
We appreciate your feedback and hope you continue to enjoy!

Apr. 24th, 2021

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Lance Alspaugh Henderson, NV

A professional and efficient experience.

4 years ago

American Home Shield Logo

Reply from American Home Shield

Hi Lance,

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Apr. 24th, 2021

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Carl Killeen, TX

Easy to contact, quick response, Good follow-up.

4 years ago

American Home Shield Logo

Reply from American Home Shield

Hi Carl,
Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Apr. 24th, 2021

check_circle

Verified Customer

check_circle

Review Source

star star_border star_border star_border star_border

Vic Lester Tulsa, OK

use of our of town contractors/not local not as advertised , lack of U.S. contact only oversees, have open issue sti l not resolved

4 years ago

American Home Shield Logo

Reply from American Home Shield

Hi Vic,
I would be glad to speak with you about the AHS issues that were experienced.

Apr. 27th, 2021

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Cynthia Milwaukee, WI

Provided service provider that fixed my appliance

4 years ago

American Home Shield Logo

Reply from American Home Shield

Hi Cynthia,
We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

Apr. 24th, 2021

check_circle

Verified Customer

check_circle

Review Source

star star star_border star_border star_border

Mark Tolkacz Gilbert, AZ

I haven’t had a working dryer for four weeks and it’s still not fixed. Not the kind of customer service I expected

4 years ago

American Home Shield Logo

Reply from American Home Shield

Hi Mark,
I hate to hear about your most recent AHS experience and the delay in service to have the dryer repaired. I would be glad to speak with you to get the issues resolved.

Apr. 27th, 2021

check_circle

Verified Customer

check_circle

Review Source

star star star star star

John Skeels Myrtle Beach, SC

Service and follow up is very substantive

4 years ago

American Home Shield Logo

Reply from American Home Shield

Hi John,

Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain excellent standard of service to our customers.

Apr. 23rd, 2021

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Gail Johnson New Roads, LA

They provide the service to the customer.

4 years ago

American Home Shield Logo

Reply from American Home Shield

HI Gail,

Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain excellent standard of service to our customers.

Apr. 23rd, 2021

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Jill Thompson Orland Park, IL

Easy to use and always had a good outcome.

4 years ago

American Home Shield Logo

Reply from American Home Shield

Hi Jill,

Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain excellent standard of service to our customers.

Apr. 23rd, 2021

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Anna Livonia, MI

They are professional and it doesnt cost a lot.

4 years ago

American Home Shield Logo

Reply from American Home Shield

Hi Anna,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with affordable and professional service. We hope you continue to enjoy the coverage we provide!

Apr. 24th, 2021

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Hartley Humble, TX

Good service recommend good reliable companies

4 years ago

American Home Shield Logo

Reply from American Home Shield

Hi Hartley,
We appreciate your feedback and the companies that AHS provides!

Apr. 24th, 2021

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Jack Davis Arlington, TX

They use dependable contractors and back their work

4 years ago

American Home Shield Logo

Reply from American Home Shield

Hi Jack,
We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

Apr. 24th, 2021

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Edwin Draper Wichita Falls, TX

Fast, efficient, service has always been successful.

4 years ago

American Home Shield Logo

Reply from American Home Shield

Hi Edwin,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Apr. 24th, 2021

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Anne Longwood, FL

Resolution of problem in a timely manner

4 years ago

American Home Shield Logo

Reply from American Home Shield

Hi Anne,
Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner!

Apr. 24th, 2021

check_circle

Verified Customer

check_circle

Review Source

star star star star star_border

Charles Abrams Eloy, AZ

Happy with their services during a difficult time with supply chain issues

4 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Jennifer Monopolis Houston, TX

Promptly addressed my issues and resolved them.

4 years ago

American Home Shield Logo

Reply from American Home Shield

Hi Jennifer,
We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

Apr. 24th, 2021

check_circle

Verified Customer

check_circle

Review Source

star star star star star

A Murfreesboro, TN

Appliances were replaced in a reasonable time

4 years ago

American Home Shield Logo

Reply from American Home Shield

Hi A,
Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Apr. 24th, 2021

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Jeneya Hampton Matteson, IL

AHS has been reliable and provides quality service.

4 years ago

American Home Shield Logo

Reply from American Home Shield

Hi Jeneya,
Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Apr. 24th, 2021

check_circle

Verified Customer

check_circle

Review Source

star star_border star_border star_border star_border

Jessica Kubo San Jose, CA

I had an urgent request related to a gas leak when I first moved into my home and they caused more stress and inconvenience than help.

4 years ago

American Home Shield Logo

Reply from American Home Shield

Hi Jessica,
Thank you for alerting us of your most recent AHS experience to have the gas leak repaired. I would be glad to speak with you.

Apr. 27th, 2021

check_circle

Verified Customer

check_circle

Review Source

star star star star star_border

Paula Post Falls, ID

Awesome coverage customer service takes long and is unwieldy sometimes

4 years ago

American Home Shield Logo

Reply from American Home Shield

Hi Paula,
We appreciate your feedback and hope you continue to enjoy the coverage American Home Shield provides!

Jun. 18th, 2021

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Vernesa Maylene, AL

Professional, courtesy, knowledgeable, promptness

4 years ago

American Home Shield Logo

Reply from American Home Shield

Hi Vernesa,

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Apr. 24th, 2021

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Miriam Miami, FL

They are very professional and fast in solved the problem

4 years ago

American Home Shield Logo

Reply from American Home Shield

Hi Miriam,
We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Apr. 23rd, 2021

check_circle

Verified Customer

check_circle

Review Source

star star star star star_border

Jim Williams Fort Washington, MD

Communication with home office unacceptable with technician just fine.

4 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Belinda Murray Hughes, AR

All my concerns were handled in a timely manner

4 years ago

American Home Shield Logo

Reply from American Home Shield

Hi Belinda,
Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner!

Apr. 24th, 2021

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Debbie Largo, FL

prompt service, ease of claim reporting....

4 years ago

American Home Shield Logo

Reply from American Home Shield

Hi Debbie,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Apr. 24th, 2021

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Irma Rivera McDonough, GA

Because when I need services they have been excellent.

4 years ago

American Home Shield Logo

Reply from American Home Shield

Hi Irma,
I am pleased to hear about the excellent service you have received. I hope you continue to enjoy!

Apr. 24th, 2021

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Donna Richmond, VA

To date their reliable, efficient service provided

4 years ago

American Home Shield Logo

Reply from American Home Shield

Hi Donna,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with efficient repairs. We hope you continue to enjoy the coverage we provide!

Apr. 24th, 2021

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Yolanda Curd Grand Prairie, TX

They followed through until the problem was resolved

4 years ago

American Home Shield Logo

Reply from American Home Shield

Hi Yolanda,
Customer care is our main focus! We hope you continue to enjoy AHS and the resolutions we provide!

Apr. 24th, 2021

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Brady Lunceford Canton, TX

Coverage is very good. Replacement products are name brand

4 years ago

American Home Shield Logo

Reply from American Home Shield

Hi Brady,
Thank you for sharing your feedback about American Home Shield and the coverage we provide!

Apr. 24th, 2021

check_circle

Verified Customer

check_circle

Review Source

star star star star star_border

Wendi Rooney (Lively) Inman, SC

Customer Review Video

4 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

S. Campbell Forest Hill, MD

They respiond quidkly and professionally.

4 years ago

American Home Shield Logo

Reply from American Home Shield

Hi S. Campbell,
We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Apr. 23rd, 2021

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Leroy Virginia Beach, VA

They keep you informed throughout the process

4 years ago

American Home Shield Logo

Reply from American Home Shield

Hi Leroy,

Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain excellent standard of service to our customers.

Apr. 24th, 2021

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Linda G Shinn Wills Point, TX

quick response and reliable service provider

4 years ago

American Home Shield Logo

Reply from American Home Shield

Hi Linda,
Thank you for sharing your feedback with AHS. We strive to provide you with great service with a quick turnaround time.

Apr. 24th, 2021

@endstack