American Home Shield: Read 34,353 User Reviews From Real Homeowners

check_circle

Verified Customer

star star star star star

Betty Chicago, IL

They have provided quick reliable responses to my request.

3 years ago

Reply from American Home Shield

Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs. We look forward to servicing you in the future as needed. Enjoy your day.

Mar. 18th, 2021

check_circle

Verified Customer

star star star star star

Karen cardinale Las Vegas, NV

They are always very helpful and get things fixed quickly.

3 years ago

Reply from American Home Shield

Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs. We look forward to servicing you in the future as needed. Take Care.

Mar. 18th, 2021

check_circle

Verified Customer

star star star star star

James Price Kansas City, MO

Response time and quality of service repair professionals

3 years ago

Reply from American Home Shield

We are glad to hear we met your expectations during your interaction with us.

Mar. 18th, 2021

check_circle

Verified Customer

star star star star star

Randi Colorado Springs, CO

Quick turn around, excellent customer service

3 years ago

Reply from American Home Shield

We appreciate you sharing your experience.

Mar. 19th, 2021

check_circle

Verified Customer

star star star star star

Beauford T Shimbucket Bakersfield, CA

I had no problem with filing a claim for my AC

3 years ago

Reply from American Home Shield

We're glad everything worked out on your AC claim.

Mar. 19th, 2021

check_circle

Verified Customer

star star star star star

Don Mishawaka, IN

They are prompt in providing qualified service providers.

3 years ago

Reply from American Home Shield

Thanks for sharing.

Mar. 19th, 2021

check_circle

Verified Customer

star star star star star

Charles Hernandez Lawton, OK

They answered my needs in every respect.

3 years ago

Reply from American Home Shield

Taking care of our members is the main goal here at AHS. I am glad that you were happy with the work done. We look forward to servicing you in the future as needed. Enjoy your day.

Mar. 19th, 2021

check_circle

Verified Customer

star star star star star

La'Keta B. Louisville, KY

They were very informative, efficient, & reasonable.

3 years ago

Reply from American Home Shield

Thanks for sharing your experience.

Mar. 19th, 2021

check_circle

Verified Customer

star star star star star

Victoria Bunting Myrtle Beach, SC

They a great company. Great customer service!

3 years ago

Reply from American Home Shield

Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs. Your feedback regarding your recent experiences with us is greatly appreciated. We look forward to servicing you in the future as needed. Take Care.

Mar. 19th, 2021

check_circle

Verified Customer

star star star star star

Robert Trawick, Jr. Fayetteville, NC

The response to my service request was fast.

3 years ago

Reply from American Home Shield

Thanks for your feedback. We love to hear when we have provided fast service. And we are always here if you need us.

Mar. 19th, 2021

check_circle

Verified Customer

star star star star star

Saundra McKnightLencioni Sun City, CA

Resolved the problem & professional, cost effective

3 years ago

Reply from American Home Shield

Thank you for sharing your recent experiences with us. We are happy that we were able to get the issue resolved for you and we look forward to our continued business together. Have a great day.

Mar. 19th, 2021

check_circle

Verified Customer

star star star star star

Lori Odessa, TX

They are great! You call and get someone out on time.

3 years ago

Reply from American Home Shield

Thanks for letting everyone know.

Mar. 22nd, 2021

check_circle

Verified Customer

star star star star star

Leslie Bennett Charlotte, NC

Service was great after we received all of our parts .

3 years ago

Reply from American Home Shield

We are glad to hear everything worked out for you.

Mar. 22nd, 2021

check_circle

Verified Customer

star star star star star

Paul Boissonneault Merritt Island, FL

Responsive and easy to contact when I have questions.

3 years ago

Reply from American Home Shield

We are glad to be here for you.

Mar. 22nd, 2021

check_circle

Verified Customer

star star star star star

Ken Watson West Plains, MO

They always respond quickly with the repairs necessary.

3 years ago

Reply from American Home Shield

Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs. We look forward to servicing you in the future as needed. Enjoy your day.

Mar. 22nd, 2021

check_circle

Verified Customer

star star star star star_border

Larry Hamilton Lewisville, TX

I never rate anyone 5 stars. But they take care of me quickly and efficiently.

3 years ago

Reply from American Home Shield

Thanks for your feedback. We love to hear when we have provided fast and professional service. And we are always here if you need us.

Mar. 22nd, 2021

check_circle

Verified Customer

star star star star star

Allen Embert Carrabelle, FL

Good service and quick response good replacement policy

3 years ago

Reply from American Home Shield

Thanks for your feedback. We love to hear when we have provided fast and professional service. And we are always here if you need us.

Mar. 22nd, 2021

check_circle

Verified Customer

star star star star star

Shirley Francisco Chesapeake, VA

Quick response to issues and respond to resolutions.

3 years ago

Reply from American Home Shield

Thanks for your feedback. We love to hear when we have provided fast and professional service. And we are always here if you need us.

Mar. 22nd, 2021

check_circle

Verified Customer

star star star star star

Sandy Okatie, SC

Easy to use and did what they said they would do.

3 years ago

Reply from American Home Shield

It is always our intention to uphold our commitments. We appreciate you sharing.

Mar. 22nd, 2021

check_circle

Verified Customer

star star star star star

Bruce Tiernan San Jose, CA

prompt service and friendly and consceintious contractors

3 years ago

Reply from American Home Shield

Thanks for sharing.

Mar. 22nd, 2021

check_circle

Verified Customer

star star star star star

Richard Powdrill Porter, TX

They stay on top of the job. They make sure job is complete

3 years ago

Reply from American Home Shield

Thanks for sharing your experience.

Mar. 22nd, 2021

check_circle

Verified Customer

star star star star star

nisha vithalani Milpitas, CA

quick resolution of issue in timely manner

3 years ago

Reply from American Home Shield

Thank you for sharing.

Mar. 19th, 2021

check_circle

Verified Customer

star star star star star

Greg Dayton, OH

I think they are a good value. They are very responsive.

3 years ago

Reply from American Home Shield

Its great to hear you are enjoying the benefit of the membership.

Mar. 19th, 2021

check_circle

Verified Customer

star star star star star

Katerina La Jolla, CA

It is a very professional company and pleased to work with.

3 years ago

Reply from American Home Shield

We are glad you are satisfied with your membership with us.

Mar. 19th, 2021

check_circle

Verified Customer

star star star star star

Evelyn Harrington King Jacksonville, FL

Reliability. They sent a technician as soon as possible.

3 years ago

Reply from American Home Shield

Taking care of our members is the main goal here at AHS. I am glad that you were happy with your experience. We look forward to servicing you in the future as needed. Enjoy your day.

Mar. 24th, 2021

check_circle

Verified Customer

star star star star star

John A Crnkovich Trinidad, TX

Very efficient, professional and friendly

3 years ago

Reply from American Home Shield

Thanks for sharing.

Mar. 23rd, 2021

check_circle

Verified Customer

star star star star star

Gaylynn Watkins Tyler, TX

They are quick to respond and techs are always courteous.

3 years ago

Reply from American Home Shield

Thanks for your feedback. We love to hear when we have provided fast and professional service. And we are always here if you need us.

Mar. 23rd, 2021

check_circle

Verified Customer

star star star star star

Tony Greenville, NC

AH fix my problem without any questions.

3 years ago

Reply from American Home Shield

Hi Tony,
Thank you for your feedback!

Mar. 23rd, 2021

check_circle

Verified Customer

star star star star star

elena Covington, GA

response on time and suppliers are providing good service

3 years ago

Reply from American Home Shield

Thank you for sharing your recent experiences with us. We are happy that we were able to get the issue resolved for you and we look forward to our continued business together. Have a great day.

Mar. 23rd, 2021

check_circle

Verified Customer

star star star star star

Mike Cabrera Spring, TX

They are very responsive and economical.

3 years ago

Reply from American Home Shield

We are glad you are happy with your membership.

Mar. 23rd, 2021

check_circle

Verified Customer

star star star star_border star_border

Marian Marshall, TX

Slow service. Took for ever to get the stove top put in and the refrigerator claim processed

3 years ago

Reply from American Home Shield

Thank you for sharing your recent experiences with us. We are working diligently to improve the overall member experience and we look forward to our continued business together. Have a great day.

Mar. 23rd, 2021

check_circle

Verified Customer

star star star star star

Kenneth Kirbyville, TX

Saved me money on repairs on my appliances

3 years ago

Reply from American Home Shield

Hi Kenneth,
It is our job to provide a cost effective warranty to repair your appliances.

Mar. 22nd, 2021

check_circle

Verified Customer

star star star star_border star_border

Chris East Hanover, NJ

Convenient, but the monthly premium goes up as soon as you issue a service call.

3 years ago

Reply from American Home Shield

Thanks for sharing your experience. The monthly premium may increase from time to time, but it will only occur during your yearly renewal.

Mar. 23rd, 2021

check_circle

Verified Customer

star star star star star_border

Mark Honnold Altamonte Springs, FL

I like them. I don't like that their service providers don't work weekends.

3 years ago

Reply from American Home Shield

Thanks for sharing your feedback. Contractors will be available during normal business hours unless your request is deemed an emergency by us then we will expedite the request.

Mar. 23rd, 2021

check_circle

Verified Customer

star star star star star_border

Current Customer Puyallup, WA

Prompt service scheduling. Vendors they utilize are local and reliable.

3 years ago

Reply from American Home Shield

Thank you for sharing your recent experience with us. We are happy that we were able to get the issue resolved for you. Our goal is to pair you with the best contractor that will provide a quick and final resolution. We look forward to our continued business together. Have a good day.

Mar. 23rd, 2021

check_circle

Verified Customer

star star star star star

Nancy Jay Cave Springs, AR

Immediate response and quality repair services!!

3 years ago

Reply from American Home Shield

We are glad to meet your expectations.

Mar. 22nd, 2021

check_circle

Verified Customer

star star star star star_border

Urmila Patel Orlando, FL

It took longer to take care of the service, but completed greatly . Thanks

3 years ago

Reply from American Home Shield

We thank you for your patience.

Apr. 16th, 2021

check_circle

Verified Customer

star star star star star

Deborah Donald Bedford, TX

Because they were very efficient and knowledgeable

3 years ago

Reply from American Home Shield

Thank you for sharing your recent experience with us. We are happy that we were able to get the issue resolved for you. Our goal is to pair you with the best contractor that is knowledgeable and able to explain what is going on. We look forward to our continued business together. Have a good day.

Mar. 24th, 2021

check_circle

Verified Customer

star star star star star

Abe Clay Austin, TX

Overall quality of service and professionalism.

3 years ago

Reply from American Home Shield

Thanks!!

Mar. 24th, 2021

check_circle

Verified Customer

star star star star star

Carla Finke Eustis, FL

they knew what they were doing. on time

3 years ago

Reply from American Home Shield

Thanks for sharing your experience.

Mar. 24th, 2021

check_circle

Verified Customer

star star star star_border star_border

Karen Ott Queen Creek, AZ

The website sucks, in the last 2 months I cannot login snd calling abd emailing gets me no help

3 years ago

Reply from American Home Shield

I hate to hear you were not satisfied with your experience with us and I would lie to connect with you regarding it.

Mar. 23rd, 2021

check_circle

Verified Customer

star star star star star

Deborah Eastman Tulsa, OK

Always assigned the right company for the job.

3 years ago

Reply from American Home Shield

Our goal is to pair you with the best contractor that will provide a quick and final resolution. Thank you for sharing your recent experience with us regarding your service request. We are happy that we were able to get the issue resolved for you. We look forward to our continued business together. Have a good day.

Mar. 24th, 2021

check_circle

Verified Customer

star star star star star

Don Beadle Huntsville, AL

Very helpfull, professional, and courteous!

3 years ago

Reply from American Home Shield

Thanks!!

Mar. 24th, 2021

check_circle

Verified Customer

star star star star star

Barry Sherman Corona, CA

Always good service and in a timely manner thats it

3 years ago

Reply from American Home Shield

Thanks for your feedback. We love to hear when we have provided fast and professional service. And we are always here if you need us.

Mar. 24th, 2021

check_circle

Verified Customer

star star star star star

yasmin heater North Las Vegas, NV

always send repair person to fix the problem

3 years ago

Reply from American Home Shield

Taking care of our members is the main goal here at AHS. I am glad that you were happy with the work done. We look forward to servicing you in the future as needed. Enjoy your day.

Mar. 24th, 2021

check_circle

Verified Customer

star star star star star

Barney flowers San Antonio, TX

Always quick to respond to my request for service

3 years ago

Reply from American Home Shield

Hi Barney,
We appreciate your feedback and hope you continue to enjoy!

Mar. 16th, 2021

check_circle

Verified Customer

star star star star star

Lisa Minneapolis, MN

Very responsive every time I’ve needed them

3 years ago

Reply from American Home Shield

Hi Lisa,
Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain excellent standard of service to our customers.

Mar. 11th, 2021

check_circle

Verified Customer

star star star star star

Sharon Simas Santa Cruz, CA

The service was great and the repairman is also excellent.

3 years ago

Reply from American Home Shield

Hi Sharon,
Thank you for your feedback! We appreciate your feedback and hope you continue to enjoy!

Mar. 12th, 2021

check_circle

Verified Customer

star star star star star

Brian Reno, NV

Knowledgeable technicians each time and prompt dispatch

3 years ago

Reply from American Home Shield

Hi Brian,

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Mar. 12th, 2021

check_circle

Verified Customer

star star star_border star_border star_border

Andres Moreno Winter Springs, FL

Customer service is horrible. Easy to schedule appointments but hard to get clarification on the contract.

3 years ago

Reply from American Home Shield

Hi Andres,
I hate to hear about your most recent customer service experience! I owuld be glad to speak with you.

Mar. 10th, 2021

American Home Shield Reviews