American Home Shield: Read 34,888 User Reviews From Real Homeowners

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Verified Customer

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Debbie Fletcher Davenport, FL

They’ve come thru each time for us in a timely fashion.

4 years ago

Reply from American Home Shield

Hi Debbie,
Thank you for providing us with feedback about your AHS experience.

May. 20th, 2021

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Verified Customer

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Karon Griffing/ John Ridgecrest, CA

They are the best at fixing what's broke

4 years ago

Reply from American Home Shield

Hi Karon,
Thank you for providing us with feedback about your AHS experience.

May. 20th, 2021

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Verified Customer

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Charlie Stenner Marysville, OH

Excellent Response times and expert help in all areas

4 years ago

Reply from American Home Shield

Hi Charlie,
I am pleased to hear about the excellent service you have received. I hope you continue to enjoy!

May. 22nd, 2021

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Verified Customer

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Jimmy Smith Hilton Head Island, SC

Went above and beyond solving my refrigerator issue.

4 years ago

Reply from American Home Shield

HI Jimmy,
We are pleased to hear about the refrigerator repair!

May. 20th, 2021

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Verified Customer

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cynthia floyd Antioch, CA

covers most appliances and they have good agencies

4 years ago

Reply from American Home Shield

Cynthia, thank you for your feedback. We know it is important to our members to have the coverage they need and provide quality vendors for repairs. We look forward to servicing you in the future.

May. 28th, 2021

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Verified Customer

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Cheryl Little River, SC

Great service that resulted in an excellent repair

4 years ago

Reply from American Home Shield

Hi Cheryl,

Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain excellent standard of service to our customers.

May. 17th, 2021

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Verified Customer

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Christine M Slater Fresno, CA

Fixed problem with shower in timely manner

4 years ago

Reply from American Home Shield

HI Christine,
We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

May. 19th, 2021

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Verified Customer

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Adam Pittsburgh, PA

Prompt service and followup, used them twice

4 years ago

Reply from American Home Shield

Hi Adam,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

May. 19th, 2021

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Verified Customer

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Mary Broken Arrow, OK

Not a long wait time and the work done is great!

4 years ago

Reply from American Home Shield

Hi Mary,
We appreciate your feedback and hope you continue to enjoy AHS and the service we provide!

May. 27th, 2021

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Verified Customer

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Mohammad Wichita Falls, TX

outstanding service but some times response can be longer

4 years ago

Reply from American Home Shield

Hi Mohammad,
Thank you for providing us with feedback about your AHS experience.

May. 20th, 2021

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Verified Customer

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Joseph Lohin Jr Arnold, MD

Fast and excellent service! I highly recommend AHS!

4 years ago

Reply from American Home Shield

Hi Joseph,

Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain excellent standard of service to our customers.

May. 17th, 2021

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Verified Customer

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Tiffani Youngsville, NC

Great service, excellent technicians. Fast and responsive

4 years ago

Reply from American Home Shield

Hi Tiffani,

Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain excellent standard of service to our customers.

May. 17th, 2021

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Verified Customer

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Victor J Alvarado Acworth, GA

Promptly responded to our request for a warranty service

4 years ago

Reply from American Home Shield

Hi Victor,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

May. 19th, 2021

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Verified Customer

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Richard Monahan Cave Creek, AZ

recent contractor that assisted was very good

4 years ago

Reply from American Home Shield

Hi Richard,
We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

May. 19th, 2021

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Verified Customer

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don cox Edmond, OK

great service ease of use very nice people

4 years ago

Reply from American Home Shield

Hi Don,

Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain excellent standard of service to our customers.

May. 17th, 2021

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Verified Customer

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Leonardo Aguilar San Bernardino, CA

useful on time professional and explain accurate

4 years ago

Reply from American Home Shield

Hi Leonardo,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

May. 24th, 2021

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Verified Customer

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M Tampa, FL

Good service but not truly repair or replace; usually an added cost involved.

4 years ago

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Verified Customer

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serge sonsini Wichita Falls, TX

Excellent response time and professional help

4 years ago

Reply from American Home Shield

Hi Serge,
I am pleased to hear about the excellent service you have received. I hope you continue to enjoy!

May. 22nd, 2021

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Verified Customer

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Alejandro Islas-Montantes Canton, MI

Quick and easy way to schedule rekey of home

4 years ago

Reply from American Home Shield

Alejandro, thank you for taking time to let us know about your experience. We are very happy to hear you found it quick and easy to request the rekey service for your home. We hope that your next experience with us will go just as quickly and easily.

May. 28th, 2021

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Verified Customer

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Valerie M Upper Darby, PA

Provides reasonable service at a fair price, along with quality vendors

4 years ago

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Verified Customer

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Tony S Los Angeles, CA

Timely response, reliable and affordable

4 years ago

Reply from American Home Shield

Hi Tony,
Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner!

May. 25th, 2021

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Verified Customer

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Brian Carlson Apache Junction, AZ

They are friendly and take care of business

4 years ago

Reply from American Home Shield

Brian, thank you very much for such positive feedback. We are happy to hear you found our agents to be fiendly and that your serive needs were met. We look forward to taking care of your future service needs as well.

May. 28th, 2021

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Verified Customer

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K. Conyers Jonesboro, GA

They responded to my request quickly and fixed the problem.

4 years ago

Reply from American Home Shield

Hi,
Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain excellent standard of service to our customers.

May. 26th, 2021

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Verified Customer

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D Goode Baltimore, MD

Excellent service and workers provided every time.

4 years ago

Reply from American Home Shield

Hi D Goode,

Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain excellent standard of service to our customers.

May. 17th, 2021

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Verified Customer

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Barbara W. Union City, GA

Service was prompt. The technician was professional and fixed the issue.

4 years ago

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Verified Customer

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Alex Loutchaninoff Humble, TX

Fixed the issue and were quick to respond.

4 years ago

Reply from American Home Shield

Alex, thank you for your review. We are very happy to hear your issue was resolved quickly. We will do our best to address any future issues with the same quality of service.

May. 28th, 2021

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Verified Customer

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Danielle Copeland Jacksonville, FL

I like the service and the time it takes

4 years ago

Reply from American Home Shield

Danielle, thank you for taking time to write a review. We are very happy to hear that you are pleased with our service. We will aim to provide you with the same level of service in the future.

May. 28th, 2021

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Verified Customer

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James Fownes Apopka, FL

They send out incompetent contractors that often don’t do the job correctly and use inferior parts

4 years ago

Reply from American Home Shield

Hi James,
Thank you for making us aware of your most recent service experience with an AHS contractor. I would be glad to speak with you to get the issues resolved.

May. 27th, 2021

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Verified Customer

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Terry Gaithersburg, MD

not bad but not great either. web site does not have complete information on open calls.

4 years ago

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Verified Customer

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Ramona Pummell Hillsboro, OH

It doesn't take long for someone to call

4 years ago

Reply from American Home Shield

Ramona, thank you for your feedback. We understand that our members time is very valuable and are glad to hear you were contacted in a timely manner. We look forward to providing you with prompt and reliable service in the future.

May. 28th, 2021

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Verified Customer

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Robin Hidrogo Springtown, TX

Quick response and reliable and knowledgeable repairman.

4 years ago

Reply from American Home Shield

Hi Robin,
Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

May. 25th, 2021

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Verified Customer

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Wannaporn Tanno Clarksville, MD

Quick response, good advise and great services.

4 years ago

Reply from American Home Shield

Hi Wannapor,
Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

May. 27th, 2021

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Verified Customer

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JLEW Augusta, GA

Transparency with the policies; quick response time.

4 years ago

Reply from American Home Shield

Jlew, thank you for taking time to write a review. We are glad to hear you were happy with the response time as well as the transparency of your policy. We look forward to taking care of your future service needs in the same manner.

May. 28th, 2021

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Verified Customer

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Rescigno Michael Los Angeles, CA

Great company and great customer service

4 years ago

Reply from American Home Shield

Hi Rescigno,
We are pleased to hear about your service experience and the technicians that have completed repairs.

May. 25th, 2021

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Verified Customer

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Bill Messerly San Jose, CA

They covered my loss with no questions asked.

4 years ago

Reply from American Home Shield

Hi Bill,
Thank you for shining a light on the great service you have experienced. We hope you continue to enjoy AHS and the service provided.

May. 26th, 2021

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Verified Customer

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Haji Sugar Land, TX

Quick and good service and good response

4 years ago

Reply from American Home Shield

Haji, thank you for letting us know you had a good experience with our company. We are so happy to have met your expectations and look forward to doing so again.

May. 28th, 2021

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Verified Customer

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Linda E Stephens Fayetteville, NC

Punctual and was kind. Left area clean and tidy.

4 years ago

Reply from American Home Shield

Linda, thank you for a positive review. I am very glad to hear the technician was on time and made sure everything was clean before leaving. We look forward to providing this same level of service in the future.

May. 28th, 2021

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Verified Customer

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MAP Lexington, KY

Proficient, timely, solved the problem quickly.

4 years ago

Reply from American Home Shield

Hi MAP,
We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

May. 27th, 2021

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Verified Customer

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Jackie Bair Traywick Prattville, AL

Good service always helpful and problems resolved quickly

4 years ago

Reply from American Home Shield

Hi Jackie,
Thank you for providing us with feedback about your AHS experience.

May. 20th, 2021

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Verified Customer

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Blake Hodges Nashville, TN

They claim to cover everything and do not. Service on the phone is unhelpful and doesn’t understand the service they claim to provide.

4 years ago

Reply from American Home Shield

Hi Blake, thank you for taking time to review your AHS service repair experience. We are sorry to hear that we were not helpful when you called in. We want to do our best to address your repair needs. I will be happy to speak with you further regarding this matter.

Jun. 2nd, 2021

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Verified Customer

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E P Leong Sacramento, CA

Great service, fast response and reliable.

4 years ago

Reply from American Home Shield

Hi EP,
Thank you for providing us with feedback about your AHS experience.

May. 20th, 2021

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Verified Customer

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Gary Mortag West Bend, WI

Quick and courteous service by all from start to finish!.

4 years ago

Reply from American Home Shield

Hi Gary,
Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

May. 25th, 2021

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Verified Customer

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Valerie Mcgowan Savannah, GA

Great group try very hard to complete the job

4 years ago

Reply from American Home Shield

Hi Valerie,
Thank you for providing us with feedback about your AHS experience.

May. 20th, 2021

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Verified Customer

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Raymond Biard Marshall, TX

They take care of business in a professional manner

4 years ago

Reply from American Home Shield

Hi Raymond,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

May. 22nd, 2021

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Verified Customer

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Janina Destin, FL

Gets the job done on time and get people

4 years ago

Reply from American Home Shield

Janina, we really appreciate you taking the time to write a review. Your opinion and feedback let us know when we are doing good and when we need to improve. We are so happy that you had a positive experience.

May. 28th, 2021

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Verified Customer

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Haydee Melbourne Beach, FL

because they connected me with a great professional

4 years ago

Reply from American Home Shield

Hi Haydee,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

May. 26th, 2021

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Verified Customer

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Bernard laezman Lincoln, CA

Adequate for the purpose intended .service prompt

4 years ago

Reply from American Home Shield

Hi Bernard,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

May. 25th, 2021

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Verified Customer

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Cindie Sandy, OR

They are easy to deal with and quick to respond.

4 years ago

Reply from American Home Shield

Cindie, it is great to hear you had a positive experience. We know your time is valuable and we always want to make sure the process is as easy as possible. We hope to provide you with this same level of service in the future.

May. 28th, 2021

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Verified Customer

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americo marehese Ocala, FL

company does everything to help resolve your problem

4 years ago

Reply from American Home Shield

Hi Americo,
We are pleased to hear about your service experience and the technicians that have completed repairs.

May. 25th, 2021

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Verified Customer

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N/A Monroe, GA

professional, work well with questions and help

4 years ago

Reply from American Home Shield

Hi,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

May. 26th, 2021

American Home Shield Reviews